$ 1200 cell AT&T phone bill
VIRGINIA -- Beware of AT&T cell phone service, they provide features/ facilties in your cell phone which you are not aware of and you end up paying thousands of dollars of bill. When you sign contract with AT&T, ... read full review15 Replies - Latest reply on 01/25/2008
How we can collectively punish ATT
HOUSTON, TEXAS -- I have filed a lawsuit against ATT wireless for deceptive trade practices, fraud, civil conspiracy and negligent misrepresentation in small claims court (so as to avoid the mandatory arbitration provision ... read full review18 Replies - Latest reply on 07/28/2006
PACIFIC GROVE, CALIFORNIA -- AT&T sent a solicitor to my door. I asked, who's there? Some man replied at and t. I said, I didn't request any services from at and t. Then, he had the unmitigated gall to call out my first name! I replied, ... read full review10 Replies - Latest reply on 01/25/2012
PHILADELPHIA, PENNSYLVANIA -- Highly Disappointing Services!!!!
I have been calling AT&T customer care (611) on daily basis since the last two months. My security deposit of $500 which was to be returned 3 months back is still not received. Irony is that every time I call AT&T I receive a different answer to the same problem. Some say that the money has been sent by a check, whereas others say that the money will be deposited in my bank account directly. Sometimes I have even receive calls saying that the case is resolved. Furthermore, the expected date for the receipt of check is extended by two weeks every time I call the customer care.
This particular incidence has upset me deeply.
Case Number: CM20120906_48370471
LEESBURG, GEORGIA -- Yesterday was a day to remember in customer service and broken promises. My email address was suspend because I no longer had dial up service. I now have DSL service. The company says I have to pay for my email address since it was assigned to my dial up service. I was told I could keep my email address which I have had for over 10 years. No one said anything about paying $7.95 just to keep the address.
I was on the telephone for 1 hour and 45 minutes just to find out I need to pay for the email address. The large company just keeps finding ways to take your monies for something that was promised to start with. Oh by the way. I cancelled my dial up when I got DSL. They had no record of the cancallation and were still charging me for the service. I guess the right hand doesn't talk to the left hand. I hope they read this and correct this poor customer service practice.
Needed a call traced
I received a call from someone pretending to be my grandson, saying he was in trouble and needed help. I knew this was not my grandson. I decided that I needed to have this call traced. It would have ... read full review9 Replies - Latest reply on 06/30/2011
Faulty warranty replacement phones
SAN ANTONIO, TEXAS -- My under warranty phone was not reading the memory card, so agent had refurbished replacement sent. The replacement phone was not acceptable as the screen wobbled making it difficult to read. The agent ... read full review3 Replies - Latest reply on 07/07/2011
I just contacted AT&T Wireless as I heard that my agency offers a 15% discount for our Federal government agency. There is a FAN number that has to be presented which you get from HR. Well, you go to www.attwireless.com/discounts and enter your work address and phone number. Then you learn that there will be a $36 per phone sponsorship fee PER phone. So.... I would have to pay $108 in order to get a 15% discount on $150 a month bill. I was then told that you can only get the discount when there is a contract change ( new phone, new plan etc.. OR you have to request the discount within 30 days from the change.
4 Replies - Latest reply on 06/18/2012Add reply
I do not think that I should have to pay for a discount...something just seems weird about that to me. Le