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Maytag Corporation Bravo Series

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Worst Washing Machine Ever
Posted by Mimi.griswold on 01/15/2012
Right out of the washing machine
Right out of the washing machine
Jan 15, 2012 - One year with this machine and I hate it. Leaves white residue all over dark clothes. Probably on light clothes, too but can't see it. I have called into help line twice, and at their urging tested water temp, switched to Tide. Also washing small loads on HOT and BULKY setting to get more water in rinse.

Sometimes clothes are DRY after going thru entire wash cycle! I now wash only jeans on 1 load, only shirts in another as suggested by their support person. No change... and such small loads... all on HOT with extra rinse kind of defeats the purpose of high energy. Have photos if you want.

     
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Posted by trmn8r on 2012-01-15:
I could only find a handful of complaints about this washer, but I did see a few that also say it doesn't get clothes clean.
Posted by At Your Service on 2012-01-15:
I can't say I blame you for being frustrated. The first thing to do is determine what the white residue actually is. That will indicate where it's coming from and how to resolve the problem. Make absolutely sure to not use too much laundry detergent. Even with a full load of laundry, a high efficient Bravo can clean with only a third of a cup of detergent. Also, make sure you are only using the low sudsing H.E. labeled detergent. This detergent is much more cost effective and is designed for the new engineering of washers.

Once resolved, I'm sure you'll love the Bravos. They've been rated as a top pick of BestCovery. As they stated, "With an overwhelming amount of positive reviews, the Maytag 'Bravo model' has established itself as the budget choice of the people. 4.0 cu. ft. capacity and 10 wash cycles make up some excellent positives to owning this machine." Consumer Reports has also listed it as one of it's best selections for the high efficient top loads.
Posted by Venice09 on 2012-01-15:
It sounds like you have done everything possible to get the washer to work properly, to no avail. If this is the machine that's similar to Cabrio, I understand why the clothes don't come out clean. I looked at one of these machines the last time I bought a washer and instinctively knew it wouldn't work to my satisfaction. I'm so glad I trusted my instincts and went with a standard top loader. I honestly don't think turning a front loader upright could ever work right.

Good review. Very helpful.
Posted by marion203 on 2012-01-22:
Have the same problem as mimi.griswold.Have tried everything and still am getting residue on my clothes.Saved so long and am so disappointed,wish I had my old Maytag back.
Posted by Nohandle on 2012-01-22:
From your photo that appears to be soap residue or perhaps lint left from a previous load. I've had it happen a time or two with my washer and knew exactly what had happened when the cycle was over. Once the soap powder had not dissolved completely in the cold water, dark clothes, so after that if I used powder would run a little warm in the tub, agitate by hand until dissolved and then flip to cold and put in the darks. My appliances are older but I'm well pleased.

Why on earth are we to spend extra time doing laundry when the idea was to save time? Let me get a scrub board and go to the river bank. That might be quicker than using some of the newer models.
Posted by GenuineNerd on 2012-01-22:
Using the wrong type of detergent, or too much detergent, can cause problems like this with the newfangled washers. Use only HE-rated liquids (not all Tide is HE), and only at the recommended dosage. Don't think the old school way that more detergent means more clean. These washers clean better with less detergent and water.
Posted by trmn8r on 2012-01-22:
Good point, GN.
Posted by Venice09 on 2012-01-22:
"Sometimes..clothes are DRY after going thru entire wash cycle!"

That says a lot about the way these washers work. Clothes simply can't be cleaned under those conditions. That was my first impression when I first looked at one of these machines, and it turned out to be accurate based on all the complaints.

"Why on earth are we to spend extra time doing laundry when the idea was to save time? Let me get a scrub board and go to the river bank. That might be quicker than using some of the newer models."

Bingo!

Progress is often an illusion.
Posted by KR on 2012-02-19:
I have the same issues. This washer is terrible. I have now resorted to putting the soap directly in with the clothes and add oxy clean. i turn on the extra rinse cycle and add buckets of water to the wash after fill. It is ridiculous. Dont care if I ruin the machine bc it didnt clean in the first place and they wont take it back. For the first time i have sudsy water and clean non destroyed clothing! If I end up having to replace it bcof my method I will bc I was going to have to buy an old school washer to replace this 950 dollar hunk of junk! They should be ashamed of themselves. Instead of cleaning it imbeds stains. Stay away from the bravo!
Posted by Vera on 2012-08-09:
I have had this washer for about a year and a half. I hate it






I have had this washer for a year and a half and am not happy with it. If you open the lid after it fills you will see that it has very little water in it. I always use the extra rinse because I can smell the detergent in my clothes. I had to have the repairman out after about 3 months. I put a lap throw in it, put it on bulky load and it stopped working. It would overfill, not agitate, and not spin out. It is currently not working. I put in two pair of jeans and two polo shirts. One pair of jeans was soiled so I set it for heavy soiled load.(I had never changed the setting from normal since my first problem was incurred from doing that.)
The jeans came out still wet and not clean at all. I set them on "normal" load and washed them again. The machine said "sensing" for a long time.I didn't hear any wash action but the load did spin dry--but they were as dirty as when I put them in. I hand scrubbed them and put them on the line to dry. So I will call the repairman again. This washer is for dolls clothing!




