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Frigidaire Dryers Consumer Reviews - Page 2

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Complaint
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My name is ** and in October 2005 I purchased a refrigerator, stove, dishwasher, microwave, washer and dryer from Nebraska Furniture Mart in Kansas. These appliances are less than 2 years old and I have already experienced problems with all of them but the washer. I could not afford, nor think I would need, the extended warranties (especially within 2 years) and did not purchase them. Nor can I afford the prices that are charged to replace the parts and the rip off service calls.

I know of many people, including my parents, who have had the same appliances for 10-20 years and do not understand the apparent lack of concern you have for your customers. Needless to say I am disgusted with your products and your retailers and will never purchase another Frigidaire product. Furthermore I will use whatever media at my disposal to advise the public of the inferior products that you produce. I am also contacting the Better Business Bureau and Attorneys General in both Missouri and Georgia. I am sick of being ripped off by major companies trying to get rich.

Company Response 11/12/2008:

I am contacting you on behalf of Electrolux Major Appliances in relation to your posting on www.my3cents.com. I would like to apologize for the difficulty you have had with your appliance. I would appreciate the opportunity to discuss this issue with you so that I can personally look into this matter. In order to do so, please send me your contact information, and the best time to contact you. I would also need your model and serial number and a file number if available, so that I can research this matter. Again I regret your disappointment with your appliance and look forward to resolving this issue with you.

Sincerely,
Chris Polk
Escalation Specialist
Electrolux Major Appliances
chris.polk@electrolux.com

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Frigidaite Washer / Dryer Combo Absolute Disaster
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This product had problems from the day we received it. The agitator in the washer twists and pulls clothing causing damage. The worst is, the dryer which makes loud horrible squealing noises. I do believe this is a poorly made product that is far below industry standards. As a realtor selling condos I would never advise customers to purchase Frigidaire products.

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Warranty
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Dryer failed the day before the warranty expired and they refused to warranty dryer. They say that because I was unable to reach them the night it failed the warranty is expired although the dryer was in warranty when it broke. I am of the opinion that the dryer was in warranty when it broke therefore they should repair it. This tell just how well they honor their warranty and I will never purchase another Frigidaire Product.

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Burned Up
By -

I bought a Frigidaire washer and dryer 2 years ago the dryer caught fire ruined my floor I had to repaint and install a new floor. I sent my claim to Frigidaire they said since I did not keep the burnt clothes after 3 months that my claim was denied I would not recommend Frigidaire to my worst enemy horrible company their products and customer service! Beware it could cost you your life!

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Wrinkled Clothes
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CHARLESTON, WEST VIRGINIA -- I bought a new dryer and front load washer in Oct. 08. The washer is good but the dryer really SUCKS!!! It is the worst dryer I have ever owned. All the clothes come out wrinkled in which we have to iron. Will never go with Frigidaire again.

Company Response 03/27/2009:

I am contacting you on behalf of Electrolux Major Appliances in relation to your posting on www.my3cents.com. I would like to apologize for the difficulty you have had with your appliance. I would appreciate the opportunity to discuss this issue with you so that I can personally look into this matter. In order to do so, please send me your contact information, and the best time to contact you. I would also need your model and serial number and a file number if available, so that I can research this matter. Again I regret your disappointment with your appliance and look forward to resolving this issue with you.

Sincerely,
Chris Polk
Escalation Specialist
Electrolux Major Appliances
chris.polk@electrolux.com

Replies
Motor
By -

HARTSELLE, COLORADO -- I work at a GE plant. But thought I would give another cheaper brand a go. Purchased a Frigidaire dryer. After 1 year the motor went out. Going back to GE...

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Lint Filter
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DELRAY BEACH, FLORIDA -- The worst lint filter system imaging, horrible the filter guard continually warps and cracks. Just wasting money on lint filters. Wish I could exchange for another brand.

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Washer never worked
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MT. PLEASANT, MICHIGAN -- I purchased a paired washer & dryer. Stackable front loading. The washer from day one did not dispense either the bleach or the fabric softener. Multiple visits by service companies and 2 years later I still have a washer that takes 45 minutes per load to run and I must hand mix water with the softener and bleach and add them through the soap dispenser myself. Now the dryer needs a new igniter already. I paid a lot of money to become more inefficient.

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Frigidaire Dryers Rating:
Star Empty star Empty star Empty star Empty star
1.0 out of 5, based on 2 ratings and
18 reviews & complaints.
Contact Information:
Frigidaire
Electrolux Home Products
P.O. Box 212378
Martinez, GA 30917
1-800-374-4432 (ph)
www.frigidaire.com
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