United States Postal Service - Page 3

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Poor And Unacceptable Service
Posted by on
Rating: 1/51
GAP,PA. -- Once again after nearly 10 years of regrettably moving to Lancaster, PA. My V.F.W. Newsletter came torn and enclosed in a postal envelope expressing their apologies and forgiveness. Something that's been going on most of the last 10 years with the exception of 5 or 6 times. The post master always has an excuse ! I am tired of excuses and just want my mail *** undamaged.*** Being this is a government agency, I guess I can't expect any better ! Question : why do stupid, incompetent postal workers make more than members of our military ? Thank God our military sets higher standards than the postal service. Wish the U.S.P.S. Would just go away !
     
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DebtorBasher on 05/05/2012:
Why do you compare our Military with the US Postal Service?
trmn8r on 05/05/2012:
Why the criticism of the intelligence and incompetence of the workers?

What if the cause of this is a sorting machine that is out of sorts?
Anonymous on 05/05/2012:
Let me get this straight; you want thousands of people to lose their jobs and benefits because your mail has been delivered torn and ripped?
trmn8r on 05/05/2012:
That is an interesting comparison. I can see soldiers in hardened US Mail trucks, and mail-persons wielding M-16s.
DebtorBasher on 05/05/2012:
Postal Employee: "May I help you?"
Simo: "Yeah, I'd like to cancel my mail."
Postal Employee: "Certainly. How long would you like us to hold it?"
Simo: "Oh, no, no. I don't think you get me. I want out, permanently."
Postal Employee: "What about your bills?"
Simo: "The bank can pay 'em."
Postal Employee: "The bank. What about your cards and letters?"
Simo: "E-mail, telephones, fax machines. Fedex, telex, telegrams, holograms."
Postal Employee: "All right, it's true! Of course nobody needs mail. What do you think, you're so clever for figuring that out? But you don't know the half of what goes on here. So just walk away, Simo. I beg of you."
Supervisor: "Is everything all right here, Postal Employee?"
Postal Employee: "Yes, sir, I believe everything is all squared away. Isn't it, Mr. Simo?"
Simo: "Oh, yeah. As long as I stop getting mail!"

trmn8r on 05/05/2012:
Simo?
DebtorBasher on 05/05/2012:
Yes, Simo is the person who wrote this complaint.
copper_works_ on 05/05/2012:
If it is happening all the time, maybe the VFW needs to use better quality paper to print the newsletter on.
Nohandle on 05/05/2012:
Question here Simo. If the newsletter has always been delivered damaged the past 10 years, with only 5-6 exceptions, is there a possibility it's the newsletter itself that is causing the problem? Too thin or that sort of thing. Is all of your mail delivered damaged or just the newsletter?
pepperelf @ hotmail.com z0rz on 05/06/2012:
I'd suggest talking to your postmaster.

Personally I never actually read my VFW newsletters but you have every right to read yours if you want.

Although nohandle does have a good point - they are usually thin, just a page or two folded into 3rds.

You might also want to consider asking your VFW rep for replacements or about obtaining pfd versions.
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Poor Service
Posted by on
I am waiting for a package shipped from Durham NC to Charlotte NC since 9-7 I think this type of service is exactly what is giving the postal service a bad name. not only do they not deliver but they don't care about you or your mail. I have had to complain about my driver on numerous occasions and I feel this is why I don't get any mail for days. my packages were being left on my lawn instead of at my door the driver usually leaves the mailbox door open so anyone can see if you have received mail or not when I complain it seems more like I'm annoying them for doing such a lousy job. I use the post office as little as possible mainly because of the constant increase in charges and the sharp decline in service. I remember the days when it was an honor to work for the post office where has it gone wrong, mail was a priority and service outstanding I guess like everything else in our country now days nothing is important and honor is a thing of the past.
     
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BEJ on 09/13/2011:
Not counting the 7th, it has only been 4 business days as of today. How did you ship the package? Was it priority, overnight, 1st class, parcel post? Each has a different time frame for delivery.
Wherezmymail2011 on 11/10/2011:
Oh geez... the details don't matter. There are many complaints about the lousey USPS service and attitude. And I'll agree... some of the people they let deliver mail are total morons and are probably put on street duty because no one working inside can stand them.

