Geico Corporation Claims

Star Empty star Empty star Empty star Empty star
15 Reviews & Complaints

Most Popular | Newest | More Options >
More filter options:
Posted by Notahappycamper on 02/08/2006
FLORIDA -- Geico Insurance should be Considered the next ENRON! Not only do they lie to you and take your money, but when you file a claim it gets even worse! last November my daughter had an accident in our 95 Eclipse,total damage estimate was in the $6000 range(initially)..ended up taking over 2 months for the repairs to be completed, when we went to pick up the car, found numerous problems, car wouldn`t start,when they closed the hood they blew the a/c hose,(admitted they had installed the wrong one) and put too much freon in. after 2 days the a/c went out...called geico and they refused to repair the a/c stating it "Was Not" accident related! GIVE ME A BREAK!..It worked FINE before the accident!..I can go on and on about that ordeal!needless to say the claims adjuster no longer works there!..This past Dec.the car was broadsided in a mall parking lot and again we called Geico to the rescue!...Another mistake! Total damage estimate $3480,it has been almost a month and a half and car still is not fixed! got a call today from the body shop and was told they found front suspension problems which they didn`t see previously, and will cost an additional $2000,We called Geico and told them we want the car TOTALLED!..they refused, and gave authorization to the shop to fix the front suspension!..We are talking almost $6000 in repairs that they are covering on a car that is worth $3400!! Give me a Break here! Talk about a waste of money! I don`t know what to do first,buy them new batteries for their calculators or call an attorney!...I think I will do both, right after I contact the Insurance Commissioners Office!
Read 6 RepliesAdd reply

User Replies:Close comments

Posted by Ponie on 2006-02-08:
I agree with Geico that the repair needed on the a/c was not accident related. The shop that repaired your car (wrong hose installed) should be responsible for that cost.
Posted by Anonymous on 2006-02-08:
Let me get this right, you are complaining about Geico for paying to have your car fixed??? Hmmmm interesting. Your daughter should not subscribe to your thought process anymore, that way she will stop wrecking cars.
Posted by Aember24 on 2006-05-06:
Ok here is my advice. Considering I am a claims adjuster. First of all NO insurance company will pay more than the actual cash value for your vehicle. So your claim that they are paying out over 6000 dollars for a car worth much much less than that than opposed to just totaling the vehicle out is hard for me to believe. And yes the dealership, NOT Geico is responsible for the A/C. So you do need to take it up with them. You have insurance in case of an accident and it seems that so far Geico has covered your losses. So whats the deal?
Posted by mkemoran on 2006-05-16:
This is for amber, Please give me your opinion!
I got a DUI charge, was driving a loaner from the shop where my car was for repairs.
They took for ever to give me the car, put me into this car, free but they did ask for my insurance info.
I crashed their car and hit another one. Now Geico says that the shop's insurance is the primary and I am the excess but they refuse to pay for the damages -I- caused to the shop's car. However, they are paying for the other car I hit.
I have full coverage, and according to the guys at the shop, Geico Should pay for everything.
What can I do? they basically said they wont cover the car since it is not my car.
Posted by notahappycamper on 2007-05-05:
FYI Everyone, After a year of fighting with Geico. They finally TOTALED the car! they spent over $11,000 in repairs on a car that was worth $8000. Then paid out another $8600 to us to settle our claim. What is wrong with this picture here? Paying out almost $20,000 on a car that should have been totalled from the GET GO! And we wonder why our insurance rates are so high!. THANK YOU GEICO!..LOL
Posted by Starlord on 2007-05-17:
I don't see why everyone seems so surprised. Hasn't anyone found out exactly what GEICO stands for? It is Government Employee Insurance Company, and originally, they insured only government workers, until they figured out they could make more money by screwing everyone, not just an elite group.
Close commentsAdd reply

Slow, Poor Response
Posted by Tattle teller on 10/06/2010
1101 EAST FLETCHER AVENUE -- When you finally have a date to meet with a Geico claims adjuster, which usually takes seven (7) business days. god forbid you are late!! They will tell you to leave the appraisers office, call the main office and get another appointment - one week into the future.

