Maytag Corporation Dishwashers

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Sad Saga of Maytag Dishwasher MDB7600AWW
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Rating: 1/51
BENTON HARBOR, MICHIGAN -- Saga of the Maytag dishwasher, model MDB7600AWW started July 27th when we discovered a puddle of water under it and our counter top warped. Inspecting it, we discovered the bottom was cracked in the right rear. We called the dealer we’d purchased all our Maytag appliances from, he directed us to our warranty, which states the unit will be replaced if the tub fails within 20 years. It was almost 9 years to the day since it was installed.

We called Maytag, which is now Whirlpool, and were told we needed to have a service person confirm the crack. July 30th the service person confirmed it was cracked and told us it was a known problem. He had already replaced a few for his customers. He said he would call Maytag, confirming the problem and we should call. That cost us $75 for 3 minutes. (Talk about adding insult to injury!)

July 30th, called Maytag and was referred to Jennifer, who said she would get back to us with replacement options.

July 31st, we did our own searching in local stores for available options for replacement and called Jennifer, giving her the unit we’d prefer. She said she’d check and get back to us.

Aug 6th, call Jennifer, got voicemail, left message. (No return call.)

Aug 7th, went online to the chat and finally got the answer that we’d have our replacement within 10-12 days. No mention of what model.

Aug 17th, called Jennifer, got voicemail, left message. (No return call.) Then we called the dealer again. He couldn’t believe we still didn’t have a replacement. He didn’t understand why he couldn’t make the replacement with the unit we preferred, which he had in stock. He called Maytag and was able to get a job number and the name and phone for the company handling the replacement. He was being cut out completely!! He was told we’d be getting the model we’d requested and it was tentatively scheduled to be installed Aug 23rd.

Aug 17th, we called the company now handling the replacement. It seems the unit was shipped to the wrong address and returned. No info on when to expect replacement.

August 22nd, (today) called Jennifer, got voicemail, left message. (No return call – yet. Anyone see a pattern here?) Called Maytag. Now we’re told the unit is in transit, should be delivered today and is scheduled for installation Aug 31st! Asking to speak with a supervisor, we were told it wouldn’t do any good.

At this point, I am so fed up with the whole process, I will post my disgust with Whirlpool everywhere I possibly can. I have, and will continue, to tell everyone who will listen not to purchase anything from Maytag or Whirlpool. Check Whirlpool’s site and find out how many other things you should avoid purchasing. I was not happy to find they are involved with Direct TV. That probably explains why I wasn’t happy the last time I had to contact them!!!

Whirlpool took the good name of Maytag and drug it through the mud. When the rest of my Maytag appliances need replacement, I will avoid anything to do with a Whirlpool product!

And I’m not holding my breath about that Aug 31st promised installation. . . .And none of this addresses my warped countertop, and any other damage we may find when the unit is finally removed for replacement. . . .

Meanwhile, I’m washing dishes by hand, which is not pleasant. I suffer from psoriasis and my hands are like raw meat. Washing dishes is torture. I can’t wear gloves because my hands sweat in them and makes them even worse. And husbands can only be expected to help out once in a while, not every day. . . .
     
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Sara on 2012-08-22:
Why can't husbands be expected to help out every day? Isn't he your partner? Wouldn't he expect you to do the same for him if he had a medical condition that made it difficult for him to do a particular job, if so he should be willing to do the same for you. It's part of the wedding vows, the "in sickness and in health" part. I know this has nothing to do with your problem concerning Maytag or Whirlpool, just a pet peeve of mine.

In keeping with the subject of the post however, Maytag appliances, all of them from what I can tell are no longer made to last any longer than what it takes to buy them and get them to your house. Have my own story with one of them, so I agree, stay away from all of them.
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Corroded Racks
Posted by on
MYRTLE BEACH, SOUTH CAROLINA -- I purchased my Maytag QuietSeries 300 dishwasher from Lowe's in August 2003 for $776.00 (including installation and a 5-year extended warranty). This was the top-of-the-line model with 3 racks, sections of the top & middle racks that could be folded down to better fit large items, and dual silverware baskets that could be separated and placed elsewhere in the machine for more convenience. I LOVED this dishwasher as soon as I saw it at the store. The delivery and installation went fine and I have never had a dishwasher clean dirty dishes so well. The convenience of the adjustable racks is outstanding.

