Bosch Dishwashers - Page 2

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Bosch Has Made Some Lousy Design Changes to Its Dishwasher
Posted by on
Rating: 2/51
COLUMBIA, SOUTH CAROLINA -- I had a Bosch dishwasher which worked beautifully for ten years. When it quit (right before Thanksgiving!)I didn't even think twice about what to buy - what a mistake. The new Bosch upper and lower cup/dish holders are mostly slanted, and not always to the same degree. This makes it difficult to impossible for bowls, pots, large glasses, vases, etc., and I must run the machine almost every day, when I used to be able to run it almost every other day.

Almost as annoying is the design and placement of the tableware holder in the BACK of the dishwasher - I guess they hadn't thought about a galley kitchen. We almost live in our kitchen, and the dishwasher is across the floor from the refrigerator. What a bottleneck! We can't even put a spoon in the dishwasher without blocking other activity, like walking to the dining room! My appliance dealer obtained (free) replacement racks and tableware holders, but they were no improvement.

Although ridiculously detailed graphics are provided for dish washing placement, it looks like it was designed for a caterer - 24 of each size plate.... Almost no bowls or pots. Very unrealistic. Also thoughtless about real-world usage.

AND it always smells when I open the door after it completes the washing cycle. I can't figure out why, but my "Bosch buddies" agree that it is very unpleasant and we haven't been able to remove it. Word of mouth will probably put Bosch out of business - and I didn't know about repair problems until I was irritated enough to look for a spot to complain.
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trmn8r on 06/06/2012:
Do you want to see Bosch go out of business? Seems to me a more positive outcome would be if Bosch listens to customer feedback like yours (which is very good, by the way) and makes improvements.
debbie on 09/23/2012:
mine has a smell too! I don't know what to do about it! any help anyone?
BlogZilla on 09/30/2012:
I'm constantly amazed how people don't use intuition or common sense. Yes there is an odor problem sometimes with Bosch dishwashers. Using the high heat rinse setting usually alleviates this problem. Also, before you start the washer, add 4 cups of water mixed with a tablespoon of washing soda to the bottom of the tub or dribble it over the dishes.

Put 1 tbsp of vinegar in with the detergent, in the cup and/or use vinegar instead of rinse agent and turn the rinse aid dial to '6'
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Do Not Buy Bosch Products
Posted by on
VANCOUVER, WASHINGTON -- I had an issue with our dishwasher, the casing started to come off, when I called customer service and asked about it they said my warranty was up and that I would have to pay for somebody just to come look at it, I said that it was either a design flaw or a flaw with how it was built, they laughed and said there is no design flaw and that I was doing something wrong, when I spoke to the customer service manager, he was arrogant and when I asked to speak to his boss, he said sure, but did not hear anything, so I called head office in Toronto and asked to speak with the customer services manager's superior, I left a message but did not hear back, There attitude is their product is perfect and if anything goes wrong with the product outside of that then it is your issue because the product is perfect according to the people who work there.
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trmn8r on 12/12/2011:
The main problem here is probably that it is out of warranty. Once a product is out of warranty, it is unlikely a company will do anything for you.

Can you better describe this defect in the casing?
At Your Service on 12/12/2011:
I couldn't agree with trmn8r more. I really like Bosch products overall and their dishwasher line has consistently been rated the very top throughout the industry.

The problem you're having is the consideration of warranty coverage and that your unit is outside of that said coverage time period. You may wish to contact the retailer you purchased the dishwasher through. Many offer reasonably priced extended warranty programs that, if purchased along with the dishwasher, would cover the difficulty you're having.
Venice09 on 12/13/2011:
I can't imagine forgetting that you purchased an extended warranty. I think most people would remember something like that.