I know what you're thinking... I must be a Diva with an attitude, always expecting everyone at my beck and call. Nothing is further from the truth. I work hard, pay taxes, and a I'm homeowner. I have a: "Do-unto-others-as-you-would-like-them-to-do-to-you" philosophy.

Geico's philosophy seems to be: You're cattle.
Read 8 RepliesAdd reply

User Replies:Close comments

Posted by Anonymous on 2010-10-06:
How late were you to the appointment?
Posted by Anonymous on 2010-10-06:
Axl, good question.
Posted by Skye on 2010-10-06:
How late were you? Would you have ilked if the claims adjuster had been late meeting you? I'm just mentioning this, because these are scheduled appointments, so if you are late, then you cut into the time of the person after you, who is on time for their appointment.
Posted by Anonymous on 2010-10-06:
Skye.....you blew my whole approach. The OP said that they take a "Do-unto-others-as-you-would-like-them-to-do-to-you" philosophy so I wanted to know if it would have been ok if Geico was however minutes late to a meeting or showing up for a claim. Anyway.......moving on........
Posted by Anonymous on 2010-10-06:
I find it odd that Geico makes anyone wait 7 days for an appointement to begin with. That seems like a long period of time. Maybe they need to hire more appraisers?
Posted by PepperElf on 2010-10-06:
one week? that's messed up.

is that for all claims no matter what?

cos ... i remember the time someone threw a rock into the back right window. i called my insurance company and they processed my claim immediately (and this was a Sunday morning!). they even put me through to a local repair store that was open to make an appointment to fix my car. (that's another important factor... i wasn't even in the same state as my agent... over 500 miles away!)

not an appointment to talk to the insurance company but an appointment to actually fix the damage. earliest the auto glass company could get to me was that thursday at my apartment (going to their location would actually take longer). So just 4 days of a broken side window and... o yeah no charge. yeah free repair.

this is why ... i have no need to switch to geico. i don't even care to find out if i'd save money... because saving time and stress sometimes matter more than a few dollars difference.
Posted by Anonymous on 2010-10-06:
PE, that's what I was thinking. We had a broken car window once and our insurance company sent a guy out to our home to fix it the same day. They didn't even need to see it.

I know body damage is different, but, usually, at least with our company, they told us to get an estimate from the body shop of our choice. The body shop submitted it to them and, voila, our car was getting repaired. I guess it's a good reason to stay away from Geico. People don't have time to wait in most cases.

I've paid thousands of dollars on car insurance over the years (many years). When I do have a claim, I expect some kind of service, especially since they are so few and far between. I think that's what most people would want too.
Posted by bobbyblanco on 2012-02-19:
there is alot missing here. im guessing there are more appointments available at a sooner time, more than likely the OP needed a certain location and/or time of day
Close commentsAdd reply

Geico Fails After 17 Yrs of Premium - 1st Claim
Posted by Wyominghunter on 03/26/2008
CHEYENNE, WYOMING -- We had our first claim in 17 years with Geico. They have no customer service or claims service. They have an insurance denial department. We have had five cars insured for over 17 years with no claims.

Do NOT utilize Geico for your auto insurance. They will attempt to deny every claim that you submit and they utilize after market parts to fix your car. You car will never be the same after Geico gets done with it. Cheap parts and non existent claims department.
Read 12 RepliesAdd reply

User Replies:Close comments

Posted by GothicSmurf on 2008-03-26:
There is not enough information on this complaint to be able to help you at all. But they DO have the right to use after market parts. They put in what you had. If you had a car that had a ten year old hood, they can put back on a ten year old hood. They do NOT have to put NEW parts in the car as that would put you in a better postion than what you started at.

Insurance is there to bring you where you started at, not to put you in a better or worse position.

