Kia Motors Sedona - Page 2

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1.0 out of 5, based on 2 ratings and
15 reviews & complaints.

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Warranty
Posted by on
FOLSOM, CALIFORNIA -- Forget about their warranty. It is worthless. My Kia burnt up the entire wiring under the carpet. The dealer could not find any reason but repaired it for 2100 dollars. Even though they told my insurance company it was a mechanical defect they would not cover the wiring. They said it was electrical but their repairmen said something external caused the wire to burn. Bare wires were showing on the wire and the floor had about a 1 ft diameter spot where it got hot.

I will not have Kia touch my car because I know they will find a reason to deny warranty work. NEVER AGAIN WILL I BUY A CAR MADE BY KIA.
     
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Another Extremely Poor Quality Kia Vehicle
Posted by on
Here are the problems I had with my 2002 Kia Sedona EX:

Gas Gauge – After filling up with gas, the gauge immediately moved to half but took about five minutes to move from half to full. It also didn’t read accurately. While driving, it slowly dropped (as would be expected). The problem here was, it showed only 1/2 a tank of fuel when it's really 3/4 full.

Trip Computer / Overhead Console – The digital display for the various overhead console functions was wrong. For instance, it showed time as 3:69 p.m. and the temp readings were preceded by a small L.

Sliding Doors – On the left sliding doors, the plastic bushing busted off the center support brackets causing the door to bind.

Windshield Wipers – Completely failed when the connecting bushings fell apart.

Interior Door Handles –The handle actuates a cable attached to the latch, allowing the door to open when the handle is pulled. The cable seemed to have too much slack in it, making it difficult to open the door from the inside. The interior door handle on the left (in my case, driver's) side simply broke off because it is non-reinforced plastic

Oil Usage – In just under 3,000 miles, it leaked and/or burned about 3/4 of a quart. There's no evident leak, so I'm guessing that it's the latter.

Air Conditioner – Leaked refrigerant slowly and then ceased to function.

Engine – Jerked (or stalled) hard, threw on CHECK ENGINE light but continued to run.

Paint – The paint beneath the rear window peeled. Clearcoat paint on piece above license plate "alligatored" or "checked."

Airbag Light -- Airbag light was constantly lit.

Warning Lights – Warning lights for charging system and brake never light (bulbs test okay).

Charging System – This malfunctioned, requiring replacement of alternator.

Acceleration – Sometimes ran at idle speed even when trying to accelerate.

Glove Compartment Door – Failed to close entirely, allowing inside light to stay on.

Cruise Control – Periodically shut off automatically and could not be turned back on until the vehicle was stopped, shut off, and restarted.

Leather Cover – Peeled off of the shifter and had to be re-glued.

Sun Visors – Plastic broke causing mirror covers to fall out. They had to be replaced.

VIN: KNDUP131326095824
     
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Anonymous on 2006-12-21:
Am I mistaken or is Kia branded autos the low cost offerings from Hyundai? Most the people I know who owned Kia's had nothing very kind to say about them. Your laundry list of defects is enough to steer me clear of Kia's in the future. Thanks for taking the time to post a clear and well written review. Cheers!
Inky on 2006-12-21:
Stew, you are correct that Kia is owned by Hyundai. Thank you for your comments. One thing my list didn't reveal was the horrible customer service that many people have to deal with when they have problems and attempt to get them remedied under warranty.
Anonymous on 2006-12-21:
Some Hyundai's are not bad cars for what they are but I have never heard any thing good about KIA. Sorry about your experience with these people. Hope you have a Marry Christmas anyway!
Retired Quality Consultant on 2013-08-06:
Kia has a long history of customer complaints, defective recalls that they continue to cover up using big budget tv commercials using sports etc. Research shows dealers use passive resistance not honoring warranty claims from customers. Recently Kia had 1.9 million cars recalled because of a long list of defects that's ongoing. They must have bought quality awards from fake quality consultants like JD Power and Associates because Kia's quality isn't there!
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Product Quality - "Lack Of"
Posted by on
BATTLE CREEK, MICHIGAN -- In preparation for a trip to Florida, I took my 2002 Kia Sedona in for servicing & a quick check to make sure it was safe to drive on our trip. This was at the end of March, 2004. Since that time my car has been to the dealer no less than eight times, many for one than one day. Kia has replaced the steering rack, alternator, and today, my transmission is being replaced - yet AGAIN. This will be my third transmission - and much to my dismay - the replacement transmissions are rebuilds. I requested that this third one be a new one - but my request was refused. It's a good thing that Kia offers a 10-year warranty because the quality is so poor, the long warranty is needed. I would not recommend Kia products to anyone unless you enjoy being frustrated and spending more time back at the dealer, than on the road. I am seriously considering contacting an attorney regarding a suit under Michigan's lemon law. I NEED A DEPENDABLE AUTOMOBILE!!!
     
