Kia Motors - Page 3

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1.6 out of 5, based on 16 ratings and
78 reviews & complaints.
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VERY UNHAPPY
Posted by on
Rating: 1/51
I bought a Kia Sportage 2008 last year and I can't count how many time I have taken it to the dealer for the Esc light coming on, I would say more than 15 times. I am VERY UNHAPPY the Kia would let this happen, The response I get from the dealership every time I take it in is "THIS ALWAYS HAPPENS WITH THIS TYPE OF CAR" WELL FIX THE DAM PROBLEM IF THIS IS A REACUURENT SITUATION. I would not recommend anyone to buy this type of vehicle. I bought it cause Kia's are affordable and I thought they were dependable, at least once a month, I have to take a day off of work to bring the car in for this problem cause the dealership will not do these types of repair on the weekends.
     
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tnchuck100 on 03/15/2012:
Where is this dealer? The "Esc" light? Do you mean the "Eng" light? What is the problem that is occurring? "THE DAM PROBLEM" doesn't tell us much.
Slimjim on 03/15/2012:
His engine light has come on 15 times in the last year, Chuck. That's his problem and it's with the Kia, not the dealer.
trmn8r on 03/15/2012:
ESC = Electronic Stability Control. Safety Institute predicts 1/3 of fatal accidents could be prevented by it. Incorporates yaw rate control (rotation right and left about the center of the car) into the ABS system.

First used widely in 1995 on cars, it's pretty common today.
CowboyFan on 03/15/2012:
Does it affect the handling of the car in daily life? If not, skip it. What is the point of having it fixed, under the remote possibility one might be in an accident of a particular kind.
madconsumer on 03/15/2012:
very helpful review!
Nohandle on 03/15/2012:
I have a friend who purchased his son a Ford vehicle to drive to college. A year or so later a light came on and stayed on. They were told the entire dash would have to be taken out to repair the problem at the owner's expense for labor. There was no danger whatsoever in driving the vehicle so my friend's solution was to put a piece of masking tape over the light. Pitiful, but I guess we do what we have to do.
Fordfan on 03/15/2012:
My engine light has been on for 4 years straight. Still running strong.
CowboyFan on 03/15/2012:
It's like the old check engine light, which was really just a way to check emission controls. I drove one with that light on for 100,000 miles with no problem - same old tape over it deal.
GenuineNerd on 03/15/2012:
Problem is, if you live in an area where there is emission testing, a car will automatically fail if the check engine light is on. In Ohio counties where there is E-Check, the testing facility plugs a device into the underdash plug (on 1996 and newer vehicles) to check emissions. Usually, when check engine lights go on on my cars, it's because of either a loose or worn gas cap or a misfiring spark plug (both inexpensive repairs.)
Anonymous on 03/15/2012:
In AZ, the laws for emissions are the same. If your check engine light is on, your car will fail. For some reason, really cold weather turns my check engine light on. A mechanic explained it to me once using technical terms. I still don't understand it
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Warranty
Posted by on
Rating: 1/51
I have a 2008 Kia Optima. Oil has been changed some from
those fast track places and some I have done myself. So anyway
had check engine light go on, took it in and the dealership
told me the oil pressure blew the filter paper apart and plugged
something up. I can't see oil pressure being more than 50psi
so they drained the oil flushed everything out and good to go right
wrong.

2 months later 2/23/12 I get a pop and a knocking sound
from the top end. I don't have all my records now. Kia won't cover
it til I have 2 years worth of papers what a joke what if my house burnt down and lost.

How do they know what's wrong just by listening to it, what if its something else. They say from lack of maintenance. Being our only car yes it would be up to date on maintenance. Now waiting for the district manager to call. Lets hope.
     
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old fart on 02/22/2012:
Sounds like lifters.
I have a 2001 KIA and there is a slight ticky tick when idling but apparently that's common with 4 cylinder engines.
I know it's boasting but I have ALL receipts from day one. If I sell or trade, that will come in handy!
bigal on 02/22/2012:
OLDFART. You probably need your valves adjusted. It is common with 4 cylinder engines because most 4 cylinder engines need their valves adjusted on a regular basis.
FoDaddy19 on 02/23/2012:
actually vavle tick isn't common to any specific engine configuration. Certain makes of engines perhaps, but there's nothing inherent of an I4 layout that would make them more prone to it.