What are the details of your claim?
Posted by madconsumer on 2008-03-27:
i was with geico as well at one time in my life. i had a claim, and they cancelled my policy in the middle of the term. this left me with zero coverage for my new vehicle. ever since i killed that lizard wanna be, i have been far better. and i pay less than with geico.
Posted by Anonymous on 2008-03-27:
Most states have laws that forbid insurance companies from canceling a policy or raising the premium because of a claim. Only if the claimant has a history of claims or has become a high risk can the policy be dropped. But they have to provide notification in writing in advance of the cancellation.
Posted by GothicSmurf on 2008-03-27:
To add to what Passingby said, legally a company cannot cancel a policy mid term UNLESS- The premium was NOT paid and/or there was fraud in the policy application. If a carrier wants to drop coverage they have to wait until the renewal at that point it's non-renewed.

Also, they cannot change rates mid term they have to wait until renewal.
Posted by wyominghunter on 2008-03-27:
Thank all of you for you comments. The truck is a 2007 Ford F-150 4x4 Crew cab with not a dent or scratch on the truck. The truck was kept in our garage and had 20,000 miles. It also had a matching shell. Geico would not replace. The truck was purchased with the shell. It was not added later.

The test of any insurance company is the day you file a claim and how you are treated. We are being treated as second class citizens.

We are shopping auto insurance now if anyone has any recommendations?

God Bless in Wild Wyoming!
Posted by GothicSmurf on 2008-03-27:
But what happened in the accident/incident and what is Geico refusing to pay for aside from the shell?
Posted by jenjenn on 2008-03-27:
I was hit by somebody with Geico and they were the worse company to deal with. They ended up paying for the repair to my car, but what a hassle!

WH - I recommend Travelers! They are very reasonably priced and excellent to deal with.
Posted by wyominghunter on 2008-03-27:
The truck is a 2007 folks! Not a ten year old car. Why should we allow cheap after market parts in a 2007 truck? The truck is not even a year old.

Geico has refused to pay for the tires, $2,500 shell, and items that were broken on the rollover including an Apple laptop, cell phone, digital camera for a short list.
Posted by GothicSmurf on 2008-03-27:
I've worked in insurance for the last 6-7 years now and am trying to help you, but can you tell me what happened? What was the accident and what was damaged?

I STILL don't know what happened in the accident even after I asked twice.

HOWEVER any items that are NOT attached to the car would go under your homeowners insurance policy.

That includes the Laptop, cell phone, and digital camera. Why is that you ask? Items not part of the vehicle are NOT covered under the auto policy, no matter who was at fault. (Ie, if you can pick it up and carry it away with out needing any tools)

The ONLY exception on that, in most cases is children's car seats.

Yes, even if those items were damaged due to a vehicle incident.

The insurance company can put one to two year old parts in that car (as 2007's came out in 2006, actually) as that is how old the parts were when the incident occurred. It is your choice to NOT put after market parts in, but be prepared to pay the difference or the full cost out of your own pocket.

It's called the Principle of Indemnity. Insurance brings you to where you were before the accident, not better or worse. Putting new parts would leave you in a better condition than pre-loss and older (3+ year) parts would put you in a worse position.

Again, as far as the damage done to your personal items, read your auto policy to verify that they are or are not covered (which I can almost bet my life that they are not covered under the auto). Good luck.
Posted by javier on 2008-04-02:
My God, Sounds like my problem with geico. I had or have( claim not settled) 1997 Dodge Ram Indy 500 Pace Truck Special Edition. Minor Damage and they claimed a total loss. They only offered me 4,000.00 took off deductable of 1,000.00 and to pay 2,000.00 to the dealership. Are they crazy the truck is worth 6,000.00. I feel for you. And why take my deductable I did not damage anyone else or anything only my truck.
Posted by voice1 on 2008-05-04:
wyominghunter there has to be more to this story. Insurance companies don't cancel 17 yr. policyholders for no reason. In this competitive insurance market no insurance company wants to lose a loyal policyholder for one claim. My guess is that there are some additional reasons besides the accident. Was someone not listed on your policy driving at the time? Was a major citation issued? Alcohol related? Was the truck being used for business purposes? I noticed it was a crew cab pickup. You need to give details for someone to give you a response that might help.

