ONTARIO, CANADA -- Rust appeared on the hood of our 2004 Sedona EX about 2 years ago. It started as small pimples/spots below the grill both on the inside and the outside. We mentioned this to our dealer and were told that this was caused by stone chips and is not covered under warranty. Their opinion was that the rust is only on the surface and had not broken through or perforated the surface.
The rust got progressively worse and recently we finally got the dealership to bring in their Area Service Manager to inspect. On the morning of the inspection I met another customer who was also there to have his 2004 Sedona inspected...for rust on the hood in the exact same spot.
After inspection the dealership agreed to call us upon completion of their findings. A day later we received a call and were told that repairing the hood would not be advisable. I told them that I have heard of other Sedona owners insisting that the hood be replaced.
They agree that the hood needs to be replaced. The cost for repair is $1102.64 and their offer is that we each pay 1/3 !!! Dealership 1/3, KIA Canada 1/3, customer 1/3. I also only have a limited time to accept this offer??? I've owned cars for over 30 years and have had rust problems with some of them but have never heard of this. They insist that this is an isolated problem, even after I sent them pictures of 5 other 2004 Sedona vehicles with identical rust marks and a promise to send more in the coming weeks. After doing some limited research, I found rust problems on earlier models but we were assured that these problems had been resolved in newer models.
Any suggestions are welcome. Also please be aware that if you do have a Sedona around this age make sure you insist that they check the REAR COOLANT LINES. These are also starting to rust out and I already know of one person who recently replaced his engine when the line broke. KIA is aware of this and will repair under warranty but only if you INSIST that they check this. They will not check this as part of their regular inspection.
Here are the problems I had with my 2002 Kia Sedona EX: Gas Gauge - After filling up with gas, the gauge immediately moved to half but took about five minutes to move from half to full. It also didn't read accurately. While driving, it slowly dropped (as would be expected). The problem here was, it showed only 1/2 a tank of fuel when it's really 3/4 full.
Trip Computer/Overhead Console - The digital display for the various overhead console functions was wrong. For instance, it showed time as 3:69 p.m. and the temp readings were preceded by a small L. Sliding Doors - On the left sliding doors, the plastic bushing busted off the center support brackets causing the door to bind. Windshield Wipers - Completely failed when the connecting bushings fell apart.
Interior Door Handles - The handle actuates a cable attached to the latch, allowing the door to open when the handle is pulled. The cable seemed to have too much slack in it, making it difficult to open the door from the inside. The interior door handle on the left (in my case, driver's) side simply broke off because it is non-reinforced plastic.
Oil Usage - In just under 3,000 miles, it leaked and/or burned about 3/4 of a quart. There's no evident leak, so I'm guessing that it's the latter. Air Conditioner - Leaked refrigerant slowly and then ceased to function. Engine - Jerked (or stalled) hard - threw on CHECK ENGINE light but continued to run. Paint - The paint beneath the rear window peeled. Clearcoat paint on piece above license plate "alligatored" or "checked."
Airbag Light - Airbag light was constantly lit. Warning Lights - Warning lights for charging system and brake never light (bulbs test okay). Charging System - This malfunctioned, requiring replacement of alternator. Acceleration - Sometimes ran at idle speed even when trying to accelerate. Glove Compartment Door - Failed to close entirely, allowing inside light to stay on. Cruise Control - Periodically shut off automatically and could not be turned back on until the vehicle was stopped, shut off, and restarted. Leather Cover - Peeled off of the shifter and had to be re-glued. Sun Visors - Plastic broke causing mirror covers to fall out. They had to be replaced.
BATTLE CREEK, MICHIGAN -- In preparation for a trip to Florida, I took my 2002 Kia Sedona in for servicing & a quick check to make sure it was safe to drive on our trip. This was at the end of March 2004. Since that time my car has been to the dealer no less than eight times, many for more than one day. Kia has replaced the steering rack, alternator, and today, my transmission is being replaced - yet AGAIN. This will be my third transmission - and much to my dismay - the replacement transmissions are rebuilds. I requested that this third one be a new one - but my request was refused.
It's a good thing that Kia offers a 10-year warranty because the quality is so poor. The long warranty is needed. I would not recommend Kia products to anyone unless you enjoy being frustrated and spending more time back at the dealer, than on the road. I am seriously considering contacting an attorney regarding a suit under Michigan's lemon law. I NEED A DEPENDABLE AUTOMOBILE!!!
Does anyone that owns a 2007 Kia Sedona EX or other Kia Sedona have a problem with the upper plastic headlight bracket held on by 2 nuts, being cracked and not secure causing headlight to be somewhat loose? I have found 2 owners on other forums with exact problem. Please respond.
SPRINGFIELD, MASSACHUSETTS -- Our 2006 Sedona Van is used as a business vehicle, and has gone 50,000 miles in a year and a half with only one issue. The brake rotors warped and were replaced under warranty at 30,000 miles. Everything else has been great. We used van to tow two full sized motorcycles on a trailer, along with three teenagers and all their stuff for a two week vacation 1500 miles each way without any overheating problems. I would recommend this vehicle. So far so good.