Kia Motors Sportage

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Kia Sportage 2000 Poorly built and bad customer service!! Buyers beware!
Posted by on
RENO, NEVADA -- I have had the same problems with my Kia Sportage 2000. That everyone on here has had. Only I have had them all happen to my Kiddie Kia. The Kia's are not well made and I have made sure that everyone who has asked me, knows that I don't recommend them at all. My lights, wipers, horn, windows, heater and ac would all stop working for about three minutes and then start again. They had to keep my car in the shop for a week to test it out enough. My problem was fixed finally by replacing the entire starter. Then they had to wait for a month for the kia dealership to send out the part they needed. Cost me over $300, but the repair shop was nice enough to give me a loaner. A Giant cadilac for a 4'11" person. But at least I had transportation. Keep in mind this was not a kia dealership. This was an independent repair shop in WI. I actually had to fight the dealership to get me a loaner until they finished fixing my paint properly. It bubbled and peeled, and they tried just painting over the peals with cover up paint. I looked it over and was so angry! They had my car for a full day and it was like they put red nail polish on it to touch it up. What kind of fool do they think I am? A girl? Hey wait, I am a girl. Guess we are so stupid after all. In the end, I wound up with a loaner that they had to pay for, for more than two weeks. Then they had the nerve to complain to me that it was taking to long to get the part and they couldn't keep paying for the rental. Too bad. Not my problem. It took them almost four weeks in the end. Currently my horn does not work. My engine light is always on. It says it is Bank One running too rich and a spark plug is misfiring. I got the expensive tune up, which is $500 through the dealer because they have to take the entire engine apart, so they say, and you would think that would have fixed the problem. However, it didn't. Still has the light on and sometimes off, but it still reads the same problem when analized. And every time you start it the gas smell is overwhelming. The four wheel drive doesn't work, the hoses keep breaking from the metal piece that it is hooked to. It handles like crap in the snow, unless you have the four wheel drive, but even then you can still have some problems. Even in the rain my tail swerves back and forth. I finally put a 100lb of cement in the back of it, and that helped a lot. Some guy saw my car and said he knew what the problem was with my four wheel drive because his has the same problem. It is an ongoing one so stock up on the hoses, because it took two months for him to get his in. I knew abou the hoses because my brother told me to buy new ones. When I paid for them, it had been one month and still hadn't gotten them in. So I asked for my money back. Said I was going someplace else to buy the part. He said if I find the hoses, call him and let him know where. He had about ten other customers needing the same parts and all of them yelling at him because they were all on back order for over two months by that point. I still don't have the hoses. Another car repair place said I needed to get the modified vaccuum seal hub. My brother fixes cars for a living, and he says this car is a horrible car, in my words. His are swear words. I like my car, and have told her several times it is not her fault, it is the dopes that built her with shotty parts. And for those of you who feel duped, don't feel too bad, even the consumer reporters were duped. I investigated this car for a month and had all positive reports on this car with the Consumer Reports. However, now that time has passed, the reports are not so great. Oh, and all the kia dealers are rude because the manufacturer jerks them around and they have to deal with all the angry customers. I don't like it either, but the manufacturers are just not doing their job with replacing parts. Not to mention you can't buy a single part for Kia in the stores like Kragen, Pepboys, or any other car part place that is not a dealer. I couldn't even get the right light bulb for my dome light!

And finally, I hate it when people, including the dealers that sell you the cars, say, " you get what you pay for." That is a load of poop! I bought a Ford Festiva, new, for about five grand less, and I NEVER had a single problem in the six years I owned it. Just had to pay for normal, general maintenance, like oil changes and tune ups. I feel it would have kept going good and strong for many, many more years,if that creep hadn't run a stop sign with his company truck, on a suspended license. So if you need an inexpensive car, that is good on gas, I would stick with Ford or Dodge. At least the parts can be bought quicker if you need them.