Also... all states require that you be given notice of pending cancellation so you have time to obtain other insurance. I'm sure you had time to seek another policy.
Posted by voice1 on 2008-05-04:
javier - everyone has the option of selecting the deductible they want to be responsible for if their vehicle is damaged. You selected 1,000.00 and you paid less premium for your policy as a result of that. Not fair to turn around and blame your insurance company when you have a claim for your decision to select a high deductible.
Close commentsAdd reply

Great while you pay, Terrible when you need help
Posted by PHG on 08/05/2009
We were Rear-Ended July 3rd 2009, it is now Aug.52009, Money for totaled vehicle not in my hand yet, rental due on the 8 of Aug. I had to use my own Geico insurance because the lady whom rear ended us(reckless driving)lied about it twice therefore extending the time for us to get a rental while the wife goes to therapy.
I am allowed only 30 days rental on my own policy Geico doesn't want to extend even though they feel for me due to their very late provision of the money for our 2005 Scion which they gave me way below their market value. Now we have 3 days to find a vehicle, oh and we were told we should have been shopping already, really? How do you shop without knowing what your limit on spending is? We just found out the amount 24 hours ago. As a victim (police report and witnesses testimony) we are being treated by our own insurance company as if we were the ones who rear ended ourselves. The ones at fault have full coverage insurance but Geico took over the case and is hanging on to it until all is settled, but according to their rep, they were to switch all over to the responsible party as sonn as they admitted guilt. They admitted guilt and Geico did not do any switching. They refuse to talk to me about the low amount for our totaled vehicle, the wife is going to Therapy can't raise her arms above shoulders, sleeps on sofa due to our bed being to low for her to get up. Is in constant pain, but this is non of Geico's concern, their hands are tied (according to them) it is like they are defending the lady who totaled our vehicle. We have an attorney thank God. He already pre-warned us about Geico's practices because he used to work for them, so we will soon have all that under control. Geico's people make changes to your policy and situation when you have an accident and never inform you. They are your best friend and very understanding as long as you don't ask for help when you are clearly a victim. Good luck getting a return call from any of their reps or their supervisors. One of my best friends is an adjuster for an insurance company I shall refrain from mentioning so he doesn't lose his job, and he told me exactly how they were going to play it all out step by step, he was right on as if the whole thing was played out per a script. I would never recomnend them nor use them at all agai. Here is some good advice, should someone hit you and you find out they have Geico insurance, don't bother calling them, turn the matter over to a good attorney and save yourself the trouble. When explaining something to you they use a lot of fancy words to tell you, you are S_ _ _ _ out of luck. Geico employees would make great fillibusters.
Read 6 RepliesAdd reply

User Replies:Close comments

Posted by MRM on 2009-08-05:
No disrepect here but it is a sign to take advantage of the clunkers program.
Posted by goduke on 2009-08-05:
If you know who the insurance company for the other driver is at this point, why wouldn't you just go after them?
Posted by PHG on 2009-08-05:
goduke, good question, I have dealt with insurances before and know the procedure, here is the kink, the lady that hit us lied and continued to lie about what happened so the investigation concluded by the CHP had to be continued and that took another week, meanwhile my wife needed a vehicle, so I gave her mine and either took a bus for the 20 miles to my job or hitched a ride. We both work in different directions and neighbors are retired so don't work and my closest family member is in the state of Arizona. However, after the insured finally admitted guilt, Geico never switched the whole thing over to the other isurance like they said they would and only compounded our problems as shown on my comment. The other person's insurance needs to see a complete police report before giving you a rental, giving you a rental before the report is like admitting guilt, which insurance companies are careful about. As for the clunker program, I dont qualify because the car is in Geico's posession and I would have to pay a 1000 dollar salvage fee to invoke that move plus pay to have it towed out of their yard in Fontana another 38 miles away from me.
Posted by Eloise on 2009-08-05:
What a terrible situation. I hope your wife feels better very soon!
Posted by PHG on 2009-08-05:
Eloise thanks very much and will pass it on to wife,little comments like this really help her, this is her first accident and she is 50 like me, dont let on that I put her age on the internet!!!!
Posted by Eloise on 2009-08-05:
Well I hope she's up and around very soon! Good Luck to both of you!
Close commentsAdd reply