Posted by Kim on 2013-03-16:
Have had my Cabrio for almost two years and hate it. White residue on my dark clothes every wash some clothes are still dry too. Have bought every different kind of HE detergent too plus I water it down as per a repairman that came to look at it. He also told me to do an extra rinse cycle. SO what is the point of having an energy efficient washer if you have to do an extra rinse. Also replaced my water softener thinking it might be that. Hate this machine
Posted by swrlmr on 2013-03-19:
I have had a Bravo for 2 years and have the same problem. It appears like fine lint that gets caught in the creases form in the clothing from the spin cycle. I have to wash my dark clothes 2 and 3 times...I only use he liquid, and the minimum amount. What good is having an energy/water saving washer if you have to re-wash 2 and 3 times?? Horribly disappointed and want my old washer back (that uses more water) I'm using that much anyways with my re-washes!
Posted by FedUp! on 2013-04-18:
Besides seeing white streaks in my colored clothes, it's already starting to rust out like an old car. Anyone else?
Posted by Leigh on 2013-05-11:
I bought my top loading Maytag Bravos about a year ago and within the last 4 months, I've also gotten the white streaking on my dark clothes (I'm sure it's on the light colored clothes also.). I thought it might have been a tissue that had gotten in with the wash at first, and then I thought the soap had congealed...I only use HE liquid soap...but finally decided the machine just wasn't worth what we had paid for it. I now have to rinse my clothes 1 or 2 times after washing them to ensure they are rinsed. If it can't rinse, how can it be cleaning?? I just don't feel like the HE washers do the job well. My next washer will be an old school, water filling tub style washer.
Posted by jane on 2013-05-22:
I have had the same problem with my bravos washing machine, the dark residue remaining on my clothes after being washed. I have had to run them back through a "rinse and spin"cycle., so much for energy efficient.
Posted by Linda on 2013-05-29:
That is so funny, I have the same thing and you know what they told me... there is an adjustment inside the panne to raise the water level, but they would have to send someone out and that would be a service call you can not adjust your self.
Posted by Sherri on 2013-06-01:
I hate this washer!!!! What a waste of time and water. I will never buy Maytag again. White residue every time I wash!!!
Posted by Donna on 2013-06-04:
I have a 2008 Sears washer, not an HE, top loader, regular agitator. I've had the same white stuff on dark clothes. We have soft water. This has been the worst washer ever! But, I am wondering, is it the HE detergents and/or washers? It also leaves the white residue at the top of the tub. I clean it with a dry, dark rag and see all the white stuff on the rag. I clean the tub out after each load and that helps. It's a waste of water having to do a 2nd rinse. HE detergent is all available in our area. I've tried less detergent, practically none, and more detergent and saw no difference. My husband said try washing with no detergent to see what happens. My sister-in-law said her washer (Whirlpool top loader) had a backwash filter that needed replacing. We can find none listed as a Sears part for ours. Should we be sending our complaints to Tide, etc. and Whirlpool, Maytag, etc.? I wish I had my 1990 machine back!
Posted by SearsCare on 2013-06-04:
Dear Donna,
We apologize for the experience with your washer. We can see how frustrating it was to have your dark clothes collect this unknown white substance. We also see your concern regarding your sister-in-law’s search for a backwash filter. We would like to connect you with a case manager from our executive office to assist you with researching your concerns and discuss options to satisfy you as our customer. If you could take a moment and please contact our office via email at smadvisor@searshc.com so you don’t have to be concerned by this any longer. In the email please provide the best contact phone number or the number to which your washer purchase was made under (if different than the contact phone number) and we will call you directly. In addition, please include your screen name (Donna) in the email for reference to your issue. Again, we’re sorry for any trouble we have caused and we hope to talk to you soon.

Thank you,

Christine R.
Social Media Moderator
Sears Social Media Support
Posted by FolSac on 2013-06-26:
I just received my Bravos washer today and am now hoping for the best after reading all of the comments. One thing to remember is that "Maytag" isn't really Maytag anymore...my recollection is that they went under a couple of years ago and Whirlpool acquired/bought the name "Maytag". I am hoping that the Whirlpool Maytag washers are better than plain Whirlpools.

I also saw a site that listed a DIY homemade recipe clothes detergent for HE washers using borax, washing soda and Dawn dishwashing liquid. I am going to give that a try and see how it works. Most of the reviews said it worked well. (Mix 1/2 c borax and 1/2 c washing soda with 4 c hot water in an 89 oz container--old juice bottle--shake until dissolved. Then add 1/2 c Dawn dishwashing liquid, fill the rest of the way with cold water. Shake before using--1/4 c per load.)
Posted by Jennifer Brown on 2013-07-07:
How do I hate my Maytag washer. The clothes tangle no matter how you load the washing machine. It won't stay balanced, leaves white residue on dark clothes, have loud knocking noise. Of course, the sales person or repair person has no answer for any of these problems. Tell me how I love this machine after spending several $$$$'s. Of course, Sears, where we purchased the machine, is not always anxious to send a repair person. They try to tell you to try various other fixes before someone comes. How many fixes do you want us to try. The machine is faulty!
Posted by Debbie on 2013-07-13:
I have a HE top load (different brand) and I am having trouble with "white residue" also. So it can't be your machine! I'm using only HE "liquid" detergent, so it isn't failure to dissolve. Still not sure what it is, but I have been adding white vinegar as a fabric softener and it has seemed to resolve the residue issue. Still have more investigating to do....
Posted by vannessa k on 2013-07-21:
This washing machine is a peice of crap! We bought from Lowes and within 3 months started to sound like a jet taking off! Within the next 6 months my husband researched online and everyone else complaining about clothes not clean so loud etc. he finally replaced the tub just last year 300.00 and it is going put again! Disgusted with the product will never purchase again.
Posted by KimC on 2013-09-17:
I have a top loading HE Kenmore and I hate it. Always get soap residue on dark clothing regardless of HE detergent or not. Doesn't matter if I use the second rinse feature (not very conservation minded), there is still soap residue. The real issue here is that these washers DO NOT USE ENOUGH WATER
Posted by charlie and annette on 2013-09-21:
Man....this is precisely the same result we are getting with our Maytag TL HE

We have an old Kenmore agitator style downstairs that we going to bring up and retire this 900 dollar junk

Thank you Gaia worshipping progressives....first crap light bulbs and now you've ruined washing machines too

Nothing on this earth environuts can't destroy and swear its for our own good.