I'm going to guess that something in the cylinder head was affected by oil starvation when the oil filter's innards clogged the oil passages.
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Comment On Their Current Kia Commercial
Posted on
SEATTLE, WASHINGTON -- I am just writing in on the companies currant Kia commercial. I believe their currant advertising tactics are not very profesional. The currant commercial on Kia Optimas, has the narrator referring to the car as, quote,"bad ass",unquote. Wow, how umprofessional that such a huge, I am sure, multi-million dollar company, has surcomed to our currant society. Getting back to basics is key for success. Not thinking it is even close to acceptable to use bad language as part of advertising slogens. It wouldn't make me go out and buy one, knowing that a company has given me their first impression as with no integrity. I think it is terrible, think even for the fact that commericail gets erred anytime for our young people to go on thinking that even businesses use bad words, so OK for them to use it in their own everyday converstions, or that it is OK to have it as part of our English language, which it is not. You should take this comment into consideration and perhaps rethink your advertising tactics, or perhaps retrain the person you allowed to make this add for the company, and retrain the person who approved it!

Food for thought. Back to basics is key for success people!
Thank you for allowing me to comment on this subject. Hope this gets to the correct person for redirection.

Thanks again.
     
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DebtorBasher on 01/16/2012:
I have not seen that commercial, but I agree with you and feel the same way. I also have issues with TV shows that is all about disrespting parents or their kids...I can tell you, I would never support shows with titles like, 'I Hate My Teenage Daughter' or 'Ugly Betty' or 'Everyone Hates Chris'...just to name a few.
GenuineNerd on 01/16/2012:
Anymore, the "bad" taboo has worn off on words like "ass"...the action movie "Kick-Ass" comes to mind. Words that were considered "bad" 20 years or so ago no longer have that taboo...even the "s" word seems to be used freely a lot without any objections.
MRM on 01/16/2012:
I loved that movie, Kick Ass!
FoDaddy19 on 01/17/2012:
The ad certainly worked. As you seem to vividly recall it. As for the content of the ad, I don't have a problem with it. Whenever I come across something on TV that I find offensive (which isn't much), I just simply change the channel. I do find the idea of a Kia Optima being referred to as "badass" to be pretty comical though.
Mama of 3 on 01/28/2012:
I found this when I was looking where to write to Kia about this. It would be one thing to air the commercial during prime time, but it's on all day. I heard it this morning while watching the Today show while my 3 year old and 1 year old were nearby eating breakfast at 7 am. Really?! Not a fan of Kia now.
Benjamin on 01/28/2012:
I agree with the other commenters, using that language in a commercial is terrible. this is coming from a 21 year old guy
DebtorBasher on 01/28/2012:
FoDaddy, 'vividly recalling' a commercial doesn't automatically result in a sale of the product. The ad only works if someone goes out and buys a care from them. A commercial that doesn't result in a sale is wasted money.
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Beautiful Rotten Lemon
Posted by on
This is a beautiful car however beauty is only skin deep. I bought this car with 66870 miles already on the car on 5/31/11.

3 miles later the check engine light came on and I took it back t6o the local car lot who cleared the code saying it is a faulty code. Four times since then including twice in 9/23/11 within 4 miles, the car accelerated out of control unresponsive to the brakes. I avoided accidents by shifting into neutral and flooring the brakes with both feet. I have contacted Kia who is playing phone tag. I plan on filing a lawsuit against Kia. I have also filed NHTSA and Center for Auto Safety Complaints.

I am stuck paying for a lemon for 4 1/2 more years. An expensive lawn ornament! Please do yourself a favor- N E V E R buy a Kia.
     
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trmn8r on 09/28/2011:
What was the "faulty code" that the dealer cleared?

I tried searching for unintended acceleration in the 2005 Kia Amanti, and didn't find specific complaints.

You say that you have a "lemon", but have you taken the car to a Kia dealer to have it examined?
macdave on 09/28/2011:
I would blame the dealer who sold the car more than KIA. After almost 67,000 miles and 6 years, who knows what happened to the car. If the check engine light keeps coming on, that's a sign of problems, not just a faulty code. I would press the dealer to fix the issues that you are having, although if you bought as is it will probably be a tough fight.
Debbie on 04/12/2012:
I have owned 2005 amanti for 5 years, it has scared me many times "surging" forward, now it has developed the problem above, Kia says "can't find nothing" AFTER replacing several sensors, don't blame the dealer, blame KIA! We are over $1000. trying to fix it, last mechanic called said fixed, we got there to pick up, he was back under hood, replaced fuel pump, husband is now picking up still broke car after another $400.00
Jack on 08/06/2012:
My wife's 04 amanti with 120K on has had multiple cases of unintended ecceleration. Luckily no one was hurt. YET! our local dealers tells her they've never heard of the problem. Based on sites like this one, either they live under a rock or are flat out lying! Where's Ralph Nader when we need him?
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Acceleration problem with the van
Posted by on
I have had the same problem now with my van. I originally had a 2002 Kia Van and then one day making a slow right turn and stoping in to the parking spot my van accelerated and hit a pole. My car got totaled. Everyone thought that since I was pregnant I hit the accelerator instead of the break. I really didn't believe them but no one could prove otherwise so we looked for a new car. I did love that van. So a year later I bought a used 2004 same color and all Kia Sedona Van. Today, I took a slow turn and tried to stop, it accelerated and I hit the cement in the parking lot so I was safe this time. Now I know, there is an acceleration problem! I will take this to the dealer immediately and I will not accept that its my problem. I will keep you posted on what they find. There is a serious issue with this in the van!
     