However, it is the racks that have become the problem and are at the point where they will soon cause my dishwasher to be unusable. It started with a couple of the little plastic/rubber caps coming off the tips of the upright prongs. Once the caps were gone, I could see that the metal prongs had corroded. Then, I noticed a "lump" in the plastic/rubber coating of the top rack. The lump was located at a "joint" where one of the vertical prongs is attached to the rack. I just thought it was an excess amount of the coating. But the lump got larger and started to spread. The coating eventually split open and I could see the completely rusted, corroded metal underneath. It is completely rusted through.

I called the "800" number for warranty repairs since I am still within my warranty period. However, they told me that the warranty does not cover the racks. So, now I have a 4-year-old top-of-the-line dishwasher for which I paid $776.00 that will be virtually useless when the racks fall apart in a rusty heap. I am LIVID that my warranty will not cover something that is CLEARLY a manufacturing defect. This problem was not caused by "operator error" or negligence or abuse. Since I already owned a Maytag washer and have been very satisfied, I was confident in purchasing another Maytag product.

How foolish of me to assume that "brand loyalty" would actually mean something.
     
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Slimjim on 2007-08-26:
All dishwasher brands have had racks rust on customers. It's more luck and being careful when loading not to peel the vinyl, then it is manufacturer. That extended warranty, was`that a Maytag offer or is the warranty company an unrelated third party? If so, you can't blame maytag for the lack of coverage.
Anonymous on 2007-08-26:
Did you see if you could buy replacement parts? Slim is right about the way the vinyl peel's. I would never buy the extended warranty they are all rip off's and just another way to make more money.
moneybags on 2007-08-26:
Had the exact same thing happen w/ Maytag. Their racks are horrible as is the warranty policy. Go to E-Bay and search for "dishwasher racks-Maytag." I bought 2 new racks their new and in the box for less than 1/2 of what Maytag wanted to charge. Three years later, they still look brand new. Don't buy Maytag parts!
moneybags on 2007-08-27:
That should read not to buy parts directly from Maytag. Get them through an auction site, as long as they are new and in the box. Maytag would have charged $230 for the 2 racks. E-Bay, I paid $110.
sliderule43 on 2008-02-08:
Corroded racks on your model are covered. You have the duraracks. I have the same problem on my identical 4 year old Maytag dishwasher from Home Depot. My extended warranty (from Zurich/GE service) does not cover corrosion. However, if you read the small print on the Maytag book, Maytag covers this for 5 years (parts only). They ship both racks directly to your house, without charge. Like you, I assumed the extended warranty would apply. Wrong. The original warranty applies. Read the warranty, years 2-5. Call the number in the Maytag booklet. I was transferred 4 times. They are aware of the problem, and are responding to complaints, rather than issue a general recall. Also, beware of EBAY sellers posting on this site, that tell you to buy replacement racks at EBAY. They are sellers, not consumers.
Anonymous on 2008-02-08:
sliderule, I voted you best answer!
sliderule43 on 2008-02-13:
Sliderule43. An update to my previous comment.

The racks were shipped FedX. Received in 2-3 days. Took about 30 mintutes to install top one. I had to be careful unsnapping small plastic pieces from the old one, then transferring them. I am not mechanically inclined. My backup plan was to pay the Maytag shop to install them. All went well. I do advise taking digital photos of the old rack, after removing it from the dishwasher, but before removing any of the plastic pieces. When you reinstall, the swivel arm will hit the rack. No problem. When you run it, it does not hit the rack. I was pleased with the service. I may consider another Maytag. I'm still angry with Whirlpool for selling defective flamelock water heaters, and giving a pathetic class action settlement. I replaced my water heater after 3 years with a different brand (no Whirlpool product). Cost $650 dollars. This may stop me from buying any Whirlpool aplliances.
kikker on 2009-09-06:
moneybags, Where did you get your racks for $110? A particular company? The lowest I am getting is $230. Can you help me out?

