Maytag Corporation Ovens - Page 2

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1.0 out of 5, based on 1 ratings and
13 reviews & complaints.
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Maytag Corporation
403 W 4th St N
Newton, IA 50208-3026
1-800-688-9900 (ph)
515-787-8376 (fax)
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Performance and Customer Service
Posted by on
CANTON, GEORGIA -- I purchased 4 new Maytag Appliances in 2006. All have worked perfect as expected except the range. Also I have been using a Maytag range for over 10 years until I replaced it when I remodeled my kitchen recently. It has worked perfect with no trouble experienced. It takes the lower over a long time to heat up and also the large eye on the service has to be turned on high to start it heating then when it gets hot it has to be turned down to the desired temperature. The Maytag technician said that that is normal operation for this product and also stated that Maytag new products did not perform to the standards of older units. Maytag Customer Service only says they are sorry that I am having a problem and make no effort or commitment to correct the problem. I have primarily used Maytag products for over 40 years and have been happy with the products and service. Their Quality of Service and Quality of their products have gone down and I will look for another brand before buying another product. Also I would recommend that anyone shopping for a new appliance shop for a brand other than Maytag. Maytag Customer Service is non-existent.
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User Replies:
Anonymous on 07/28/2006:
Sory, but this just doesn't sound like much of a problem.
Anonymous on 07/28/2006:
Sounds about right to me.
Slimjim on 07/28/2006:
I see what Ken's saying. Outside of a strange pre-heat sequence, you've been happy with all their units you bought. I'm thinking the service tech is from a center doing authorized Maytag work, but clearly does other brands too. His opinion gives that away. Just pointing that out so you don't get too locked in that he was directly or loyal specifically to Maytag.
murf on 08/02/2006:
If I were you I would go back and read the past comments on all of your maytag products. Maytag has a beautiful looking line of appliances. But, I think they cut corners with wiring, ran over budget in production, or even sped up production and just plain left out some important stuff. Your guess is as good as mine. I also suggest not to "push" any of their products to the limit. Once in a while I will have both ovens on and I never use the self-cleaning feature (I'd rather have a dirty oven that WORKS.) I havn't since they told me to reset our home's circuit breaker after the stove showed an error code. I also don't use the extra fast spin feature on the washer. I havn't since they told me they have seen the metal drum just shear off in some machines. I will treat my maytags like a plastic toy I might get at the dollar store, if I want them to last. Pretty sad.
SHELLBY on 08/13/2006:
you say you bought these products this year and you have had no trouble with other products besides stove. First off you shouldn't be having trouble with any of them with only months of use. Give it time they will all crash and burn in no time. I have had problems with my Maytag washer and dryer, the Maytag dishwasher and the refrigerator and stove, all barely 4 years old.Unfortunalty Maytag does not care they make sure to send the exteneded warranty plans in the mail though on a regular basis. If they think I am giving them one more dime they are sadly mistaken. NEVER again, live and learn I guess.
Anonymous on 08/19/2006:
Slim, just where in the heck did you google that up?
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Oven and Microwave Handles Fall Off
Posted by on
Yes they do fall off. Often. Twice in the two years we've owned the appliances. We just purchased another replacement handle--this time for a MER6775AAS double oven. While installing it ourselves, we noticed that the design has changed subtly from the original--there is no longer a metal insert inside the plastic handle connection.

Is this the 'smoking gun' that Maytag blew it and has been selling a defective product all along--while we suckers keep paying to fix 'em?

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Poor engineering
Posted by on
On November 17th we purchased 4 new Maytag appliances. The microwave rattles & shakes, some parts have been replaced with others still to come.

Electric range has had top, back,timer, & convection motor replaced so far. Convection oven is no faster than regular oven just costs more.

Dealer is very cooperative but can't re design these units & ensure quality control at the Maytag Iowa factory.
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Slimjim on 01/29/2005:
I have yet to hear of someone who does get the advertised benefits from a convection oven. I have a Bosch that not only is slower, but cooks so uneven, it's crazy.
Slimjim on 01/30/2005:
No biz, we are not talking about K-mart countertop toaster/convect ovens. These are the real deal $2000 models. Not generally used for investment properties. What kind of real estate do you own that you would use such an item?
murf on 04/07/2006:
Hear in'a Sath we love a good comedianne.

You guys were fun to watch go back and forth. Shouldn't waste your time in a "complaint dept." though.

Now, back to Maytag. This person must own stock in Maytag or be one of their executives. Maytag has clearly ripped off thousands of Americans by selling inferior products. They're using an "age old, traditional, superior, high-class" company name to do it with. Who is ever responsible for this brobably does not love apple pie or the American flag and hasn't a clue what they STAND for. America is very proud of Maytag and we shouldn't feel stupid for trusting them, afterall, they did deserve it in the past.
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