Bosch Dishwashers

Star Half star Empty star Empty star Empty star
1.7 out of 5, based on 9 ratings and
40 reviews & complaints.

Most Popular | Newest | More Options >
More filter options:
StarStarEmpty StarEmpty StarEmpty Star
Disappointed
Posted by on
Rating: 2/51
BOSTON, MASSACHUSETTS -- I purchased a Bosch Ascenta dishwasher in February 2013 to replace a 12 year old Maytag that worked just fine but was falling apart. I did a lot of research and Bosch came out on top with rave reviews from all the lead consumer boards. That said, I anxiously awaited the day the eyesore of a beat up Maytag would be replaced with a state of the art shiny new Bosch. What a let down I had when the first thing I noticed is that this dishwasher is so slim it doesn't fill out the space in my counter cabinets. Apparently the installer knows this because he came prepared with some cheap plastic strips that he placed in the space to fill out the gaps.

So, with the first blow of my new investment looking cheesy I kept my chin up and looked forward to new racks with no rust and sparkling clean dishes. Well, needless to say I was less than impressed with the cleaning power of this supposed super cleaning machine. IN fact they are no cleaner then my 12 year old Maytag. Not only are they marginally clean but they are always wet when I open the door. Where is the steam? or even the heat for that matter? It's always damp inside and smells bad in between washings because apparently there are no ventilation holes. Quiet? Not really, I can hear it. But honestly dishwasher noise was never an issue as I don't hang around my kitchen all night after I fire it up. I mean who really cares about noise? Aren't people sick of being in the kitchen after cooking, serving, eating, cleaning?

I finally called to see maybe it was me, maybe I missed something or have to adjust something. What I was told is that, I need to empty it right away or the water that doesn't evaporate because there is no ventilation settles back on the dishes. OK I tried that. I awaited anxiously for my wash to complete and eagerly opened the door hoping I would have a blast of sanitizing steam and dry dishes. Nope! All I had was soggy dishes. As far as saving money? Maybe, if I didn't have to buy the most expensive cleaning bricks and rinsing agents and run it every single day for fear of mold growing. I wish I bought something else. So I do NOT recommend this item..
     
Add reply
StarEmpty StarEmpty StarEmpty StarEmpty Star
HEED MY BOSCH WARNING!
Posted by on
Rating: 1/51
I have had this Bosch dishwasher for several years now and it’s truly a piece of crap! All stainless steel. The Integra 800 model SHX68M09UC. A $1,300.00+ dollar impressive looking piece of junk. If I don’t pre wash everything I put into the machine is comes out dirty. I email the Bosch Company when I first got the machine and they just blew me off as someone who has no idea how to load a dish washer. And I was told of how many satisfied customers they have. What bologna!

I am 62 years old and have been loading dish washers all my life. And never had the results I have had with this machine. I have used every type of automatic dishwashing detergent on the market, makes no difference. I have loaded items spaced way apart to get maximum cleaning, makes no difference. The mechanics of the machine is fine. Arms working, nothing in them plugging up the spray holes. The screen filter is clean as a whistle! If you have any type of egg, starch, potato, grease, spaghetti sauce, residue forget it. Lipstick on glasses, food particles on silverware or utensils forget it! You literally have to clean everything with hot water and soap with a sink brush before putting any items into this dishwasher. I guess you could say I use this Bosch as a final wash and sterilizer, that’s all!

I can tell you what I think. The Bosch Company is breaking its neck to put out the quietest dishwasher on the market. To do this they use two small separate pumps, one for the bottom arm, and one for the top arm. And they do not have the proper pressure to do the job. Who in the hell cares if you hear some whooshing going on, as long as everything comes out clean! I spent Christmas at my Sons. They have a two year old Kitchen Aid dishwasher. I was amazed as I watched my Son and Daughter In-law load their washer. They didn’t clean off anything! And all the glass, dishes, pots, silverware, came out squeaky clean. I could not believe my eyes. They didn’t ever care if the spoons nested together! Seeing that, even made me more pissed off! I don’t even feel right trying to sell this unit to someone else. I wouldn’t do that to them. So, stay the hell away from the Bosch line of dishwashers.
     
Read 7 RepliesAdd reply
User Replies:
At Your Service on 01/08/2013:
I appreciate reading your post very much. It gives us time to discuss the issue(s) you're having which can help both you and others who are complaining about similar issues.

Among other elements within my background, I have a very healthy education in many appliances. I get the feeling some of what I'm about to express has already been presented to you and may or may not have decided that Bosch is just a poor design in dishwashers. I can assure you this is not the case and think if you'll bear with me, trying a little of what I'm about to relate, it will make the dishwasher run much better.