Thanks
Cindi on 2014-05-12:
Same here. Apparently rusting racks is a common problem with Maytag. They should be ashamed for what we paid. Our GE was much older (and louder, which is why we chose Maytag) but zero rust. It's shameful and I'll never purchase a Maytag again.
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Dishwasher is Possessed
Posted by on
Purchased a Maytag Legacy Quiet series 300 a little over a year ago. When attempting to was on the normal cycle, it switches to the rinse cycle and then you can get it to switch back until you run it over and over and over on rinse. My husband calls it "possessed". I did contact Maytag who at the time said "I'm sorry" but we won't help you since it didn't show the problem within the 1st year. Then I filed a complain on the internet Complaints Board and someone from Maytag did contact me to try to help. They said they would pay to have one of their authorized repair services come out and gave the list of authorized companies. I made an appointment with one of them and they DID NOT SHOW UP on the scheduled day on which I had off from work. Maytag claimed they couldn't do anything. I cannot take another day off from work in the hopes that another repair company will show up and Maytag said they couldn't ask their authorized repair companies to reschedule around my schedule so that I didn't have to take off again. I would NEVER SPEND ANOTHER PENNY ON MAYTAG and I feel it my duty to let as many people as possible know that buying a Maytag product is nothing but a headache and has tripled my water bill every month.

Besides wanting to take a baseball bat and smashing it from frustration, I have been late for work many times because I had to hand wash baby bottles because the dishwasher switched to the rinse cycle and never released the soap and have had to run the dishwasher sometimes as much a 5 times before I could finally get it to stay on the normal wash cycle.

I have a video of this if anyone would like to see my proof.

     
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qualityappliance on 2009-05-31:
My guess is the service company was Sears/A&E, they are real good at not showing up and when they do they rarely fix anything.

Contact Maytag again and have them send authorization to a local independent service company and hopefully you can get them to cover parts and labor. I would recommend replacing the control panel/touchpad assembly and the main control board but if you have to pay for the parts you could try replacing only the touchpad assembly.

Sad to say, but this is not all that uncommon of a problem.
Ozarkman on 2009-06-15:
we have the SAME issue! 2 year old Maytag dishwasher that won't start--what JUNK!!! almost $500 to wash dishes by hand !!!!!!!!!!!!!!!!!!!!!!!!!! NEVER again will my wife or I buy Maytag products--They can go Bankrupt along with the car Mftg's-----------
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Maytag is Junk!!! Do Not Buy Maytag!!
Posted by on
ONEONTA, NEW YORK -- I STRONGLY ADVISE: DO NOT PURCHASE MAYTAG!!

I hate Maytag!! Maytag is a complete scam and I would advise not purchasing a Maytag product ever!! We've had nothing but bad experiences.

In 2005, we purchased a Maytag Washer and Dryer (heavy duty, commercial grade, etc), not because our existing machines didn't work, but because we thought it would be wise to upgrade (after doing a whole house remodel project). A year and half after the purchase, the dryer wouldn't start. Maytag charges $70 just to come to the house to diagnose...then you have to add parts & labor. So, almost $200 later, the dryer is fixed.

Then, the washer acts up. During the spin cycle, it can't balance, makes crazy noise, etc. So... another repair charge!! And this is only a year and 6 months.

So... stupidly in May 2007, we purchase a $700 Quiet Series 400 dishwasher from Maytag. A year and 2 months later, I go to start a load and it doesn't start. So I call the store. He tells me to shut the circuit breaker off for at least 2 1/2 hours. How convenient...when I turn it back on and the machine still doesn't start, the store had just closed. So the next morning, I call...asking for an answer as to how I am at any advantage by spending more money on what was thought to be a higher quality product...no answer of course. Just, "Ma'am...appliances break." After a year and 2 months??!!??! So, of course I'm very upset and still looking for an answer. Then he infers that it was my fault for the appliance breaking. Please note: it is just me and my husband, no kids, only 2 people's dishes being washed!!! So, here I sit on Sunday and the service man cannot get here until Thursday. (If possible, I'll try to update this with the cost of repairs.)

By the way, with this model came a bunch of 'bells & whistles'. In less than a year most of these plastic extras actually snapped/broke. My husband actually had to zip-tie the prongs to stay up. UNBELIEVABLE!!

I STRONGLY ADVISE: DO NOT PURCHASE MAYTAG!!
     
