Maytag Corporation Bravo Series - Page 2

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1.8 out of 5, based on 5 ratings and
16 reviews & complaints.

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Bravo Washing Machine problem
Posted by on
Bravo MTW6 700 series. The machine controller failed me after only 7 months. This shouldn't happen on a $1000 machine. With this failure the machine can't take cold water
and gives you an error message after about 10 minutes. It may or may not work on hot water only cycle, but generally if you try about 10 differnet settings it will kick in and work for one load. The I have to start all over again.

Must be a controller software problem. They should issue a recall.
     
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qualityappliance on 2009-06-22:
The problem could be a plugged water inlet screen. What is the error code?
stevemiller200200 on 2009-06-22:
No, I checked the inlets, both are clean and open. Error code is LF, but that is just a sign of the malfunction. The washer now works only on the bulk setting and then only after about 3-4 tries.
qualityappliance on 2009-06-24:
Code LF = Long Fill Still an indication of a water supply problem.
stevemiller200200 on 2009-06-25:
Nope, it fills when it feels like it, which is sporadically, basically once every 10 tries. It will fill 1/2 way then stop, or not fill at all, or fill 1/0 way then stop. No rhyme or reasosn except the comtrol circuts are malfunctioning. All supply lines are clean, as is the filter screen.

The circur board is no godd. Other Bravo Maytag owners have reported the exact same problem.
qualityappliance on 2009-06-28:
At only 7 months old it is still under warranty. Call for service.
stevemiller200200 on 2009-06-28:
What are you, some type of automated response system for Maytag?
stevemiller200200 on 2009-06-28:
qualityappliance, Disregard last msg, I read your responses out of order. Thanks for the advice.
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Not one Bravo for the Bravos
Posted by on
VENTURA, CALIFORNIA -- Although the item seems to have unending variations, most cycles will beat your clothes to rags. Evidently, the unit weighs the clothes and determines how much water to use. Unless you're operating in the Bulky cycle, there is not enough water in the tub and the small domed agitator relentlessly beats the hell out of everything. I relocated my treadmill beside it to watch every cycle and situation. In addition to the water issue, the final spin sometimes does not happen.

Place ten 20" linen napkins in it and it will not produce a final spin -- just drain -- it cannot determine that there is anything in it, I guess. In short, purchasing this product is a mistake.
     
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Maytag Bravos - Expensive And Fancy But Doesn't Wash Clothes
Posted by on
BEAUMONT, TEXAS -- We've bought Maytag Bravos three months ago. Since then I'm continuously aggravated by it. First, it doesn't clean clothes. It churns water and blinks fancy lights, but the clothes don't move. The cycle is extremely long - you can't do several washes in one evening.

I'm ready to leave it in the driveway for someone to take it. It's just the most aggravating piece of junk I've owned, ever.
     
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Maytag Bravo Washer Has Short Life
Posted by on
FORT WORTH, TEXAS -- We owned a Maytag Bravo Washer for 14 months. The motor just stopped working and would not spin the tub. I had my last washer from Whirlpool and it lasted 16 years with NO repairs. I always wanted a Maytag because I was told they were quality appliances...but this proves otherwise. Either this is a lemon or Maytag doesn't make them like they "claim" with the lonely repair man.

I was on hold for over 39 minutes and they could not give me a repair time for a week!
     
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SilverWngs71 on 2009-01-11:
Whirlpool is the Parent company for Maytag. Maytag was bought out in 2006, Whirlpool has been making the appliances since late 2006 early 2007. More than likely you have Whirlpool made product.
qualityappliance on 2009-01-11:
The Maytag Bravos is the same as a Whirlpool Cabrio. Does the machine produce an error code?
shar51 on 2009-01-31:
The Maytag Bravo is actually a collaboration of Whirlpool and Fisher Paykel. I found this out from my repair guy who incidentally called Maytag or Whirlpool?... who bought out Maytag. Whirlpool sent me the motor, wiring assembly and panel in the mail free of charge because of many problems with this model. I paid the repair guy $200 for the job and he said I should not have any more problems. I also found out that this is a great washer for older homes that have smaller pipes because this model uses much less water and empties at a slower rate. So we shall see...but I am very pleased with Whirlpools response.
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Bravo washer & dryer
Posted by on
WISCONSIN -- I just came back from Home Depot after purchasing a new Maytag Bravo washer & dryer. After reading some of the reviews, I certainly hope I made a wise choice. Any comments?
     