The other day, I had my driveway repaved. There was bright yellow caution tape around the front of my yard so people would know to keep off the driveway. I purposely stood on my porch as the mailman came up the street so I could get my mail from him directly. He starts walking through my neighbor's yard and I say to him "Don't walk on my driveway, I just had it paved!" What does he do? He looks down at my driveway and walks right across it!!! And I'm like what the @#%! are you doing? I just said not to walk on there! He ignored me and handed me some mail. It was NOT even my mail. He had delivered all the mail one house behind. He had a large envelope foe me that had a Delivery Confirmation tag on it and he didn't even scan it like they are supposed to. He probably scans them all prior to making his rounds... which is wrong. The guy was a total idiot and didn't seem to care about anything that happened.
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Long journey
Posted by on
I live in Houston, Texas, and on the morning of 5 July an eBay seller mailed me a Priority package from Macon, Georgia. It arrived (per tracking) at Atlanta that evening (makes sense), then it arrived on the morning of 7 July in Toledo, Ohio (make no sense), and on the evening of the 7th it arrived in Romulus, Michigan (I have never even heard of this place) and that was the last heard from although it would appear that the package is attempting to escape to Canada. A USPS representative, absolutely refusing to acknowledge that this appears an unusual route for a Priority package, coped out by saying that Priority mail can take five business days. That would place it here by Saturday. The problem with that is all mail for Houston, the fourth largest city in the nation, must always first touch down at Dallas-Fort Worth. Despair thy name is USPS.
     
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trmn8r on 07/08/2011:
Yes, that is correct. Priority Mail *typically* takes 2-3 days, but that is *not guaranteed*. You may ask why pay if it isn't, but consider Parcel Post could take 9 days or more.

If you need something overnight, use Express Mail.

You are asking them to give you the justification for why your package was routed to X or Y. I doubt the CSR can give you logistical reasons for that. I don't think the CSR "coped out" - what they said is true.

I've heard of Romulus. Looked it up, and it is right next to Detroit's airport. There is a Priority Mail processing center there. That is what your package is doing there. Why it was routed there vs elsewhere is hard to say.
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Content of the package stolen/replaced in ISC NEW YORK
Posted by on
Hi,
Just want to share what happened to my package. My parents live in Germany. They sent to us a package with several nice art books and some children toys and clothes. When I received the package it had no books at all. It had the clothes and toys my parents sent along with somebody else's stuff (a scarf, wallet, and socks in a gift wrapping paper, a soap, a broken Christmas candy). The package was opened and retaped. The label on the package clearly says its weight was 8.5 kg (over 18 pounds), and the custom declaration says "books". Obviously the package's weight is much smaller now, around 7 pounds. The USPS tracking tool shows that it arrived to ISC NEW YORK (which is supposed to be the customs) and was there for 12 days. I believe somebody in the ISC opened a bunch of parcels at once, went through the content, then just stuffed the things back without paying attention. I filed complaints on usps.com and on postalinspectors. uspis.gov but I doubt it will help. It is not that the lost books are super expensive, I just feel sorry for my parents, they wanted us to have those particular books. If somebody recognizes their lost items (a scarf and socks in a gift wrapping paper, a soap, a broken Christmas candy) you can contact me on this site with a description and I will sent it to you.
     
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Anonymous on 03/31/2011:
Did your parents insure the package?
inchik on 04/05/2011:
Yes, for 100 euro.
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Why can't you purchase first-class shipping online?
Posted on
I can't stand going into the post office and waiting in those long lines, especially since the USPS is closing down a bunch more offices means even LONGER lines. So I try to ship out as many packages online, as I can. I sell a lot of things on Ebay, so purchasing and printing shipping labels online is so much more easier. My grievance is you CANNOT purchase the first class rate online. My question and complaint is WHY??? Why will they allow you to purchase PRIORITY, (which by the way is more than twice as much more money than first class and essentially the same service and shipping times) but won't allow to to purchase first class? Is this some sort of scheme to rip you of on priority shipping? Its the same with international shipping. They have no problem taking your money for express and priority, but once again, you have to waste your time driving to a post office to purchase first class. Its quite irritating and annoying. They seriously need to fix it.
     
