Worst Computer Ever Owned
From day one this computer has frozen with no warning or reason. It would appear to be at worst while showing video IE. Netflix or utube. but will also freeze up with just the desktop open. I have opened ... read full review9 Replies - Latest reply on 07/15/2013
DENVER, COLORADO -- Dear HP,
You can keep the $100,000+ of Hewlett Packard equipment I (and the companies I have purchased for) have spent with you over the last fifteen years. Though we’ve been together a long time, ... read full review2 Replies - Latest reply on 04/24/2012
COOKEVILLE, TENNESSEE -- The HP Scanner has not worked from day one - I continue to get an error message - "The scan cannot be performed because another program or computer is using the network, try again later" HP customer ... read full review1 Replies - Latest reply on 02/11/2012
Complaint regarding HP laptop
UAE -- Dear sir or madam,
I am writing this to complain about the poor support services by HP. The following is the content of the email I have sent several times to different departments. There has been ... read full review5 Replies - Latest reply on 10/21/2013
Got the crap in August. Never worked. But, on the bright side, I learned a pretty good imitation of Hindi from the "technicians" they foisted on me.
Eric Lamont in sunny San Clemente
Problems with G72 Laptop
I bought a HP G72 laptop less than 18 months ago. A few months after purchase it started to have problems with overheating especially when playing video. It has now completely died - the motherboard is ... read full review5 Replies - Latest reply on 06/22/2013
HP PCs are junk
CUPERTINO, CALIFORNIA -- I purchase a customized Pavillion 9500T from HP 12-9-2007. I received the machine 2-22-2008. The mother board failed on 12-23-2011. This expensive machine lasted 3 years and 10 months. This expensive ... read full review9 Replies - Latest reply on 11/12/2012
USA, COLORADO -- I purchased a printer and the box was missing the USB cable. I went online to find a customer service phone number or live chat and there was neither. The only numbers HP publishes is numbers for purchasing products. I called one of these and was transferred to the warranty department who promptly told me I would have to purchase the part even though they forgot to include the part in the box. So, two strikes against HP--one big one for not having a customer service number and another for being sleezy and putting their mistake on me, saying I needed to, once again, purchase something from them--something I had already purchased in the first place.3 Replies - Latest reply on 11/30/2011Add reply
WARWICK, RHODE ISLAND -- I have an HP Pavilion 9205, recently ( the next in a string of things ) the wireless simply stopped working. Sons Apple works fine on same network of course. There is no customer service on this issue other than old questions with no real answers. They rely on the public to answer each others questions Bought new wireless HP printer, that was junk as well.
3 Replies - Latest reply on 10/31/2011Add reply
Apparently they don't care or read this stuff, and neither does the public since we keep buying it. Buy Apple.
SOUTHBURY, CONNECTICUT -- HP hardware is defective. Company refuses to replace computer. They will try to fix it but it will take two weeks, leaving me without a computer.
The computer is three months old. They will only ... read full review5 Replies - Latest reply on 10/20/2011
To start out, I would never buy another product from HP. This computer has been terrible, replaced once, a class action lawsuit relating to it and terrible customer service.
3 Replies - Latest reply on 11/21/2011Add reply
Their extended warranty purports to provide in home service. However, it is almost impossible to get them to honor it. First, you spend hours on the phone troubleshooting with someone in India, then if that doesn't work, you pack up the computer and send it back to their shop. They will only provide in house service if a particular part is identified as broken.
Do yourself a favor and buy a different brand of computer, printer, tablet or whatever.
HP computers do not work
Against my better judgment, my mother purchased an HP computer for me. I was not with her when she did this or I'd of talked her out of it.
This HP pc I have now has been replaced 4 times in the past ... read full review13 Replies - Latest reply on 10/30/2011
Bad Customer Service Bad Product
I ordered a new computer for my son through HP website I called and spoke with a sales person once the order was completed. I waited for shipment When I received the order the Xbox was Missing I called ... read full review
I have been on computer Three hours trying to talk to anybody. The block every approach. I was trying to print something very important, and the printer just stopped I opened door to printer cartridge and the printer ejected it hitting my wrist. Printer tells me on its screen that this was not an HP cartridge it was not printing anything. I did have a HP printer before this one it used refill cartridges. Has the world gotten so greedy that a printer that had been printing with this cartridge before it attacked me.
1 Replies - Latest reply on 06/11/2011Add reply
I called HP all I got was no help could not understand each other. I spent two more hours one line, even was told they would tell which other cartridges were acceptable and was told site unavailable. Believe me I tried five of the tips to help none worked.
I purchased my G72 new at Sams in Paducah ky. my power was off due a storm and while operating on battery a low charge appeared and before I could shut down a dark spot appeared on the screen and I FELT EXTREAME HEAT coming from the lid. AN area of the lid suffered extreame damage.
3 Replies - Latest reply on 05/17/2011Add reply
Sams said it was HP'S problem and HP demanded #329 plus shipping to repair it. Note:it is still useable. The unit was purchased last July out of stock.