Good luck out there with your Kia and stay safe.
Ps. My muffler has fallen off of the exauhst pipe too. In WI they blamed it on the salt. Since it did it again here in Nevada, they say it is because it is so dry. Whatever, don't buy a Kia, you are asking for headaches.
smalls
     
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smlwoman on 2006-06-02:
Oh, just an added note. I also had to replace ALL my belts on my car after only six months of driving it. However, the car still idols loudly. And the paint bubbling was only after three months of owning the car. You can't blame it on salt because I hadn't been through a winter in WI yet. And since I can't figure out how to edit my review, the remark was, "I guess we aren't so stupid after all." Kind of ruined the sarcasm when I missed a key stroke. sigh...
Anonymous on 2006-06-02:
Kia?? Seems like “Killed In Acceleration”. Sounds like a real nightmare. I would never buy one now……
Thank You
Anonymous on 2006-06-02:
Does the Air contiditoning work very well?
Brenda Leah on 2006-06-03:
Kias, not well made? Get outta town!
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StarEmpty StarEmpty StarEmpty StarEmpty Star
Kia A/C Condensors on 2013 Sportage
Posted by on
Rating: 1/51
ROCKWALL, TEXAS -- Purchased a brand new 2013 Sportage with 100 miles on it at 2200 miles I had no A/C 5 weeks later.... Took back to dealership and they called and said a rock had chipped my A/C condenser and it would cost me $850 and that it isn't covered under their warranty that they advertise. Which I believe don't nor won't cover anything. Help me find someone who has actually used their Kia Warranty? LOL Called Kia Corp. with a week long run around got no where. They really don't care for their consumers. I am fixing the A/C not with the dealership.

I am dedicating my spare time to letting consumers know that if you are shopping for a new car Kia isn't really the route you should take. Will not be a Kia consumer again.
     
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ok4now on 2013-08-13:
There is usually a metal splash plate under the motor to protect it from this problem. The A/C condenser sits higher up so it's highly unlikely that a rock chipped it. This sounds like a cheap excuse to get out of a warranty claim. Shame on Kia for treating a customer this way.

Having read this post I now will never purchase a vehicle from them.
Razzel on 2013-08-13:
Ever have a rock hit your hood or windshield? They can go through a grill opening and hit the a/c condenser that is in front of the radiator.
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My First Show Room Car.
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BELLIARE, OHIO -- I never owned a new car but I purchase the Kia because of the great warranty and offering of the to free loaner car and coffee and donuts with oil changes and the car was just my size. Not hard to drive or park for a woman. My Kia had a Baja package on it. Well at first the windows in the car broke and that was about a month after purchase. One at a time all 3 of the 4 doors. Then I started seeing the motor light coming on, which they said was from the gas cap not being turned a complete 3 twists. When I had a large hill to climb it smelled like a hair perm, which they said was the new motor. The Baja package rusted within a year and was not from the Kia dealership at all. The car lot had put it on the car. Now since they canceled my warranty the motor light and the hold button light stays on all the time. Other garage stations tell me I have to replace the computer in the car, I don't have the money for that. I have had to repair the gas line in the top of the motor. It eats Rotors. I don't drive that much.

Most of the miles put on the car was the long trips for servicing and oil changes. I stopped going for the long drives and get it done locally for a lot less. My warranty only lasted about 3.5 yrs and I am still paying the loan off. So much for a new car for me. I am afraid to drive the car that I was hoping to last me the rest of my life. It only has 40,000 miles on it yesterday. I drive about 5 miles daily in it.
     
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New engine
Posted by on
GEORGIA -- The 10 year 100 thousand mile warranty isn't worth the paper they print it on. my Sportage at 74 thousand miles needs a new engine. the rod is knocking. I thought they would warranty the work. they informed me that if I didn't have all of my service records that Kia wasn't going to warranty the work. I now have a JUST paid for car that I can't drive and I now have to put a new engine in it. I think that the car is designed to break down so that you either have to put a ton of money back into their hands with service or buying a new car.
     
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Helpful on 2010-07-12:
You make a good point by reminding people to keep good maintenance records. This isn't unusual for many automotive warranties.
Critical_level2 on 2010-07-13:
Service records are key to any kind of major mechanical warranty items, like engines, transmissions, etc. They ask for records to make sure you were properly taking care of the vehicle and to wed out those who do not properly maintain them.
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Kia's aren't made to last
Posted by on
OLATHE, KANSAS -- I was finally in a place to buy a new car. I had always bought used cars in the past. I chose a 2001 Kia Sportage with the 100,000 mile/10 year warranty. I loved my Kia, that is until it hit 100,000. I took better care of this car than I ever did any other. I did all the required service, oil changes etc. I wanted it to last me for years, I had no reason to think it wouldn't as well as I took care of it, but in the past 6 months since it hit 100,000 miles I have had to replace the engine, the drivers side door handle broke off in my hand. Now when I try to go to the bank and roll down the window the door pops open. The passenger (drivers side) door lock doesn't work, nor will the window roll down, the latch to spring the tire out to open the back door has broken, I can no longer use the back of the car from groceries and storage. I keep wondering what's next. The car is falling apart around me and I haven't even finished paying for it. The used cars I had in the past lasted me 10 years of more and had 250,000 miles on them, the most I ever had break on one of them was to replace a clutch in one. I will never buy a Kia again.
     