OP, the problem you're having is that Bosch is not standing behind its product. A good company would not arrogantly laugh at a customer or insinuate that they caused the problem themselves. Unfortunately, that's one of the strategies being used now.
Johnny on 03/04/2012:
AYS, you must be a Bosch appliance salesperson. Extended warranties are a profit center for the manufacturers and really shouldn't be necessary if the manufacturer is selling a quality product. The common theme here is that Bosch has apparently decide to forgo an established reputation, produce and market crap and then not stand behind their products for the sake of profits. I'm buying a new home equipped with Bosch kitchen appliances, which I thought was a good thing until about 15 minutes ago after finding numerous negative reviews, (much of the time also, you were there poo-poo'ing what appeared to me to be legitimate complaints).
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Not What It Used To Be
Posted by on
BRADENTON, FLORIDA -- Years ago I bought Bosch products & they were top of the line Not so any more.
I have a stove (expensive) & the door will not close tightly. To fix it, Bosch has a kit for over $600 with no guarantee it will correct the problem I am elderly & very rarely use the oven & am only here six months of the year so there is no abuse The dishwasher on/off switch is broken & that's a bargain to fix at only about $150.

I also have a fridge & no problem...yet.

Bosch used to be a reliable brand but it seems they've lost pride in their work ethic.

To sum it up, as soon as I have enough money to fix the Bosch, I will, instead, buy a different brand, Meanwhile, I'll wash dishes by hand or use paper plates.
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Slimjim on 11/22/2011:
I had to sink $450 into our Bosch d/w when it was only a few years old. It's been fine ever since though, and the house is turning 10 years old next week. Good when they work, but keep the repair center's number handy.
swimjim on 11/22/2011:
best answer slimjim
Slimjim on 11/22/2011:
Thanks swim, but it means so much more if you are ready to show me with your +1 vote.
Venice09 on 11/22/2011:
Top of the line does not mean better quality. Many people are fooled by that, so you're not alone.

I guess Bosch is just another ordinary company now. What a shame.
At Your Service on 11/23/2011:
I love Bosch products overall. Their SHE43 is consistently rated high, if not number one, by most consumer magazines including JD Powers.

Another one of the "locals" just said he/she purchased a Bosch and seemed to recommend it. I've got to agree. I'd recommend Bosch appliance to pretty much anyone.
Venice09 on 11/23/2011:
I wouldn't recommend any brand to anyone at anytime. Buying appliances is too much of a crap shoot.
Shirley on 09/11/2012:
When I retired at 68, I wanted appliances that would last for another 10 yrs s thinking Bosch was top of the line,I bought a glass top/convection oven model. No where in the manual did it say you should not place a lid down on an unused (cold) side of the stove. This was a stainless lid and it formed a vacumn - when I pulled on the lid to pick it up, the glass top cracked from the front to the back of the stove. The stove is not not under warranty, but I do have a service guard warranty with our local elec. co. They deemed this as negligence on my part - called Bosch Co. and they said the same. The $600 installation of a new top will buy a more practical stove for this old lady. Beware of "top of the line" products... all they are is top of the price line.
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Faulty dishwasher
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CONNECTICUT -- I purchases a Bosch dishwasher model SHY56A05UC/14 Loved it, however the top rack came away from the inside of the wall of the dishwasher. Called the repair man he said it could not be fixed. Although I purchased in 2004 the repair man said it looked brand new and was well taken care of. Not only did I pay for a repair visit of 100.00 they needed the receipt before they would open a claim which I did find. I paid well over a thousand dollars for this unit and needless to say was very up set they offered me a new model at 752.00 plus I would pay for installation. This is really stinky as I don't have that kind of money Right now. Very very disappointed in this Bosch product. Supervisor and customer service did not know anything about anything. ridiculous.
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At Your Service on 10/29/2011:
Interestingly, the next complaint really spoke about how much they liked their Bosch dishwasher. They actually recommend purchasing Bosch in their dishwasher line.

It's frustrating when you haven't got the life expectancy out of the unit which you wanted. Assuming that you're going to replace the dishwasher, you'll find that a lot of brands or models lack the features that your current Bosch offers. You may want to find if you are able to finance the cost. You may also inquire if there is an option to have additional warranty coverage on the unit. It may be offered to you at a really reasonable price.
Venice09 on 10/29/2011:
I strongly suggest not financing an appliance, and especially the added cost of an extended warranty. You could easily find yourself making payments on something that is taking up space in a landfill.