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Maytag washer, dishwasher and Amana Refridg a piece of junk
Posted by on
STOCKBRIDGE, GEORGIA -- I AM ABOUT TO FILE A FORMAL COMPLAINT WITH THE BETTER BUSINESS BUREAU AS WELL AS TAKE THE MAJOR PROBLEMS WITH THIS LEMON OF A MAYTAG WASHER TO THE NEWS MEDIA.
EVER SINCE I PURCHASED THIS MAYTAG WASHER FROM THE LOCAL MAYTAG STOCKBRIDGE GEORGIA DEALER IT HAS NOT WORKED PROPERLY; MAKING NOISES; THE DRUM OF THE WASHER MAKES LOUD SQUEEKING NOISES AND NOW THE WASHER MAKES A LOUD HUMMING NOISE. LAST NIGHT THE WASHER JUST DIED RIGHT BEFORE THE RINSE CYCLE AND WILL NOT GO ANY FURTHER THAN THAT. I AM NOW STUCK WITH A NEW WASHER THAT IS USELESS. THE LOCAL MAYTAG DEALER HAS SENT THEIR MAYTAG REPAIRMAN OUT HERE WITHIN THE SECOND WEEK OF OWNING THIS LEMON OF A WASHER (Oct. 2004) AND THAT REPAIRMAN SAID HE COULD NOT FIX THE LOUD NOISES. MAYTAG WILL NOT REPLACE THE MACHINE EITHER. I HAVE NOW BEEN WAITING THREE WEEKS FOR A PART THAT STILL IS NOT IN AND NOW THE MACHINE HAS GONE FROM MAKING HUMMING, SQUEEKING AND CRACKLING NOISES TO JUST COMPLETELY BREAKING DOWN. MY HUSBAND CALLED THE MAYTAGE STORE IN STOCKBRIDGE GA JUST LAST WEEK AND TOLD THEM THAT SINCE THE REPAIRMAN WAS OUT THREE WEEKS AGO THAT NOW THE WASHER MASHINE IS MAKING A LOUD HUMMING NOISE AND NOW LAST NIGHT IT JUST DIED.

MAYTAG NOW IS ALSO SENDING ME JUNK MAIL SAYING MY WARRANTY ON THIS LEMON IS EXPIRING MARCH 16TH. WELL, I HAVE GOT SOMETHING FOR MAYTAG- YOU HAVE SOLD ME A 'LEMON' OF A WASHER MACHINE-A WASHER MACHINE THAT HAS NEVER EVER WORKED PROPERLY AND HAS STILL TO THIS DAY NOT BEEN REPAIRED. THE FIRST REPAIRMAN THE STOCKBRIDGE MAYTAG STORE SENT OUT DURING THE FIRST TWO WEEKS OF MY OWNING THIS PIECE OF JUNK WAS FIRED BECAUSE HE DID NOT KNOW WHAT HE WAS DOING OR SAYING, YET HIS INEXPERIENCE SEVERAL MONTHS AGO HAS LEFT ME WITH A NIGHTMARE.

I AM GOING TO THE BBB AND THE LOCAL NEWSPAPERS AND T.V BECAUSE NOT ONLY DO I HAVE PROBLEMS WITH MY WASHER BUT MY TOP OF THE LINE AMANA REFRIDGE AND MAYTAG QUIET SERIES DISHWASHER (all applicances are new) HAve PROBLEMS AS WELL.

THE DISHWASHER BEING ONLY ONE MONTH OLD HAD TO HAVE THE ENTIRE MOTOR REPLACED; THE REFRIDGE FREEZES UP AND MAKES MOANING NOISES AND NOW I HAVE A NEW WASHER MACHINE THAT SQUEAKS, GRINDS AND NOW HAS DIED. MAYTAG REFUSES TO REPLACE ANY OF THESE APPLIANCES AND IS ONLY WAITING ON THE WARRANTIES TO EXPIRE. WE NEED A CLASS ACTION SUIT AGAINST MAYTAG.