First, with all respect, Bosch has had some incredible reviews, being listed as the very top in most reviews, from Consumer Reports to J. D. Powers. They've all suggested that Bosch has something going for it or else it wouldn't be rated so high, consistently, within so many publications.

You may, as you've stated, been loading dishwashers for the best portion of your 62 years. What you haven't been aware of is a major change that has taken place within all dishwasher detergents within just the last two years. Congress has required that phosphates be removed from all these detergents. The manufacturers of such didn't release new packaging or naming, they just altered their formulas, making it completely unknown to a great deal of individuals.

So what did the phosphates do and why were they removed? They were removed because of concerns of damaging the environment. After doing their job within the dishwasher tub, they were getting flushed out with any other debris and sent into our water system. Unfortunately, among other things, these phosphates were an active ingredient which activated the detergent. In other words, without the previous phosphates, the detergent would set idle and not do anything.

So without an active ingredient, why do we even put dish washing detergent within the tub? Simple, you add the active ingredient - grease. The debris you place within the tub actually has a chemical reason for being there. Without it, the component needed to activate the detergent is gone; and with it, there is no cleaning that takes place.

So what have we learned? Hopefully one now understands that you never, ever want to pre-rinse your dishes. You want them in the tub, filled with sauces and such, thus allowing the chemical reaction to take place with the detergents to do the job. The extremely large particles, especially pits or bones, you may want to scrape off into the disposal or garbage, but you really do want to give the dishwasher everything you've got. It's why, in part, your son's family isn't having an issue with theirs. They don't try pre-clean everything.

It's true that many dishwashers are now moving away from food grinders. In part, this is because of noise, but more so because of energy rating requirements. It's also because of a difference in design philosophies. The Bosch is a line of European designed dishwashers. As such, they do not use a calrod but an in-line water heater system. This is more efficient and allows hot water to break down the food particles. It means drying time is longer, which many people don't care about, but energy efficiency ratings are maximized.

Finally is the concept of hard water. Many people feel they need to use a rinse aid because, again, one of the things that phosphates did was break down hard mineral deposits. The best solution I could suggest is to use the Finish Powerball tablets. These tablets become an all-in-one solution for cleaning in a dishwasher. One tablet and you can clean an entire load of dishes even in hard water. It really is that simple.

Hopefully I've covered your concerns and, more importantly, giving you a great deal of insight as to some of the recent changes and how to adapt to those changes easier. Remember:

* Don't pre-rinse. Scrape and load.
* Use Finish Powerball tablets for the best results.