People should always buy within their means. Isn't that the lesson everyone learned the hard way?
At Your Service on 10/29/2011:
I sure agree that people should always buy within their means Venice09. If the O.P., however, knows the funds will be available in the future, there are times when no interest options may be available. This may prove to be a much better option as to purchasing a lower end or that of a "contractor" piece based upon price alone. The Bosch that is being replaced has a lot of nice features that one could be accustomed to.
Venice09 on 10/29/2011:
Lower end is not always a "contractor" piece. Lower end usually means minus the fancy features, which are the first things to break and most expensive to fix. I prefer to use the term "basic model" instead of lower end. I've had better luck with reasonably priced basic models than expensive high end appliances. If money is an issue, basic models are the best way to go. They get the job done at a much lower cost.
At Your Service on 10/29/2011:
There is a difference between a model without fancy features and contractor merchandise in dish washing units. Contractor models are not designed to function anywhere near as well, especially with the enzyme issue in detergents now. In addition, they are built with much more substandard parts. Contractor models are specifically designed for one purpose -- filling a blank hole in a new home build or rental unit.
Venice09 on 10/29/2011:
That's why I said lower end is not always a "contractor" piece. Just because an appliance doesn't have fancy features doesn't make it a "contractor" piece. It could function just as well, or better, than a high end model.
jktshff1 on 10/30/2011:
good responses V
Venice09 on 10/30/2011:
Thanks, jkt. :)
RonKaye on 10/05/2012:
I've had 4 fridgidaire dishwashers (3 of em fancy stainless steel, no less) over the past 15 years in my various houses, none of which costed more than 390 dollars, all of which heated the water for the wash, all of which had a heating element for drying the stuff, and none of which in all the years I've used em ever had the problems that I've heard time and again about the Bosch dishwashers - including the inane comment about no heat drying (pah-leez!). 1000 bills and no heating element? Bosch dishwashers are real high up on my list of show-off sucker purchases. I just couldn't resist chiming in because its just so true! Buyer beware - Never ever buy one of these. Got 1000 dollars to throw away, throw it in my direction.
jb on 09/29/2013:
All dishwashers do the same thing, wash dishes, I found in my experience that expensive is not always better, most of the time you are paying for looks, the cheap ones work just as well, Bosch are over priced crap, they put lipstick on a pig, that's what you get from Bosch, you arepaying for the name and the lipstick. My parents have an old Kenmore and its right at 30 years old and works fantastic!!! Bosch life expectancy is 4-5 years, sad for something that's $700 dollars.
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Don't Buy Bosch
Posted by on
5551 MCFADDEN AVENUE, CALIFORNIA -- To everyone needing to buy appliances- don't buy Bosch.

I bought a Bosch dishwasher about 4 years ago. From the day the dishwasher was installed, it never worked correctly. I purchased this from s & s appliances in birmingham Alabama. The same place I have bought everything for the last 30 years. I called s & s and they made several trips out until going out of business shortly after my purchase. This after 50+ years of being in business. Bosch was involved from the beginning. The dishwasher is still not working under warranty and Bosch will not make it good. I paid $1400.00 After tax, delivery and installation and the 5 year warranty. Now I will be forced to buy another dishwasher because Bosch just does not care.

So beware, buy anything but Bosch.