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trmn8r on 09/25/2011:
It is quite possible that your body movements during the identical maneuvor are such that your foot is unintentionally pressing the accelerator.

I have had unintentional acceleration in two completely different cars in my life, and both times it was my foot causing the problem.
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Customer No Service
Posted by on
8560 OLD TROY PIKE HUBER HEIGHTS, OHIO -- Had my 2005 Kia Optima in for service at the dealership Kia in Huber Heights Ohio. The problem was that it would just die out going down the road. They said it was the tact sensor and it was fixed. A few days down the road it did it again, I called them right away took it in. They couldn't find anything but the coils were bad. Once again it's fixed. After a few more days it happens again. I called them again they test it saying it's a crank shaft censor. So after already spending over $1000.oo on repairs that they haven't yet fixed he informs me he would take $75 off the almost $600 that he wants now to fix it. After taking some time to think about it I call him back to again let him know how it has been handled asking if he can after all the labor I have paid and still not fixed if he would cover the labor. Its not like I am at some shoty mechanic shop, this is their vehicle for heaven sake. He then said "the offer is on the table and if I don't like it take it somewhere else." Which is exactly what I am doing. I believe this is the worst customer service reprsentation of a company I have ever dealt with. Maybe I should have taken it to my neighborhood mechanic I would have had better service.
     
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trmn8r on 03/23/2011:
Dealers usually don't do work for free. That said, they can't find the cause of your intermittent problem. This kind of gremlin is probably best (most cheaply) addressed by an independent mechanic, though I can understand going to Kia thinking they are the experts. Good luck.
leet60 on 03/23/2011:
I empathize with the OP. I can clearly remember being able to take my car to the local MECHANIC (note this is not a "certified technician") and have him simply listen to the engine or drive the car a short distance and diagnose it.

Sadly, this is no longer the case. True, full-fledged mechanics are a rare breed. Now we must suffer with the "certified technician" who will simply check the computer codes and diagnose the problem as the first code that comes up. Thus, requiring additional visits, additional attempts at diagnosing the problem, often an exercise in futility.
trmn8r on 03/23/2011:
leet60 > right! I went in to a dealer, after having an inpendendent mechanic diagnose the problem (in 5 minutes), for repair under warranty. The guy agreed the diagnosis was probably correct, but said he had to go through three other debug steps first by manufacturer procedure. An hour later he determined it was what we thought in the first place.
azRider on 03/23/2011:
kia's suck, sell it. buy a better car. almost anyhing is better than a kia.
olie on 03/23/2011:
Think about it this way: They narrow down the problem to, say, 4 possibilities.

First, they try the cheapest fix. If that doesn't work, they try the next one. And then the next. And finally, they suggest you put a brick on the accelerator and let the thing drive over a cliff.

You'd be more upset if they'd tried Fix #3 first, and it didn't work, and it ended up being a $45 process( parts AND labor).

This is just what we do as parents. First, we throw Tylenol and cough medicine at the kid. Then we trudge in to the Urgent Care or Nurse Care. We don't just go straight to the ER. We try easier, cheaper options first.
Anonymous on 03/24/2011:
Your issue should be a complaint against the dealership, not Kia. The company who built your car is not responsible for the dealership not diagnosing the problem correctly.
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Air bag
Posted by on
I have a 2006.5 KIA optima, my passenger air bag is supposed to turn on when someone sits in the seat, the problem is they have to move around, raise up and sit a few times before the light goes out and the airbag is active, took it to KIA dealership where it was purchased brand new and was told it has a balance type switch under the seat to turn it on and off, that the passenger did not get in or sit in seat the right way to activate it, what a lot of bull, a brand new car that your passenger has to move around raise up and down a few times to activate life saving equipment is pure bull, I have owned 3 KIA but I promise KIA one thing I WILL NEVER OWN ANOTHER, if you can't so much as be concerned about the people who purchase your automobiles you should be put out of of business, I have read numerous complaints about every model made with problems with air bags. we as Americans should have already had enough of this and demand our government stop such practices and make these auto makers fix such problems and not blame it on how someone sits, in a collision are they going to be sitting flat and level? I think not, one consumer who has had enough
     
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dan gordon on 03/20/2011:
I believe you may want to contact the govt re this. It would seem that safety equpt is mandated to be working.

