General Electric Company Monogram Series Consumer Reviews - Page 5

CONIFER, COLORADO -- I remodeled my kitchen end of 2009 and installed GE Monogram double ovens. I have had nothing but problems and never know if it is going to work. The motherboard has been replaced 6 times in two years. One just replaced last Friday and now I can only turn on one oven and if I press the lower oven light it turns off the upper oven and it is one week before Christmas.

There is mold growing in my GE 36 inch all refrigerator, it appears this is problem that is common. GE doesn't seem to be backing this up as I have to pay for the repairman to come out and diag. the problem, which they really already know what is wrong as many other people are having the same problem with the same refrigerator.

In 2007 we did an extensive remodel and purchased high-end appliances. The large GE MONOGRAM refrigerator (no freezer portion to it) was apparently a mistake. It grows mold/mildew rapidly and requires CONSTANT cleaning. Something is wrong, as never before have I had an issue such as this with a refrigerator. The appliance store has no idea what the problem could be. Try another repair service, again? It is on the coldest setting. How have others resolved this problem?

Purchased a Monogram gas cook top. A hum sound comes from the transformer. The GE technician replace the transformer, the hum became worse. GE then replaced the cook top with a new cook top. The new cook top also hums. A new technician came out and said that replacing the transformer is all he can do, and if it did not work last time it probably will not solve the problem. I am now trying to resolve with GE, but have no resolution yet.

We have had nothing but trouble with the GE Monogram range - now the self cleaning part does not work and all the shelves fall off the framing when I am cooking. The refrigerator drawers and shelves are cracking and breaking and the freezer has been nothing but trouble - freezer is on bottom and continual problems with the upper tray sliding off racks and getting stuck. I will never buy this brand again! And service calls are highway robbery!

PRESCOTT, ARIZONA -- If GE Monogram put more effort in designing a quality product than marketing it as a quality product perhaps it would work correctly. I have had my GE Monogram Trivection Oven for 2 months and have used it all of twelve times before it failed completely. I am now on my third service call and the oven still does not work. The repairman cannot even access the service menu. I have also been treated rudely by GE customer service agents. I am at 48 days and counting without an oven and hours of calls to customer service.