JOANNE MULVANEY
20 LAMP POST COURT
STOCKBRIDGE GA 30281
770-507-0471 HOME
     
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Rich2300 on 2005-02-27:
If you read the posts on this site you will find that Maytag appliances are no longer of the quality they once were, and Maytag does not care about their customers. Sorry you had to learn the hard way, but so did a lot of us. All I can tell anyone is stay away from Maytag.
kmayfield on 2005-02-28:
Hi. Is your dishwasher model # MDB8600AWB, with the 3 racks? This is possibly the worst dishwasher ever. Would like to hear back from you. Thanks.
TXRoadTrip on 2005-03-03:
My maytag dryer works great and I just bought a roper washer - which maytag makes also - they are both working fine. My other washer = Kenmore just died - about 20 years working.
compwiz on 2005-03-08:
Off topic, but Roper is made by Whirlpool. Watch out
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Dishwasher Quiet Series 400
Posted by on
Maytag Quiet Series 400
We purchased it several years ago and it has been falling apart since then. Literally! Each week a clip would break so that the tines that hold the plates and cups could not stand up. There is no insurance against this type of breakage with Maytag. Our only option is to buy a new rack (s) and then have it installed. cost: $250.00 per rack. We could not even buy the new clips to hold the tines up that are left. I have used twine, twistie, wire, etc. and nothing works for long.

Don't buy Maytag.

I always thought that it was a great brand. I think that idea is in the past.
     
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trmn8r on 2013-03-09:
There are numerous complaints about this line of dishwashers. It sounds like it was poorly designed. Unfortunately, it is hard to find quality appliances of any brand these days. I'd hate to be in the market to go out and buy new ones.
WP2008 on 2013-03-11:
Hello E_henderson. My name is Amber and I am a representative with Maytag. We truly apologize for the frustrations you have experienced with your dishwasher. If you would like to discuss this matter further, please email us at Maytag.Digital@Maytag.com and provide us with your complete contact information as well as the model and serial number s of your appliance. Please also include the name of the site you were contacted on (My3Cents) along with your user name (E_henderson), and your ticket number (36178). We would be happy to review your concerns further. Sincerely, Amber.
Gabriella Dehod on 2013-10-01:
Hello I just moved into a new home that has the quiet series 400 .. It's so loud I can't believe it .. My dishes come out dirtier then when they went in.. I'm now running the vinegar suggestion with no dishes to see If this will help .. If it doesn't I'm not sure what to do next ... It's frustrating because maytag supposedly is .. Top name brand .. I guess I'll have to call a maytag dealership to help with this issue ... Frustrating !
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Service Dishwasher
Posted by on
Rating: 1/51
OREGON -- Bought a service plan for my dishwasher. Thank goodness I did. I purchased product six years ago. Repairman has been here 7 times. 3 Times because wheels on racks broke. Engineering flaw? This will be 8 times. The latch on door keeps breaking. Another engineering flaw. So many parts have been replaced, its not even the same dishwasher I purchased. I purchased your top of the line. Now with the replacement parts that was used its not top of the line anymore. It seems you don't make replacement parts for my dishwasher. I always wanted a Maytag I was so excited when I purchased it. No I am so sorry I did.
     
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At Your Service on 2012-12-01:
It's too bad you've had such problems. Overall I think they've produced a good quality product. What model was it that you purchased exactly? There was a problematic model that was produced around the time you're speaking of -- a 9000 series with 3 racks. It was soon after releasing this model that Maytag was purchased by Whirlpool.

If you'll provide us with the model I may be able to provide you with a little more insight. I look forward to hearing from you.
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Dishwasher
Posted by on
Rating: 1/51
PENNSYLVANIA -- My dishwasher has not worked in the five years that we had it I have a house full of Maytag and am not too happy about the dishwasher. Needs fixed twice a month for five years its just my husband and me and use it once a week. Same old thing the board on the front of washer. I have been raised on Maytag my dad fixed they were called black then. What happened. My contract is through A & E and they are not reliable they change rules every time. Were there any recalls on this model. numbers are, take your choice: E39927, LR111720, MDB7601AWS, 32815458JE.

THANK YOU
     
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Alain on 2012-02-21:
Take a moment to file official complaints via http://www.attorneygeneral.gov/consumers.aspx (for PA) and at http://www.ftc.gov/bcp/index.shtml It will at least add to the numerous complaints about Maytag all ready on file and there is some hope that eventually someone will notice and possibly encourage them to improve their quality.
Venice09 on 2012-02-21:
You can check those numbers online to see if they are included in any recall.