For the most part, that's it. Try it and you should be extremely happy with the results. You really do have an extremely nice dishwasher!
Neil in Philly on 02/15/2013:
I just used my Bosch 800 Evolution and am 90% sure I am returning the unit. After the 90 minute cycle, I opened the unit and was greeted w/ an unpleasant smell coupled w/ wet, soapy dishes with food residue. I thought I put in too much soap, so put it though the rinse cycle. After the rinse cycle, I could still see soap. I had a rising agent and our water boarders on hard, so if anything the soap should be less. After a third cylce and adjusting the "drying temp" to the "hotter" setting, I got clean dishes. 3 cycles and 3 hours for a single load. Also, I hear so much about how quiet the Bosch units are. We'll maybe they were, but this unit is comparable to the 10 year old Fridare it replaced. It's not excessive, but comparable to the noise diswshers have made for years. My guess is Bosch must have redesigned units (I purchased this in feb 2013)and the glowing comments are from prior models w/ higher standards. Really getting frustrated w/ the new appliances that don't work as well as the old ones. Sure they use less water and energy per cycle, but you have to USE more cycles or hand wash to obtain the same results. Very disappointed w/ my Bosch experience.
AmyInNH on 05/01/2013:
My new 2012 Bosch also works poorly. I'm not buying the argument it's due to changes in the dishwasher detergent as the 20 year old MayTag worked fine and I don't believe the remaining 1/2 box of Cascade then suddenly wouldn't work in the Bosch.
Within the first two months, about as many dishes came out with food on them that had in the whole 20 years I had the MayTag.
A second complaint, ultra poor layout of the tines. Good luck getting your bowls, pots and pans in.
Third problem, it's very fine mesh water filter - needs to be scrubbed regularly - greasy waxy gross. How food particles are redistributed on the dishes and not caught by the filter is beyond me.
Wished I've have gone with the Samsung.
matthew wilmer on 09/01/2013:
my Bosch modell 4300 I have had for about 13 yrs no problem until now will not allow water into washer to wash dishes any advice helpful realize that unit is old
Shelly on 09/05/2013:
I purchased a Bosch Ascenta dishwasher in February 2013 to replace a 12 year old Maytag that worked just fine but was falling apart. I did a lot of research and Bosch came out on top with rave reviews from all the lead consumer boards. That said, I anxiously awaited the day the eyesore of a beat up Maytag would be replaced with a state of the art shiny new Bosch. What a let down I had when the first thing I noticed is that this dishwasher is so slim it doesn't fill out the space in my counter cabinets. Apparently the installer knows this because he came prepared with some cheap plastic strips that he placed in the space to fill out the gaps. So with the first blow of my new investment looking cheesy I kept my chin up and looked forward to new racks with no rust and sparkling clean dishes. Well, needless to say I was less than impressed with the cleaning power of this supposed super cleaning machine. IN fact they are no cleaner then my 12 year old Maytag. Not only are they marginally clean but they are always wet when I open the door. Where is the steam? or even the heat for that matter? It's always damp inside and smells bad in between washings because apparently there is no ventilation holes. Quiet? Not really, I can hear it. But honestly dishwasher noise was never an issue as I don't hang around my kitchen all night after I fire it up. I mean who really cares about noise? Aren't people sick of being in the kitchen after cooking, serving, eating, cleaning? I finally called to see maybe it was me, maybe I missed something or have to adjust something. What I was told it that, I need to empty it right away or the water that doesn't evaporate because there is no ventilation settles back on the dishes. OK I tried that. I awaited anxiously for my wash to complete and eagerly opened the door hoping I would have a blast of sanitizing steam and dry dishes. Nope! All I had was soggy dishes. As far as saving money? Maybe, if I didn't have to buy the most expensive cleaning bricks and rinsing agents and run it every single day for fear of mold growing. I wish I bought something else. So I do NOT recommend this item..
blogzilla on 12/09/2013:
We have a Bosch SHE55M12UC and we have none of the soil removal problems that you are having. Sorry you are going through this, 'cause I know first hand how frustrating machines can be.

My biggest pet peeve with our Bosch SHE55M12UC is it simply doesn't use enough water. The only cycles that have a pre-rinse are the Auto and Power Scrub cycles. This might be fine for someone who is in the habit of rinsing their dishes before they put them in the machine, but we never do that. It also has no rinse/hold cycle ( a useful cycle in our household) For some reason I didn't realize it didn't have one when I bought it.

It gives two finishing rinses and sometimes it only gives one, which I think is quite ridiculous. One finishing rinse? Really Bosch?

Another problem - cheap construction. The panel will eventually pull off cause it is snapped not bolted in place. This is serious cause depending on how hard a person pulls on the handle to open the door, it can snap the panel off AND break the buttons. This is not covered under any warranty because it's considered cosmetic.

I woudn't buy a Bosch dishwasher again. Too much unrefinement for a machine that ended up costing $950. I could have had an Asko for that price. We used to have one, I miss it. I'll be looking them up again, when the Bosch dies.
oValerye Cribb on 01/27/2014:
I will stay away from any Bosch appliance forever. Bought a Bosch Integra dishwasher which. Only lasted. 3 years before requiring a 700 dollar repair despite only being used.twice a week because it is only hubs and me went around with executive customer care who absolutely did not care. My children moved into a house and replaced the dishwasher there with a new one and give me the old 12 year old ge.which works great even if somewhat noisy . I'm not hanging in the kitchen when running anyway.
Close commentsAdd reply
StarEmpty StarEmpty StarEmpty StarEmpty Star
No More Bosch for Me!!
Posted by on
Rating: 1/51
About 6 years ago, we built our final house with our 5 kids. I wanted a good dishwasher so I purchased a Bosch by the convincing of the sales person. "It will save a lot on energy, no heat dry" sounded great to me. After about three years the panel quit working properly. It would run for hours on the wash cycle with one minute left on the LED light. However, my dishes were never very clean. I could only run the dishwasher when someone was here to ensure it cuts off or there was no "energy savings!"

Next I was surprised with mold. Slight at first then it got out of hand it was everywhere! even in the rinse agent holder. I called a repairman who showed me how to clean the filter which had moldy slime in it. No food just slime. Along the rubber seal was covered as well. I cleaned the entire machine ran cleaner through it. Started using white vinegar (which works best) bakings soda to clean the filter.