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Anonymous on 2007-05-11:
Find out the return policy, and give 'em a workout before that expires.
Anonymous on 2007-05-11:
So far so good with the Bravo,Only customer assistance calls,and cosmetic issues.

I wouldn't have bought them at a hardware store though.
install yourself?
Home Depot?
My advice is to make sure they are level,and installed properly.
And like Pirate said give them a workout.

Oh yeah a friend tells me the drive system in the washer is the same as a Fisher Pykel system,and they are very well designed.
GL keep us posted
ejack053824 on 2007-05-11:
Like Pirate said...run the shyt out of the washer and dryer. If something is going to happen...it will very soon otherwise you got some decent equipment.
ellyrae on 2007-05-11:
Thanks for your comments. Home Depot/Maytag had some really good incentives for purchasing there. We will make certain that they are leveled, and I know they will get a workout. thanks
Slimjim on 2007-05-11:
I'm seeing advertisements for the Bravos more now. Maybe they'll help everyone forget about the Neptunes
Anonymous on 2007-05-11:
You still have a 50/50 chance, good luck!
rah332 on 2007-05-12:
if your utility company offers free inspection of your gas appliances, have them inspect the installation. I have seen many installation done incorrectly. the problem was not discovered till quite a bit later.
Tommio on 2007-05-15:
after researching and considering the brovos set I decided that Whirlpool which owns maytag and also mfg Kenmore simply own too much of the market share. Kind of like the American car makers which make junk. It's hard to find good reviews on maytag appliances anymore. If it's not to late, return the set in exchange for a GE set. GE are made in Canada but are not trying to control the appliance world. Out of 18 consumer reviews my GE set got an average of 4.6 stars out of 5. The set cost less than half of the brovos set. It's super capacity plus in size and we got the stackable adapter. Now have a 6" set and lots of room in the laundry room to hang rugs to dry. Got them at Home Depot too.
ellyrae on 2007-05-21:
Just want to let you all know that I LOVE my new Bravos. Very quiet, wonderful performance, and the softest and whitest clothes I have ever had. Of course, I'll keep my fingers crossed.
trixiedee on 2007-05-26:
Does it seem like the washer does not use enough water to wash the clothes? I know in their advertisements they show the center impeller cycling the clothes up from the center and rotating them to the outer edges but I have yet to see this from my washer. I want to be sure my washer is functioning correctly. It seems like it just spins a lot without washing the clothes.
ellyrae on 2007-05-27:
trixidee - I have literally watched several loads of laundry (thanks to the see-through lid), and I have seen the clothes being tumbled from the center to the outside of the drum. When the tumbling actually gets started, it is actually quite a long time. It didn't seem to me that enough water was being used either, but after doing some research, apparently that is the "new" way, so clothes are not being washed in the same dirty water throughout one cycle. Hope this helps. What surprises me is the small of detergent that is needed!
Tia on 2007-06-10:
Now I love my Bravos. At first we had a very, very noisy dryer. I was so unhappy so we called Home Depot and they sent out a serviceman who basically said, too bad for you.
So we complained again, and another repair company came out.This repair man said he had a few other complaints about the noise. He greased the tensioner spring and idler pulleys. It worked! Now it is as quiet as the washer.
tdub on 2007-06-10:
I purchased my Bravo washer a few weeks ago....it seems to me that my clothes are not gtting very clean in this washer. Anyone else have this experience? Thanks.
Tia on 2007-06-11:
tdub,we're not having that problem. Our clothes are cleaner than ever with the Bravo. Read the manual and be sure to use the correct setting needed. The Bravo washer has so many options. Good luck.
ellyrae on 2007-06-11:
I agree with Tia, I don't have that problem whatsoever. Even with a huge load and a minimal amount of detergent, the clothes come out spotless.
kelliek on 2007-10-06:
I currently own a LG front loading washer and hate it. I have had it for 4 months and my towels smell horrible. Anyway, Home Depot is taking the set back and I have to pick out another set. The manager is pushing me towards the Maytag Bravo. I'm almost wanting to go back to the original top loader. I cannot take the smell I experienced with the front loader. I don't know if it was a combination of water standing under the drum, the rubber seal and not using enough water. I understand the Bravo uses less water too. I need any help/comments I can get. Does it take longer to wash a load withthe Bravo? I have to pick out a new set today. THANKS!
ellyrae on 2007-10-06:
You would love the Bravos. My daughter had a brand-new front loader, and couldn't stand the smell so much that she left it when she sold her house 3 months later. The top loading Bravos is great - quiet, clean clothes, and energy efficient.
ellyrae on 2007-10-06:
Also, yes, it does take a little longer for a load to wash.
NY SHOCKER on 2008-01-21:
We purchased the Bravos washer and dryer last week at Home Depot and besides the absolute NUMBSKULLS that came to "install" them we have zero complains. We were all caught up on laundry prior to them being delivered but I swear that night after I finished installing them my wife was finding things to wash, and probably did 3 loads that night. Absolute perfection in our eyes for washer performance AND the dryer. We purchased the gas dryer and couldn't be happier. I do know that they are more "techy" than most washer and dryers, so following the manual is a great idea. In our opinion and after approx 10 loads of laundry, we give the combo two thumbs up.
chrh on 2008-02-01:
We just purchased the bravos and clothes seem to come out very tangled anyone else having that problem? Also does everyone use the detergent specified?
Rumagic on 2008-03-13:
My Name is Roger I have been a service man for 25 years working on all types of units.