These machines by and large do not work for the very reason they do not use enough water

They do not clean as well as conventional and sure don't rinse worth a crap

And like anything our beloved federal govt mandates..
.it costs more

Posted by Linda R. on 2013-10-01:
I have white residue on every dark load. Three techs have been sent to no avail. Called Maytag/Whirlpool and got the run around. My warranty will expire in6 more weeks--guess they got what they wanted. A dissatisfied customer and the ability to not give any help. I will always tell people not to buy their product.
Posted by Jean C on 2013-10-20:
It saddens me that someone would think that you (we) are not bright enough to figure out that we need to use HE detergent in a HE washing machine. I, too, have the same problem with a brand new may tag. I have used Tide liquid (HE) , as well as Woolite for darks, also HE for those of you who still think I may have forgotten. I use the bulky cycle, extra rinse. And the last time I measured two tablespoons for the load. I still had to return the entire load to the machine and rewash it with no soap this time. So much for high efficiency washing. I am truly disappointed in our purchase. The excuses that Maytag uses, or perhaps I should say the "PASS THE BUCK" attitude that I believe they use are very poor customer service tactics.
Posted by paul on 2013-11-04:
Maytag top loaders hi efficiancy my butt...Hate the machine all my black clothes have white marks on them. Have to scrub off the white marks after it has been washed. Makes no sense...WTF....DON'T BUY THIS MACHINE....
Posted by Lora Doremus on 2013-12-05:
I am having the exact same problems! I've only had this machine for a little over a year and the same residue is all over my dark clothes. I carefully buy the HE detergent pellet things, I wash small loads...doesn't matter. I wish I had never bought my maytag Bravo. The dryer is great! I wish I had my old water guzzling washer back! We spent so much money on this washer I can't bear replacing it, but I might consider it worth the money to switch brands soon. Too bad. All I've ever had has been Maytags for 30 years of laundry!
Posted by Kathy on 2013-12-06:
I truly REGRET taking the advice of the salesperson who sold me the Bravos that I purchased in April--"they've been purchased by Whirlpool and are a much better product." I didn't take time to research because I was desperate to replace my front load Maytag (Neptune-which has another history of complaints) that broke down after only 7 years. The machine that I purchased in April has caused nothing but headaches!!! I thought I finally had a working machine after I was able to get rid of the brown flecks that appeared on all my clothes, only to experience the white stuff being left on all dark clothes as described in the first and subsequent posts, as well as clothes that don't even get wet but still have the white marks on them!!! I have experimented with load size, temperature, wash, cycle type, detergent type and amount. My service person recommended using 1 tablespoon of detergent!! How clean will my clothes get using this amount and only being "smooshed" back and forth???? In addition, my clothes are more wrinkled than they ever were after being washed in any of my other washing machines. Also, who would design dispensers for bleach and softener, which I haven't ever used, that don't completely empty of the water from the wash cycle which causes them to get moldy. You can only clean them by removing the "casing" around them and that is no small task!!! I will replace this washer as soon as I'm able and I will NEVER, EVER purchase another Maytag!!!!!!
Posted by Dawn on 2013-12-23:
We too are very disappointed with our Maytag HE washer. We have the same complaints mentioned above. We have tried the same solutions mentioned above. We do not like having white residue left on our dark clothes and having to rinse them 1 or 2 times. I too want my water guzzler back!
Posted by Lee on 2013-12-31:
I have the same problems as above, residue, clothing s not clean, wrinkled, not enough water. Tried several different detergents and also wipe inside machine after EACH wash. Still unsatisfied with performance. I also do the recommended the CLEAN WASHER, which made no difference. DON'T purchase this machine, I e sometime have to rewash clothing several times And no difference in performance
Posted by Linda on 2014-04-14:
I have a Bravos washer too. It looks to me that you are using too much detergent. I use far less than in my old Kenmore. About 1/3 capful of Arm and Hammer liquid. Those white marks look like soap to me.
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The Maytag Bravo Series Sucks
Posted by *mermaid* on 10/07/2009
I finally went for it and bought an expensive Maytag washer and dryer. It was the new 2009 Bravo set. Very nice looking set.

First of all, I had no idea what I was getting myself into with this bells and whistles on steroid technology. The washer takes virtually all choices away from the user, and determines what variables will be allowed based upon their pre-set combination. I can live with most of these pre-determined selections, but sometimes it's frustrating.

The worst thing about the washer is that it becomes unbalanced A LOT!!! Two king sheets will unbalance it. Many times it becomes unbalanced for Goodness-knows-why.
I had the Maytag Repairman come and look at the washer to try and determine if there was something wrong, but he said, "no, these machines just have a tendency to become unbalanced easily."

I can't imagine this machine lasting very long. The movements it goes through to wash a load is extreme. I'm sure that parts will wear out much faster than the older models. Especially with what it goes through to "right" itself when it becomes imbalanced.

The repairman told me I should have bought a front loader. Great. That made me feel really good!

I don't hate this machine, but if I had known what it was really like, I would never have bought it!
     