It is crazy to spend this much time on cleaning a dishwasher. The repairman also explained a small amount of water sits below that screen in the filter area. So we have water, no heat dry, open the door to dry dishes that are never good and clean-mold. It is clearly a bad idea. I believe newer models have a drying option. (good move) I called Bosch to see if there was a recall. The customer service lady was rude. She asked me "What I wanted HER to do about it?" Seriously??! I was stunned.

She gave me the name of another repairman. I just would like to run my dishes at night when the rates are down, or as I leave for work. I clean enough with the large family. Two are foster children. I am sick of this dishwasher. There are many less expensive models I have used with no problems. Right now we are on the "Wash your own dishes" Remedy... it works about as well as my Bosch. :)
     
Read 9 RepliesAdd reply
User Replies:
DELL Hell on 09/17/2012:
Interesting post on consumersearch.com about dishwashers. I have no idea who consumersearch.com is, or if they are paid to post their results. They list Bosch as the sixth best.

http://www.consumersearch.com/dishwasher-reviews?gclid=CKHdvrHtvLICFQXhQgodyk0A9w and ef_id=UFc3vAAAWNMXVyyb:20120917144620:s

They have Maytag, LG and Kenmore ahead of them. I know of no one that has ever owned a Bosch dishwasher and have seen only complaints about them. I guess there must be a large number of people that like their Bosch dishwasher if they are rated as sixth best? Not sure who we can trust with all these Internet ratings anymore, seems money will get anyone a great rating on most of the rating sites now.

Heck you can pay Ed off at the Rip Off Report and he will remove hundreds of bad reviews for any company that has the money to pay him off. It's more like extortion with Ed, but it seems to work very well for him and the companies can clean up years of bad ratings and reviews over night.
RonKaye on 10/05/2012:
I've read reviews on just about every commonly available kitchen appliance (remodeled two kitchens in the past 7 years) and the one thing that stands out in my memory are all the complaints about the Bosch dishwasher - most of them telling the same story you tell. All I got to say is what a bunch of junk for that huge price. Throw the bummer out, get a fridgidaire, skip the stainless steel interior (nobody sees it) make sure it has a heating element for drying (useless otherwise) and move on.
Laura E on 02/02/2013:
I recently bought a house with my husband and they had a Bosch dishwasher. Reading this review was like listening to myself. I have tried everything as well (using the right brand/style detergent, vinegar, dishwasher cleaners, hand cleaning) We also get tons of mold even though we pre-wash EVERYTHING at this point. Cleaning the filter makes me gag every time. Why would a company make so many filter/areas that CANNOT be wiped down?! This appliance has more crooks and crannies than I have ever seen on a dishwasher (and they all fill with orange and grey mold no matter what you do or how often you try to clean them). I honestly miss my cheap Sears dishwasher everyday. We will definitely be buying a non-Bosch dishwasher as soon as possible. I am convinced they suck so bad because of the no heat deal. Nothing is sanitized like in most dishwasher and you have to hand dry or air dry all of your dishes.
Joshua on 03/28/2013:
Well, I guess I will be the one to stand out here. I Love my Bosch dishwasher. I've had it 3 years now. It is stainless inside, and I've never had any mold. I had to go check after all these stories, but tip, No Mold! Sorry all of you had bad luck, but I guess I'm the lucky one, maybe me and more lucky people than not lucky people because I'm sure the people that aren't having problems aren't looking to post on threads like this, so with that in mind, I only see 4 bad comments, so that means we must have thousands of happy Bosch owners, right? Just sayin.
Tracy on 03/28/2013:
We bought our Bosch dishwasher (it's really hard to call it that) 6 years ago, and have been living with un-sanitized dishes ever since. Six months after purchase, we requested a service call because it just wasn't cleaning. The water would not get hot. The service tech said to make sure we ran our sink faucet until it became very hot. So much for "energy efficiency", right? That didn't solve anything. We've put up with lukewarm dishwashing service ever since. We stopped using it the day it vomited black mold all over the interior of the dishwasher. Our plastic cups had started taking on a moldy smell that we had thought was our water or ice machine. The black mold blow out in the dw told us where it was coming from. It's a wonder my family hasn't keeled over from a bacterial infection. I called Bosch twice today and both customer service reps had never, ever heard of such a nasty thing happening to their wonderful, highly rated, energy efficient product. Either they are lying, or people are only getting on the internet to complain and not calling Bosch. There are many complaints about this online. Surely, someone besides myself has called Bosch about it. I have to have another service tech come out here and probably tell me the same thing I was told 5.5 years ago. Bosch told me today that the diagnostics from the tech would help them determine if my dw issues should be moved up to "management review".
Rosa on 04/02/2013:
I have the same issues as Tracy. I bought the top of the line dishwasher and had the orange looking slime and the black slime too! I cried to think that I had exposed my family to this bacteria. I will no longer use the timer as the water doesn't get hot enough!