NHSTC
Ytropious on 03/21/2011:
A lot of the time it has to do with the weight of the passenger. If they are too light or too heavy they are considered not in the safe range and the airbag won't turn on.
SEAN on 06/22/2011:
and believe it or not...the shape of the persons butt matters too. A larger rear end will hit the bolsters on the seat, and the systems sensor mat may not be able to detect a person sitting there. I actually witnessed this happen.
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Warranty loop hole - read your warranty before buying the car!
Posted by on
My family owns plenty of Kia vehicles. I have 5 family members who all own Kia, so when I went to buy a car... I chose Kia. I love my car, its nice, but the warranty is horrible! My car is broken (under warranty) it broke a few months earlier, and a Kia dealer in Indiana "fixed" my car. Well yesterday the piece they "fixed" fell off of my car while I was driving. And I have to say their road side assistance is pretty good. But now I am car-less for a week, until they get the replacement part in. Because their warranty does not cover car rental... even if it is a part that is covered under warranty. So read your warranty carefully. Because there are better deals out there.
     
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Kia: Worst First Car Experience
Posted by on
ORLANDO, FLORIDA -- After much excitement of leasing my first vehicle as a college graduation present to myself, I quickly had buyers remorse.
Two days after signing my lease for a '06 Kia Sportage, I received a faxed copy of the paperwork, which was incorrect and didn't match the hardcopies I had walked away with. Kia Finance had inputted the wrong monthly mayment amount. It may not seem like a lot but @ $3.17+ more a month ($135.00+ over the total lease time frame) adds up. *Thank goodness my dad caught their error.
Moral: CHECK EVERYTHING and then DOUBLE CHECK AGAIN!
Things were OK for the first few months with the new car, but I learned that the paint on my car scratches off very easily. Something as small as a twig could chip the paint. Cost me $100.00 to fix. Also, beware of the stock tires on Kia compact SUVs. The tred wears very quickly. I am about 7,000miles under the agreed 3 year mileage amount and my tires are barely keeping 1/8 inch tread, and I'm not a car mechanic, but that doesn't sit right with me. I'm sure Kia will make me pay for that too at turn in time..joy.

But here's the kicker. I'm 6 weeks away from freedom (my lease expires soon!) and looking at other vehicles. After 3 years of leasing, my credit report shows no record of me leasing from Kia. I call Kia Financing to question about this, and the customer service people are rude and unhelpful. Took 3 separate transfers to speak with someone who knew what they were talking about. (I was an account major, and it's really not this hard people!)Turns out, City Kia (Orlando Dealership) faxed a typed copy of my paperwork (not the originals) to Kia Financing with the incorrect SS#. So, joy to the world, now my credit report is screwed up. Again, it took 3 separate days of phone calls, trips to the Social Security office, the dealership, and my personal bank, multiple faxes and a half dozen rude customer service reps before Kia recognized THEIR error. Correction of this issue is still pending, and my patience is just about up.

Final Thoughts: Buyers/Leasers beware. Perhaps I have just managed to have the worst luck ever with this company, but I will never recommend anyone to buy a Kia. Their cars don't hold up well and their customer service is terrible. I personally had to lease because of my financial status at the time, but I would strongly advise against buying for sure.

My 2cents...thanks for listening. Good Luck!

-Never again Kia, never again...-
     
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Airbag Failure To Deploy And Seatbelt Failure To Lock
Posted by on
A few days ago my child was involved in a frontal collision while driving her 2005 Kia Rio, while she was braking her seatbelt locked but then released on impact; in addition to this, the front driver side airbag also did not deploy on impact. As a result of these malfunctions, my child was injured when the face hit the steering wheel. Considering the severity of the crash my child is lucky to have survived. If the seat belt had worked properly and the airbag deployed as it was supposed to do, my child could have been spared the injuries and the pain. I am afraid that if the same thing happens to someone else while driving a Rio, they might not be as lucky.

Kia needs to correct the seat belt defects and most importantly the airbag defects before they kill somebody.
     
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Anonymous on 12/11/2008:
You should also file a complaint with the National Highway Traffic Safety Administration. They can then add it to their database of safety issues. If enough of the same issue is reported or if they deem it severe enough, they will be able to initiate some formal action against KIA.

http://www-odi.nhtsa.dot.gov/ivoq/
DumdHead on 12/11/2008:
Having worked for the campuss police for 4 years: 1. was your daughter wearing the seat bealt. 2. How fast was she driving, air bag do not deploy for every accident and they themselve cause more injuries when they deploy at a slow speed accident. The most common occurrence is a broken nose and or wrists depending on how the wheel is being held. It is not always the car to blame. Take it to a mech. to have it chechked out before you hire the lawyer.
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