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Bravo Washing Machine problem
Posted by Stevemiller200200 on 06/21/2009
Bravo MTW6 700 series. The machine controller failed me after only 7 months. This shouldn't happen on a $1000 machine. With this failure the machine can't take cold water
and gives you an error message after about 10 minutes. It may or may not work on hot water only cycle, but generally if you try about 10 differnet settings it will kick in and work for one load. The I have to start all over again.

Must be a controller software problem. They should issue a recall.
     
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Posted by qualityappliance on 2009-06-22:
The problem could be a plugged water inlet screen. What is the error code?
Posted by stevemiller200200 on 2009-06-22:
No, I checked the inlets, both are clean and open. Error code is LF, but that is just a sign of the malfunction. The washer now works only on the bulk setting and then only after about 3-4 tries.
Posted by qualityappliance on 2009-06-24:
Code LF = Long Fill Still an indication of a water supply problem.
Posted by stevemiller200200 on 2009-06-25:
Nope, it fills when it feels like it, whcih is sporadically, basically once every 10 tries. It will fill 1/2 way then stop, or not fill at all, or fill 1/0 way then stop. No rhyme or reasosn except the comtrol circuts are malfunctioning. All supply lines are clean, as is the filter screen.

The circur board is no godd. Other Bravo Maytag owners have reported the exact same problem.
Posted by qualityappliance on 2009-06-28:
At only 7 months old it is still under warranty. Call for service.
Posted by stevemiller200200 on 2009-06-28:
What are you, some type of automated response system for Maytag?
Posted by stevemiller200200 on 2009-06-28:
qualityappliance, Disregard last msg, I read your responses out of order. Thanks for the advice.
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Bravo washer & dryer
Posted by Ellyrae on 05/11/2007
I just came back from Home Depot after purchasing a new Maytag Bravo washer & dryer. After reading some of the reviews, I certainly hope I made a wise choice. Any comments?

     
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Posted by Anonymous on 2007-05-11:
Find out the return policy, and give 'em a workout before that expires.
Posted by Anonymous on 2007-05-11:
So far so good with the Bravo,Only customer assistance calls,and cosmetic issues.

I wouldn't have bought them at a hardware store though.
install yourself?
Home Depot?
My advice is to make sure they are level,and installed properly.
And like Pirate said give them a workout.

Oh yeah a friend tells me the drive system in the washer is the same as a Fisher Pykel system,and they are very well designed.
GL keep us posted
Posted by ejack053824 on 2007-05-11:
Like Pirate said...run the shyt out of the washer and dryer. If something is going to happen...it will very soon otherwise you got some decent equipment.
Posted by ellyrae on 2007-05-11:
Thanks for your comments. Home Depot/Maytag had some really good incentives for purchasing there. We will make certain that they are leveled, and I know they will get a workout. thanks
Posted by Slimjim on 2007-05-11:
I'm seeing advertisments for the Bravos more now. Maybe they'll help everyone forget about the Neptunes
Posted by Anonymous on 2007-05-11:
You still have a 50/50 chance, good luck!
Posted by rah332 on 2007-05-12:
if your utility company offers free inspection of your gas appliances, have them inspect the installation. i have seen many installation done incorrectly. the problem was not discovered till quite a bit later.
Posted by Tommio on 2007-05-15:
after researching and considering the brovos set I decided that whirlpool which owns maytag and also mfg kenmore simply own too much of the market share. Kind of like the american car makers which make junk. It's hard to find good reviews on maytag appliances anymore. If it's not to late, return the set in exchange for a GE set. GE are made in Canada but are not trying to control the appliance world. Out of 18 consumer reviews my GE set got an average of 4.6 stars out of 5. The set cost less than half of the brovos set. It's super capacity plus in size and we got the stackable adapter. Now have a 6" set and lots of room in the laundry room to hang rugs to dry. Got them at home depot too.
Posted by ellyrae on 2007-05-21:
Just want to let you all know that I LOVE my new Bravos. Very quiet, wonderful performance, and the softest and whitest clothes I have ever had. Of course, I'll keep my fingers crossed.
Posted by trixiedee on 2007-05-26:
Does it seem like the washer does not use enough water to wash the clothes? I know in their advertisements they show the center impeller cycling the clothes up from the center and rotating them to the outer edges but I have yet to see this from my washer. I want to be sure my washer is functioning correctly. It seems like it just spins a lot without washing the clothes.
Posted by ellyrae on 2007-05-27:
trixidee - I have literally watched several loads of laundry (thanks to the see-through lid), and I have seen the clothes being tumbled from the center to the outside of the drum. When the tumbling actually gets started, it is actually quite a long time. It didn't seem to me that enough water was being used either, but after doing some research, apparently that is the "new" way, so clothes are not being washed in the same dirty water throughout one cycle. Hope this helps. What surprises me is the small of detergent that is needed!
Posted by Tia on 2007-06-10:
Now I love my Bravos. At first we had a very, very noisy dryer. I was so unhappy so we called home depot and they sent out a serviceman who basically said, too bad for you.
So we complained again, and another repair company came out.This repair man said he had a few other complaints about the noise. He greased the tensioner spring and idler pulleys. It worked! Now it is as quiet as the washer.
Posted by tdub on 2007-06-10:
I purchased my Bravo washer a few weeks ago....it seems to me that my clothes are not gtting very clean in this washer. Anyone else have this experience? Thanks.
Posted by Tia on 2007-06-11:
tdub,we're not having that problem. Our clothes are cleaner than ever with the Bravo. Read the manual and be sure to use the correct setting needed. The Bravo washer has so many options. Good luck.
Posted by ellyrae on 2007-06-11:
I agree with Tia, I don't have that problem whatsoever. Even with a huge load and a minimal amount of detergent, the clothes come out spotless.
Posted by kelliek on 2007-10-06:
I currently own a LG front loading washer and hate it. I have had it for 4 months and my towels smell horrible. Anyway, Home Depot is taking the set back and I have to pick out another set. The manager is pushing me towards the Maytag Bravo. I'm almost wanting to go back to the original top loader. I cannot take the smell I experienced with the front loader. I don't know if it was a combination of water standing under the drum, the rubber seal and not using enough water. I understand the Bravo uses less water too. I need any help/comments I can get. Does it take longer to wash a load withthe Bravo? I have to pick out a new set today. THANKS!
Posted by ellyrae on 2007-10-06:
You would love the Bravos. My daughter had a brand-new front loader, and couldn't stand the smell so much that she left it when she sold her house 3 months later. The top loading Bravos is great - quiet, clean clothes, and energy efficient.
Posted by ellyrae on 2007-10-06:
Also, yes, it does take a little longer for a load to wash.
Posted by NY SHOCKER on 2008-01-21:
We purchased the Bravos washer and dryer last week at Home Depot and besides the absolute NUMBSKULLS that came to "install" them we have zero complains. We were all caught up on laundry prior to them being delivered but I swear that night after I finished installing them my wife was finding things to wash, and probably did 3 loads that night. Absolute perfection in our eyes for washer performance AND the dryer. We purchased the gas dryer and couldn't be happier. I do know that they are more "techy" than most washer and dryers, so following the manual is a great idea. In our opinion and after approx 10 loads of laundry, we give the combo two thumbs up.
Posted by chrh on 2008-02-01:
We just purchased the bravos and clothes seem to come out very tangled anyone else having that problem? Also does everyone use the detergent specified?
Posted by Rumagic on 2008-03-13:
My Name is Roger I have been a service man for 25 years working on all types of units.