Regarding the nooks and crannies: the slime is on the runners, baskets and hard to see/get to places. What good is a dishwasher that can't clean itself????
Sally on 06/08/2013:
We are on our second Bosch dishwasher, and I love it. We have the sanitize cycle, dry cycle, stainless steel interior and the quiet of this machine. No issues, no mold, very happy.
Jenb on 12/31/2013:
We just pulled our Bosch out and replaced it with a Maytag. Exact same experience. Mold everywhere. We cleaned the filter every wash. We wiped it out every wash. Tried vinegar. So glad to be able to open the dishwasher and not be disgusted by the smell each time. Will never get a Bosch again.
Patty on 01/05/2014:
I noticed the slime about a month ago - gross! I cleaned it out and it is back. When the slime first appeared, I tried a dishwasher cleaner but the dishwasher never got hot enough for it to work. Always wondered why the sanitize button never lit and now I see why. This dishwasher came with the house and I can't wait to get rid of it!!
Close commentsAdd reply
Control Panel Recall - They Had Problems Early On
Posted by on
ELLICOTT CITY, MARYLAND -- I purchased a Bosch dishwasher in June 1999 for $720. Almost 3 years later (April 2002) the Control Panel burned up and caused the dishwasher to empty water all over the floor. I was glad that I was home; as I had to turn the water off to the dishwasher to get it to stop filling up with water and emptying it onto the floor (dishwasher was stuck on fill). Called Bosch; you have to use one of their certified repair technicians for repairs; they said that I had to use Bray & Scarff for the repair. Bray & Scarff repaired the dishwasher on April 16, 2002. Dishwasher worked fine until June 19, 2002; when the same thing happened for the second time. Called Bosch; Bray & Scarff came out to repair the dishwasher again. This time the repairman told me that the Control Panel on the Bosch dishwashers must have a defect because they have to be replaced a lot. The Control Panel short circuits itself and burns up causing the dishwasher to do strange things. Called Bosch; this time they replaced my dishwasher; Bray & Scarff installed it on July 2, 2002 (without a dishwasher for 2 weeks). I guess that we have been really lucky, because the Control Panel that is now being recalled has been working OK until March 3, 2009.

Called Bosch; spoke with Denard on March 4, 2009; I explained that all the lights on the Control Panel were flashing on and off, smelled like burning rubber and would not cancel and drain. Denard replied that I would have to have Towson Appliance Service or Wuerstlin Appliance Service out to repair the dishwasher; as these 2 companies are Bosch certified repair companies and no other appliance repair companies can/or are allowed to repair their products. I googled these companies and found bad customer reviews; decided to hire another more reliable company to fix the dishwasher. Called Landers Appliance; they came to repair my dishwasher on March 6, 2009, were on time and very customer service oriented. Repairman checked dishwasher stated that the Control Panel had burned up and they would have to order a new one. No problem, I already knew that they would have to order a part.

On Monday March 9, 2009 the parts manager from Landers called to say that the Control Panel was under a recall (why did Bosch not tell me when I called them that it was a recall problem) and that I would have to have a certified Bosch repair company order the part and repair the dishwasher as Bosch would not allow them to order or repair the dishwasher. Called Bosch; all of what Landers told me was true. Called Bosch’s certified repair company; Towson Appliance Service; spoke with Regina they will not put me on their repair schedule until they have received the part from Bosch. Called Bosch, spoke with Rodney explained that Towson Appliance would not put me on their repair schedule until they have the part and requested the part be shipped overnight to me. Rodney said that Bosch had the part in stock and he would sent it to me overnight tomorrow Tuesday March 10, 2009 and I would receive it no later than 5 PM on Wednesday March 11, 2009. Did not receive Control Panel as promised on March 10, 2009, called Bosch, spoke with Christina. Christina states that the part was shipped to Towson Appliance not to me. I explained how upset I was that the part had not been shipped to me as promised (too late in day to call Towson Appliance). Called Towson Appliance and spoke with Mary.

Mary stated that they did not receive the part and did not know why Bosch had told me they had it. Called Bosch, spoke with Yolanda and asked to speak with a Manager. She told me that a manager would have to call me back and took my name and number. Yolanda calls me back (not a manager as I had requested) to let me know that the Control Panel is really on back order and that they expect to receive more at the end of April 2009 and she doesn’t understand why Rodney told me they had them and would ship it to me. Explained how angry I am after having to deal with this situation for over a week now; not to mention that I have to wash dishes everyday because I don’t have a working dishwasher. I again request to speak with a manager and she says that managers don’t speak with customers directly, but that she will try to get one for me.