The True problem with Maytag is much deeper then just a new model like the Maytag Bravos or Neptune.

See Maytag has been bought about 3 years back now all the patented parts have been shelved for profit reasons. (They Don't Break) If they don't break no profits.
See these big corporations want there profit to go up each year no mater what or crap starts to flow downhill if you know what I mean.

So these people that are greedy bast>>>ds can’t just have a great name that stands for quality and stands the test of time they want more and more and more the monster can never be content with having a worldwide company that stands for honest dam good Products like Maytag used to be.

Maytag is now owned by a company called www.nordyne.com and believe me its all about the Profit with them.

I would say stay away from this group but it’s hard when they own Whirlpool, Amana, Maytag Etc....

The company makes nothing but Junk!!!!!!

Take it from me I have to work on this crap for a living.

It is not like the good old days when Maytag was a Maytag. The Parts were made to last.

The same with the other brands I talked about this giant company bought the names but not the integrity of the 100 year old names and backbone of the industry.

The factory's closing occurs 100 years after the development of Fred Maytag's first washing machine in Newton.

It was in 1907 that he made and marketed his first wooden-tub washing machine to generate revenue during the winter months when farm equipment sales slowed.

See these people were the mother of invention and the new owners couldn't care less about integrity. It’s about the old mighty dollar.