j lee
birmingham, al
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Slimjim on 04/07/2011:
In what way isn't it working? The experiences I've had and seen, seem to be localized to the electronic boards. In those cases though, it just doesn't work period without replacement. Mine works fine now at over 9 years old, but I'm still soured after having a $450 repair bill after it was just a few years old back when.
saj80 on 04/07/2011:
I have been researching dishwashers, and Bosch rates at the top, or near the top, in almost every consumer rating service I have found. You made a good decision by purchasing yours from a local dealer, but since they went out of business, Bosch should step up and take care of your problems. Keep contacting Bosch, working up the corporate ladder until you get some satisfaction.
BlogShag on 05/08/2011:
Yours sounds like an isolated case. We bought a Bosch dishwasher (SHE55M1(2) UC) a year ago (7-2010) and we love it for the most part. The only thing we don't like about it is that the finishing rinse is a little subpar. I don't like eating trace amounts of rinse-aid left on the dishes. But other than that, the machine cleans the dishes very well if loaded properly, and unlike most people claim our Bosch dishwasher does DRY the dishes just fine.
TLU on 06/10/2011:
J Lee's experience is not an isolated case. We had a similar experience last week. Purchased the dishwasher 3 years ago w/ no service plan. Stopped working last week--problem w/ the seals that 2 repairmen said it would cost over $300 to repair. We wrote to Bosch and received a form letter stating there was nothing they could do because it was only a one-year warranty. Instead of paying $300 to fix the piece of junk, we purchased a new Kitchenaide (with a service plan) and had them haul the Bosche away. Not only was the dishwasher a total rip-off, the company's customer service was deplorable.
BlogShag on 07/14/2011:
So why are you blaming Bosch because the dishwasher wasn't installed properly??????
trmn8r on 07/14/2011:
It sounds like the dishwasher was never set up successfully by the company that went out of business (does this say something?).

What is the issue with the dishwasher's operation?
Slimjim on 07/14/2011:
I must be missing something as I can't find any indication there was a bad install.
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Does Bosch make the best dishwashers?
Posted by on
I bought this dishwasher in 2000. It was supposed to be the best on the market at that time. When it's working it performs well. Unfortunately, over the years I have spend almost twice its purchase price on repairs. The computer board burned out three times and there have been myriad other issues. The latest one, a leak serious enough to trigger the anti-flood shutoff mechanism (a good feature!) is the last straw.

I have to replace it. My repairman told me he still thinks Bosch makes the best dishwashers, but knows that the one I've had is a lemon. I am hesitant to buy another one because of this bad experience.
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Slimjim on 02/14/2011:
My brother had the board go twice on his and mine did once on our model, both of which were bought in 01. They do perform well, but the boards do seem to be an issue. To me, that does not rise them to any best status claim.
trmn8r on 02/14/2011:
My brother bought one used and it is built quite well. However, I have seen other complaints like yours. Personally, I don't mind standing at the sink and washing, so I don't have a d-w. If I were to get one, I'd go cheaper than a Bosch. I have a Beemer motorcycle - the only reason I got it is that it is large enough for my body. Other than that I don't enjoy the fact parts and service will cost lots of $$$.
spiderman2 on 02/14/2011:
I have had a Whirlpool Quiet Partner III for about 2 years. It was not as expensive as a Bosch (it was priced in the midrange) but it works well. However, it is cheaply made and I would be shocked if I got 10 years out of it.
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Dishwasher, Way too small
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We bought a Bosch dishwasher at the end of November. We paid $650.00 for it. That would have been fine, it does clean the dishes well. However, it is such a poor design. The only thing we can fit in there is dishes, glasses and silverware. We could not fit a pot or a pan even if we tried. We had to cut off several of the plastic slats in order to fit 1 baking pan. Needless to say, we are now looking for another dishwasher, one that fits our needs. We have friends that also have a Bosch dishwasher and have the same complaint. It's too bad because We've had a dishwasher for the past 20 years and they have always been able to handle a couple pots and pans.
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madconsumer on 01/17/2011:
many cookware manufacturers recommend to not wash pots and pans in a dishwasher.
BlogShag on 05/08/2011:
First of all, if you bought this item online, why didn't you go to the store and look at the model you were interested in first? Common sense would tell me that a major appliance like a dishwasher would be a machine I'd want to inspect in person first, before buying; which is exactly what I did before buying my Bosch SHE55M1(2)UC model dishwasher. Had I not looked first, I would have been shocked at the small size as well.

But the Bosch really isn't that small on the lower rack, it's just more compact.. I put all kinds of stuff on the bottom rack and everything comes out spotless, water spot free and odor free. Unlike some dishwashers, putting items that block some water spray from the bottom sprayer arm from reaching the top doesn't hamper cleaning performance on the top rack with this dishwasher, because the top rack has its own power needle jet spray arm.
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A terrible dishwasher
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After 2 years of struggling with a brand new Bosch dishwasher, I give up. This is supposed to be an energy efficient appliance; not sure how energy efficient it is since it runs for at least 3 hours on the "auto" cycle.

