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ATT Cell Phone Store - Mis-Leading Sales Tactics
Two Each Cell Phones Purchased 2/28/2012 - Complaint
Review by rdixon7155 on 2012-04-01
Rating: 
MERRITT ISLAND, FLORIDA -- Went into store To Replace two Old cell phones. Thought I was getting two up graded cell phones without new contract, guess I was wrong. Got stuck with a two year contract and no better service.
Have been an ATT customer since day one. Guess that's what happpens when you get old. Big business get's a thrill and extra money out of us old folks. Don't trust a young Irish salesman in that store!
Have been an ATT customer since day one. Guess that's what happpens when you get old. Big business get's a thrill and extra money out of us old folks. Don't trust a young Irish salesman in that store!
Comments:
Posted by ktisnumeroUNO on 2012-04-01:
Did you sign paperwork? Because if there was no contract extension, you wouldn't have signed anything. And if they gave you something to sign, I would have questioned what it was for. Without a signed contract, their two year obligation is nothing.
Posted by trmn8r on 2012-04-01:
Was there a reason that you expected there to not be a contract extension? I don't own a cell phone, but my impression was there are only certain cases/times when you are eligible to upgrade without further commitment (which makes sense if they lose money on handing out phones).
What did the young Irishman do that you felt was not trustworthy?
What did the young Irishman do that you felt was not trustworthy?
Posted by uhok on 2012-04-01:
so, no one is going to comment about the fact that an Irishman was singled out? If they said African American, would the comments then have started? Interesting.
Posted by KevinTX on 2012-04-02:
Yep! I checked on upgrading our two iPhone 3G to the newer 4S... but in order to do so we'd have to pay a $36/upgrade per phone and sign up for another 2 years. I don't like their tactics either, but what to they care.
uhok, they were simply using that as a reference to the salesperson, I don't think it was done out of malicious intent.
uhok, they were simply using that as a reference to the salesperson, I don't think it was done out of malicious intent.
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