The True problem with Maytag is much deeper then just a new model like the Maytag Bravos or Neptune.

See Maytag has been bought about 3 years back now all the patented parts have been shelved for profit reasons. (They Don't Break) If they don't break no profits.
See these big corporations want there profit to go up each year no mater what or crap starts to flow downhill if you know what I mean.

So these people that are greedy bast>>>ds can’t just have a great name that stands for quality and stands the test of time they want more and more and more the monster can never be content with having a world wide company that stands for honest dam good Products like Maytag use to be.

Maytag is now owned by a company called www.nordyne.com and believe me its all about the Profit with them.

I would say stay away from this group but it’s hard when they own whirlpool, Amana, Maytag Ect....

The company makes nothing but Junk!!!!!!

Take it from me I have to work on this crap for a living.

It is not like the good old days when Maytag was a Maytag. The Parts were made to last.

The same with the other brands I talked about this giant company bought the names but not the integrity of the 100 year old names and backbone of the industry.

The factory's closing occurs 100 years after the development of Fred Maytag's first washing machine in Newton.

It was in 1907 that he made and marketed his first wooden-tub washing machine to generate revenue during the winter months when farm equipment sales slowed.

See these people were the mother of invention and the new owners could care less about integrity. It’s about the old mighty dollar.

So hope that helps you to know what you get when you buy a Maytag JUNK now.
Posted by MRM on 2008-03-13:
Hello Roger and welcome to the site, contributing your great advice!
Posted by TNJeffery on 2008-05-24:
We just purchased our Bravos washer and dryer and we could not be happier. We did however, purchase it from our local dealer and not home depot. They came, installed it, took off our old set and we were using it that night. Virtually no noise at all! It's awesome!
Posted by caslanbert on 2008-07-28:
We purchased the Bravo washer and dryer last year, and we have been very happy with them EXCEPT for one thing: it is very easy for one coin to slip down into the pump mechanism. After the first time this happened, after which we had to call the repairman and have the pump rteplaced (because a coin or coins getting inside the pump will break the pump), we have been very meticulous about removing coins (something about which we never worried with our cheaper models in the past). Still, one coin managed to get through, and we had to have the repairman out again before it had the chance to break the pump. The company says this is a user issue and will not cover the problem under the warranty. Even though we beklieve this is a design flaw, we sucked it up and paid - again. Three days later, I washed my daughter's bathing suit on the gentle cycle. The suit has little plastic flowers (about the size of a dime) attached by a little metal ring to its ties, which cannot be removed before washing. Unfortunately, a couple of them came off during washing, and, you guessed it, they slipped down into the mechanism. Very frustrated, I called Maytag and told them that as the flowers were not designed to be removed and that I am not psychic and could not have predicted they would come off, this was not a user issue. It is obviously a design flaw. I was told I need to make sure I turn garments inside out (which, by the way, I did), and it was a user issue they will not cover. Very angry now, I explained that i had indeed turned the suit inside out when I washed it, and if they think that turning a garment inside out will prevent a button or decoration from coming off a garment, they were wrong. Bottyom line is that they are stil refusing to cover the issue, and we strongly believe that this is a design flaw. The fact that coins can slip through so easliy and get into the pump is ridiculous. Never before had we paid so much for a washer, and we never had to worry about change or what might come off in the wash. Is anyone else having this problem; if so, I'd like to hear about it. also, beware when considering this set.
Posted by pooghajay on 2008-10-15:
I too just purchased the bravos top load washer and watched the first cycle in action. Everything seems fine except the drum (or top of drum) moves quite a bit, machine is level and there were no codes for unbalanced load or anything. Is this normal?
Posted by Rahunt on 2008-12-03:
Did you know that Home Depot offers delivery and set up of appliances? Delivered from Depot Direct. Delivery charge paid at purchase, but is rebated back if rebate form sent in or over the internet. Not all items in all stores due to space limits. Also, old appliances are removed for recycling. Beats havi;ng to move a 200 to 400 lb appliance yourself.
Posted by drod123 on 2009-11-27:
What a lemon
Posted by livelifelikeitsgolden on 2012-10-01:
I would never advise anyone to purchase a Maytag Bravo washer. I had one to rust along the dispensers and under the washer lid. Maytag did not desire to replace the unit but did discount parts. After replacing the lid and cabinet, the new parts began to rust. Oh well, live and learn. But in the end Maytag only offered me a rusting chemical to use around the dispenser, but, hey! I wanted another machine, now way. Maytag cannot replace a machine with rusting issues, which is not covered by any manufacturer's warranty. Too bad for me, but you can be smart, don't by a Bravo.
Posted by nora on 2012-10-08:
Just called Lowe's to come and pick up my Bravo Washer..it's noisy and i noticed that my clothes(i watched several loads while washing) looked like they were being mauled instead of washed..i'm all for conserving water, but the amount i saw in this washer did not seem adequate for washing doll clothes. Sorry Maytag, but you aren't the company you used to be.