My chief complaint is that the water never gets hot enough to sanitize the dishes and mold grows in the drain, in the washer arm, under the gaskets and in the silverware basket. It has to be cleaned with chlorine bleach every 10 days or so to keep the mold from growing.

The dishes come out wet and barely warm. Bosch customer service people have given me the run around and want me to pay to have a service agent come out to tell me that it's not working properly, which I have known from day 1. And, since its out of warranty, I will have to pay to get it working properly, which it never has. I am going to purchase another brand of dishwasher and save my health in the process, even though this one is only 2 years old.

Do your self a favor, do not buy any Bosch appliance without first checking the reviews. You will save yourself a lot of money, aggravation and time.
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Venice09 on 07/28/2010:
Another machine that is designed to hold water but gets moldy. I'll never understand it. It's equivalent to an oven that melts when it gets hot.

It's apparent that there isn't a reliable brand on the market today, but I would expect a manufacturer like Bosch to step up to the plate considering their product is considerably more expensive. Your review just shows that this brand is on the same level as all the others but will just cost more to find out. It's hard to believe that they have been giving you the runaround for two years and now the warranty is expired. But I guess that was the plan. At least if you have these problems with a less expensive brand, you cut your loses when you have to replace it.

Thanks for the review. It's very helpful.
Helpful on 07/28/2010:
Was it just recently, Rockette, that you notified them of the problem(s)? The way your review reads is that, unfortunately, you did wait until after the warranty had elapsed before contacting the manufacturer. That being the case, one would normally assume the cost of service. The other option is contacting the retailer you purchased it through, inquiring if any extended service protection was purchased with the unit.

I like quite a few Bosch products, but they can have problems just like any other manufacturer on the market. One only needs to search this site to find any of the other brands being both complained about or complimented on.

You fail to mention the model of Bosch you have. The two most popular models are the SHE4/5 or the highly rated SHE43. The SHE43 has been out for years and has won about every award on the market; Consumer Reports, Better Homes and Gardens, etc. The SHE4, replaced with the SHE5 model was produced a couple of years ago. It was brought into the market to be a lower cost version of the higher end SHE43. I was never as big of a fan of this model, as the slight difference in price made it more advantageous to invest in the SHE43 model. Ironically, many people assume Bosch is an expensive series of dishwasher, but it is not. It competes in price with many others, starting out at only $499 in most markets. Now the key to a Bosch series dishwasher is that it is a European design of dishwasher. As such, it gives the user both advantages and disadvantages to the more popular American line of dishwasher. First, it's important to understand how the water heater system works within this European design, as I think it holds a clue to what the problem of the unit may be. A European design heats water in-line, before the water ever enters the tub. That heat is then captured by the stainless steal tub and resonated during the dry cycle in order to dry the items within the tub. In addition to this, there is a bellows that opens, allowing the water to condensate on the stainless walls of the tub. The process works extremely well, as it uses less energy and does not cause a "hot spot" as its American counterpart does. In other words, you can place plastics anywhere within the tub, including the bottom rack, whereas on the American side, you'd have such items melt due to the less energy constrained cal-rod. The reason I don't recommend the SHE4/5 as readily is because the tub is not completely stainless steel. Rather, it is a polyurethane tub with a stainless inset. This design is less effective than that of the SHE43 series.

Now, with all of that said, I would guess the problem you're describing lies somewhere in the in-line water heater system. Once it is working properly, you shouldn't have any problems with any part of it, as drying will also happen properly and not allow for mold to build within the tub. I would make sure you understand, however, that even under perfect conditions, all European designed dishwashers take a longer time to dry. Hopefully that gives you a much better insight to what you are facing. Now, contact the dealer you purchased the unit through. Find out if you did have any type of extended service agreement with the unit. If not, please don't hesitate to post your model number back. Depending on what it is, I can give you an idea as to whether it may be worth paying for it to be serviced.

