TEXAS -- On December 2017 I purchased few cards as gift cards as I usually do. Unfortunately I purchased five cards from Netspend, all my friends were going crazy because in order to activate them they have to provide their personal information. So far I received two of them and I have been going through hell. I have to wait at least 1 hour for a supervisor just to activate both cards without a pin number. I will not buy these cards again. Customer service is horrible...
I've reported your sleazy company to the Arizona Attorney General, Mark Brnovich, with the Arizona Fraud Squad. With as many negative reviews as ya'll have going on here, be prepared for your cards to be pulled from the shelves to spare other folks from being scammed by your horrible business practice.
I put hundreds of dollars on a NetSpend card thinking it would be no problem to set up and use. It was a huge problem. NetSpend had locked the card and I was unable to access my money on the card! They essentially stole hundreds of dollars from me. Whatever you do, NEVER I repeat NEVER BUY a NETSPEND PREPAID CARD, if you wish to use your own money.
MINNEAPOLIS, MINNESOTA -- To make a long story short, NetSpend is a scam. There is a culture of fraud within the company based on my personal experience where I've lost over $1000 dollars as well as an endless stream of similar confessions all over the internet. PLEASE CONSIDER ALL OTHER OPTIONS.
ROCKVILLE, MARYLAND -- Was trying to activate my son's gift card given by family member, was told that the card cost 5.95 a month to monitor for good standing, so 6 months after trying to activate no funds left on card. BIGGEST SCAM EVER. STAY AWAY FROM ANYTHING LABELED NETSPEND.
EVERY transaction you do has a fee associated to it in their favor. Check your balance... That'll cost you 0.50. Load money... That'll cost you whatever the merchant charges you. Etc., etc., etc.. There's literally 23 out of 28 pages of their agreement that is fees only! This company is just preying on people. And should be completely illegal. But they state it in their 23 pages... and people agree to it because they don't read it. Be informed everyone, before you jump at something because it's easy.
Hi
Thank you for your feedback. We regret to hear you have concerns with your fee schedule. If there is anything we can do to assist you, please feel free to contact us at social@netspend.com.
Thanks, Netspend
AUSTUN, TEXAS -- Very poor support. I made a mistake thinking Netspend was a gift card and bought 4 of them loaded with $100. I tried to activate them over the internet but the location was not working so I used phone activation. I gave the information for all four to the person on the phone and they only activated ONE!!! Further phone contact to try and correct the problem brought no action after several tries. I finally gave up and shredded the unactivated cards and and would give them ZERO Stars if that was possible.
We are sorry to hear that you feel that way. Please feel free to email us at Social@netspend.com and we would like the opportunity to rectify this for you. Thanks, Netspend.