Frigidaire Dryers - Page 2

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1.0 out of 5, based on 1 ratings and
17 reviews & complaints.
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Warranty
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Dryer failed the day before the warranty expired and they refused to warranty dryer. They say that because I was unable to reach them the night it failed the warranty is expired although the dryer was in warranty when it broke. I am of the opinion that the dryer was in warranty when it broke therefore they should repair it. This tell just how well they honor their warranty and I will never purchase another Frigidaire Product.

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Burned Up
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I bought a Frigidaire washer and dryer 2 years ago the dryer caught fire ruined my floor I had to repaint and install a new floor. I sent my claim to Frigidaire they said since I did not keep the burnt clothes after 3 months that my claim was denied I would not recommend Frigidaire to my worst enemy horrible company their products and customer service! Beware it could cost you your life!

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Wrinkled Clothes
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CHARLESTON, WEST VIRGINIA -- I bought a new dryer and front load washer in Oct. 08. The washer is good but the dryer really SUCKS!!! It is the worst dryer I have ever owned. All the clothes come out wrinkled in which we have to iron. Will never go with Frigidaire again.

Company Response 03/27/2009:

I am contacting you on behalf of Electrolux Major Appliances in relation to your posting on www.my3cents.com. I would like to apologize for the difficulty you have had with your appliance. I would appreciate the opportunity to discuss this issue with you so that I can personally look into this matter. In order to do so, please send me your contact information, and the best time to contact you. I would also need your model and serial number and a file number if available, so that I can research this matter. Again I regret your disappointment with your appliance and look forward to resolving this issue with you.

Sincerely,
Chris Polk
Escalation Specialist
Electrolux Major Appliances
chris.polk@electrolux.com

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Motor
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HARTSELLE, COLORADO -- I work at a GE plant. But thought I would give another cheaper brand a go. Purchased a Frigidaire dryer. After 1 year the motor went out. Going back to GE...

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Lint Filter
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DELRAY BEACH, FLORIDA -- The worst lint filter system imaging, horrible the filter guard continually warps and cracks. Just wasting money on lint filters. Wish I could exchange for another brand.

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Complaint
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My name is ** and in October 2005 I purchased a refrigerator, stove, dishwasher, microwave, washer and dryer from Nebraska Furniture Mart in Kansas. These appliances are less than 2 years old and I have already experienced problems with all of them but the washer. I could not afford, nor think I would need, the extended warranties (especially within 2 years) and did not purchase them. Nor can I afford the prices that are charged to replace the parts and the rip off service calls.

I know of many people, including my parents, who have had the same appliances for 10-20 years and do not understand the apparent lack of concern you have for your customers. Needless to say I am disgusted with your products and your retailers and will never purchase another Frigidaire product. Furthermore I will use whatever media at my disposal to advise the public of the inferior products that you produce. I am also contacting the Better Business Bureau and Attorneys General in both Missouri and Georgia. I am sick of being ripped off by major companies trying to get rich.

Company Response 11/12/2008:

I am contacting you on behalf of Electrolux Major Appliances in relation to your posting on www.my3cents.com. I would like to apologize for the difficulty you have had with your appliance. I would appreciate the opportunity to discuss this issue with you so that I can personally look into this matter. In order to do so, please send me your contact information, and the best time to contact you. I would also need your model and serial number and a file number if available, so that I can research this matter. Again I regret your disappointment with your appliance and look forward to resolving this issue with you.

Sincerely,
Chris Polk
Escalation Specialist
Electrolux Major Appliances
chris.polk@electrolux.com

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Washer never worked
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MT. PLEASANT, MICHIGAN -- I purchased a paired washer & dryer. Stackable front loading. The washer from day one did not dispense either the bleach or the fabric softener. Multiple visits by service companies and 2 years later I still have a washer that takes 45 minutes per load to run and I must hand mix water with the softener and bleach and add them through the soap dispenser myself. Now the dryer needs a new igniter already. I paid a lot of money to become more inefficient.

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