Bought this washer and matching dryer at Best Buy Oct 2011. At first it seemed fine but after about 6 weeks, started noticing white residue all over dark clothing. As I wear mostly dark colors this is totally unacceptable. I use only HE liquid detergent and fabric softener in the appropriate measures.
Using extra rinse for every load but doesn't help. Use the Afresh product recommended by manufacturer regularly but all to no avail. Shocking that Maytag would sell such an inferior product. Always thought they had a reputation for quality which played a part in my buying decision, but would never purchase another product from them. Was $650 on sale and consider this the biggest waste of money ever. DO NOT BUY BRAVOS WASHERS! If you have a problem you'll get nothing in the way of assistance from their laughingly called Customer Service.
Who would buy a product that the manufacture can't fix? If you like your Bravo, pray it never breaks! Is it a good dryer? I've had it for over a year and I still don't know! Countless calls to Maytag, numerous repair visits and parts replaced, still won't stay on long enough to dry clothes. It's being repaired under the original warranty and I purchased an additional 3 years. Think of the possibilities! Speed-dial to Maytag, never ending visits by the repairman. AND... four full years of wet clothes at no additional cost. Sad thing is, they are so very polite to me, while I sit and wait and wait and wait.
Bought a new Maytag Bravo dryer in Jan 2011. It has crapped out already with very little use. Repair people have been out 3 times and now have to refer it to the factory for "model review board" which take a week. They have replaced the board ($375 + labor +-), a thermal fuse ($50 + labor+-) and another service call to determine they didn't know what was wrong and had to refer it to the Model review board. Been without a dryer for a week already and called the Maytag people this morning and told them I want a new dryer.
They said they have to exhaust all possibilities of fixing this piece of JUNK before they could move on to possible replacing the unit!! What a total waste of money and time. I will have a new dryer in my house this evening, and it won't be anything made by Maytag or Whirlpool, and will turn the case over to an attorney. BUYER BEWARE of any Maytag because the repairman ain't so lonely anymore. I have a BIG MOUTH and by the time I get through with MY advertising on Maytag they will wish they had replaced my machine many times over. Better Business Bureau is my next letter.
VENTURA, CALIFORNIA -- Although the item seems to have unending variations, most cycles will beat your clothes to rags. Evidently, the unit weighs the clothes and determines how much water to use. Unless you're operating in the Bulky cycle, there is not enough water in the tub and the small domed agitator relentlessly beats the hell out of everything. I relocated my treadmill beside it to watch every cycle and situation. In addition to the water issue, the final spin sometimes does not happen.
Place ten 20" linen napkins in it and it will not produce a final spin -- just drain -- it cannot determine that there is anything in it, I guess. In short, purchasing this product is a mistake.
I bought a Maytag washer, it is the worst investment I have ever bought. The machine doesn't clean my clothes and it balls up all my sheets and other clothing. Customer support SUCKS as much as the machine. Maytag, this will be my last washer I ever will buy from you. Plus this is the most expensive washer I have ever bought. FOLKS, reconsider buying a Maytag.
Bravo MTW6 700 series. The machine controller failed me after only 7 months. This shouldn't happen on a $1000 machine. With this failure the machine can't take cold water and gives you an error message after about 10 minutes. It may or may not work on hot water only cycle, but generally if you try about 10 different settings it will kick in and work for one load. Then I have to start all over again. Must be a controller software problem. They should issue a recall.
FORT WORTH, TEXAS -- We owned a Maytag Bravo Washer for 14 months. The motor just stopped working and would not spin the tub. I had my last washer from Whirlpool and it lasted 16 years with NO repairs. I always wanted a Maytag because I was told they were quality appliances... but this proves otherwise. Either this is a lemon or Maytag doesn't make them like they "claim" with the lonely repair man. I was on hold for over 39 minutes and they could not give me a repair time for a week!
Just purchased the Maytag Bravos. We love the washer, but the dryer motor is extremely loud. The unit is in the kitchen, next to the family room and it is difficult to hear the TV. The sound is piercing. Service man said nothing is wrong with the dryer. The unit is one week old today. We are going to ask for an exchange. I will keep you informed. So in short, washer is fabulous, dryer belongs in the basement and nowhere near the living space.