Best of luck.
BOCSHjunk on 12/19/2010:
Hello Venice09, it is very unfortunately for me that I am now reading your 3 cents, and learning that I have similar problems. Mine is humiliating and I am very dishearten of the damaged when the intake valve malfunction and unloaded TONS of water to my brand newly installed hard wood floors and the water flowed down to my bathroom downstairs wreck havoc to my bathroom ceilings, walls, roman shade , magazines, toiletries I can go on and on. The BOSHC adjuster came to my home to insult me, like it was our fault and that they know the “ALL” tricks of the trade. I did not invite the adjuster to my home for a visit, but to evaluate the damaged that their fine product left behind.
It’s funny that you mentioned mildew, I just realized yesterday that the bottom drain is full of scum, and yes and the smell sometimes is discussing, it smells of rotten food. The sales person told me not to rinse my dishes because the dishwasher internal sensor will not pick up that the dishes are dirty, but clean and will not do a good job cleaning. I will now have to rinse my dishes before putting them in the dishwasher.
I am reading your 3cents comments and it is dishearting that it appears that I have to use another chemical to not only clean my dishes, along with jet dry to help streamline the left over water on my panel to drip down to the drain that I will need to add more chemicals to our environment to clean my dishes. I never had that problem with a Kitchen Aid. I regret not buying a Kitchen Aid again after 25 years of great service the dishwasher has provided me. I went with another brand that I "heard" was the best in the market for a reasonable price. (a salesman pitch) Kitchen Aid, I am soooo sorry that I did not select your band.
I waited 30 years for a new kitchen, and I don’t have the money to buy a new dishwasher right now, I guess after reading all the blogs here, I have to start saving my money to buy a new dishwasher a couple of years down the road and it won’t be a BOSCH, it will be a Kitchen Aid.
Venice09 on 12/19/2010:
BOCSHjunk, before you set your mind to KitchenAid, I would strongly suggest reading the reviews on this site and other places online. All the brands are not being made with the same quality as they were in the past. What I do now is research specific models and try to find one that received the most favorable reviews and still suits my needs. You might be better off doing that than putting your faith in KitchenAid or any other brand. As far as customer service, it all seems to be the same, and that is poor.
Anonymous on 12/19/2010:
I have a GE Dishwasher. It is black. It washes the dishes and it is completely silent when it runs. This is no exaggeration. I have to open to door to see if it is on because I cannot hear the water. That is really all that I ask from a dishwasher and I am quite pleased with it.
Venice09 on 12/19/2010:
How old is it, Lee? Did you buy it yourself? If so, how did you go about picking it out?.. brand, style, features, price? Research?
Anonymous on 12/19/2010:
***Name Change Alert*** I already had a GE Venice and it lasted over 10 years with heavy use. I was satisfied with that so of course, I looked at them first. I did not get the cheapest one, nor the most expensive. All of them wash dishes and that was all I was asking of mine. Sometimes I think we can get too caught up in features that sound great but do not have any real benefit (and may actually cause trouble). My old one had a dial and I thought the push buttons were a nice advantage. Other than that, I wouldn't let them sell me on all the bells and whistles. It is two years old now. I left it at the old house - good as new.

Venice09 on 12/19/2010:
Lee, I didn't know what you were talking about until I saw the 'other comments'. Is it okay to still call you Lee?

That's exactly the way I buy appliances. I just get what I need with no fancy features and the least electronics as possible. And I absolutely refuse to spend a lot of money. I have never owned a GE appliance, but I'm open to anything at this point based on research and word of mouth. Well, anything except Maytag.
BlogShag on 05/08/2011:
It sounds like there is something wrong with your water heater or the machine wasn't installed right. If your water heater does not heat the water up to at least 120 degrees, your dishwasher may not work properly. We have a Bosch dishwasher and it never runs that long, yet dishes are steaming hot when the machine is done.

