State Farm Auto Insurance Complaint - State Farm Takes the Farm
MIAMI, FLORIDA -- 3 cents on my experience with State Farm
In a nutshell:
I got hit by some speeding nut, towed my car on my own dime to a one of the selected State Farm body shops. The body shop gives a $6000 estimate, which would total out the 1995 Toyota Avalon.
The State Farm selected body shop I brought my car to wrote up an estimate charging for things that weren't even caused by the accident. They also wrote up the value of my car (i.e. what State Farm would give me a check for should my vehicle be totaled)
They shortchanged me by $115, saying I had cloth/velour seats, when I clearly have leather, saying I had no floor mats, when they were there.
State Farm then had a very brash dame call me and impatiently cut me off and speak with a raised voice telling me my car was being moved to the salvage yard. I said I still had the title and would not agree to settle with a total out check until I had one more estimate from a mechanic I trusted.
I removed the car from the salvage lot, which took an entire day, as the salvage lot didn't have the car where it was supposed to be and wouldn't give it up when the tower got there for hours.
I brought it to my mechanic who said it was very fixable and safe to do the job. He also saw the other estimate and said it was outrageous. He also noticed that my car not had no battery and 3 missing rims and tires. So, while it was in State Farms "selected" peoples possession, it got ripped off.
Now, my mechanic gave a $2900 estimate, making my car repairable. But State Farm doesn't want to pay out because not they need to pay for the rims, tires, and battery.
It's been over a month since that accident, State Farm has not provided me with a rental car, I'm a pre-med student at FIU and I work at an animal clinic. The claim is still not settled, State Farm has no idea what to do about the theft, they tell me there's no protocol for this type of situation. They go days without contacting me. The worst part is how rude the claim rep has been this entire time.
I can't wait for this claim to be over so that I can move on with my life and move away from Satan Farm. I will never do business with this company again, no would I ever recommend them to anyone.