Posted by theresa semple on 2014-03-14:
Sorry to say you made the wrong choice.
After only 13 months after purchase we are told by official repairman that motor is shot and repairs would cost more than machine is worth. Out to trash and we need a new washer. Now I know why people's washer and dryer don't match.
Posted by Carol on 2014-03-23:
$700. worth of repairs in less than 3 yrs. on a machine that cost $550.
The Bravo is NOT the Maytag of old. Trying to satisfy government regulations,
the Bravo is very poorly designed and will not hold up. I hope you do not like
to wash with hot water or use a soak cycle because these are a thing of the
past. Only one year warranty, use it.
Posted by Bob on 2014-03-29:
We are a family of 2 adults and purchased our Maytag pair 3 years ago. Months ago the washer started making a dry bearing noise when in the spinning mode and continued to get louder and Louder and LOUDER! Now you cant talk when its spinning! Looking at the parts breakout on Sears Parts Direct, I see that the motor is part of the basket assembly and must be DC voltage controlled via a smart control. All of this must be expensive to work on and or replace. I am able to do most repairs myself but this will be a bear not to mention the parts cost! Yes we did not purchase the extended warranty so I think the best thing to do is push it to the curve when it finally fails. As a note, my wife hasn't liked the way it washes clothes and would like to have a regular style top loader back in the house. So far the dryer works fine.
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Maytag Bravo dryer is very loud
Posted by Tia on 05/02/2007
Just purchased the Maytag Bravos. We love the washer, but the dryer motor is extremely loud. The unit is in the kitchen, next to the family room and it is difficult to hear the TV. The sound is piercing. Service man said nothing is wrong with the dryer. The unit is one week old today. We are going to ask for an exchange.

I will keep you informed. So in short, washer is fabulous, dryer belongs in the basement and no where near the living space.
     
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Posted by Slimjim on 2007-05-02:
May be a tough one Tia, good luck. Full credit on a used unit, even a week old, due to sound level satisfaction isn't the norm. Let's see how it's handled. Good to post your observation though to heads up potential buyers that it isn't a quiet model, at least by your standards. You may wish to go into your profile and edit this so the title has Maytag Bravo in it for future searchers.
Posted by Anonymous on 2007-05-02:
Most people put these appliances away from their living space for this very reason.
Posted by Tia on 2007-05-02:
Thanks for your response to my posting. I will keep you up to date on my progress. I really do love the units in general though. We built this house 21 years ago, and my washer/dryer units have always been in the living area. The Maytag washer I just replaced was 32 years old (mustard yellow). The Maytag dryer was 20 years old. We didn't have a problem with the noise from the dryer until we bought the Bravo. Many homes in this area have the laundry rooms near the living space or near the bedrooms. I am suprised Maytag didn't consider this a factor when developing the Bravo. The washer is extremely quiet.
Oh well...we live and learn I suppose. I'm trying to keep my chin up on this expensive purchase.
Thanks again.
Posted by Anonymous on 2007-05-02:
The Bravo is still new to me,It is a Whirlpool built Maytag unit.It's the same as the Whirlpool Cabrio.So far we have seen no problems with these units(we have only sold a few sets so far)Have the service tech check the installation of the unit(if he hasn't already).
Posted by Tia on 2007-05-02:
Thanks for your response number1. The service tech was here yesterday and found nothing out of the ordinary.
I was shopping today and did check out the Cabrio dryer, which is marketed as being "Ultra Quiet". I wanted the Cabrio, but my husband insisted on another Maytag. Oh boy, is he in trouble now !!! (just teasing)
Posted by Slimjim on 2007-05-02:
It's ironic too because generally the washer is going to be the noisiest of a pair, especially a front loader and especially while spinning.
Posted by Tia on 2007-05-02:
slimjim...the Bravo washer I purchased is a top loader. There is no agitator in the center, like regular top loaders. Maybe that's why it is so quiet, even during the spin cycle.
Posted by Slimjim on 2007-05-02:
Oh Ok I thought those were calipsos (whirlpool version). Do they work well? I had considered looking at them when my Neptune goes. Maybe you or number1 can shed some light on the tearing rumors- or is that another model?
Posted by Tia on 2007-05-02:
tearing rumors?? yeeks..that's the first time I heard about that. Tearing clothing would not be a good thing. I haven't had any problems with the washer, but it's only been a week. Actually, I really like the washer so far. The clothes seem really clean and never out of shape. It's the dryer I'm not happy with. It's so loud. We've given a thought to putting up a sound proof panel on the doors to keep the sound from irritating us while in the family room. Any ideas on that?
Posted by Anonymous on 2007-05-02:
The "top load" Neptune washer FAV68/9800 is no longer being made.It had about a five or so year run.I did run into a few that would tear clothes,also for them to operate properly you had to do large loads.The main problem with them now are the clutches,and spinner assemblies failing(and if covered under an extended warranty they wont cover the repair,they will contact the customer and try to buy out the contract).

