Geico Corporation Motorcycle Insurance

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My Story - My Bike Was Stolen And Geico Canceled My Policy
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My name is Marcus. I had a 2004 Honda Crf250r dirt bike. My wife insured this bike on June 18, 2009 with Geico Indemnity Company. It was made perfectly clear from day one that my bike was used for racing. There was no problem at the time. The premium was paid via credit card. On June 19, 2009 my dirt bike was stolen out of my garage. I received a correspondence letter stating they were sorry about my loss and an adjuster would be in contact with me. No such event happened. I received a phone call to schedule an appointment with Geico’s private investigation unit agent. As I expected Geico launched an investigation. A private detective came to my home to administer an audio affidavit. I cooperated with the utmost politeness. After this I received several correspondence letters stating that they were going to cancel my insurance policy. As an intelligent person, I thought duh the bike is stolen. What caught my attention was the reason. This is a direct quote from the correspondence letter: “We consider anyone who uses their vehicle for racing as voluntarily taking an obvious risk. This type of activity is contrary to our conservative underwriting guidelines and is inconsistent with our business and economic purpose. Therefore, we will be unable to continue your policy.” I thought to myself, “wow what a statement!” Here is a company that pumps millions of dollars into Geico Powersports racing team for advertising with their name plastered all over the bikes.

It’s not like I insured my bike and myself for personal injury even though I do have 12,500/25,000 bodily injury liability on the policy. I only wanted it insured for theft and fire. Now that I have a claim, Geico says they don’t insure customers that race! What!? That would be like Honda saying, “hey public, we put our names all over these motorcycles so you can buy one.” But when you call Honda to purchase one of their motorcycles, guess what, Honda only sells bicycles and roller skates. This is a classic case of false advertising. Now eight weeks later I have scheduled on August 27, 2009 an examination under oath with Geico’s attorneys.

Now it’s personal. Geico has made me feel like a criminal and not a victim. Not only have they made me feel like a criminal, but an incompetent one by suggesting that I have stolen my own bike the very next day that I had it insured. I am cooperating as much as I can with the utmost politeness and courtesy, but it is getting very hard to put on a polite face.

Today is August 28,2009 - My wife and I completed our Examination Under Oath that was scheduled for Aug. 27, 2009 at 10am. My wife, god bless her, decided that she was going to go first. The attorney kept us apart so they could verify our story. I gave her all the evidence and paperwork including the police reports obtained from the Columbus Police Department of the criminal activity surrounding our time of theft. I could hear slightly some of the questions that were being asked, but the sound was muffled. The room was surrounded by glass sectioned walls on two sides. There was a scratched etching approximately eye level when you sat down outside of the room. From a seated position you could see everyone's feet and the chair legs, but you could not see the torso of the people occupying the room. Since the glass walls were sectioned, it allowed a 1/4 inch gap in between the sections. Unfortunately, I could not hear everything that was being asked, but I could hear when my wife was getting a little evasive with her answers because she would increase her voice to a new decibel level. It took approximately one hour for the attorney to conclude his questioning with my wife. She came out of the room with a look of mental despair. It had seemed at first glance that all of the knowledge that she had in her brain was sucked out with a vacuum cleaner. Now it was my turn. Before I proceeded into the room I decided to ask the attorney a few the record. I asked,"Is Geico still entertaining the idea of paying this claim?" His response was "I don't think they would have taken it this far if they were not." I then asked him, again off the record, if Geico can cancel my policy due to the vehicle being used for racing, can they deny this claim on the same principle? Is my time being wasted today?

I then proceeded to show him my cancellation notice. He looked it over and told me that Geico still kept some of my money. So they have to provide services that have been already paid for. If they gave me a complete refund then it would be a different story.

As of today, my wife saw on our credit card statement only a prorated credit refund. So the fact still remains in my own option the policy was in effect as of 12am on June 19,2009.

I tossed around the idea of just bailing and withdrawing the claim. I looked at my wife who had the look of defeat spread all over her face. I couldn't bare it. It is not about the money anymore, it's about the principle. I was not about to let a huge gorilla of a corporation, bully this hard working family. I proceeded through the glass doors and was sworn in.

Now I am not going to go on and on about every question that was asked. I can tell you that every aspect of our lives were investigated. The questions ranged from my relationship with my wife and how we met to very specific details regarding the theft of my Honda dirt bike. It was grueling, tricky and exhausting. I was short and too the point with my answers. Only yes or no and I can only speculate were my favorite phrases used. Oh yes, and wife even threw in the Geico sponsoring the Honda Powersports team statement. She said the attorney had a smirk on his face when she said it. It was priceless. That's right, these big shot attorneys are not dealing with an average couple. This average couple knows how to do a little research of their own.

