SAINT PETERSBURG, FLORIDA -- Bought the beautiful set for $1700.00 and all they offered was a 1 year warranty!!! Now I know why! They should be ashamed of themselves! I am single and live alone do light loads maybe two r three times a week. I will never own another Maytag product again! Had washer repaired multiple times within that first year and now three years later the bearings have gone out on the washer requiring a repair more expensive that the washer cost new! Why would they sell something so crappy? NEVER AGAIN!
Any washer or dryer you charge over $800 for you should have more confidence in than to only warranty for a year!
WINTER HAVEN, FLORIDA -- When I tried to get some water from my 2007 Maytag French door refrigerator the alarms went off and the lights started flashing. I called the Maytag call service center to report that nothing but the alarms and lights were working. It was a Thus. I was told that it was too close to the weekend for them to come out and that they would be there on Mon. and I should just get some dry ice. I told them to bring a motherboard as that was obviously blown. The repair man came and agreed that it needed a motherboard which he did not have and my request did not show it on his referral. They will be back in another 8 days-maybe. I'm out $102 for the dry ice and am going to loose the food anyhow. The call center thought I was too stupid to know what I was talking about and the call center will only get worse since over the weekend they out sourced the center to India! I liked the refrigerator but will never by another Maytag appliance because of their lousy service!
VA BCH, VIRGINIA -- I am an independent home appliance service provider and have been for over 30 years when I began in this business there was nothing better than Maytag washers and Dryers but when Maytag stopped building the original product they built their reputation on in the earl 1990's , they began their financial decline until ultimately Whirlpool Corp. bought the NAME. And the NAME is all that's left !!!!!!! Let me tell you Whirlpool products are worse today than they ever were as far as quality is concerned . And believe me Quality is no longer the guideline The engineers may as we'll be Etch a Sketch artist if you shake it it will fall apart Greed is a terrible thing and before you know it another Big American Co. Will be owned by a foreign country At this point Whirlpool / Maytag is Just as bad as LG and Samsung appliances and it's damn shame.
KAILUA-KONA, HAWAII -- I baked an apple pie. To keep the oven clean, I put down foil. The smallest piece of apple caused flames and my home to fill with smoke. Then they get you!!! You can't use the oven again until you clean it at 350 degrees for 3 hours. That's frightening, ,because to clean, it HAS to preheat to 350 degrees again, and I'm afraid that it will start to burn again..........and burn my home down. Sincerely, Juliette M. Guard
CLEARWATER, FLORIDA -- Purchased Maytag bravos 5 years ago. Washer does a very poor job of cleaning and ties clothes in knots, and have problems with bleach leaching into the next load.
Though the dryer works OK, sometimes even with the sensors, it doesn't dry jeans well if mixed with other clothes and the unit has rust on the outside already. My last washer and dryer never had rust and I had them 18 years.
SAN JOSE, CALIFORNIA -- I purchased a Maytag washer in Oct 2013 and almost straight away it had issues with the "door locked" light flashing on the front of the washer even when the door was open. I contacted the company and they told me to unplug it and start over......and admitted themselves this was only a temporary fix. I asked them to replace the washer as it was brand new but they refused. The washer also leaves powder in the dispenser and over the clothes - a fault that has been reported buy other customers. They suggested this was my fault by leaving the powder box under the sink.....which I don't. Their customer service was appalling and their inability to resolve a problem on a brand new machine has left me feeling angry and ripped off. This washer cost over $750. I will never by Maytag again.
My 7 year old Maytag fridge broke down for the second time due to computer board failure. There are no replacement parts to be found until possibly February. This means I shall be without a fridge for more than 4 months. When I contacted Whirlpool customer service, I was basically told too bad. The alternative to waiting for a part would be to purchase a new fridge and Whirlpool would give me $75.00 towards a new one. That means an outlay of $2225.00 or more on my part. Because that it was out of warranty, they wanted no part of my problem. Once a company gets your money for an appliance, they don't care what happens after that. I have written twice to the CEO of Whirlpool and gotten no response. Customer service and good will mean nothing to corporations anymore.