So hope that helps you to know what you get when you buy a Maytag JUNK now.
MRM on 2008-03-13:
Hello Roger and welcome to the site, contributing your great advice!
TNJeffery on 2008-05-24:
We just purchased our Bravos washer and dryer and we could not be happier. We did however, purchase it from our local dealer and not Home Depot. They came, installed it, took off our old set and we were using it that night. Virtually no noise at all! It's awesome!
caslanbert on 2008-07-28:
We purchased the Bravo washer and dryer last year, and we have been very happy with them EXCEPT for one thing: it is very easy for one coin to slip down into the pump mechanism. After the first time this happened, after which we had to call the repairman and have the pump rteplaced (because a coin or coins getting inside the pump will break the pump), we have been very meticulous about removing coins (something about which we never worried with our cheaper models in the past). Still, one coin managed to get through, and we had to have the repairman out again before it had the chance to break the pump. The company says this is a user issue and will not cover the problem under the warranty. Even though we beklieve this is a design flaw, we sucked it up and paid - again. Three days later, I washed my daughter's bathing suit on the gentle cycle. The suit has little plastic flowers (about the size of a dime) attached by a little metal ring to its ties, which cannot be removed before washing. Unfortunately, a couple of them came off during washing, and, you guessed it, they slipped down into the mechanism. Very frustrated, I called Maytag and told them that as the flowers were not designed to be removed and that I am not psychic and could not have predicted they would come off, this was not a user issue. It is obviously a design flaw. I was told I need to make sure I turn garments inside out (which, by the way, I did), and it was a user issue they will not cover. Very angry now, I explained that I had indeed turned the suit inside out when I washed it, and if they think that turning a garment inside out will prevent a button or decoration from coming off a garment, they were wrong. Bottyom line is that they are stil refusing to cover the issue, and we strongly believe that this is a design flaw. The fact that coins can slip through so easliy and get into the pump is ridiculous. Never before had we paid so much for a washer, and we never had to worry about change or what might come off in the wash. Is anyone else having this problem; if so, I'd like to hear about it. also, beware when considering this set.
pooghajay on 2008-10-15:
I too just purchased the bravos top load washer and watched the first cycle in action. Everything seems fine except the drum (or top of drum) moves quite a bit, machine is level and there were no codes for unbalanced load or anything. Is this normal?
Rahunt on 2008-12-03:
Did you know that Home Depot offers delivery and set up of appliances? Delivered from Depot Direct. Delivery charge paid at purchase, but is rebated back if rebate form sent in or over the internet. Not all items in all stores due to space limits. Also, old appliances are removed for recycling. Beats havi;ng to move a 200 to 400 lb appliance yourself.
drod123 on 2009-11-27:
What a lemon
livelifelikeitsgolden on 2012-10-01:
I would never advise anyone to purchase a Maytag Bravo washer. I had one to rust along the dispensers and under the washer lid. Maytag did not desire to replace the unit but did discount parts. After replacing the lid and cabinet, the new parts began to rust. Oh well, live and learn. But in the end Maytag only offered me a rusting chemical to use around the dispenser, but, hey! I wanted another machine, now way. Maytag cannot replace a machine with rusting issues, which is not covered by any manufacturer's warranty. Too bad for me, but you can be smart, don't by a Bravo.
nora on 2012-10-08:
Just called Lowe's to come and pick up my Bravo Washer..it's noisy and I noticed that my clothes(I watched several loads while washing) looked like they were being mauled instead of washed..I'm all for conserving water, but the amount I saw in this washer did not seem adequate for washing doll clothes. Sorry Maytag, but you aren't the company you used to be.
theresa semple on 2014-03-14:
Sorry to say you made the wrong choice.
After only 13 months after purchase we are told by official repairman that motor is shot and repairs would cost more than machine is worth. Out to trash and we need a new washer. Now I know why people's washer and dryer don't match.
Carol on 2014-03-23:
$700. worth of repairs in less than 3 yrs. on a machine that cost $550.
The Bravo is NOT the Maytag of old. Trying to satisfy government regulations,
the Bravo is very poorly designed and will not hold up. I hope you do not like
to wash with hot water or use a soak cycle because these are a thing of the
past. Only one year warranty, use it.
Bob on 2014-03-29:
We are a family of 2 adults and purchased our Maytag pair 3 years ago. Months ago the washer started making a dry bearing noise when in the spinning mode and continued to get louder and Louder and LOUDER! Now you cannot talk when its spinning! Looking at the parts breakout on Sears Parts Direct, I see that the motor is part of the basket assembly and must be DC voltage controlled via a smart control. All of this must be expensive to work on and or replace. I am able to do most repairs myself but this will be a bear not to mention the parts cost! Yes we did not purchase the extended warranty so I think the best thing to do is push it to the curve when it finally fails. As a note, my wife hasn't liked the way it washes clothes and would like to have a regular style top loader back in the house. So far the dryer works fine.
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Maytag Bravo dryer is very loud
Posted by on
Just purchased the Maytag Bravos. We love the washer, but the dryer motor is extremely loud. The unit is in the kitchen, next to the family room and it is difficult to hear the TV. The sound is piercing. Service man said nothing is wrong with the dryer. The unit is one week old today. We are going to ask for an exchange.

I will keep you informed. So in short, washer is fabulous, dryer belongs in the basement and no where near the living space.
     