Christy (the manager) comes on the line to regretfully inform me that in fact I do have to use one of their certified service repairmen or the Control Panel will never get installed.

MORAL OF THIS STORY - Don't purchase Bosch appliances - too many repair hassles - this dishwasher costs way too much money for the hassle you have to go through to get it repaired when Bosch really knew in 2002 that they had a problem with the Control Panel burning up.
     
Add reply
StarEmpty StarEmpty StarEmpty StarEmpty Star
Bosch Dishwasher SHE46C02UC/40 FIRE HAZARD, Bosch refuses to fix or recall
Posted by on
Rating: 1/51
1901 MAIN ST SUITE 60 IRVINE, CALIFORNIA -- There is a "voluntary" recall on SHE46C02, as models Bosch / SHE46C, SHE56C / FD8501 - FD8505.

My dishwasher is a Bosch SHE46C02UC/40 FD8610 00093, and is not part of the "voluntary" recall, so it will not be repaired as defective by Bosch.

Based on quick review of Internet searches, MANY or MOST of the SHE436C models appear defective, the defect being a burned control board. By being physically burned (electrically shorting out), this dishwasher SERIES is a FIRE HAZARD. Although Bosch replaces boards for "voluntary" recall models, and the Internet has people soldering the boards for temporary repair, neither of these "fixes" will repair the defect of the circuit design which is causing an electronic fault which continues to result in a FIRE HAZARD.

The dishwasher is useless without a working control board and cannot run without a control board. Running the dishwasher with a defective board is running the dishwasher with a FIRE HAZARD.

Bosch refuses to fix and repair this KNOWN FIRE HAZARD model. Their "voluntary" recall was performed to limit the scope of recalls on the entire defective series. The entire series of dishwashers using these defective fire hazard boards should be recalled. The recall should be MANDATORY, not "voluntary".

It is unknown if the repair of the defective and recalled Bosch models eliminates the known fire hazard.

The board is expensive for consumers to replace, $150 USD or more just for the part. Replacing a burned burned with the same burned results in a CONTINUING
FIRE HAZARD.

The Consumer Product Safety Commission is negligent in allowing a "voluntary" recall, when in fact, the defect and its proposed solution needed further evaluation and review. The CPSC will not act without further consumer complaints, but the CPSC website tries hard to hide where consumer complaints can even be submitted. I believe the recall should be MANDATORY.

I of course, will never buy another Bosch product, as their products are defective, dangerous, and the company knows it, and refuses to address the known defects. You have been warned.
     
Read 2 RepliesAdd reply
User Replies:
Obsfucation on 05/06/2013:
From their site:
"Q. Is the affected component being used with other products?

No. This panel has only been used on the specific models announced in this recall, which were manufactured between 1999 - 2005. No other Bosch models contain the affected component."

So if you don't have the component under question, what would they repair?
Yusten on 05/06/2013:
You will be buying more Bosch items in your lifetime, good luck finding a spark plug not made by Bosch.
Close commentsAdd reply
StarEmpty StarEmpty StarEmpty StarEmpty Star
Bosch Ecosense SHV65P03UC/63 Is a HUGE Disappointment
Posted by on
Rating: 1/51
HUNTINGTON BEACH, CALIFORNIA -- We had a complete kitchen renovation done in the summer of 2011. I hired the designer to also help me with appliances and other choices. She was all about top name brands and appearance so would suggest appliances based on whether they could have custom wood panels installed. I did go with most of her appliance suggestions, nixed a couple that I felt were too expensive and not worth it. Went for the recommended Bosch Ecosense which was a huge mistake.

It LOOKS great with the custom wood paneling (and it's quiet) but that's about it. We had to go with the small one (24") which I didn't think would be a problem since its only myself, my husband and my teen son living at home. But it is so unbelievably small that I have to run it daily (using only dishes, glassware and silverware).

It does have "flippers" in the interior so you can change the design to accommodate what you are washing that day but it is so cumbersome that loading it takes a ridiculous amount of time. I'm constantly rearranging the dishes/glasses. If I put a mixing bowl in, it takes up too much space so I have to hand wash pots/pans/large bowls and put them in a drying rack on top of the expensive granite counter-kind of defeats the intention of having a nice looking kitchen.