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Anonymous on 2006-10-15:
Yes and the life expectants have gone down also.
spiderman2 on 2006-10-15:
That stink. If you bought a car 5 years ago and haven't finished paying it off yet, you bought a car that you really couldn't afford. I wish I could remember what financial person said this, but they stated if you cannot pay a car off in 3 years or less, you cannot afford it.
Lori2start on 2006-10-15:
Yes, I had no money down so probably couldn't afford it and yes it lasted the 100,000. The last car I owned was a Mazda, I paid 3500.00 for it. When I traded it in it was 15 years old, had 250,000 and was still running good! I still won't by another Kia. My lesson was learned the hard way.
Inky on 2006-12-22:
Sorry to hear about your problems. 100K miles is way too little on a modern automobile. Unfortunately, extremely poor quality is par for the course with Kia.
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Warning! 2002 Kia Sportage Owners
Posted by on
NEW YORK -- If you own a 2002 Kia Sportage and don't want to go through the expensive 5 month electrical nightmare that I personally went through, then I would suggest that you take your 2002 Kia Sportage to your local Kia Dealer and have them check the electrical wiring that is routed through the rear bumper in a unsafe location.

My Personal Experience:

In January.06, the dashboard lights went out and the front and rear parking lights were not functioning.

Brought the car to a local Kia Dealer to evaluate and fix the electrical problem. They replaced some burnt out fuses and I picked up the car. Right after I left the dealer and arrived at home, the fuses were burnt out again and I was back to square one. This went on for months without the dealer(s) locating what the problem really was. Annoyed and frustrated, I brought the car back to the dealer where I bought it from and they finally was able to locate the problem after nine hours of labor tracing the electrical wires from the harness in the front to the rear. Dealer claimed that I was in an accident which I was not or something hit the left side of the rear bumper causing the support bracket to press into the insulation of the electrical wiring causing the metal frame of the car to make contact with the exposed wire and shorting out the fuses.

Dealer refused to process this repair as a warranty and charged me 3 hours of labor at $90.00 per hour. Total bill with taxes: $293.29.

Mechanic briefly mentioned that this problem would not happen again, because he rerouted the wires in a safer location in the rear bumper. If this was done when the car was assembled, I never would have had this problem.

If you don't want this to happen to you, take your car to a local Kia Dealer and have them check your electrical wiring in the rear bumper. It's just a matter of time before you might get hit in the bumper.

I was not hit in the rear bumper or in any kind of accident as the Kia Dealer claims, because he saw a small scratch that one would get from a shopping cart brushing against it which does happen at your local shopping centers.

Hope this helps everyone who owns a 2002 Kia Sportage and no I will never buy a Kia again. they are a piece of crappy car and the dealers refuse to honor their 100,000 crappy warranty.
     
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Anonymous on 2006-08-21:
I just reanted a KIA from a rental car dealer, that with this post is enough to tell me NEVER BUY A KIA(KILLED IN ACTION). Thank you
jim247 on 2010-03-11:
Thanks for responding. If it's not one problem with these
cars it's another. There seems to be no end to problems
with these cars and the dealer's couldn't care less. There
are better brand cars out there, just take your time and put
KIA at the bottom of that list. My experience with this car
has not been a happy one.
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Problem Car
Posted by on
ARIZONA -- I am extremely unhappy with my 2002 Kia Sportage. I purchased the car brand new and it has literally broke down on me 8 times in the last 3 1/2years. The first time at 11,000mi in the middle of a busy highway! I have not had any problem taking it to the dealer and having it serviced under warranty - until now. Apparently my service records were adequate enough to have it fixed the first 8 times with no problem, but now that it needs a new engine at 84,000 miles everyone is scratching their heads "wishing they could help". Obviously once I passed the 60k mark the burden of proof that I have not neglected my vehicle has become far greater...but even with my service records it appears to be a waiting game. The dealer has had my car for almost two weeks and they are still determining if I "qualify". And no one has offered me a rental either. It's a good thing I recently purchased another vehicle because I knew this car was too unreliable. To be fair, my best friend purchased the same car and has not had any major issues with it. It's an absolutely horrible ride at 90k - but at least it runs right? However, for a customer that does have a problem car it frustrates me that I have become the culprit - not the customer. Because of that I would never recommend a Kia. FYI - the timing belt has jumped three times, I needed a new sensor, the driver window wouldn't go up all the way, the check engine light continually comes on, grinding noise due to poor pin tension, replaced fan clutch and crank pulley, etc.
     
