Frigidaire Gallery Ice Maker Experience Model Fghb2844lf
CARMEL, INDIANA -- We purchased the Frigidaire refrigerator January 2013 (model fghb2844lf) and the ice maker worked fine. After a year of operation, the ice maker began to slow production noticeably, to the point where it seemed like it was not working at all.
Immediately after we purchased and installed the fridge, we called a technician for service regarding a different issue (that being a change in design whereby a magnet rather than a spring is used to control the flapper between the top french doors). Anyway, the technician advised us to utilize the ice maker on a regular basis to help keep it from clogging when full. Given the design of this ice maker drops ice near the back end, and, the screw post pulls the ice forward, one needs to either manually (by hand) pull ice forward to fill the tray (kind of a pain), or, as the technician advised, to utilize the ice maker so the screw post pulls the ice forward to eventually fill the tray completely full. (Also, I would fill a large plastic cup with ice and then dump it back into the front of the tray if there was a period of time, say 2 or 3 days, of inactivity).
After the tray is full, there is a high likelihood a glob of ice will develop if the ice maker is not utilized. This may occur due to the warming and freezing as a result of opening and closing the top french doors. (The ice maker is located inside the fridge and while it is an isolated unit, it is not completely insulated therefore susceptible to temperature variations, especially if one leaves the fridge door open for a long period of time, i.e. teenagers).
So back to the issue, the ice maker slowed production after a year of operation to the point where it seemed like it was going to quit. I removed the tray and noticed ice build-up not only on the back end of the tray, but the adjacent connection where the tray engages with the mechanical unit towards the rear. This fridge has a power on and off button just for the ice maker. It is conveniently located on the front door along with other control buttons. When the ice maker is turned off, it stops cooling/freezing the ice maker compartment only. This allowed me to defrost the ice maker unit without completely turning off the entire fridge. Note the defrost of the ice maker unit takes several hours because the fridge is still cooling. I helped speed up the process by removing pieces of ice by hand. I used a plastic knife to help loosen the ice being careful not to damage the unit.
After the ice maker defrost process, I installed the tray and turned the ice maker back on. At first the unit only made a cube or two after several hours of operation. After a few days it seemed the ice maker continued to only produce a few cubes. I had maybe a cup of ice after 3 days. I was concerned and began to search for suggestions/corrective action on-line. (I'm not one for calling a technician right away. Especially given the fact that the one-year warranty expired and I did not purchase an extended warranty). Anyway, the one suggestion I was considering was to defrost the entire fridge because it was possible the ice maker supply line could be frozen. I should mention the water supply line works fine. I can get water from the door and the water flow/pressure is good. In order to defrost the entire fridge to ensure the ice maker water supply was not frozen, I was planning for a freezing weekend night so I could simply place my items in the garage while defrosting the fridge overnight.
Miraculously, while waiting a few days for the weekend to arrive, the ice maker began to increase production! Finally, after about week of waiting, the tray is almost completely full. Hallelujah!
So what might have happened? My guess is the water supply to the ice maker may have been partially frozen/clogged and it eventually opened with continuous operation. Whatever happened, it seems to be working so far.
In addition, I should mention this refrigerator makes plenty of strange noises. This happens quite infrequently and seems to be normal given that it occurs on a reoccurring cycle. Most of the time, the fridge runs quietly.
My final comments include thoughts regarding these reviews. It seems you can easily find negative comments, especially for ice makers, on all manufacturer's appliances. Initially, I was going to join the band of nay-sayers and bash Frigidaire for making a piece of junk. My personal experience is given to help people realize that with a little bit of maintenance and patients, this complicated piece of machinery seems to be doing the job. Given that my demand for ice is low right now, the real test will be when the hot muggy days of summer return. I'll be sure to comment then.......