StarEmpty StarEmpty StarEmpty StarEmpty Star
Shut Geico Down
Posted by Robertosborne on 08/07/2013
MACON, ARKANSAS -- Back on December 21, 2012, I was rear ended by a driver insured by Geico. The police charged the person that hit me with Reckless Prohibited Driving. The office that handles my area is in Macon Georgia and Dawn [snip] my adjuster. Between Dawn[snip] and Geico given the runaround, and trying to choose which medical bills and/or prescriptions they are going to cover, Dawn also lied me to on several occasions.

Around 4:00 pm on Friday December 21, 2012 the traffic in front of me had started to backup. To keep a safe following distance and keep from hitting the car in front of me I had to reduce my speed to 20-25 MPH. shortly after reducing my speed I found myself looking up at the roof of my car with my world spinning wondering what happened. Once I gathered my thoughts, I realized I was rear ended so hard that it broke my seat and I was laying flat on my back. When trying to get my 2009 Chevy Impala from the center lane of a 6-lane highway to the shoulder I noticed an awful noise coming from the back of my car. The collision was so hard that one of my rear tires was pinned by the fender well keeping it from freely spinning. My car had to be towed from the scene of the accident. Somehow, Geico lost my car for nearly two weeks after it left the tow yard and arrived at their repair center. Once they found my car and did an estimate, the adjuster told me that they stopped doing the estimate once it got near $8,000.00 worth of damage.

Going back to the evening of the wreck, I went to the ER and was diagnosed with whiplash, after about a month of no relief my doctor had me go to physical therapy for nine treatments, which did not produce the results they had hoped to receive. Therefore, my physical therapist contacted my doctor and he scheduled an MRI. The MRI results showed a posterior labral tear of my right shoulder caused by the wreck. Once Dawn[snip] found out about the internal injury, she told me that will automatically trigger policy limit. I asked [snip] how much is that she replied it is the state minimum which I expected her to say even if they had a million dollar policy. I asked is that $25,000.00, knowing that Arkansas minimum is $25,000.00 just to see what she would say. D[snip] said, “Yes $25,000.00.” Seeing how [snip] told me $25,000.00 I was fully expecting that I would receive what was left after the medical bills were covered. About two weeks later[snip] called me offering $5000.00, which was very different from the $25,000.00 she told me just two weeks prior. When I asked her about her statement, she denied she ever said $25,000.00 and tried to justify her statement with more lies. Just my lost wages, mileage, and over the counter expenses are nearly the $5000.00 they offered and that is before my medical and prescriptions are covered. My current medical expenses counting prescriptions is nearly $18,000.00 and I still may require surgery to fix the tear.

After I refused their 1st offer I also requested a different adjuster because I no longer trusted Dawn after her multiple attempts to lie to me and play me for a fool. Geico has refused to let another adjuster handle my claim and Geico came back with another offer of $6000.00 that is before medical bills are paid. If I accepted their insulting offer of $6,000.00, I would still be out nearly $12,000.00. I do have Uninsured/Underinsured and Personal Injury Protection on my policy. However, I do not feel like my insurance should kick in until Geico pays at least $18,000.00 to cover all my current medical expenses. If Geico would just cover all my current medical expenses to include prescriptions and offer 2 years of coverage on my shoulder that was damaged in the wreck I would not even ask for anything for pain and suffering. An auto insurance company specially one like Geico should not be allowed to pick and choose which medical bills they are going to pay. I have a feeling that my doctor and orthopedic surgeon knows a lot more about my medical needs than a low budget car insurance company. Please do not allow Geico make you a victim.
Read 2 RepliesAdd reply

