Choice Hotels Consumer Reviews - Page 3

BOWIE, MARYLAND -- My ice maker which came with the refrigerator stop working & was considered as an element & therefore, it wasn't repaired.

DUMFRIES, VIRGINIA -- Washer transmission was out. Tech came. Said that he will order one. Never did. Went around and around with them. After a 6 weeks Choice sent me a check to fix or money towards a new one. Furnace repair so far has been 3 weeks and I do not get any response from techs.

I booked a room for a wrong date from the Choice Hotels website. I realized right away and called them to change the date to tonight and they refused. They said it was prepaid and they simply can't change the booking date!! They stole my money. Stay far far away from them!

CHOICE HOME WARRANTY'S, NEW JERSEY -- They don't cover anything Poor customer service

DIAMONDHEAD, MISSISSIPPI -- Two days after my warranty was valid, the company said no to fixing my A/C because it was bad before the warranty was valid. Incredible, why do I fall for these scams. Two hours on the phone with no results. I will cancel.

ALL, OREGON -- NO SATISFACTION: Choice Hotels REFUSED to cancel!! Though I provided proof there was a cancellation guarantee printed on my confirmation. I will NEVER do business with any CHOICE hotel again. "I have researched your concerns to ensure we covered all bases. Our website displays all relevant information prior to confirming, cancelling, or changing any reservation. This reservation is non-cancellable, non-changeable and non-refundable and we will have to stand by the reservation."

FLORENCE, SOUTH CAROLINA -- This is my second stay at Rodeway Inn Florence, SC and I have been happy with both service and room. I travel between Florida and New Jersey so the location is great. It's not expensive or real fancy. Great beds, good price with lots of restaurants close by and they are always very nice to me. I would recommend it to others if they want big and fancy, just clean and nice.

I was looking at a property and somehow I inadvertently booked the wrong date, 1 night room & rate. So I went back in and booked the correct 3 day stay and now I can't find anywhere to cancel the above??? Please cancel it asap!!!

CHARLESTON, SOUTH CAROLINA -- Please do not waste your money with this company, they cover NOTHING!!! And literally tell the contractors they send out what to say so they won't have to pay for claims... Please choose another company. This is nothing but a scam.

ALABAMA -- I had a service man that Choice sent out. He checked my dryer and told me that the timer was bad, and the switch was broken on the door and when I opened it, it wouldn't stop spinning. To make a long story short they offered me $300 which will not replace my dryer. I have to wait 30 days before I can get my check in the mail to buy another dryer. I will be canceling this warranty. It is not worth the trouble.