Also, all Bosch dishwashers have a hidden cycle called extra heat dry, which is basically a sani rinse type of cycle. I suggest finding out how to program this cycle and use it.
BlogZilla on 10/12/2012:
Must have something to do with the environment you are in. We have never had mold problems with our 2010 Bosch dishwasher (SHE55M12UC)

My only complaint with our dishwasher is that it doesn't finish rinse the dishes well. A simple manual rinse at the end of the cycle fixes this. That's a small price to pay for such a great dishwasher that is so quiet (46 decibels) and makes my dishes look like diamonds
Firefly44 on 01/30/2013:
also not pleased with our Bosch dishwasher, installed in2008. Fungus and mold grow on floor of tub and around gasket, food is left on dishes unless the cycle runs for 130 minutes. 2 hours is just too long for a cycle....can using less water really offset the energy consumed for such a long run time?
Mary on 04/21/2013:
Mold is all over the place in my Bosch SHE43 dishwasher. I am presently re washing the mold off my dishes. I have had the machine repaired several times under warranty. Now it is no longer under warranty and the repair would be $140 just for a technician to even look at it. This dishwasher sucks!!! Tried to contact Bosch. They were absolutely no help at all. My mission min life is to make sure no one buys another Bosch dishwasher.mybfriend just purchased a house and put the Bosch dishwasher on the front lawn . . . Free to anyone who will take it away. He has installed many Bosch dishwashers and has had so many complaints, he will not tolerate having one in his house. Shame on Bosch for not providing a way to get these problems solved without it costing so muc!!
Wally1 on 06/01/2013:
I too have a Bosch dishwasher, It cleans fine but I will never ever purchase anything with the Bosch brand name, WHY? Because A dishwasher shoul not be so complicated to use that you have to keep the user manual next to it just to figure out to set it to wash dishes. It's a friggin dishwasher, not the Space Shuttle, it should have maybe three buttons. No one at Bosch cares, so the only way to get the point across is never to purchase any product they make!
Amy on 09/05/2013:
I totally agree with what has been said. I have a 4 year old Bosch dishwasher. There is mold everywhere. I had the line checked and it was properly installed and high enough so that isn't the problem. The mildew is black and in every crevice. I clean it like crazy and have used everything I can think of and it never goes away. I always leave the door open when it isn't in use and it still smells. It is the worst. I am buying another brand ASAP. I will never buy another Bosch product! I don't even want to think about what is on the dishes that are supposed to be clean after opening the drain and seeing the mold growing in just a day or two.
blogzilla on 12/09/2013:
Your experience is an aberration. When the Bosch drains the water out after the last finishing rinse, the only water that is left is whatever drips off the dishes during the last part of the drying phase.

We've never had mold problems like what you describe, and we have a Bosch SHE55M12UC which we bought 2 years ago, but we live in a dry climate. You might want to invest in a de-humidifier for your house

You also might want to learn what hydrogen peroxide, baking soda, salt and vinegar are.
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ESCALON, CALIFORNIA -- It is unbelievable to me that a company like this would be so awful when it comes to customer service. the dishwasher broke the first day after the 1 year warranty, and I didn't think to buy an extended warranty b/c I was told Bosch would run forever! ha! that's so not true! next my brand new range/oven has not worked properly since the first month I bought in 2005. when the oven comes on, there is a lot of condensation on the top surround of the oven door and the glass front above the oven door, and the knobs fall off, every single time! Sears has come out 4 times and every time, it is b/c I "didn't clean the over right and crumbs are keeping the oven door from closing properly", and then it was b/c I was "washing the knobs and that makes the wiring on the back of knobs get out of alignment", and the latest answer (after two times replacing the knobs and once replacing the lining around the over door, which has taken months to get the right parts!!!) is that "there is too much humidity in my oven and it is b/c I have water in the my gas line"..!!?? really!! seriously!!??? UNBELIEVABLE!!! and Bosch customer service will not acknowledge any problem at all, and tells Sears just to put on new knobs..............................HELP!!! and the microwave light bulbs burned out within six months of purchase and b/c they are halogen and I cannot get to them, so they stay...burned out, I don't know why Sears hasn't replaced them....who knows! I have written to Bosch, no response, I have talked numerous times to Sears, no action other than replacing Bits and I am calling the local television station that has a trouble-shooting group....we shall see! DO NOT BUY ANYTHING BOSCH, THE APPLIANCES ARE NOT UP TO PAR, CUSTOMER SERVICE BORDERS ON IRRESPONSIBLE AND HATEFUL, DO NOT DO IT!!!
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jktshff1 on 05/27/2009:
Bosch makes handtools and sparkplugs
Slimjim on 05/27/2009:
And brakes
I have posted before I'm not crazy about my Bosch oven and d/a either. It's not that they are junk but for the money, they aren't all that IMO.
Anonymous on 05/27/2009:
They make a lot more than hand tools & spark plugs.
DigitalCommando on 05/27/2009:
I thought Bosch was a good product, thanks for the warning. I found this list of the top 8 most/least complained about products/services.