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azRider on 02/28/2011:
I agree. I sell books, and it would be great to buy both media and first class off the web site. but only priority mail is allowed. the USPS complains they are losing money. think of much they could add in revue if they would allow purchase of first class and media mail! they might actually see an increase in shipping.
Anonymous on 02/28/2011:
You can ship USPS 1st class through PayPal. All you have to do is log in, and use this link: https://www.paypal.com/us/cgi-bin/webscr?cmd=_ship-now (linky)
If USPS won't let you in the front door, slip in through the back.

trmn8r on 02/28/2011:
Priority Mail is the same as First Class for close distances - my post office always looks at the label and will tell me not to waste money on Priority if they think it will be the same amount of time. Happens to me and I have heard them tell other. Maybe there is a benefit to going in (:
jktshff1 on 02/28/2011:
stamps.com has a program, but I think the cheapest is @10 bucks a month.
Ytropious on 02/28/2011:
I buy first class through eBay shipping just fine. First class MUST be 13oz or less, or 4lbs or less for international. Buy it through eBay OP, then you get delivery confirmation for 19 cents.
Renee on 01/19/2013:
You can purchase first class shipping for within the US but not to Canada. Why?
Jayesper on 03/28/2013:
International shipping, AFAIC, is out of the question. Even to Canada. The buyers don't deserve to pay those exorbitant fees or wait on their hands and feet. Oh and stamps.com is $15.99/month for the cheaper service. They'll let you add $10.00/month though it seems. I too am sick of going in there to do nothing but pickup FREE expedited supplies (I guess that's how they get you to use the services).
Michelle on 04/23/2013:
I'm livid. I've been selling on Ebay for a few years and also off Ebay. I've always been able to use Ebay or Paypal to ship items within the USA but not this year? I have no clue as to why I can't ship within my own country if it's under 13 oz... which is the weight limit for 1st class. I used to be able to ship 1st class international to my folks in England, but not anymore. Who has time and fuel to run to the post office for this? It's insane but yet they will take your money hand over fist... GRRRR Post office get with it!
John on 07/20/2013:
Hi Guys and dolls! Thank you for the advice here. I used PayPal and it was a breeze. Also for some reason it was about 10% cheaper than USPS's estimate. Super quick no hassle and I pay for it right through PayPal all at once. Love it. Saved me a trip and several dollars.
Maggie on 07/22/2013:
I agree with John that Paypal is a very easy way to ship eBay items, but I've found a problem with shipping lighter items. If it is below 4 oz, they charge you $1.69 for the label, when you can save up to $.70 by going into the post office. 1 oz - $.92, 2 oz - 1.12, etc. eBay now requires that you upload tracking information to them 90% of the time for "Top Rated Plus" status. Kind of seems like a mutually benefitting arrangement for them.
Taser_This on 09/17/2013:
I would think they don't offer First Class Postage because they want to force you to pay more for Priority - and want to deny you alternative options. Really not a good policy for the U.S. Post Office. You would expect private companies to abuse customers, but not a quasi-public entity.
Ed Maple on 10/29/2013:
Actually, Taser_This, you are much more likely to be abused by the State and it's minions as you most often have no other choice. with private industry you are free to find the choice which serves your needs at a price you agree to pay. Unless of course it has a government enabled monopoly or some other corrupt crony capitalist advantage. Which is imposed by the State.
Keith on 02/08/2014:
Not sure what everyone is talking about. You can send first class international on the website. I made a label today. You cannot send it that way on PayPal and today I couldn't send a package media mail.
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If you plan on delivering any packages, don't use the self serve kiosk machine
Posted on
OK so I'm sort of a newbie to the site, but get the jist of the reviews and complaints. This is a slight complaint, more of an informative to people since you really can't prevent yourself from using the USPS besides mailing packages. Anyway here's my story.