After the questions were concluded I was told that this attorneys office will forward all the examination notes and their review to Geico. We will have approximately 2 weeks before they make a decision. I was thinking at the time, "humph! Where have I heard that statement before. Oh ya, that's right. I heard that statement before when the private investigator left my house after I took the audio affidavit." The only decision I got in the mail was a correspondence letter stating that I have to schedule an Examination Under Oath with GEICO's attorney.

I took a business card from the stenographer and was told that I could have a copy of the notes at a nominal fee. Of course, I wouldn't have it any other way. I don't even know how much it is yet, but I am thinking the nominal fee may not be so nominal.

I am going to let the two weeks pass and see what happens. I will update this review as I receive the information.

I will let you know how things come together or unfold as this story comes to a closing. Let me know if I have a story at all. If you want some good research, just Google Geico reviews; it’s very interesting to see what people have to say.

Copy and paste the URLs into your browser search field.

GEICO PowerSports Honda racing team.

GEICO Powersports commercial.

GEICO Powersports bike image.

Thank you for your time and consideration,
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User Replies:
Anonymous on 08/26/2009:
Is your claim for only $1000? I'm confused about that part.
bargod on 08/26/2009:
Great well written review. My only question is arn't they still on the hook for your claim as you made it BEFORE they canceled your policy?
JR in Orlando on 08/26/2009:
Don't take this personally. Does it not look suspicious that you insured the bike and the next day it was stolen? Under those circumstances, expect that the insurance company will go to great length to see they are not being ripped-off. I would practice having someone ask me questions about the theft prior to the examination under oath. Have the details of your version of the event down before then. Be prepared for questions about your past criminal record, past insurance claims, current financial conditions, etc. I would take pictures of any damage caused by the break-in.
foxracer225 on 08/26/2009:
I do admit that this event does throw up the red flag....I have evidence that shows there were 4 other criminal activities that took place on the night of my for criminal background...I have nothing to fear...never been arrested or anything...I am an upstanding citizen, who obeys the laws and pays my taxes....I own the mortgage on my own home....even though the events unfolded like this....the fact still remains that I paid my premium and the policy was in effect as of 12am that my bike is gone. all I want is fair market value of my dirt bike.
BokiBean on 08/26/2009:
Funny that they insure a dirt bike, then act shocked that it could be used for racing. What did they expect...slow turns around the park?
JR in Orlando on 08/26/2009:
Now I remember. A friend of mine spent like $800 for a Lo-Jack (?) tracking device on his motorcycle. Woke up and the motorcycle was gone. Called the police. Within a day the unit was activated, the police on the otherside of town saw it show up on their computer, followed the signal right to a trailer park, and found 4 stole motorcycles, including my friend's. He said it was better to spend money for that, then for insurance.
foxracer225 on 08/26/2009:
I agree on the next motorcycle will have it would be a Kodak moment to see the look on the thief's when he is arrested.
Anonymous on 08/26/2009:
They just jacked my rates up $50.00 a month...time to look for a real insurance company
MRM on 08/26/2009:
There is a cheaper alternative similar to Lo-Jack and they were ZoomBak and other? (sold in Pep Boys). I believe the fees were $20 a month. Something to think about.
MSCANTBEWRONG on 08/26/2009:
This is kind of tricky. You insure it one day and it's stolen the next? That would certainly be a cause of suspicion. Did you file a police report?
foxracer225 on 08/26/2009:
Of course I filed a police report. I also have in my hands 4 other police reports of incidents that occurring before, on and after my day of theft.
MSCANTBEWRONG on 08/26/2009:
Well, if you have the police report then I think Geico will eventually have to pay. Good luck to you!
foxracer225 on 08/26/2009:
thank you....I do hope it goes well...I will keep everyone informed...
MRM on 08/26/2009:
I hope that you will get your bike returned.
moneybags on 08/26/2009:
Geico - another Warren Buffet company!
PepperElf on 08/26/2009:
You filed police reports ... before the day of the theft?
Skye on 08/26/2009:
Very well written review. Geico is the worst of the worst. I hope you get your bike back.
foxracer225 on 08/26/2009:
pepperelf.....I have police reports in my hands of 4 OTHER incidents other than my bike theft. Some lady had her car broken in to just up the street from me. Another was a car being stolen from my subdivision. Another was from a jewelry theft from a condo garage. I am showing by having the reports that the criminal activity in this area has increased. The other events happened one day before, on and one day after the of my bike took place.
Skye on 08/26/2009:
foxracer, just curious, where do you live??
PepperElf on 08/26/2009:
who gave you those police reports?

