Maytag Corporation Refrigerators Consumer Reviews - Page 5

PIQUA, OHIO -- On November 23, 2011 I went on Home Depot online site and purchased MFI2569yeb French Door refrigerator Special buy at $998. Delivery was set for Dec 3. I sold my old refrigerator and had to have it gone for room for new delivery. The delivery was made on time but when he unwrapped the refrigerator the door was damaged so he took it back with him. It was Monday when I received the call from Maytag that model was no longer available and they would upgrade to MFI 2665 XEB and would deliver on 12/7.

Once again the delivery is on time but when they unwrapped it on the truck the compressor and fan was smashed in. Once again they take it back. Talked to Maytag this morning and they will not be able to deliver another until Dec 15. I now have lost a lot of food from the freezer and refrigerator that was kept in coolers. Home depot is giving me a $50 dollar gift card and Maytag will give me $47 for my troubles. This is such a joke!! I chose Maytag because they claim to be American Made. Guess I should have chosen LG or Samsung.

I purchased Maytag bottom-freezer-drawer fridge #MBL2256KES5 a little over a year ago online from HomeDepot.com. Top part stopped cooling 26 days past warranty date. 26 DAYS! Really? This is the best they can do? Yes, it is. Oh, they did offer to schedule a repair - with what must be a very-very-very-busy Maytag repairman, not the "lonely" one you may have seen on their ads.

Now that I'm reading various websites, I see our scenario is actually better than average, with most having all sorts of problems with Maytag during the one-year warranty period. (Didn't buy the extended warranty since consumers' advocate groups consistently recommend against it.) Shame on me for not paying attention to these published horror stories BEFORE I bought. I will never, ever consider buying a Maytag appliance again and will discourage everyone I know from doing so.

My mom purchased the Refrigerator at the Home Depot in June of 2009. Well I didn't like the thing and my sister was the one who picked it out. The lady when we went to buy the appliance, she asked my mom "you want an extra two years of warranty". I said yes and my sister said no but this would come back to haunt us. To make a long story short, July 21, 2010 the Refrigerator all of a sudden stopped working. After a lengthy call to Maytag Customer service they said the serial number we gave them was from a Whirlpool, by the way the owner of said Company. They just gave us the runaround and said the nearest Maytag repairman wouldn't be available until July 26, 2010.

We couldn't wait that long and we called the local repairman ourselves and he came out the next day. Turns out the cooling fan in the back of the Freezer went out and cost us a whooping $156.80. I should have listened to my grandmother. Got my mother to buy a Kenmore. She has had the same one for 25 years and it is still going strong.

RAPID CITY, SOUTH DAKOTA -- Purchased the above item in May of 2007. Also purchased an extended warranty from GE Consumer & Industrial through May of 2012. The ice maker had to be replaced within 30 days of purchase. It has broken and been repaired two additional times since then. Once again it is broken and the warranty company has told us repair will come between 8-5 on two separate dates. On 7/3/10 - repairman a no show.

When we called at 1 P.M. to try to narrow down the time we were told the order was rejected because the repair company was closed on Saturdays, no one notified us. We rescheduled for today, 7/6/10. Again a no show. Their consumer complaint department couldn't care less. Keep saying someone will call us back but no one does. Never purchase a Maytag Product. Never purchase an appliance warranty through GE Consumer & Industrial. Any other company must be better.

We have had this refrigerator since March 2007 with no complaints. Yesterday, we smelled - what turned out to be - electrical wires burning. We pulled out the fridge, took off the back panel where the compressor is, and noticed (when the compressor turned on) sparks and a small flame at the junction where the relay enters the compressor.

I contacted Maytag today and was transferred to their Safety Department where the gal took all the information and stated that Maytag would cover the cost of the repair this one time even though the warranty has long expired. Maytag has a recall on other refrigerators with this same problem. I urge consumers to call the manufacturer if they experience a problem with their appliances.

I recently had to call Maytag for service on my Performa model refrigerator. I had purchased an Extended Service Plan for this unit (against the advice of friends and Consumer Reports advertisement) and wanted to set up an appointment for a service call. The service company contracted to provide service cancelled my appointment, TWICE, after sitting home for 4 hours both times, and taking off time from work both times. After the second cancellation, they wanted me to make an appointment for a third time, not for the next day but for 2 days later, and again sit home and wait from 1:00 pm to 5:00 pm.

After venting my frustration with the service company to try to get someone to come out the next day, to no avail, I called Maytag to complain and I was told that there was nothing they could do but set up another appointment. DO NOT BUY an EXTENDED SERVICE PLAN from MAYTAG.

WASHINGTON -- It was mother's day last year, fortunately my mom came to our house. We almost always went to hers. We had a great time and she and a friend left about 8PM. My wife and I went to bed when we smelled something. It was warm so we had our fan on and thought it was the fan. It wasn't. We went downstairs and there was smoke all over the first floor. We could barely see what was it. We looked around and finally, at last, it was our Maytag fridge. It was flaming. Our house was seriously damaged by smoke and flames as we were able to get the fire out in fifteen minutes when the fire truck arrived.

We had to replace our kitchen floor, our carpet and of course the fridge. A repair man later confirmed to Maytag that it was the electrical problem. The same one that had prompted the recall that we never received. We lost a refrigerator and a few thousand dollars in deductible. In other words if you own a Maytag fridge, do not have a deductible!

This 2006 refrigerator has been a piece of crap since day one. Now it has lost cooling and I lost everything in the fridge and the freezer. Refrigerator was locked, got it unlocked and now it still won't cool, freezer temp 85 and fridge temp at 74. Compressor is humming, all copper cooling lines at room temp, my diagnoses, bad compressor. These compressors are made in Brazil!!! I will cut this inferior compressor out of there and find me a good ole fashion "MADE IN AMERICA" Compressor, I'll make it work, NUFF SAID. No more Maytag for me, and I've got 7 children that listens to their Mechanic Dad.

SACRAMENTO, CALIFORNIA -- We've owned our refrigerator since 2002. Have not had any problems with it until we get a recall notice from the Maytag Corporation instructing us to contact them immediately to have a recalled relay switch replaced. Maytag sent an A&E repairman the next day to replace part. The next morning our refrigerator was not working. Called Maytag again to report the problem. They sent another repairman out a day later (food spoiled). Much to my surprise the Maytag Corporation said the problem had nothing to do with the Relay Switch replacement and charged us $286.00 to fix.

I find it hard to believe that there is no correlation between the newly broken refrigeration system and the work the repairman performed the day before. I'm looking for others who may have had a similar experience. If you have, please contact me at **. Thank you.

FRUITA, COLORADO -- I purchased a new fridge/freezer from a dealer that had been in business for over 30 years. After 4 years the compressor conked out and we lost all the food in the freezer. I called the dealer and found out they were out of business. Another repair outfit came and said the compressor was bad and that it would take a week to get a new one.

What am I supposed to do for that week, eat out of a can? I bought a new unit rather than a used one just so this would not happen. I can understand that machinery can break down, and it is under warranty, but taking a week or more to get it fixed is intolerable. I'll steer clear of Maytag from here on.