Design Flaw Repairs Cost More Than Original Purchase Price
ATLANTA, GEORGIA -- In 2008, I purchased a brand new Frigidaire Side by side refrigerator model # FRS3R4EW4. Since then I have had to hire a repair technician 3 times at the cost of $249.00 each time. I have had to throw out hundreds of dollars worth of spoiled food, mop up water and try to restore damages to my hardwood floors. For what I've lost, I could have purchased another new refrigerator.
There is a design flaw with part # AP3837323. This is the start-run relay, aka "compressor kick starter". Looking at several websites, you will see that this is the first complaint about this refrigerator series. Please don't waste your time trying to call the customer service 800 number. What a joke! They only try to sell you something and record your phone number to sell to telemarketer lists. They also don't speak English and know nothing about appliances or repair issues. Also, be prepared to wait on the phone a long, long time as you hear, "Your call is important to us" repeated many times. This product is sold under several popular appliance names such as, Whirlpool, Kenmore, and a few more.
Also before you buy a frig, make sure it's manufactured in the USA. These are mass produced in Mexico. If you buy one, be prepared to listen to a huge array of vibrating, rattling and obnoxious sounds coming from the back of the frig. Also it would be prudent to buy at least 3 $60.00 relay parts as you will soon need to replace them. PLEASE DON"T BUY THIS PRODUCT!