I use the recommended rinse aid specific to drying every time I run it but the dishes are soaking wet. I have to open the dishwasher after it runs and let the very hot dishes dry for more than 2 hours but even then the glasses never look as sparkling as they did with my old dishwasher. Despite a very thorough rinse before loading, about 20% of the dishes and 30% of the silverware come out with food encrusted and hardened so I have to pick the food off and rewash them.

My cheap old dishwasher was very noisy but it did a GREAT job. And the Bosch is so hard to load that neither my husband nor my son will do it-they did with the last one! When I called the appliance store, I was told that that's just the nature of the beast if one wants a nice looking wood paneled dishwasher. All in all, a HUGE disappointment.
     
Read 2 RepliesAdd reply
User Replies:
trmn8r on 08/20/2012:
This review should assist others considering a similar model.
gerry on 03/23/2013:
Have the same dishwasher and have to agree. I was hoping there was actually something wrong with it because it does a lousy job cleaning dishes. Very quiet - that's about it. My 25 yr old maytag cleans anything. German eng high end??? Not this time.
Close commentsAdd reply
Draining problem with Bosch Dishwasher
Posted by on
I am totally frustrated with this dishwasher. We bought Bosch since it was renowned for its engineering. The dishwasher had sporadically not finished draining at the end of its cycles. It became increasingly difficult and finally nothing could get it to finish the draining process.

I thought maybe it was just that my dishwasher had worn out. Then I went on the web. Search Google with the terms "Bosch dishwasher won't drain" and hundreds of similar complaints come up. It spans several models. The repairman said it was a flaw with the plastic fittings that connect the dishwasher to the sink drain.

I wrote an email to Bosch asking if they were aware of the problem and asking for reimbursement for the repairs. After several form-letter brush offs, they replied that their dishwasher was fine. Essentially they chose to ignore all these consumers. I would have hoped they would have been at least interested in investigating the problem. I recommend not buying a Bosch dishwasher.
     
Read 3 RepliesAdd reply
User Replies:
qualityappliance on 10/09/2009:
The plastic fittings that you are referring to is called an "air gap" and is there to be certain that dirty sewer water does not back up into the dishwasher. The air gap is probably plugged up or the dairn hose is kinked or otherwise restricted. It is highly unlikely that it is a problem with the dishwasher itself.

Good luck.
JR in Orlando on 10/09/2009:
Does this "air gap" plastic piece serve the same function as the "j" shaped fitting under sinks to prevent sewer odors from backing up?
BlogZilla on 09/30/2012:
I seriously don't understand the complaints about Bosch's rack design. It's one of the best rack designs I've seen and sure beats the Mickey Mouse design of the Whirlpool dishwasher we had . We have a SHE55M12UC. Rack designs vary depending on how much you want to spend. Of course the cheaper Bosch's won't have as good of racks as the more expensive models.
Close commentsAdd reply
Bad experience with Bosch and their service
Posted by on
About two years ago we asked our appliance store to recommend a good dishwasher, and they said Bosch was the best. We paid over $600 for a Bosch SHU3326UC undercounter dishwasher, and immediately began having problems with it.

The first and most serious problem was that about every 10-20 washes it would leak all over our wood kitchen floor. We called the appliance dealer, and they sent out people on three or four calls, and we got all kinds of explanations (you loaded it wrong, it is not level, the seal is bad, etc.), but none of the solutions fixed the leaking. Eventually we gave up on that, and began to just be sure to put towels under the washer so that it would not flood out the kitchen floor.

About a year later, we noticed that the dishes were no longer getting clean, and water was pooling in the bottom of the unit. We cleaned the filter, but that had no effect. We did not want to go through the same appliance dealer, so I called Bosch national 800 customer service line. I got Joel, who was very friendly and helpful. When he heard the problem with the flooding, he asked "do you have a plastic flexible cutting board?" I said yes - and he explained that if this was loaded on the right side of the bottom rack, it occasionally would block the air pressure release hole, and cause the unit to flood the floor. Problem solved! Too bad the dealer's techs didn't know that.

So then, I explained about the pooling and dirty dishes problem. He said he would try to get an authorization to send out a service tech from another appliance company. He asked me to call back with the specific model and serial number, and ask for him. I called back the next day, but got someone else who was not friendly, and told me that I should talk to them, not Joel - they said that the computer showed that a repair authorization had been issued, and I could call the local dealer. We did that, and they sent someone out, who said there was some dirt in some parts, but said we needed new parts and something in the motor assembly. We were charged $89 for the service call (apparently, when they authorize service, they will pay for parts, but not labor - this was not explained until we were charged). When the parts came in, another service person came out from the same dealer, and said the parts were not needed, and blamed the dirty dishes on us - same old, same old: you didn't load it properly, you should wash the dishes thoroughly before loading (why have a dishwasher?), maybe you used the wrong amount of rinse aid, change from Electrosol to Cascade, etc. At least he did not charge us for a second service call.

