Bought an upscale refrigerator model # MFI2568AES with all the bells & whistles. when the temperature dropped the alarm never let me know until it was to late. Repair man said the best thing to do was buy a new refrigerator because of the possibility of not being able to fix the leak. Need a new refrigerator, GUESS WHO IS NOT GETTING ANOTHER MAYTAG.
LOS ANGELES, CALIFORNIA -- 1 yr old Maytag fridge compressor failed Sears said they would honor the Warranty and could send repair man in 3-5 biz days to look at it, he could then order the compressor, then the part should arrive at my house in another 3-5 biz days. Once received I need to let em know when it arrived so I could wait another 3-5 biz days for the installation. That is their warranty policy for refrig repair and there was nothing I could do to speed it up so my families food would not spoil. Rotten food was not an option with a family of 5 so I called a local repair man who knew of crappy compressors in this model and fixed it the next morning. So much for fridge warranties. The whole time I have had this fridge there's been a freezing problem. At least once a month the fridge freezes up! . None of this should happen with a quality appliance. Shame on you Maytag. I will never buy anything with the Maytag name on it again. Total piece of junk......!!!!!!!!!!!!!!!
STARTFORD, CONNECTICUT -- Cracking inside and all around the door. I called a repair person he told me it would cost me over a 1,000 dollars to fix. It's only two an a half years old. Maytag said they can't do anything because I didn't buy the insurance, but it should have lasted longer than two and a half years and I told my son and sister to buy one. I'm going to tell them to take it back so they don't have this problem.
MICHIGAN -- We moved into our first house just over two years ago and decided we needed to get a new refrigerator and did a ton of research online reading reviews etc. We found a few not so great complaints regarding Maytag, however, we took our chances (*Note - we live in a house built in the 40's, so the fridge space is small and we needed a fridge size that is smaller than normal, we didn’t have many options).
Well...a little less than 12 months later (yes, luckily right before the warranty expired) our ice dispenser stopped working properly; the mini-ice door would not closer properly, resulting in a lot frost in where the ice door was located (there was so much we couldn’t open the freezer door, it would get stuck). So we called out the repair guy and it he said he had never seen this issue before and basically had to replace the whole flap and parts. Sweet, it was fixed and cost was covered!
Well, then about 5 months later, it happened again!!!!!!!!! Ahh...got fixed yet again...well another 6 months later and after the warranty expired (lucky us) the fridge completely STOP cooling (and just happened to be Halloween, not a great day for a house issue) So we had to remove all our perishable food and place it in a cooler (which works 100xs better than Maytag products), and move all frozen food to a family members house 15mins away (luckily!). We were also super lucky we found a repair company that could come out at 5pm the next day, which happened to be a Friday!
Awesome company (Conner's Repair in Metro-Detroit). He concluded the defrost board was broken, meaning it was freezing and creating frost and then not defrosting; clogs the vents and not allowing and circulation to occur. He was SHOCKED, when he found out we only had this fridge for 2 years and said this is something that normally happens in 20yr old fridges.
I than decided to call Maytag and nicely request a refund for the issue, and was told no due to the warranty expiring and we also didn’t use a Maytag repair company; I didn’t want to wait a week as I thought this was something that needed immediate attention. I also am not sure why it matters who you get to fixed your fridge. I have an invoice for proof of the issue and the repair man even said he'd call to verify the issue. I don’t understand why I have to pay for something that was not properly produced, and not to mention the time out of my schedule to deal with Maytag's issues. I now know not to buy any Maytag products due to the lack quality. I guess I learned the hard way.
PEORIA, ILLINOIS -- We purchased a new Double Wall Oven and a new Maytag refrigerator, double door with freezer at bottom approx. two years ago. We installed the new oven and it would not operate. A service call (remove oven from cabinet again) revealed that a elctrical wire behind the back cover had not been connected to the terminal. The refrigerator operated for approx. 2 years and we discovered that the unit was not cooling. Lost quite a bit of food and condiments, and a service call($138.00) revealed a faulty electrical relay. The warranty period today is only one year on appliances verses the old days of 5 years on a compressor. The quality of today's modern annd technical highly educated personnel does not even come close to the reliabilty and security of the older appliances. It was not at all unusual to have the old appliances still functioning well after many many years of service. It would appear that based on today's warranties and service problems that we experience, the corporations are designing appliances for a much shorter life expectancy/failure. POOR QUALITY AT THE EXPENSE OF CONSUMERS!(we also purchased a new washing machine that required a new motor with approx. 2 years of service and only 2 people in household??
I bought a Maytag side by side Model (MZD2766GEW) in 2002. This refrigerator has had the ice maker repaired 4 times and replaced completely replaced once. Of course all the problems started right around 2 weeks post warranty. It was recalled for fire hazard, with the compressor. Now the little round piece that open to all dispensing of ice broke. This very small round piece of plastic around at the most $1.50 piece only is available in a kit that cost 72.00. Beware of all products that Whirlpool produces. Look up Whirlpool and be amazed at all the different product they produce, under all the other brand names I am deeply concerned. Beware of all Maytag PRODUCTS. I have a stove, washer & dryer and dishwasher all bought at the same time. They all have had numerous problems.
PHOENIX, ARIZONA -- Purchased this fridge October of 2011 and had three service calls for the same problem. The ice reservoir in the door freezes and no more ice. Can't even remove the ice reservoir because it is frozen to the door. It freezes up just hours after the service call. We were told by the repair man that this model thaws the ice reservoir whenever you get anything out of the freezer and the flap on the outer side sticks open so humidity gets in and contributes to the freezing of the dispenser. Maytag is aware of the problem and apparently has been working on a solution for a year and a half but so far they are not able to fix them. They still keep selling this model knowing it has a problem. Now I want it replaced and they are giving me the runaround. If you want to keep your sanity, DON'T BY MAYTAG!
IPSWICH, MASSACHUSETTS -- Bought a Maytag fridge 1 year and 4 months ago Compressor failed today
I realize these appliances don't live forever but.......DOA four months out of Warranty?
Poor quality and after reading further this is a common problem.
Will never buy Maytag brand again
WHEATON, ILLINOIS -- Purchased a side by side refrigerator; from the first moment we tried using it with food in the drawers, we knew the drawers would not last. Six months later and the cheap plastic drawers have cracked and broken. The drawers needed to be open and closed with two hands and jimmied a little bit to keep them on the track. They would not glide easily and unless both hands were used, they would not open or close properly. Save yourself some frustration and buy anything but Maytag.