I'll probably take some heat for this, too, but I think dishwashers, like ice makers, are often more trouble than they're worth. All that stacking and unloading, detergents and other stuff, seems expensive and a lot of work. Then there are all the complaints about how they don't work properly. My house came with a dishwasher. Every time I used it, something either broke or melted. So I gave up. I guess I'm just not cut out for modern appliances. I wash dishes the old-fashioned way. Sure, it's boring and tedious, but it's also very reliable. And cheap!
WP2008 on 2012-02-28:
Hi, my name is Chris; I am a Maytag employee and would like to help resolve the situation with your dishwasher. Please respond to this e-mail address (Maytag_Digital@Maytag.com) with a phone number, the best time to reach you at that number, your model & serial number and I will call you. Please also include your complete name, User ID, and address where the dishwasher is located. We will be happy to discuss this situation with your dishwasher. Thank you.
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Maytag Dishwasher - Can't get the parts!!!!
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MICHIGAN -- Dishwasher is just two years old. Stopped working in November. Needs a new control panel. Seems strange that a two year old anything needs a new control panel. Problem is, you cannot get it. Its been on back order since November and Maytag keeps changing the delivery date. I just spoke to Maytag and now the estimated shipping date is Feb. 2012. The Maytag representative also said that Maytag had made the parts but they were defective and had to be remade. Which is probably what is wrong with the original part that is broke after two years - it was probably defective too. Very frustrating that no one can help you. You have to live with this problem and delay according to Maytag. Maytag is owned by Whirlpool so that makes both of them on my avoid list from now on.
     
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tnchuck100 on 2012-01-13:
If you do decide to buy a new dishwasher I would recommend finding one with mechanical controls, not electronic. They still exist but are getting harder to find.
Venice09 on 2012-01-13:
Great advice, chuck. Even if the OP had a warranty, it wouldn't help. Warranties can't manufacture parts.
At Your Service on 2012-01-14:
There are extended service guarantees that thankfully guarantee against these circumstances. It considered a part availability or obsolescence clause. If parts become unavailable for lengthy periods of time, such as you're faced with, they'll replace the unit for you.

Actually, the use of the term mechanical control infers that the knobs or buttons used on some appliances are only mechanical in nature. Respectfully, they are not. Any knob or button is now connected to some form of circuit board, along with any monitors.
Venice09 on 2012-01-14:
Nerd said it best:

"As for knobs being on circuit boards, I am aware of this. But appliances that use knobs are mostly mechanical, not electronic, in nature, even if a circuit board is used. This technology has been proven with years and years of use. A knob-control appliance will not have problems with "error codes" or touch screen controls that do not respond. You just set the dial and forget it until the cycle completes. That's why I prefer a basic knob-control appliance as opposed to one with all the bells and whistles."

OP, please come back and let us know if Maytag replaces the unit! That promise may look good on paper, but it's not the way it works in the real world.
ok4now on 2012-01-14:
"Maytag is owned by Whirlpool" stop right there. Who makes most Kenmore products sold by Sears....Whirlpool. What appliances have the most complaints on this site??? That would be Sears. Hmmmm..Don't rush me.. Let me think. Okay I got it. Whirlpool/Kenmore/Sears generate the most complaints . So after this highly astute observation I have concluded...Don't But This Crap!! How many negative reviews do you need to read before it sinks in? Buy something simple with mechanical controls, not with an idiot board. Do you have my back on this one Venice?
At Your Service on 2012-01-14:
Actually ok4now, it's been a very long time since Whirlpool made Kenmore appliances. In fact, a few years ago Consumer Reports did an article about Kenmore stating, "LG and Frigidaire have become the main producer of Kenmore appliances. Other manufacturers are Haier and Danby for some of their small refrigeration units."
Venice09 on 2012-01-14:
Whirlpool, Maytag, LG, Frigidaire, etc.. it doesn't seem to matter. There are plenty of complaints to go around, including Kenmore, which I can no longer recommend in good conscience.
madconsumer on 2012-01-14:
best comment AYS +1
Nohandle on 2012-01-14:
I'm truly surprised a company representative (any company) admitted the part was defective. Most act as if yours was the first complaint. It unfortunately takes a while for the gurus to get it together and figure out what the problem is. At least they didn't ship out the same faulty defective part. I think they need to get into overtime production and get the customers taken care of. Who knows how many folks are in the same position as you. Companies, get the corrected part to them immediately or recall the entire unit and provide a new appliance without the problem.
Venice09 on 2012-01-14:
Bravo, Nohandle! This dishwasher is only TWO YEARS OLD! This is why warranties are often useless. If the OP had paid for an extended warranty, the clock would be ticking while waiting for a part that may never arrive. And I'll bet the bank that Maytag will not even consider a replacement.
Old Timer on 2012-01-14:
Chuck, Venice, OK, NH, all great info and comments. We are all getting a little sharper when it comes to the appliance biz due to you folks.
At Your Service on 2012-01-14:
Great comment madconsumer :)
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Maytag Quiet Series Dishwasher Control Panel/Board Issues.
Posted by on
Same problems as everyone else…mine lasted 2 years and lights started failing on control panel. Not sure if board or panel problem but after dissassembling back of door and checking board for problems…would not start. Got so frustrated that I wrote Jeff Fettig (CEO of Whirlpool) last week complaining of this problem and which should be recalled..haven’t heard yet but always went to the top to get some satisfaction and would advise others to do the same…maybe they will build a better dishwasher in the future…getting a Whirlpool replacement in a few weeks through Lowes and hoping for a better outcome & more durability…why did they have to go to electronics ….the old turn dial worked fine & no problems!!!!!!!!!!!!!
     