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Slimjim on 2007-05-02:
May be a tough one Tia, good luck. Full credit on a used unit, even a week old, due to sound level satisfaction isn't the norm. Let's see how it's handled. Good to post your observation though to heads up potential buyers that it isn't a quiet model, at least by your standards. You may wish to go into your profile and edit this so the title has Maytag Bravo in it for future searchers.
Anonymous on 2007-05-02:
Most people put these appliances away from their living space for this very reason.
Tia on 2007-05-02:
Thanks for your response to my posting. I will keep you up to date on my progress. I really do love the units in general though. We built this house 21 years ago, and my washer/dryer units have always been in the living area. The Maytag washer I just replaced was 32 years old (mustard yellow). The Maytag dryer was 20 years old. We didn't have a problem with the noise from the dryer until we bought the Bravo. Many homes in this area have the laundry rooms near the living space or near the bedrooms. I am surprised Maytag didn't consider this a factor when developing the Bravo. The washer is extremely quiet.
Oh well...we live and learn I suppose. I'm trying to keep my chin up on this expensive purchase.
Thanks again.
Anonymous on 2007-05-02:
The Bravo is still new to me,It is a Whirlpool built Maytag unit.It's the same as the Whirlpool Cabrio.So far we have seen no problems with these units(we have only sold a few sets so far)Have the service tech check the installation of the unit(if he hasn't already).
Tia on 2007-05-02:
Thanks for your response number1. The service tech was here yesterday and found nothing out of the ordinary.
I was shopping today and did check out the Cabrio dryer, which is marketed as being "Ultra Quiet". I wanted the Cabrio, but my husband insisted on another Maytag. Oh boy, is he in trouble now !!! (just teasing)
Slimjim on 2007-05-02:
It's ironic too because generally the washer is going to be the noisiest of a pair, especially a front loader and especially while spinning.
Tia on 2007-05-02:
slimjim...the Bravo washer I purchased is a top loader. There is no agitator in the center, like regular top loaders. Maybe that's why it is so quiet, even during the spin cycle.
Slimjim on 2007-05-02:
Oh OK I thought those were calipsos (Whirlpool version). Do they work well? I had considered looking at them when my Neptune goes. Maybe you or number1 can shed some light on the tearing rumors- or is that another model?
Tia on 2007-05-02:
tearing rumors?? yeeks..that's the first time I heard about that. Tearing clothing would not be a good thing. I haven't had any problems with the washer, but it's only been a week. Actually, I really like the washer so far. The clothes seem really clean and never out of shape. It's the dryer I'm not happy with. It's so loud. We've given a thought to putting up a sound proof panel on the doors to keep the sound from irritating us while in the family room. Any ideas on that?
Anonymous on 2007-05-02:
The "top load" Neptune washer FAV68/9800 is no longer being made.It had about a five or so year run.I did run into a few that would tear clothes,also for them to operate properly you had to do large loads.The main problem with them now are the clutches,and spinner assemblies failing(and if covered under an extended warranty they won't cover the repair,they will contact the customer and try to buy out the contract).

As far as the Bravo,again we haven't sold many out of our locations(we also do service for Home Depot,and other stores in the area)so we haven't seen much in the way of service issues.Customer education calls,and going out after a certain installation company,AHEM(HOME DEPOT)cannot figure out how to properly install what they sell.The only thing I don't care for is the glass top.
Tia on 2007-06-10:
My dryer is finally as quiet as the washer. Home Depot sent out the first serviceman who basically said "Too bad for you". So we complained again and they sent out a different repair company. This man had serviced a few other dryers that were noisy. He greased the tensioner spring and the idler pulleys. Now it is as quiet as the washer. It took many phones calls to fix it, but we're happy now. Just wanted to update the progress.
Anonymous on 2007-06-10:
Thanks for the update,Tia.
Tia on 2007-09-18:
Just an update. My fabulous Bravo washer just started leaking water when I wash a full load of towels. Great huh! So far the dryer is still quiet though. I thought I had problems with the Bravo under control until now.
Rumagic on 2008-03-10:
My Name is Roger I have been a service man for 25 years working on all types of units.

The True problem with Maytag is much deeper then just a new model like the Maytag Bravos or Neptune.

See Maytag has been bought about 3 years back now all the patented parts have been shelved for profit reasons. (They Don't Break) If they don't break no profits.
See these big corporations want there profit to go up each year no mater what or crap starts to flow downhill if you know what I mean.

So these people that are greedy bast>>>ds can’t just have a great name that stands for quality and stands the test of time they want more and more and more the monster can never be content with having a worldwide company that stands for honest dam good Products like Maytag used to be.

Maytag is now owned by a company called www.nordyne.com and believe me its all about the Profit with them.

I would say stay away from this group but it’s hard when they own Whirlpool, Amana, Maytag Etc....

The company makes nothing but Junk!!!!!!

Take it from me I have to work on this crap for a living.

It is not like the good old days when Maytag was a Maytag. The Parts were made to last.

The same with the other brands I talked about this giant company bought the names but not the integrity of the 100 year old names and backbone of the industry.

The factory's closing occurs 100 years after the development of Fred Maytag's first washing machine in Newton.

It was in 1907 that he made and marketed his first wooden-tub washing machine to generate revenue during the winter months when farm equipment sales slowed.

See these people were the mother of invention and the new owners couldn't care less about integrity. It’s about the old mighty dollar.

So hope that helps you to know what you get when you buy a Maytag JUNK now.
MRM on 2008-03-10:
Hello Roger and welcome to the site, contributing your great advice!
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