So, we end up solving the flooding problem with Bosch's help, but the dishwasher is a piece of junk and does a horrible job of cleaning dishes and we are stuck with this piece of crap, that no one can fix. I guess there is no choice but to abandon the unit and toss it out - $600 down the drain - and buy another brand.

My recommendation to anyone considering a Bosch dishwasher - Don't.
     
Read 2 RepliesAdd reply
User Replies:
Slimjim on 05/16/2005:
I have a 3 year old Bosch, and while I haven't run into problems, do wonder if they are worth the money. Using the double stacking racks is a waste as things never clean if blocked from the wash arm. They don't dry that well either due to no real machine activity in the dry cycle.
Deja on 11/28/2006:
I too am having problems with the Bosch dishwasher. Also bought top of the line one. Water accumulates at the bottom, and rust spots on the silverware. Finally the unit, which is 6 months old, conked out. Initially Bosch blamed the contractor for faulty installation but when they checked and heard who the contractor was, the accepted that the control panel had burnt out. My contractor had already advised me that Bosch is having issues with control panels. I was promised a new one. Ten days later I have no information on the replacement, and am not finding their customer service helpful at all. In the meantime, the dishwasher sits in my renovated kitchen, totally dead. Don't know where to turn to.
Close commentsAdd reply
StarEmpty StarEmpty StarEmpty StarEmpty Star
Bosch Dishwasher Failed but Customer Service Failed More
Posted by on
Rating: 1/51
Our four year old Bosch Dishwasher, model number SHX55M06UC/46 started out as a quiet dishwasher. By its fourth birthday it was noisier than our old unit. It finally died when the circulator pump self-destructed. I pulled out the broken pump and it clear that the armature was widely off balance. The vibration had eaten through most of the armature shaft, and it eventually destroyed the bearing.

Bosch parts and service had zero interest in discussing this problem. All they would consider is to have me pay to have a Bosch technician drive to my house and look at the part. They refused to accept a digital photo of the broken part. I should not have to pay to have someone travel to my house to look at a broken part, when a photo would have shown the defect. The Bosch customer representative said that no one at the company wanted to hear from me about this problem, I could only pay to have a technician come to my house. No emails would be accepted by their technical staff about my problem. Then they scolded me for removing the broken pump myself.

If they don't want to hear from me that's fine. I will simply buy from a better company.
     
Read 2 RepliesAdd reply
User Replies:
trmn8r on 10/16/2013:
I can understand both sides here. You are upset with the quality of the unit. Bosch is being asked about performing service, since this unit is not under warranty, and expecting a non-disassembled dishwasher is normal. I am not sure what you were hoping for in exchange for a digital photo - if you have parts but not service coverage, it is common for a tech to have to see the part in person to obtain a replacement.
junkmail55555 on 01/10/2014:
Please buy from a better company. Bosch HAD a reputation, but I think it is long gong. They don't give a damn, and are heading the way of Sears, K-mart, JC Pennys, etc. Avoid as they are going in a downward spiral.
Close commentsAdd reply
StarEmpty StarEmpty StarEmpty StarEmpty Star
Worst Dishwasher
Posted by on
Rating: 1/51
FORT MYERS, FLORIDA -- I have a Bosch silence plus unit that I purchased about 4 months ago and it is quiet but other than that it is the worst dishwasher I have ever owned. Its capacity is substandard unless you may be using children’s plates and the silverware container is a joke!

It is designed so that as the plastic expands from the hot water and the knives and forks become entrapped when it cools and jam in place. I have literally been able to pick up the entire basket of silverware while trying to extract one fork from the basket after washing.

It also leaves soap scum on the glassware and is not close to what I expected for the price and doesn’t compare to the 12 year old Frigidaire that it replaced.

Never again will I purchase a Bosch appliance, stick to the headphones and sound systems, they are great, leave the dish washing to people who build appliances.
     
Read 1 RepliesAdd reply
User Replies:
John Nicholson on 08/19/2013:
When you buy a Bosch you buy the name, not a quality appliance. Buy a basic dishwasher with as few "bells and whistles" as possible. When it breaks, throw it out and buy another.
Close commentsAdd reply
Top of Page | Next Page >