I sell things on Ebay, especially video games that I am finish playing. I normally make most of my money back from the game when I sell them on Ebay. So I sold a game, the buyer paid via Paypal. Paypal always suggests you mail getting some sort of tracking info as proof to prevent a buyer saying they never got your package. So I stick the game in a large envelope I have, and off to the USPS I go.

Of course, due to the holidays, the post office I went to is swamped with people and the line almost going out the post office door. I noticed no one at the self service kiosk, where you can buy your own stamps, and mail your packages out. Being somewhat computer salvy, I thought I would give it a try. It was pretty self explanatory and easy, I got through weighing the item, and the cost The game is light. $1.44. I wanted to add certified mail to it, which was another $2.80. okay no biggie. I pay for the certified mail, and all that came out was the sticker for the envelope.....it gave no instructions on how to go about getting a number for certified mail. I went over to a desk next to it where the little certified mail stickers were, I stuck the sticker on the package and kept the other piece since it was the sender's copy. Its now day 2, and I still cannot track the order....so I don't know weather my package is going to be delivered or if the USPS did not scan the barcode to put it in the system....ugh..

Anyway all I have to say is do NOT use their self serving kiosk other than getting stamps. Its confusing and difficult.
     
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Ytropious on 12/23/2009:
I love the self serve machine, except when I get stuck behind grandma who thinks she can pay with cash and or has no idea how to use the machine in the firs place. I just use PayPal and print out my own labels. Invest in a postage scale if you don't know the regular weight of your items, and print your own postage through eBay. Delivery confirmation for 19 cents (tracking). Can't beat it.
PepperElf on 12/23/2009:
I've never used the certified functions on the self-serve machine
but I used to use it a lot when I lived in Virginia beach

personally I loved it, cos I could do my packages at like 2am if I had to ;)

for yours... I'd suggest going in to the post office and asking them about it.
Anonymous on 12/23/2009:
Yeah it seems good if youre mailing a standard package, but if youre mailing out certified materials, Id just go through the line.
Anonymous on 12/24/2009:
WHY don't you get a postal scale and print your postage online?
lilydarling on 12/24/2009:
If you just put a random sticker on it, it wasn't scanned or registered into the computer system, therefore the tracking number on it was void. Next time, wait the extra half hour in line so it can be done correctly!
Anonymous on 12/24/2009:
Well, I'm the impatient type. I don't mind waiting in line, but when the line is massive, I just can't do it. lol....I just think that if they are offering a self service Kiosk, they need to set it up so we know what we are doing, and know how to properly affix and fill out the documentation we purchased properly. There really isn't a reason for me to purchase my own scale because I really don't ship out enough packages to really need to have my own scale at home.
Alain on 12/24/2009:
Liked this review and comments. Pretty objective and informative. I prefer using the line, but the PO in Homestead, PA isn't usually crowded when I'm there. If I ever do have to use a self serve kiosk I now have some idea of what I'll be dealing with.
jktshff1 on 12/24/2009:
Good post.
Anonymous on 12/24/2009:
Thanks
Anonymous on 12/24/2009:
Funny you mention it... I had a package earlier this week. The PO window wasn't open but they had a kiosk. After perusing it, I decided it wasn't worth trying to figure it out, and I just made a later trip back to the PO when the window was open.
Anonymous on 12/24/2009:
When I use the USPS self serve kiosk, the tracking number for the package is printed on my receipt.

Anonymous on 12/24/2009:
Miss, I know what you mean, I've used the tracking numbers before. This being my first time at the self serve kiosk, I checked my receipt. No tracking number. That is why I went and picked up a certified mail sticker......hoping someone at the PO would scan it later on that day, at least that's what I thought would happen. Day 3 and still no tracking for this item. It's so aggravating.
skelly39 on 12/24/2009:
I send priority mail from the self-service machine and get delivery confirmation. Somehow I end up with a tracking number. I don't know; it's always worked for me.
Ponie on 12/24/2009:
Tennboy, I wish you luck. I always use my credit card for these things and so far (knock wood) I haven't had a problem. I admit the first time it was pretty confusing but, fortunately, there was no one waiting to use the machine so I could take my time.
Ytropious on 12/25/2009:
Delivery confirmation = tracking, essentially.
TaxGuy on 04/14/2013:
Found this on another site:
Looks like you need to say No on step 6

How to Mail a Certified Letter Using a Postal Machine

1 Place letter on scale and touch screen to begin. When prompted, select "Mail a letter or package."

2 The Automated Postal Center (APC) will guide you step-by-step by asking you questions and offering selections to assist in sending your certified letter.