User Replies:Close comments

Posted by Bill on 2013-08-07:
Find a good lawyer. That's the only way to deal with insurance companies nowadays. They been ripped so many times that they assume everybody is trying to rip them off and they will always try to lowball you.
Posted by clutzycook on 2013-08-08:
My sister was rear-ended in an accident last year and her neck/back was injured. The other person's insurance company tried to low-ball her too. She got a lawyer and they're finally paying up.
Close commentsAdd reply

StarEmpty StarEmpty StarEmpty StarEmpty Star
Claims Dept. Is Very Unprofessional
Posted by Cougman427 on 06/07/2013
UTAH -- After submitting a claim against an insured driver of theirs, who was 100% responsible for damage to my car, they denied any compensation for repairs.My car was not legal to operate afterwards. My mistake was not to call the HP and file a report, but Geico told me any post police report wouldn't change their decision of denying the claim.

I want some Justice is all. Geico's actions left me with a very bad sentiment for any future business.
Read 5 RepliesAdd reply

User Replies:Close comments

Posted by Bill on 2013-06-07:
Hire a lawyer.
Posted by MDSasquatch on 2013-06-07:
This is why you have an insurance agent of your own. You file a claim with your insurance to get your car fixed. Your agent then files the claim with GEICO to get reimbursed. This is called Subrogation, and your agent probably deals with it every day.
Posted by LauraW on 2013-06-07:
Go through your own insurance company. If you have proof that the accident is the fault of Geico's client, your own insurance should handle the repairs and go to Geico for the money.
Posted by Weedwhacked on 2013-06-07:
They work for the other driver, not you. They see you as the enemy and will not pay you anything unless you get your own insurance company involved, or sue them.

The way insurance companies are allowed to operate, either way its going to cost you money.
Posted by John Nicholson on 2013-06-07:
Regardless of the cute commercials, GEICO is not the cheapest nor the most reliable auto insurance company. As for your situation, you apparently did not get an accident report. Not knowing what state you are insured in, it is hard to give you a definite answer. In my state, we have "no fault" insurance, which means your insurance company handles the claim. Even if you live in an "at fault" state you need to file a claim with your insurance company.
Close commentsAdd reply

They don't care when you have a claim
Posted by Al.aloha.07 on 01/16/2012
CALIFORNIA -- Ive gotten in an accident and after giving my report they automatically said it's my fault 100%. Isnt insurance suppose to be on your side and listen? It bothers me they said it was 100% my fault. yes I had a stop sign and the other driving didn't but to say the other driver was not negligent at all is BS. I had State Farm before and they cared they would thoroughly investigate for you and deem drivers at fault percentages. But here at GEICO they just want to close the case, point fingers and move on.

PROS: CHEAP insurance
CONS: once you have a claim it's over. They treat you like a child, are nasty and rude, and don't care about you or what pictures you have submitted to prove your case. It's like they're on other drivers side to raise your premium!! ROBBERS are right!
Read 4 RepliesAdd reply

User Replies:Close comments

Posted by FlShopper on 2012-01-16:
If you ran a red light then I would also say that you are at fault. What was the evidence/proof you have that it was somehow due to the other driver's negligence?
I also have GEICO and last year I filed my first ever auto accident claim. It was my daughter's fault so we had to pay the ticket and driving school, but GEICO took care of the rental and the repairs with courtesy and efficiency. I was most impressed with how they handled my claim.
Posted by *SIGH* on 2012-01-16:
what did the police report say as to who was at fault? Did you get a ticket?
Posted by madconsumer on 2012-01-16:
what did the police report state as who was at fault?
Posted by trmn8r on 2012-01-16:
If you had the STOP sign, and the other driver didn't, I can see how they MIGHT deem you 100% responsible. It depends on other details, such as did you run the STOP sign, did you fail to yield, etc. If you pulled out and your car died and the other guy came along and slammed into you, that is another matter completely.