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Mad Eye Moody on 2004-06-01:
Buy American
becky_heil on 2004-06-01:
That's what happens when you buy crap.
bill on 2004-06-01:
Why did you buy a Kia if you needed a dependable automobile?
LegalCollector on 2004-06-01:
They're right. Kia sucks.
Anonymous on 2004-06-02:
Quality has a price tag
compwiz on 2004-06-06:
I am sure you paid well under $20,000 for this van. If they are doing all the repairs at no cost, you have nothing to complain about. You get what you pay for
ChowderHead on 2004-06-08:
Buy Honda or Mitsubishi if you're going for quality & price. They have proven over the years that they're reliable.
Anonymous on 2004-07-09:
Chowder: your 50% right there. I let you figure which 50% that is
commentator on 2004-07-30:
Chowderhead: Buy the H cause Plymouth won't let MITSU have any more money...Sad, we are bailing out a fairly good company, but if ya can't produce the qualtiy, go fry some eggs!
brad491 on 2004-11-12:
It appears as though you got a bad vehicle. This can happen with any automaker, even Toyota! Just for the record, I have owned My 2002 Kia Sedona for 2.5 years, and I can tell you that I have not had a single problem. So far, it is the best vehicle I have ever purchased. So, just because one person has a bad experience doesn't mean you have to trash the company!
gramma10 on 2007-02-11:
We have been VERY upset about the poor mileage our 2005 Sedona gets. The window sticker said 15-23, but we have only gotten 20 out of it twice in the year we have had it. It actually "averages" about 13-15!! In these times when mileage is SO "IMPORTANT", we don't understand why Kia would put a vehicle on the market with such poor mileage, especially a 6 cylinder. Our son-in-law has a V-8 pick-up that gets 18-20!!
We have talked to about 4-5 other people who have Sedona's, 2002-2004 models, and they seem to be getting an average of 21-26 mpg. So, not sure if it's just specifically OUR vechicle or the year. Anyone else have this issue?
kiad00d on 2007-03-10:
I work at a Kia dealer. And if you need a dependable car don't buy a Kia
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2007 Kia Sedona EX, upper headlight assembly bracket broken
Posted by on
Does anyone that owns a 2007 Kia Sedona EX or other Kia Sedona have a problem with the upper plastic headlight bracket held on by 2 nuts, being cracked and not secure causing headlight to be somewhat loose? I have found 2 owners on other forums with exact problem. Please respond.
     
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Joe. on 2012-07-27:
Mine are cracked on my 2008 lia sedona ex on both sides.
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So Far So Good
Posted by on
SPRINGFIELD, MASSACHUSETTS -- Our 2006 Sedona Van is used as a business vehicle, and has gone 50,000 miles in a year and a half with only one issue. The brake rotors warped and were replaced under warranty at 30,000 miles. Everything else has been great. We used van to tow two full sized motorcycles on a trailer, along with three teenagers and all their stuff for a two week vacation 1500 miles each way without any overheating problems.

I would recommend this vehicle, so far so good.
     
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Conchita. on 2009-08-19:
Too early top rate the quality of a car. You need to drive the thing 100k miles at least then see what condition the car is. Would you rather sell it then? What kind of resale value will the car heve?...
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