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stormyblueseas on 2006-11-03:
My radiator fan shattered and tore up much of the internal components of the engine. (Yeah, the fan that the dealer said was high tech, and the fan belts too). It tore a hole in the radiator and reservior, and select other parts that had to be reworked. Parts had to be reordered. IN other words: broken parts had to be rebuilt or replaced. It was in the shop for 56 days! Since then . . . the car has had suspension problems (that happened immediately after the car got released from the dealer service people after the 56 days). The car has been in and out of the shop a grand total of 80 days, and it still isn't fixed. Oh, and that wonderful check engine light I think should be promoted as some "entertainment" feature as it goes on and off as it pleases, and provides loads of fun for the dealer, who looks at you like you are crazy since the light that was on moments ago is now off. I would never recommend a Kia! I will never buy another one. If I wasn't still making payments on this one, I would get a new one. I would be afraid to sell it, only because it's a lemon and it wouldn't be fair to whoever would buy it.
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Sportage Electrical Short
Posted by on
VALLEY STREAM, NEW YORK -- I own a 2002 Kia Sportage and am now very unhappy that I even considered buying such a car which is now becoming a nightmare for me.

I have a short in the electrical system that the kia mechanics cannot locate. A fuse is being blown that is related to the dashboard lights and the switch for the headlights to turn off automatically when the engine is shut off instead the headlights stay on and discharges the battery.

Dealer #1: Replaced fuse(s) and did not resolve the problem.

Dealer #2: Replaced fuse(s) again and charged me a $28.00 fee for a car that is under warranty. Brought the car back on a Wednesday and it is now the weekend and guess what, they still don't know what the problem is.

Resolution: If the dealer can't find and fix the problem to my satisfaction, then the car should be classified as a lemon and want compensation to get a new car and let the dealer deal with the piece of crap that I bought brand new in 2002

For everyone's info on this board. Kia had a $10 Billion Dollar Debt before the creditors finally sold Kia to the highest bidder which was Hyundai who owns 51% which has been reduced to 36%.

KIA CARS SUCKS
     
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jim247 on 2006-03-04:
CORRECTION:

This is a Kia Sportage 2003, not a 2002.

KIA CARS STILL SUCK. DO NOT BUY KIA
jim247 on 2006-03-05:
Another final correction and sorry about that.

The original review that I posted was correct:

2002 Kia Sportage. DO NOT BUY A KIA, YOU WILL KICK YOURSELF IN THE ASS.

Anyone reading this review, please feel comfortable leaving feedback. Kia Company/Dealers
should not be in business selling these poor quality CARS with the insult of poor quality service of Kia Dealers refusing to honor their warranties.

ANYONE ONLINE KNOW THE E-MAIL ADDRESS OF KIA CORP

KIA CARS SUCKS
jim247 on 2006-03-06:
For your information, this 2002 Sportage only has
38,000 miles so I'm not over the limit JAYD and I'm not NUTS. Civil and realistic here. By taking it to an independent shop like you mentioned can void the warranty if that independent shop makes the problem worse.

Yes it was reliable transportation until I had this electrical problem. I've had other autos that were not KIA and never had problems with them.

Also JayD, check the other reviews by unhappy KIA
buyers that are being charged for warranty service. I'm very happy that you're happy with KIA and maybe you are a KIA dealer so you will say positive things about a poor quality Auto.

Also JayD, I own a 2000 Hyundai that I bought brand new and am very happy with that car.

Have been very patient with the dealer to correct this problem. They have had sufficient time to resolve the problem.