I only ask because ... I would be very upset if I filed a police report only to have the police station hand it out to anyone who wanted a copy... especially when the report contains your full name, address, and SSN. (date of birth might be on it too, I don't remember)
Anonymous on 08/26/2009:
There was a day when Geico rocked. A little insurance company mainly catering to federal workers and military ya know the days before the caveman and gecko. Today I don't hear anything but complaints about geico.

Hang in there. It will work out for ya. Good review!
Anonymous on 08/26/2009:
Pepper, many police reports are public info and can be retrieved online. Identifying info is either redacted or not included on the online version.

Here is the link to see online police reports in my city:
PepperElf on 08/26/2009:
this is where I like my own insurance agency. they don't piddle over claims
Soaring Consumer on 08/26/2009:
You may want to file a complaint with your state's insurance commissioner.
dan gordon on 08/26/2009:
I believe Geico is the firm that if you own a radar detector they won't insure you. Pretty self righteous a'''''holes
chenbo on 08/27/2009:
Companies like that will get what they deserved ultimately.. I will not even consider Geico for anything I need . I love Liberty Mutual, an all American company with professionalism.
puggo63 on 08/27/2009:
I had Geico for over 12 years and all they did was raise my premiums year to year, I have a clean record, no claims filed and excellent credit so I shopped around and was shocked how much cheaper other auto insurance companies were with exactly the same coverage! Hey they have to pay all those stars to appear on their commercials somehow. Needless to say, I am dropping them and movinf to another insurance!
foxracer225 on 08/28/2009:
I want to thank everyone in there continued support of our family's situation. I would like to thank our family members for pointing out some of my grammatical errors. As I see myself as a decent writer, however, grammar is still not one of my strong suits.
Abbottsford on 08/29/2009:
Two choices, and both would work:

1) Make a formal complaint to your state's department of insurance, claiming "unfair claims settlement practices" and/or
2) Take them to your county's civil circuit court (because it's over $15,000, right?), BUT only after exhausting your efforts through your state's insurance commissioner. You'd be surprised how effective an investigation into "unfair claims settlement practices" can be, when making these jerks move in the right (your) direction. Stop playing with these people and get down to it!
taylorheston on 09/24/2009:
I've had GEICO auto insurance for a few years, with no problems--but also no claims, since I'm a safe driver who fortunately has been in no accidents. Unfortunately, I live in Los Angeles CA where my 2005 Acura TSX costs me $1800 a year. My question is this--an agent at ALLSTATE can give me the same rate, but they would also include their "Choice Auto Insurance" which claims to keep rates from going up due to an accident and to fully replace a totaled car with a brand new one. Now I"m using Trust Coverage Auto Insurance also has great rates, and are very nice too.
bobbyblanco on 07/17/2012:
I'm curious as to what happened here? what was the outcome? just a couple things I noticed. its already been pointed out that it seems shady that the bike was stolen a day after the policy started. it happens and I'm sure you were probably truthful about it, but you cannot blame them for investigating. you mention your bodily injury coverage. that would not cover YOUR injuries in an accident. that coverage is for anybody you may cause injury to if you were in an at fault accident. lastly, I'm afraid the advertising issue is irrelevant. they advertise within the racing community for brand loyalty only. think of how many nascar fans you see wearing jackets with ads all over them. the policies are clearly written with indications of racing as an exclusion. plenty of alcoholic beverage companies sponsor and advertise within the nascar world. using the same logic, you would be saying that those companies promote drinking and driving.
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Trying To Buy Back My Recovered Stolen Motorcycle
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DALLAS, TEXAS -- My V-Rod was stolen. Geico paid me at about same time bike was recovered and I want to buy it back. One time I was told I would be the first chance to buy it back, then was told could buy back at auction, now being told cannot buy it back because I cashed their check. Insurance representative was in Dallas, Tx and adjuster in Des Moines Office.
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Mario The Great on 12/29/2011:
Most insurers will do the same. You can not buy back your vehicle once you have cashed their check. It's kind of weird but the insurer will sell it at an auction or to a wholesaler outright (they don't even care if they lose money) and then you can buy it back from where they sell it to (for a much larger price than your insurance paid you for it). :) Oh, and don't even ask them where they sold it to because they generally don't even have a clue.
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Exercise in patience
Posted by on
Took 3 weeks to get proof of insurance sent to California. Paperwork was improperly filed. Repeatedly told the matter was handled when it had not been. I will never use this company again.
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User Replies:
MSCANTBEWRONG on 08/13/2009:
Can't you access your proof of insurance online or provide a copy of your policy?
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