What did the police report say? What are the details of the accident?
Close commentsAdd reply

Making a claim
Posted by Rm's mom on 01/09/2011
A few months ago, I was rear ended by a rental truck. This truck was merging into the traffic and had a yield sign, which in my opinion the driver did not obey or he would not have hit my car. Thankfully, I was moving very slowly when I was hit. Actually I was hit 2 times. This was the height of the evening rush hour.
I called the police and all this time truck stayed behind me. All the other traffic was passing. The driver of the truck said he did not hit my car. Excuse me, but the force of a truck bumping a car is not as great at when a car hits a car. This is just a little common sense.
Anyway, after Geico investigated the situation, the truck rental company claimed there was not damage to the truck. Hmmm Again, big truck little car and this is a rental company so I am sure there are a lot of scrapes on the bumper, but not according to the truck rental company. There are numerous scrapes on my bumper. So after calling and calling Geico (by the way, they are not my insurance company) they finally said there was not enough evidence to support my claim. I was so taken back by the result that I couldn't even respond to the claim person on the phone and I just hung up. I was told tol call my insurance company and let them handle the claim. Why should I call my insurance company when it was not my fault. That night I sent that person an e-mail with a question that I expected a reply to. But. of course, once they are finished with you they no longer want to know you or reply to any questions you may have.
It seems their major priority is not consumer relations, just flooding the media with stupid commercials.
I did not make any false claims, or claim that I was injured and had to go the the hospital. Maybe I should have, I would have gotten better results. It seems it does not pay to be honst, you have to make a big deal out of things so you can get results, and in this case have my car repaired as I deserve to have done and not through my insurance company.
Just feel I have to let the world know how this company handles claims if it is not something major and they feel they can get away with it.
Read 8 RepliesAdd reply

User Replies:Close comments

Posted by Alain on 2011-01-09:
What did the police report say? Your insurance company may have some useful advice for you if you give them a call. When I had my last car accident (hopefully) in 1984 my insurance agent (even though my insurance company was not involved) recommended a good attorney to me who eventually won my lawsuit against Allstate (the other driver's insurance company).
Posted by Anonymous on 2011-01-09:
Yeah, dont you have a police report?
Posted by trmn8r on 2011-01-09:
In some complaints, a key piece of information is missing. In this one, there is.
Posted by madconsumer on 2011-01-09:
geico does anything they can to NOT pay claims. you should see what it is like being a client of geico and make a claim.

great review.

very helpful.
Posted by trmn8r on 2011-01-09:
It would be a great review if there is evidence that the rental truck damaged the car.
Posted by momsey on 2011-01-09:
My question is the same as the others. What did the police report say?

Mad, every insurance company does what they can to not pay claims. It's nothing unique to Geico.

Why wouldn't you call your insurance company? No, you don't think it was your fault (but no backup from a police report, just your opinion) but if you run into trouble with the other guy's insurance company, then you need help.
Posted by spiderman2 on 2011-01-09:
You have a few problems here ..starting with the quote "in my opinion" that teh driver did no t obey the yield sign. Your opinion doesn't mean anything. The police were called, what was their opinion? Because that is the opinion that matters.
Secondly, you are not Geico's client, the other drive is. Unless there is a police report faulting the other driver, the are going to believe their client.
Third, if you think that fabricating injuries and going to the hospital would get you further, you are wrong.It could at the worst, bring a charge of insurance fraud and at the best totally diminish your credibility.
You need to submit this claim through your own insurance company. I know this is distasteful when you feel you didn't do anything wrong, but it is a service that you pay premiums for every year. Good luck.
Posted by blanco on 2012-02-19:
you are not insured with geico, and as far as i know geico does not write commercial policies (i.e. rental trucks) so who is insured with geico?
Close commentsAdd reply

Posted by Two harbors on 01/03/2011
Was very unhappy with claim service
Read 2 RepliesAdd reply

User Replies:Close comments

Posted by trmn8r on 2011-01-03:
I see. How so?
Posted by Skye on 2011-01-03:
Details are needed so that others can understand what your complaint is about. General statements do not tell us or give us any information as to what you are complaining about, and why you are unhappy with them.

