Diamonds International Consumer Reviews - Page 4

ST. MAARTEN -- Talked to people at two different locations in St. Maarten and one store sold mostly large tanzenite stones. Went to other store and dealt with a young lady named ** and helped me find a size stone I was looking for. She did try to get me a combined deal with a bangle that I looked at but was not pushy about it at all. I couldn't afford to make that purchase at that time so I just got the earrings/necklace and went on my way. She was helpful and courteous and I was glad to have talked to her for my purchase. I realized it wasn't a large purchase but I was not treated poorly at all. Thank you ** for helping me out!

NEW YORK, NEW YORK -- Date of sail: 11/29/2009 to 12/06/2009. Date of original complaint: 12/07/2009. Ship: Carnival Pride. Destination: Bahamas. Purchase made: Diamond Tennis Bracelet. Amount in dispute: $2850. Date: 12/03/2009 Purchased from store # 651. Actions taken by Carnival: NONE. Referred me to PPI Group. Actions taken by Diamonds International: REFUSED TO REFUND.

I AM SO DISAPPONTED IN THE SCAM CARNIVAL HAS WITH DIAMONDS INT'L AND WILL GET MY MONEY BACK IF IT IS THE LAST THING I DO. I was pressured to buy an item with Diamonds International and the response I got was that they could not give me my money back because of buyer's remorse. WHAT???? I took this item to my jeweler and he also is willing to place into writing that this item had a clasp that was defective, which I did not know until I paid for another appraisal for this piece. He advised me NEVER to wear this bracelet until I have it fixed (this item is 4 days old, mind you) because it will fall off of my wrist.

This item IS NOT AS IT WAS STATED TO ME - the color & clarity are not as good as DI has stated, in other words, they are not accurate. The appraisal that we received from DI was given higher marks than it should have been given. I was taken for a ride, so they say in the USA. My jeweler is a highly trained professional (Master Benchmark Jeweler), so I know that I have been misrepresented by Carnival and Diamonds International and will pursue this to the fullest extent of the law.

I will not accept your response and will take this to a higher level. We will be in dispute with DI through PPI Group, (like everyone else after I have read the FRAUD reports about Diamonds International) which is about useless because after looking on the back of my receipt, I see that they will only take merchandise back for store credit and I have also read that if they do agree to this that somehow diamonds have been "lost" in the mail even though they have been insured and sent via Certified Mail. How is this so? (I can trust them to not "lose" my diamond to give me what I am paying for??)

I am willing to drive to New York to get my money back. DI is trying to wear people down so we'll just give up and accept their store credit offer. I'm in for the long-haul. I will NOT give up fighting. I will contact the States Attorneys General, the Better Business Bureau, and post their names all over the internet if they do not give me my money back. I will also open up a claim with my credit card company. I was told that 'buyer's remorse' was not an excuse for a return? Are they kidding me? If you buy a dress and then decide to take it back a month later you are perfectly within your rights to do that.

Now if that dress is DEFECTIVE and MISREPRESENTED to the buyer I think you have a case for a lawsuit if they do not honor that return. We as cruise ship passengers should be protected under the laws of the United States, but it seems as though we were at the mercy of the unfair laws of wherever you buy the merchandise. We were also assured by the Carnival "expert gemologist" that DI was based in New York and that we were indeed protected by US laws. Not true. He warned us of the dangers of buying overseas from unscrupulous shop owners. Little did we know that we were being scammed by Carnival and Diamonds International.

Will I sail with Carnival again? Probably not. Will I ever purchase anything of value overseas again? NO! Diamonds International? ABSOLUTELY NOT and I will tell everyone I know! Read all of the threads! BUYER BEWARE!

NASSAU -- This sums it up perfectly and as far as I can tell is barely the tip of the iceberg. Personally, I think these people are in fact engaged in some other business and this is a front - albeit a massive one involving hundreds of millions of dollars. https://m.youtube.com/watch?v=6ZRV_1mw-Cw

I've never felt so ripped off in my life! Shame of Royal Caribbean for promoting these crooks.

I purchased a diamond pendant from Diamonds International while on a Royal Caribbean cruise. The excursion was led by Erin, who was touted as the shopping expert by the cruise line. I just had the pendant appraised and it's worth only half of what we were charged. No refunds are allowed for misrepresented value. Stay far away from Diamonds International and Royal Caribbean's so-called shopping experts!!!

I bought jewelry in Alaska while on a cruise. Like everyone else I found the Kaban jewelry to be of poor quality and wearing it cut my hand and arms. I soon found the company if full of liars and there return policy is worthless. File a claim with them and waste your time. I will continue to fight these ugly people. IF you have been successful, please contact me.

Contact Www.cmtriallawyers.com

MEXICO -- Bought a ring while on a cruise. Came back and couldn't even verify the appraisal. Then two stones fell out. I had the option of going to New York to repair or paying myself. It's been 4 months and still cannot get reimbursement. This company is awful. I've dealt with Hugo and can barely get him to answer a call or return one. All I've gotten is excuses. Beware when you go on Carnival Cruise Line and don't fall for the sales. It's not worth the headache.

GRAND CAYMAN ISLANDS -- I also just got scammed from Diamonds International... $2,500. Do not buy jewelry from any of the Carnival Cruises. I didn't know and my jewelry is also not worth at all what I paid for it. Huge scam. Beware as I say, and Carnival tells you to go there to buy jewelry. That was one expensive cruise. I have read many other stories and nothing you can do. Do not return it, because, they will only refund you with other fake jewelry, or you won't get a call back and be out your money and your fake jewelry.

NEW YORK, NEW YORK -- Bought a setting for my own diamond in Barbados. Went back to Lindon and noticed that the ring cradle was way too big for the diamond. Also ring size not altered even though I paid extra. Sean in NY customer service–and that's a bloody joke–said they would change it. They sent the exact same ring to me and I got charged with their Fedex bill! I'm now going to get lawyers involved. Don't ever buy from this company!!!

BAHAMAS -- Diamonds International charges more than twice what a diamond is worth and will misrepresent the value of their diamonds. Once you purchase something from them, there is NO WAY to get a refund. Their Customer Service Department simply offers to sell you another product to deceive you again. Do not trust their jewelers. They make crooked, used car dealers look like saints. Cruise lines are under contracts with them so don't let their endorsement entice you. You are not paying a reasonable amount.