3 After accepting the weight of the letter, you will be asked to enter the five-digit ZIP code on the touch screen. If you are unsure, the APC will help you look it up.

4 Once the ZIP code has been confirmed, choose First Class Mail. Other additional services will then be offered
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Nancy B Jefferson Location
Posted by on
CHICAGO, ILLINOIS -- I agree 100% with the other reviewer here commenting on the Nancy B. Jefferson location. I've lived at this address for 15 years, and have rarely received reliable mail. About 4 years ago I called because myself and my tenant were missing mail, which we still regularly do, the supervisor took my complaint, and then TOLD MY CARRIER, mentioning my name and address. So that, the next time I saw her, she accused me of complaining about her. Nice management skills in evidence, here!

My mail delivery got worse after that -- which was shocking to me. Just kidding. It just makes sense. I was too frightened at that point to ever say anything again.

I think I have a different carrier at this time, but they seem to change regularly now, also, so sometimes I get mail, and sometimes/mostly I don't. There's at least one piece (bill) missing each month. I make sure to specify delivery confirmation or insurance on anything being shipped to me, which does seem to help.

they've removed ALL post boxes in my neighborhood so that the nearest one is 8 blocks away, which, in the winter, isn't fun. It's become SUCH a giant hassle for me to mail anything at this point (I work from my home), So to mail anything I need to drive to the post office, about 2 miles away.

I called to have the mail box that was until recently two blocks from my house replaced, and they said they'd done a study and found it wasn't being used enough and would not be replaced. I'M about to go postal, it's such a hassle for me to get anything in to the mail these days.

And they wonder why they're doing so poorly, fiscally?

They used to actually be quite profitable.... I wonder what patronage job took over as the CEO or whatever the top Postal job is. Yes, I'm cynical, in a Chicago kind of way.
     
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Anonymous on 12/18/2009:
Maybe get a P.O. box if the service is that bad?
Sounds personal so it probably won't get any better.
PepperElf on 12/18/2009:
you want the entire post office to fail?
o yes because they lost your card with money in it and then found it again.
yes you're right. over one lost card an entire backbone service of the US should be destroyed.

as for the op...
I'd suggest filing a complaint against that worker with the postmaster general, stating that she started to harass you after you complained

as for the post box... are you able to use your mailbox for outgoing mail?
I know mom never used ours when we were growing up, but others do.
(actually she drove to the post office to drop her mail off, but there was one within a few minutes)
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Mis-Delivered And Lost Mail
Posted by on
BEREA, OHIO -- Lately I have been having problems with lost and/or misdelivered mail to my residence in Berea, OH. On many occasions I have found my mail in my downstairs neighbor's mailbox (he is good at giving me my mail, though), and on a few occasions, I never received certain pieces of mail, including my gas and telephone bills for February and three Netflix DVD's that were supposedly mailed from the Cleveland distribution center on the 11th, and had not arrived as of today, the 17th. (I reported the three DVD's to Netflix as missing, and replacements are supposed to be mailed tomorrow, the 18th.) Apparently my mail carrier isn't doing a very good job sorting the mail, so I wonder if the missing mail was delivered to other neighbors' houses and not returned. As far as I know, I doubt it if anybody is stealing mail from my mailbox, since I have received other bills and mail.

I had to pay the telephone and gas bills by phone, so I don't fall behind on them. And some days, the mailman is so lazy that he puts the mail for both me and my other neighbor in the third neighbor's mailbox (my building has 3 apartments). I an getting concerned because of the mistakes this mailman is making, since I am missing some mail I receive regularly. I don't want to fall behind on my bills because of the mailman's mistakes. I'm also debating on whether I should get a post office box and have my mail delivered there instead. This would mean submitting a change of address, though. This is getting ridiculous. These problems usually occur when there is a substitute mailman on my route.