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Venice09 on 2012-01-02:
"why did they have to go to electronics ….the old turn dial worked fine & no problems!!!!!!!!!!!!!"

Agreed. Electronics are great until they don't work. And they often don't work and are expensive to fix.

If Lowe's is replacing a two year old dishwasher, it would be nice if you wrote another review complimenting them. That's great!
At Your Service on 2012-01-02:
I agree that getting the replacement for your dishwasher is absolutely great. Was this through an extended service program on the unit? It can sure be worthwhile when such problems show up.

Actually, the mechanics of analog parts generally create many more issues than that of digital. Even today, when one opens an appliance with analog type controls, you'll find the connectivity to a digital panel. This is because mechanical has a way of wearing over time whereas digital is solid state.

I've got a family member with a Maytag dishwasher and seems to absolutely love it. Hopefully you'll find you like your new one too. Please let us know if you don't.
trmn8r on 2012-01-02:
Is this replacement coming free, prorated, or are you paying for it?

I was thinking tonight as I ran 3 loads through my 90's washer how reliable and well it works. Dials only, no computers. Wastes water by today's standards, but I don't care.
Venice09 on 2012-01-02:
Mechanical has an impeccable track record of reliability. Not so much with electronics.
Venice09 on 2012-01-02:
Trmn, I know water should be conserved, but our water comes from a reservoir, and as long as we're not having a drought, who cares how much I use? The funny part is that our water bill never seems to change regardless of usage.
trmn8r on 2012-01-02:
Water conservation is all the rage these days, and the government recently decreased again the flow rate for shower heads and such.

I don't know if the conservation efforts are directed at places like California and Arizona that don't have their own water or what. Seems like they are getting ready for the end of the world.
Venice09 on 2012-01-02:
I don't get it. If the residents serviced by our reservoir don't use the water, who will? I searched high and low for a regular shower head but could only find ones with restricted flow. How annoying!
trmn8r on 2012-01-02:
That's the givemement at work. Here'e 10% ethanol that you have to use, which ruins your small engines and results in reduced gas mileage and stresses the corn supply, and from now on you get 4 ounces of water to take a bubble bath.
Venice09 on 2012-01-02:
Mr. Bubble should file a complaint. :)
At Your Service on 2012-01-02:
Unfortunately, the stewardship that we hold doesn't have as good of a future for our descendants as long as people continue to think that way.
Anonymous on 2012-01-03:
And filling the landfills with crappy appliances with short lifespans is good stewardship?
Venice09 on 2012-01-03:
Haha.. perfect response, John. Nothing could be worse than that!

I have to ask again. If I don't use the water, who will? It's not like I can send it to someone who needs it. What happens when the reservoir is full or overflows? I have to admit that I don't know.
Molly76 on 2012-01-03:
There are several part sites that have a parts schematics. If you look around you can tell which dishwasher has basic parts.

Don't believe the salesperson, take it upon yourself to find the most basic dishwasher. Also, on the parts sites look to see if the dishwasher of your choice parts available or are they backordered.
Anonymous on 2012-01-03:
Far from a Al Gore fan or "green" by any stretch I will say that not understanding that water conservation is important versus flawed inference does not make it true.
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