2 Don't Buy ANYTHING Electrolux~Expensive Inferior Products~Inferior Customer Service
CANADA -- 5 years ago, I was excited to buy for the first time, higher end kitchen appliances and chose to buy an Electrolux gas range and a dishwasher. The gas range gave me problems from the get go with the striker not working half the time. I fought for a year to get a replacement after several visits from the repairman who put more money into the range than it was worth.
The dishwasher hadn't given me any problems until recently, where we paid $300 to get a new pump put in. Then 2 months later, it stopped working again and this time it was because the water sensor detected a leak, and to repair it it would cost another $250-$300. Now, because we're only 2 people in the home and use the dishwasher only every other day and don't abuse it (no plastics, no pots and pans, dishes rinsed), we called Electrolux/Frigidaire customer service to do something about it even though the warranty had passed. The service was appalling to say the least. We were told that the dishwasher was only meant to last 5 years even if we only use it 3 times a week, so when we asked to speak to a supervisor, she completely refused to do so and hung up on us after we insisted. With all the bad reviews on their products and the bad customer service, how this company is still selling appliances, is a wonder.