The regular mailman rarely makes these mistakes, but more often than not, my mail does end up getting misdelivered or missing. Whatever mailman who is on my route needs to take his time and make sure the mail is properly separated and delivered. Thank you.
     
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Anonymous on 02/17/2009:
Mail delivery does seem to be getting worse and worse. I get mail every week addressed to my neighbors across the street from me. The good news is though, most places now have the option to sign up for online statements and reminders, which is not only good for the environment but you will get your monthly statement delivered via email instead of it getting lost in the mail.
BokiBean on 02/17/2009:
I basically live in Mayberry and if this happened to me I would go up there and see who I could talk to about it. Don't know if this is an option for you, though.
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Money Stolen!
Posted by on
I understand that you should never send cash through the mail. I never have and never will, however it's not always easy to break someone else's ways: My grandmother called me on 1/14/09 and told me she was sending my birthday money ($50) in the mail with a card as she has done every year for the past 20 years. I received the card today, 1/16/09, and found that the envelope had been opened and re-taped, and there was a handwritten note on the back with "sorry opened by mistake delivered to wrong address". Of course, the $50 was missing. On the front of the card, my zipcode written by my grandmother as part of my address had been scribbled out, someone else re-wrote my zipcode then scribbled it out again, then wrote it a third time on the front of the envelope.

Again, my grandmother has been sending my birthday cards to this same address for the past 10 out of 20 years. She know my correct zipcode and prints legibly. I can see through the scribble enough to see that the correct zipcode was written originally. In addition, the postal barcode at the bottom clearly reads "18018". I have no reason to believe that this card was delivered to someone's home, opened, and then handed back to the postman for re-delivery for several reasons:

1) if someone is going to steal money after a card was delivered at the wrong residential address, why would the thief bother to give the card back to the postman to redeliver? It would be easier to just throw away the card as though it never existed.

2) The card is postmarked 1/14/09. It has always taken exactly 2 days for mail to come from my grandmother's address to mine. If the card was truly delivered "accidentally" to the wrong zip code, it is not likely that I would have received it until at least the 17th when the postman was able to redeliver it. This gives me reason to believe that the crime was committed by a U.S. postal worker.
     
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spiderman2 on 01/16/2009:
https://postalinspectors.uspis.gov/forms/MLNtRcvd.aspx
YOu need to contact your local postmaster. THis above link may help you file a complaint in this matter.
Anonymous on 01/16/2009:
This does sound a little fishy. I wonder why the postman wouldn't have thrown the card away too, and acted as though it never existed.
yoke on 01/17/2009:
It does sound weird that the post office would go threw so much trouble to take $50. How would the PO even know there was money in the card? There were only 2 people that knew about the cash.
madconsumer on 01/17/2009:
birthday cards often do contain cash. seems the person who stole the cash knew this little bit of information. birthday cards often are very noticeable, and an easy target.

great review.

very helpful.
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Folding and banding personal mail
Posted by on
MITCHELL, GEORGIA -- For most of my life (62 years) my mail was delivered with care, especially magazines, catalogs, and oversize envelopes. I had the most caring and friendly mail carriers for the great majority of my years. The mailman even knew all of the children on my block by name and watched out for them while making his deliveries.

About 10 years ago I moved to the rural part of Georgia to enjoy the quiet life after a long carrier in law enforcement. From the first week that I lived at the new address I started having problems with misdelivered mail and missing bills but that is an every day occurrence at the USPS.

My aggravation is the way the large items are delivered. I have to ask this question to those here. Am I the only person that does not like to have magazines, catalogs, and large envelopes folded in half and banded with a rubber band? That is how all of these pieces of mail are delivered to my "oversize" mailbox. This includes the folding of large envelopes containing photographs and clearly marked "Do Not Bend", "Important Documents Do Not Bend", and "Photographs - Do Not Bend".

Anyone can understand the aggravation of receiving folded photographs and important documents but I am really aggravated when the expensive magazines and favorite catalogs arrive folded in half and banded. Have you ever tried to flip through a magazine or catalog that is folded in half? It's flip one page and 20 or 30 pages follow. More fun is trying to flip through them backwards or even try to read a folded page as it returns to its folded position.

