AT&T Wireless Cell Phones Consumer Reviews - Page 5

SPRINGFIELD, FLORIDA -- We went into the Springfield / Panama City's AT&T branch unsure of what we wanted. Desiree walked us through the phones and plans. We got exactly what we needed and a price we could afford. Thanks for dedicated employees.

NATIONWIDE -- I switched everything from AT&T because having spent 8 1/2 hours on the phone. One day and 8 months trying to straighten out their faulty billing. I moved my cell to Verizon and kept the same number. I was then billed around $100 which I refused to pay, offering to give them back the number. I am now being haunted almost daily be a collection agency. I was told AT&T is the ONLY cellular company that has this policy.

SANTA ROSA, CALIFORNIA -- Without notice AT&T has added $0.61 Administrative Fee to each cell phone on my account. It seems like an undercover way to increase the contract rate. Multiply this by the number of AT&T cell phones in the US and this is a big windfall to the company.

MERRITT ISLAND, FLORIDA -- Went into store to replace two old cellphones. Thought I was getting two upgraded cellphones without new contract. Guess I was wrong. Got stuck with a two-year contract and no better service. Have been an AT&T customer since day one. Guess that's what happens when you get old. Big business gets a thrill and extra money out of us old folks. Don't trust a young Irish salesman in that store!

No response when calling customer service regarding dropped calls - 3 attempts made. Will bring phone back to Best Buy and report same to them. After calling customer service at AT&T - 3 times only got recorded messages, all very politely pointing out wait time. THREE TIMES CALLS WERE DROPPED. WHAT A WAY TO DO BUSINESS!!!

They are so big. Don't take care of little things and cancelled my contract then got turned over to collection even though have it in writing it could be cancelled anytime and paid regular bill up to date.

Worst coverage I've ever had! I have had 3 other providers and VZW is the best. I can't get coverage in the middle of a college campus in a city of more than 60,000 people. Beyond that I can't get 3G coverage anywhere. AT&T should just quit and stop wasting people time with their attempt at being a legitimate cellphone company.

We ordered a AT&T refurbished cellphone and it arrived quickly. However, it did not work and AT&T sticks the customer with trying to correct their mistake!! Avoid the refurbished cellphones and avoid AT&T. They suck!!

NORWALK, CONNECTICUT -- We bought new cell phones and re-upped our plan. When the bill came there was a charge of $36.00 dollars to move the information from 1 phone to another. This was not mentioned when you buy the phone either verbally on the receipt. Ever time I do anything with AT&T. There is always a hidden charge. The last time AT&T double charged me for the internet, putting it on the U-verse bill and the cell phone bill.

37066, TENNESSEE -- I assure your company that I will be spending my next 4 nights off work posting negative blogs and forums on the internet about the poor service that I have received during the loss of my cellphone from AT&T and Asurion. Without my phone for two weeks now and I'm changing over to Verizon. You lose your phone with Verizon and they have you a replacement the next day. Starting NOW!