As far as the Bravo,again we havent sold many out of our locations(we also do service for Home Depot,and other stores in the area)so we havent seen much in the way of service issues.Customer education calls,and going out after a certain installation company,AHEM(HOME DEPOT)cant figure out how to properly install what they sell.The only thing I dont care for is the glass top.
Posted by Tia on 2007-06-10:
My dryer is finally as quiet as the washer. Home Depot sent out the first serviceman who basically said "Too bad for you". So we complained again and they sent out a different repair company. This man had serviced a few other dryers that were noisy. He greased the tensioner spring and the idler pulleys. Now it is as quiet as the washer. It took many phones calls to fix it, but we're happy now. Just wanted to update the progress.
Posted by Anonymous on 2007-06-10:
Thanks for the update,Tia.
Posted by Tia on 2007-09-18:
Just an update. My fabulous Bravo washer just started leaking water when I wash a full load of towels. Great huh! So far the dryer is still quiet though. I thought I had problems with the Bravo under control until now.
Posted by Rumagic on 2008-03-10:
My Name is Roger I have been a service man for 25 years working on all types of units.

The True problem with Maytag is much deeper then just a new model like the Maytag Bravos or Neptune.

See Maytag has been bought about 3 years back now all the patented parts have been shelved for profit reasons. (They Don't Break) If they don't break no profits.
See these big corporations want there profit to go up each year no mater what or crap starts to flow downhill if you know what I mean.

So these people that are greedy bast>>>ds can’t just have a great name that stands for quality and stands the test of time they want more and more and more the monster can never be content with having a world wide company that stands for honest dam good Products like Maytag use to be.

Maytag is now owned by a company called www.nordyne.com and believe me its all about the Profit with them.

I would say stay away from this group but it’s hard when they own whirlpool, Amana, Maytag Ect....

The company makes nothing but Junk!!!!!!

Take it from me I have to work on this crap for a living.

It is not like the good old days when Maytag was a Maytag. The Parts were made to last.

The same with the other brands I talked about this giant company bought the names but not the integrity of the 100 year old names and backbone of the industry.

The factory's closing occurs 100 years after the development of Fred Maytag's first washing machine in Newton.

It was in 1907 that he made and marketed his first wooden-tub washing machine to generate revenue during the winter months when farm equipment sales slowed.

See these people were the mother of invention and the new owners could care less about integrity. It’s about the old mighty dollar.

So hope that helps you to know what you get when you buy a Maytag JUNK now.
Posted by MRM on 2008-03-10:
Hello Roger and welcome to the site, contributing your great advice!
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Maytag Bravo Dryer Lint Filter is very poorly designed.
Posted by Motor on 08/23/2011
We bought a new washer and dryer in May 2011. My previous Maytag set had been so dependable that I thought it was a good idea to get Maytag again. My previous washer and dryer was 30 years old. When I bought the new Maytag set, I was told at the store not to expect this new set to last that long. However, I didn't expect the lint filter to fall apart in the first month. The felt that borders the screen came loose, and now every time I use the dryer and clean the lint filter, I have to shove that piece back into its slot. I don't know if it can be glued back in safely since it is subjected to heat all the time; would that be a fire hazard?? I looked on line to see what a new filter would cost, and I found it for $35. Ridiculous! I never replaced a lint filter in a dryer before. Is this a racket or what? Very disappointed in Maytag.
     
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Posted by Venice09 on 2011-08-24:
What a lousy way to cut corners. I've never had to replace a lint filter either, but I have always had Kenmore dryers. I find Maytag appliances to be poorly designed.

I understand your concern about the glue. Another concern is that even if you spend $35.00 to purchase a new filter, will the same thing happen again, and again, and again?

Isn't this covered under warranty?
Posted by WP2008 on 2011-08-24:
Hi my name is Kyle and I am a representative of Maytag. I am sorry to learn of the issue you are having with your appliance. If there is anything that I can do please reach out to me via Facebook (Maytag) or Twitter (MaytagCare). Or contact us directly via e-mail Maytag_Digital@maytag.com please include your user name and what site we contacted you on for our records.
Posted by Linda Powers on 2012-02-12:
I just read the comment by Venice09 and have the exact same concern/complaint. The filter is designed very poorly. Maytag should redesign and replace the part for anyone with this problem.
Posted by Lou Ann on 2012-10-24:
Exact same issue. Almost immediately the felt came loose and is only getting worse. I'm worried about the lint getting through and a possible build up and dryer fire.
Posted by Reg on 2012-12-01:
Have the same issue, within a few months of getting the dryer.
Posted by Melinda on 2012-12-21:
I had the same problem. The felt came off completely. It's a piece of junk - maybe Maytag is now junk.
Posted by smpratt02030 on 2013-02-17:
ditto. this is obviously a chronic issue. so much for "dependable"
Posted by DJ on 2013-02-24:
I thought I had a defective lint catcher, but after reading all these comments and having the same issues with the filter as I do - Maytag needs to redesign and give us new filters. I purchased in March of 2011.
Posted by FolSac on 2013-06-26:
Maytag isn't Maytag anymore. My understanding is that in 2006 Whirlpool acquired the Maytag Corporation. The Maytag name is now used on Whirlpool-designed appliances. I just bought a Bravos set and am hoping I don't experience the issues I have been reading about online.
Posted by Jackie on 2013-08-26:
I have the exact same issue. I just spoke with two customer service representatives who both stated that I am the only one who has ever had this problem with the lint filter. They refused to send me another one for free and I won't pay for another one that will result in the same problem. I will never buy another Maytag product again.
Posted by appl guy sg on 2013-09-24:
If the felt is still good ,you could try using gorilla glue.Just a thought,good luck.
Posted by gblentzen on 2013-12-24:
Same thing happened to me. I tried gluing, but it wouldn't last long. Last time I reattached the felt using screen spline that you would use to replace a window screen. This has worked perfectly. The felt is now tight and not going to budge.
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Sucky Maytag Washer and Customer Service
Posted by Michie on 06/15/2011
I bought a Maytag washer, it is the worse investment I have ever bought. The machine doesn't clean my clothes and it balls up all my sheets and other clothing. Customer support SUCKS as much as the machine. Maytag, this will be my last washer I ever will buy from you. Plus this is the most expensive washer I have ever bought.