Close commentsAdd reply

Happy with GEICO
Posted by Magees on 01/11/2010
I'm afraid of the possibility of GEICO dropping my 18 year old daughter from our insurance policy and I've been researching GEICO practices. I have to post praises for GEICO and the manner in which they have handled our claims. In February 2009, my daughter decided to pass a man who was traveling rather slowly. It was a bad decision on her part since she was on a two lane road and it was a no passing zone. The man admitted that as she began to pass him, he wanted to "encourage her" to not pass him on the dangerous road so he sped up and crossed over the center line into her lane! The two cars side-swiped each other and my daughter lost control of her car. She went off the road to the left and then across the highway before coming to a stop on the right. She was lucky that she was not injured, but the car was totaled because of the concrete mailboxes she hit along the way. One post went right thru the windshield! GEICO is arguing with the other insurance company that my daughter is only 30% at fault while they claim she is 50% at fault. It is 11 months later and that claim is not settled, but I praise GEICO for the manner in which it was handled. My daughter's car was totaled and GEICO paid us more than we expected to get for the car. They called us numerous times to give us updates with the claim. They could not have been more helpful and always answered when we called them. Six months later, my daughter ran into the back of someone while in bumper to bumper traffic and going really slow. The other vehicle had a scratch (literally) on the bumper, but my daughter's 2nd car had complete front end damage. I took it to a repair shop where the GEICO representative is located and begged the representative to fix the car and not total the car. I was tired of shopping for good used cars! The repair job was just under 75% of the car's worth (which was $7,000) and they fixed it in a week. We were again very happy with GEICO's service. NOW ... my darling daughter who can't drive very well ran a red light and was hit by an oncoming car as it was turning left. Her car has significant damage to the passenger door but we have no intentions of having it repaired. (WHY bother?) The other vehicle needs a bumper and a fender. We offered to pay for these repairs out of our pocket to avoid an insurance claim, but the other driver has now filed a claim with GEICO. I will not be surprised if GEICO decides that my daughter is too dangerous and drops her from the policy, but I have to say that we've been very satisfied with the manner in which they have handled each of these claims.
Read 9 RepliesAdd reply

User Replies:Close comments

Posted by goduke on 2010-01-11:
Perhaps you should invest in an armored vehicle for your daughter. Glad she hasn't been injured in the mishaps. Maybe some driving lessons are in order for a birthday gift.....

Glad Geico's doing well for you. I imagine pretty soon they are going to either get a drop notice, or see your rates go farther up than they already are, and move her to a high risk carrier.
Posted by yoke on 2010-01-11:
Geico may do more than drop your daughter off your policy, they may cancel you all together. Your family is to much of a high risk.
Posted by Slimjim on 2010-01-11:
Ouch, three at-fault accidents in less than a year. It will be interesting if they insure you at all with her on the next policy and if so, how much. They still may be competitive though, since all the other carriers will nail you too.
Posted by Nohandle on 2010-01-11:
Magees, I loved this story. Please tell another and I'll get the popcorn ready.
Posted by Anonymous on 2010-01-11:
Heck, if NH is making the popcorn, I'll make the drinks.

Posted by goduke on 2010-01-11:
Big girl drinks!
Posted by Anonymous on 2010-01-11:
For my family's sake what state is the OP's daughter in so that we can avoid it?
She needs to be grounded until she proves that she is responsible and worthy of driving an automobile before someone gets seriously hurt or worse.
Driving is a privilage you know?
Posted by madconsumer on 2010-01-11:
geico dropped me mid term over an accident i was involved in. geico sucks rocks.
Posted by Buffalo Guy on 2010-08-27:
Unfortunately with 3 at fault claims in a 1 year period, it will probably not be the best outcome. Having experience in insurance (with another company), the following could potentially happen:

1) Geico may keep all of you insured, but could increase your rate.

2) Depending on the state, your rate could be kept the same. However if that were the case, they will probably have you sign a form stating that your daughter is excluded from the policy and that they will deny all claims that happen with her driving such vehicle.

3) Your policy could be non-renewed due to claims frequency.
Close commentsAdd reply

Top of Page | Next Page >