I WILL NEVER BUY ANOTHER CRAPPY KIA
Anonymous on 2006-03-07:
Jim: two points here, 1) Too late to claim lemon law here, lemon law applies for the first 18 months only. 2) Your warranty is for powertrain only (engine, trans, differential) not electrical and especially not interior electrical. It is obvious you have a problem, the question is where do you begin. Electrical shorts are a pain in the a--, so many contributing factors can be the cause. Try to provide the tech with as much information as possible such as weather conditions, speed of vehicle, city driving, highway driving, time of day, vehicle operation, accessory operation, anything and everything. What you are looking for is any similarities that may cause the problem and can be duplicated. Good Luck
smlwoman on 2006-06-02:
Had the same problem on my Kia Sportage 2000. The Kia's are not well made and I have made sure that everyone who has asked me, knows that I don't recommend them at all. My problem was fixed finally by replacing the ignition lock, or starter lock. You know, the thing that you put the key in? Anyway, that fixed it. My lights, wipers, horn, windows, heater and ac would all stop working for about three minutes and then start again. They had to keep my car in the shop for a week to test it out enough. Then they had to wait for a month for the kia dealership to send out the part they needed. Cost me over 300, but the repair shop was nice enought to give me a loaner. A Giant cadilac for a 4'11" person. But at least I had transportation. Currently my horn does not work. My engine light is always on. It says it is Bank One running too rich and a spark plug is misfiring. I got the expensive tune up, which is $500 through the dealer because they have to take the entire engine apart, so they say, and you would think that would have fixed the problem. However, it didn't. Still has the light on and sometimes off, but it still reads the same problem when analized. And every time you start it the gas smell is overwhelming. The four wheel drive doesn't work, the hoses keep breaking from the metal piece that it is hooked to. It handles like crap in the snow, unless you have the four wheel drive, but even then you can still have some problems. Even in the rain my tail swerves back and forth. I finally put a 100lb of cement in the back of it, and that helped a lot. Some guy saw my car and said he knew what the problem was with my four wheel drive because his has the same problem. It is an ongoing one so stock up on the hoses, because it took two months for him to get his in. another car repair place said I needed to get the modified vaccuum seal hub. My brother fixes cars for a living, and he says this car is a horrible car, in my words. His are swear words. I like my car, and have told her several times it is not her fault, it is the dopes that built her with shotty parts. And for those of you who feel duped, don't feel too bad, even the consumer reporters were duped. I investigated this car for a month and had all positive reports on this car with the Consumer Reports. However, now that time has passed, the reports are not so great. Oh, and all the kia dealers are rude because the manufacturer jerks them around and they have to deal with all the angry customers. I don't like it either, but the manufacturers are just not doing their job with replacing parts. Not to mention you can't buy a single part for Kia in the stores like Kragen, Pepboys, or any other car part place that is not a dealer. I couldn't even get the right light bulb for my dome light! Good luck out there with your Kia and stay safe.
Ps. My muffler has fallen off of the exauhst pipe too. In WI they say it is the salt. Since it did it again here in Nevada, they say it is because it is so dry. Whatever, don't buy a Kia, you are asking for headaches.
mallmall on 2006-06-22:
hi I have a 2005 kia sedona LX it just had a electrical system fire myself and my grandson was a mcDononld's drive thu.and it just caught on fire no worring at all we both getting medical help.so I think kia sucks and I'm afraid to drive and car at this time.
mallmall on 2006-06-22:
also my kia was tolal I would never buy another kia also my son has a 2005 to as is very worried about this to he has a family to
jim247 on 2006-07-15:
I am back four months later and now pissed off that the electrical problem has not been resolved to my satisfaction. All I get is a temporary fix from these technicians that have worked on my car.
They hang me up for days with no vehicle and then when I finally get it back it's fine for a few days and the dashboard lights go out again and now I have no taillights.

AGAIN, DO NOT BUY THESE CHEAP CARS THAT WILL ONLY GIVE YOU A MIGRAINE HEADACHE AND LOTS OF FRUSTRATION.

KIA, YOU NOW GIVE ME NO CHOICE, BUT TO GO TO THE MEDIA AND GIVE YOU SOME FREE ADVERTISING FROM A VERY FRUSTRATED AND UNHAPPY CUSTOMER.

KIA CARS SUCKS, DON'T BUY KIA

I CHALLENGE ANY LONG ISLAND DEALER TO MAKE THIS RIGHT WITH A NEW CAR. YOU HAVE A LEMON HERE, LETS MAKE LEMONADE TOGETHER WITH NONE OF YOUR SO CALLED SALES TRICKS. UNCONDITIONAL NEW CAR WITH A VERY REALISTIC TRADEIN ON THIS PIECE OF JUNK THAT YOU SOLD ME.
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