Affordable Seating Consumer Reviews - Page 3

CHICAGO, ILLINOIS -- They sent me the wrong table base. I know this because they sent me a PDF with a diagram of the correct table base and it didn't match what they sent me. They sent the wrong one twice, made me sent pictures and video 3 different times showing them that the pieces don't match up, and after two months of trying to get them to send me the right base, they said they don't carry the right base in the PDF and aren't going to do anything more about it. Horrible customer service. It's a scam. I can't believe they are allowed to be in business. Sometimes you can get away with cheaper. Trust me, this isn't one of those times!

PENNSYLVANIA -- We ordered booths and tabletops from Affordable Seating with a delivery date well in excess of their posted timeline. We checked in periodically to confirm production and received acknowledgments and proposed shipping dates. Shipping was estimated at 3-5 business days. Come the delivery date, nothing. We called and were given another date, still within our window to get the restaurant opened. Now we just received an update stating the proposed completion date is in another two weeks which is unacceptable.

We should have know better because this is the second time we ordered from Affordable Seating and the second time they did not meet their promised delivery dates. Last time was during a winter blizzard so we gave them the benefit of the doubt but there is no excuse this time. Clearly, this is how they run their business, with no care at all for their customer. I guess you get what you pay for, in this case, no service at all.

CHICAGO, ILLINOIS -- Let me tell you something before you purchase: They will take your money and keep it for months claiming issues with production or whatever it is. No one will call you back. Purchased 34 stools for the project after 2 months and numerous times on the phone I had to cancel order and buy somewhere else. I am a business owner and I could never ignore customers if there is an issue. Absolute scammers. I never write a reviews but I hope I can help someone to make their decision and save them a headache and money. Good luck.

CHICAGO, ILLINOIS -- The worst company ever. I've ordered chairs, tables and bar stools. After many emails to have my order I sent it to them and of course pay them. All products available with a delivery in 6 to 11 business days. The payment has been made 2 months ago and still waiting for my stuff. They lie constantly about the availability, the pick up of the order and shipping. Because of them I have to delay my grand opening and of course losing a lot of money. Stay away from this company!!!

CHICAGO, ILLINOIS -- I don't even know where to start. I'm unsure how these people sleep at night. My delivery was delayed 3x which delayed my grand opening. When delivered every single thing was either damaged beyond use or had some sort of deficiency. Over 60 items ranging from stools to chair to booths had issues. They ignored me and refused to compensate even though pictures were sent and acknowledgment was made same day. Stay far, far away.

ILLINOIS -- I ordered 2 booths back in July. I was told an estimated ship date and allowed for a little extra time, knowing manufacturers are always running later than they estimate... 4 different calls to customer service later I still do not have my booths. Every single time I talk to them they promised me a guaranteed ship by date and still nothing. This company is a scam! They really impacted a large project I have been working on. I will be canceling my order and demanding a refund.

I would like to thank Affordable Seating for its patience in assisting me with selecting the right furniture for my venue. The sales representative was very helpful and the furniture was delivered on time. I was impressed by the selection of items but Affordable Seating had what I was looking for in restaurant seating.

I worked with this supplier for as long as my bistro has been operational and I am overall pleased with their services. They deliver as advertised; high quality, durable, stylish furniture.

CHICAGO, ILLINOIS -- I needed my furniture fast because I wanted to open the patio in time for Memorial Day weekend. Sure enough they got my furniture out to me in just a week with no damages. They also let me know when my order would arrive. Great service!

CHICAGO, ILLINOIS -- I recently opened a restaurant so I was starting from scratch. I was looking for one place where I could buy all of the furniture for my bistro - chairs, bar stools, tables and booths. I found everything all in one place at Affordable. It was nice to be able to have everything delivered all at once from the same supplier. The prices were also really good, which helped me stay under budget.