Travelers Insurance Company Consumer Reviews - Page 4

FLORIDA -- Fender bender

TAMPA, FLORIDA -- Our truck was stolen during a business trip. Travelers responded quickly and provided us with alternate transportation during the claim review period and followed up with a reasonable settlement. Every representative that we had contact with were considerate as well as efficient. I would highly recommend them. Thank you, Travelers.

I submitted the claim and the adjuster came the next day and settled the claim.

ST.AUGUSTINE, FLORIDA -- I do not think that there is anything that could have been done better. Their representative was both very professional and extremely knowledgeable while being friendly and reassuring. Kudos to Travelers!!

HUNTSVILLE, ALABAMA -- Overall a good experience in our time of need. All of my questions were answered.

NORTHFIELD, MINNESOTA -- A tree fell on our roof and it caused external and internal damage to our house. Our agent was prompt and there was a little delay in fixing the roof due to scheduling problems.

TOMBALL, TEXAS -- They didn't always return my calls, but they always kept me informed when Holden Roofing tried to add additional claims in my name to them. Very unprofessional roofing company!

RICHMOND, VIRGINIA -- We had freezing pipes during the winter blast of February that damaged the ceiling and destroyed the interior of our home. Travelers was there for us when we needed them and they worked with us every step of the way to return our home to a better situation that it was before. We had excellent communication with our adjuster and we are very happy and proud customers of Travelers.

ALABAMA -- I had a minor "bump" in a parking lot. I submitted the claim and was directed to a Concierge claim center the following day. They noted the damage, reviewed the process, scheduled an appointment. My car was returned good as new in 1 week. I also got a rental car for the week as part of the deal. Travelers' personnel were great.

MARIETTA, GEORGIA -- I had a minor accident on a Sunday, took the car to the concierge on Monday morning. Arrived 45 min prior to my appointment and offered to wait. Connie handled my case and I was in a rental and out the door before my actual appointment time. My car was repaired and ready for pickup two days later! I have used Travelers for autos and homes 80s and would not dream of using another insurer. They really take care of you.