Top 8 most-complained-about categories:

1. Remodeling, general
2. Appliance sales
3. Hardware and home improvement stores
4. Alarms
5. Housecleaning
6. Interior design and decorating
7. Flooring sales/installation/repair
8. Landscaping

Top 8 least-complained-about categories:

1. Air duct cleaning
2. Hair salons/barbers
3. Hauling
4. Veterinarians
5. Insulation
6. Locksmiths
7. Countertops
8. Window cleaning

ejack053824 on 05/27/2009:
I have Amana throughout my house. Never a problem.
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Bosch SHU 5300 - Lemon of a Dishwasher
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We have a Bosch dishwasher, model SHU 5300, that is merely three years old. It has stopped working. After a brief search online, it is obviously a problem with this particular model. Many people have complained of the same issue - it takes hours and hours to complete the cycle and it doesn't work. There is a problem within the circuit board.

Bosch will replace the circuit board, but they will not pay for the labor. It is going to cost $100 for the repair people to merely walk into our house. Any work done will be above and beyond that minimum charge.

Since this is a problem so many people have had with this particular model, one would think Bosch would stand behind their EXPENSIVE dishwashers and pay for the repair.

I am EXTREMELY disappointed in the dishwasher, but I am even more disappointed with the company.

This dishwasher was bought by the previous homeowner. I will not buy another Bosch product. Other companies are much more willing to guarantee their products and stand behind them. And those companies make products which cost much less!
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bill on 05/20/2008:
I had a Bosch dishwasher and the circuit board went bad twice in a 4 year period. THe first time I had it replaced at a cost of $400.00. The 2nd time I just went out a bought a Kitchen Aid dishwasher.
Slimjim on 05/20/2008:
My Bosch board failed at about 4 years old and was also just under $400 to fix. You're lucky they are covering the part after 3 years and in all fairness, that would be standing behind the product. While it cleans well, I would never by another Bosch and probably not any brand with electronic controls. Heat and steam are just not a good environment for circuit boards.
Anonymous on 05/20/2008:
I agree with slimjim,you are lucky that they are at least covering the cost of the part.Most appliance manufacturers would not
CoolChange on 06/04/2008:
Purchased a brand new Bosch Dishwasher and the price on sale and was around $480.00. Had it about two - three years when it started to malfunction. Wouldn't complete the cycles or would either just run and run, soap wouldn't dispense and wouldn't rinse all the way. So, after trying for another year or so fiddling with it trying to get it to work properly, I decided to buy a new Maytag. I didn't even want to spend the money to have a service repair company to come out and look at it because I figured it was something to do with the electronics. We went though all the troubleshooting suggestions listed in the Bosch Manual, and since none of those seemed to be the problem, figured it probably would be too expensive and decided to put the money into just purchasing a new one. After reading the other comments here, I am glad I did not spend any money on a repair person to come out. I won't be buying any more Bosch products due to my bad experience with this dishwasher. Looked on the internet to see how long a dishwasher should last, 10 years on average is what it said. This Bosch dishwasher didn't even last three.
Cyboura on 06/11/2008:
I have the same exact problem, I called Bosch and they said thet don't pay anything and they don't have a problem with this model? who did u contact?
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