FOLKS, reconsider buying a Maytag.
     
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Posted by Venice09 on 2011-06-15:
I think the reason customer support sucks is because they know they can't help you. Maytag designs and manufacturers inferior appliances, so there's not much they can do for you once you have those appliances in your home. Of all the brands, Maytag is the one I will never buy again. I had three Maytag appliances and was disappointed with them all. Three strikes, they're out.
Posted by Diane on 2011-08-15:
I recently bought a Maytag sensor centenial washer. I hate it. It starts agitating before the water is in. It is going to ruin my clothes. I'll have to buy a new washer when i can afford. And not enough water goes into the washer to properly clean the clothes.
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StarStarStarStarStar
Bravos Start Up Noises
Posted by Sarabraunppk on 12/31/2013
Press and hold the cycle signal _off low hi button when the light is off. Hold it in for about 7 or 8 seconds till you hear a noise. This works for both the washer and dryer. This fixes that annoying little tune the Maytag bravos XL makes when turning on and off ! Did it on mine!

     
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StarEmpty StarEmpty StarEmpty StarEmpty Star
Maytag HE Washer Is the Worst Appliance I Have Ever Purchased!
Posted by Rdaniels on 07/10/2013
ALABAMA -- I purchased a Maytag because I thought they never needed repairs. Well boy was I wrong! About 3 months after we purchased our washer, we started having problems. It would not complete a cycle, it would not spin out clothes, it might take hours for the cycle to finish, if it did decide to finish. Thats it....called the first time, a repair person came out and ordered a part that took 3 weeks to come in. Now this is a new machine and I am having to go wash my clothes at a laundry mat because they don't have the part! This is not right!

Finally was fixed, but just for a short time. It started doing the same things again. Someone came out and fixed it, costing around $200.00. Again it worked for a few months and it has started back doing it's same old stuff! Put a load on 3 days ago and it still has not spun out the water. We restarted the load numerous times and it still has not worked!!! Going tomorrow to buy yet another washing machine, but I promise you it will NOT be a MAYTAG!!! Hope this helps someone not make the same mistake that we made.
     
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Posted by Karen on 2013-08-10:
Same problems here. Probably the worst appliance I've ever purchased.
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StarEmpty StarEmpty StarEmpty StarEmpty Star
Poor Quality With Maytag Bravos
Posted by Jklauer on 06/08/2013
MILWAUKEE, WISCONSIN -- I bought the Maytag Bravos because I was told it was “top of the line” and expected that Maytag’s reputation for quality would provide me with many years of dependable service without problem. Boy, was I taken for a ride! Unless you have a lot of money to spend, DO NOT buy a Maytag Bravos wash machine. After only 3.5 years of normal use (3-4 standard loads per week) and doing everything as suggested by the owner’s manual, my machine has developed a bad drum bearing. The cost to repair this bearing is $400 for parts and $200 for labor…in other words, I am forced to buy a new machine after ONLY 3.5 years of use.

When I called Maytag’s customer service department to question them about my problem, their response was “there are no recalls on your machine, so we cannot do anything for you”. When I further questioned them about the lack of quality/dependability my machine provided, they again said “sorry, the machine is out of the warranty period, thank you for buying Maytag”.

If you buy one of these wash machines, you better have the extra money to buy an extended warranty.
     
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Posted by John Nicholson on 2013-06-08:
By now you realize you overpaid for a machine to just wash clothes. Best to buy a cheap, basic machine and when it breaks, buy another. Any appliance with all the "bells and whistles" is more likely to have something break than one without all the digital nonsense. Maytag in general is no better or worse than any other brand. They are all cheaply made and you are lucky to see them survive more than 6-8 years, no matter how much you paid for them.
Posted by Leftee2 on 2013-06-09:
The best brand to buy now is Speed Queen, people have nothing but praise for them, check reviews for yourself. Stay far away from HE machines, they're nothing but trouble as well as any of these computerized washers and dryers that don't last more than 3 yrs.
Posted by Cec on 2013-09-28:
I purchased a Maytag Bravos washer and dryer. I have babied these machines only two people and light laundry done with these. The washer started making horrible noise, then noticed grease on floor, then it started leaking water. Called Maytag (JOKE company) naturally it is out of warranty. My husband and I took the machine apart to find the failure problem a seal failed allowing water to infiltrate the motor. Total mechanical issues, stress cracks in the plastic motor, no lubricant on the shaft only rust. I am amazed at the junk quality and Maytag with a 1 year warranty. Give me a break, my 36 year old Kenmore is in my husband's shop and I am now using that machine.
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