I have respectfully complained to my local Postmaster numerous time with no results. The Postmaster says that the carrier folds mail to make it more convenient for him to stack mail in his delivery boxes. On each complaint the Postmaster said that he would see what he could do and for about a week after each complaint the mail was delivered unfolded and unbanded. But the inevitable always happened, the folding and banding would start again.

I made 3 online complaints at the USPS website that would always result in a telephone call from the local Postmaster who had handled all of my previous complaints. Each of these times my mail would have a short life of not being folded and banded but the procedure would always restart.

Is there a real complaint process for the USPS? A USPS Consumer Advocate? I would like to take the complaint higher than my local Postmaster so that it can be resolved on a permanent bases if such a process even exists. I have been unable to locate physical addresses or e-mail addresses where one can file a complaint and have it resolved.

I am willing to take the time to go through the proper complaint process and have been trying to do so with my local Postmaster without lasting results for years. Any help or sound suggestions would be most appreciated.
     
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squeekie on 09/25/2007:
I'm not sure what else you can do, but I do agree with you.I live in a fairly big city,(5 or 6 different zip codes)In the past year we have not had a regular carrier, the mail comes at all different times of the day. Mail that is time sensative is days late and often we get other peoples mail that don't even live in our zip code. So I feel your pain. good luck
Anonymous on 09/25/2007:
My experience in CT has been that the fix usually lasts about 2 weeks, even after contacting consumer affairs. Then I would call them again and it would last another 2 weeks. I am moving back to WA in a couple of weeks, so this problem will be behind me. Have never had these problems there. I noticed that there were a lot of different carriers here too.
Anonymous on 09/25/2007:
30820: It is my understanding that the "rural" routes are serviced by 'contract carriers' who are paid by the amount of deliveries, not by the hour. So, complaining to the post office or the consumer affairs division of the post office really doesn't do anything. Maybe you can talk directly with your 'rural carrier'. Leave a note, use tape, inside the door of your super-sized mailbox and ask them in for a cup of coffee. Then explain your concerns. It just might work. Good luck and I voted your review 'Very Helpful'.
steve101 on 09/25/2007:
FedUpAndUnrinated is right. Another way to resolve this problem is to rent a PO Box at your local post office. Make sure it is large enough to handle magazines.
30820 on 09/25/2007:
FedUp, I can appreciate your advice for a face to face but we are beyond that point. I talk to the Postmaster every time I have occasion to drop by the Post Office for stamps or to ship a package. Part of the problem is that the local Postmaster is not concerned about my complaints. My carrier is well aware of my feelings about folded and banded mail and talking to him at this point would be like throwing rocket fuel on the fire. At this point I prefer to work with his upper management because at this point they are my only hope of resolution.

I am not opposed to face to face fixes but in this case that time is long past and it is his laziness and/or hardheadedness that is the root problem of my complaints. As I said, when I talked to the local postmaster he/she would talk to the carrier and the carrier would straighten up and fly right for a week, sometimes two, then fall back into his regular habbits. It is time to elevate the complaint beyond my local Post Office in order to seek action.

20722, Thank you for the contact information.

Steve, I don't see the point of renting a mail box in this small Post Office. Why should I go to the expense of renting a large box there when there is a large box hanging on a post at the street in front of my home? FYI, the same carrier sorts all of the mail in this small Post Office which includes the folding and banding of all mail in the office. Why would I want to incur the expense of a Post Office Box and the gas to go to the Post Office every day? The cost of home delivery has already been paid.

Thank you all for your comments, thoughts, and information.

rebelnrocker on 09/26/2007:
I would have to agree about the level of "care" that is lacking with the USPS. Just yesterday I opened my apartment mailbox and found a big 'ol mess in there. After taking out two magazines & some advertisements, I had to pull an envelope out that was jammed in & caught up on the edge of the box, as well as a postcard & another smaller envelope that were wadded up in there as well. Would it have been too much to just slide the envelopes down beside the magazines? It was unbelieveable.
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