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Kia Motors Sedona Consumer Reviews - Page 2

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Starter Issues
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CUMMING, GEORGIA -- For the fourth time since December 2008, my '06 Sedona had to be towed to the dealership. The first time, they said it was the battery that was dead, causing "dead starter" symptoms. Pro-rated or not, with a family of 7, the $100 I had to shell out for said battery hurt. Less than 3 weeks later, same issue. This time, the wiring assembly between the battery and the starter were bad and replaced.

Barely 2 months later, same problem. Power for everything, including power doors, lights, radio, etc., but when you crank the key...nothing. Not even a click. 36 hours later, the stupid thing started. Brought it in any way and left it. Dealer had it for a week and it started each and every time. Did I mention I had to beg and plead for 3 days to get a loaner car??? I had my van for 1 week... and I just had to have it towed AGAIN to the dealer.

After hours, of course, I am praying the damned thing does not start. But once again, no loaner car, and I am a stay at home mom of 4 kids and my nephew relies on me to get him to work. I have no other mode of transportation. Can you say...FRUSTRATED???

Bad Service Procedures
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Bad is not the word. Awful is more like it! I brought my Sedona to a dealer for service here in NY. It's been two weeks and they still have not repaired the issue and cannot give me solid answers. I have even started a case with KIA corporate and even when they call the dealer they cannot get any answers either. It took the service dept. a full week before they looked at the car. Kia corporation has denied me a loaner car as well.

Their service procedures are in need of major revision as they seem to have to depend on a factory representative to give any answers at all, another to approve loaners a customer service representative and still no positive outcome. This is the second time I have gone through something like this with them. Long story short, I would NEVER recommend KIA to anyone. BEWARE!!!!

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FOLSOM, CALIFORNIA -- Forget about their warranty. It is worthless. My Kia burnt up the entire wiring under the carpet. The dealer could not find any reason but repaired it for 2100 dollars. Even though they told my insurance company it was a mechanical defect they would not cover the wiring. They said it was electrical but their repairmen said something external caused the wire to burn. Bare wires were showing on the wire and the floor had about a 1 ft diameter spot where it got hot. I will not have Kia touch my car because I know they will find a reason to deny warranty work. NEVER AGAIN WILL I BUY A CAR MADE BY KIA.

2007 Kia Sedona EX, upper headlight assembly bracket broken
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Does anyone that owns a 2007 Kia Sedona EX or other Kia Sedona have a problem with the upper plastic headlight bracket held on by 2 nuts, being cracked and not secure causing headlight to be somewhat loose? I have found 2 owners on other forums with exact problem. Please respond.

So Far So Good
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SPRINGFIELD, MASSACHUSETTS -- Our 2006 Sedona Van is used as a business vehicle, and has gone 50,000 miles in a year and a half with only one issue. The brake rotors warped and were replaced under warranty at 30,000 miles. Everything else has been great. We used van to tow two full sized motorcycles on a trailer, along with three teenagers and all their stuff for a two week vacation 1500 miles each way without any overheating problems. I would recommend this vehicle. So far so good.

Product Quality - "Lack Of"
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BATTLE CREEK, MICHIGAN -- In preparation for a trip to Florida, I took my 2002 Kia Sedona in for servicing & a quick check to make sure it was safe to drive on our trip. This was at the end of March 2004. Since that time my car has been to the dealer no less than eight times, many for more than one day. Kia has replaced the steering rack, alternator, and today, my transmission is being replaced - yet AGAIN. This will be my third transmission - and much to my dismay - the replacement transmissions are rebuilds. I requested that this third one be a new one - but my request was refused.

It's a good thing that Kia offers a 10-year warranty because the quality is so poor. The long warranty is needed. I would not recommend Kia products to anyone unless you enjoy being frustrated and spending more time back at the dealer, than on the road. I am seriously considering contacting an attorney regarding a suit under Michigan's lemon law. I NEED A DEPENDABLE AUTOMOBILE!!!

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Kia Motors Sedona Rating:
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2.3 out of 5, based on 3 ratings and
16 reviews & complaints.
Contact Information:
Kia Motors
111 Peters Canyon Rd.
Irvine, CA 92606
800-333-4542 (ph)
949-468-4905 (fax)
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