Defective front load washer & dryer that needs to be RECALLED!!!!!
WOW I sure wish I had read all these bad reviews before I wasted $1500 on my P. O.S washer & dryer. After about a month the dryer started to get the clothes hung up inside the drum, at first I thought that may be that load was to big, but it does it on small loads also. So after lots of tore up clothes, & a stack of about 300 or more pictures to prove it, I called & told them I believe you have a faulty design!!!RECALL IT! They had someone come out & service it, replaced EVERYTHING inside the dryer (even the drum itself), that did nothing. So they replaced it for me twice. The funny thing about it, when I went to get it replaced, they said the reason was for a knocking noise, not even the real problem. That's messed up! When I talked to customer service AGAIN and told them that I not happy at all, they said they would give me 60% off any of their other products (wow what a deal! NOT!!). I told him to stick his 60% you know where & that I would never buy another one of their products again. The fact is they really don't care. They got my money, that's all that matters to them, not the fact that I have five kids, laundry all the time, and now a bunch of tore up clothes. The washer is not as bad, but I don't think it really gets the clothes that clean. What a waste! They suck, don't buy it.