Maytag Corporation Dishwashers

Star Empty star Empty star Empty star Empty star
1.0 out of 5, based on 4 ratings and
92 reviews & complaints.
Maytag Logo
www.maytag.com
Most Popular | Newest | More Options >
More filter options:
Dishwasher Quiet Series 400
Posted by on
Maytag Quiet Series 400
We purchased it several years ago and it has been falling apart since then. Literally! Each week a clip would break so that the tines that hold the plates and cups could not stand up. There is no insurance against this type of breakage with Maytag. Our only option is to buy a new rack (s) and then have it installed. cost: $250.00 per rack. We could not even buy the new clips to hold the tines up that are left. I have used twine, twistie, wire, etc. and nothing works for long.

Don't buy Maytag.

I always thought that it was a great brand. I think that idea is in the past.
Read 3 RepliesAdd reply
User Replies:
trmn8r on 03/09/2013:
There are numerous complaints about this line of dishwashers. It sounds like it was poorly designed. Unfortunately, it is hard to find quality appliances of any brand these days. I'd hate to be in the market to go out and buy new ones.
WP2008 on 03/11/2013:
Hello E_henderson. My name is Amber and I am a representative with Maytag. We truly apologize for the frustrations you have experienced with your dishwasher. If you would like to discuss this matter further, please email us at Maytag.Digital@Maytag.com and provide us with your complete contact information as well as the model and serial number s of your appliance. Please also include the name of the site you were contacted on (My3Cents) along with your user name (E_henderson), and your ticket number (36178). We would be happy to review your concerns further. Sincerely, Amber.
Gabriella Dehod on 10/01/2013:
Hello I just moved into a new home that has the quiet series 400 .. It's so loud I can't believe it .. My dishes come out dirtier then when they went in.. I'm now running the vinegar suggestion with no dishes to see If this will help .. If it doesn't I'm not sure what to do next ... It's frustrating because maytag supposedly is .. Top name brand .. I guess I'll have to call a maytag dealership to help with this issue ... Frustrating !
Close commentsAdd reply
StarEmpty StarEmpty StarEmpty StarEmpty Star
Service Dishwasher
Posted on
Rating: 1/51
OREGON -- Bought a service plan for my dishwasher. Thank goodness I did. I purchased product six years ago. Repairman has been here 7 times. 3 Times because wheels on racks broke. Engineering flaw? This will be 8 times. The latch on door keeps breaking. Another engineering flaw. So many parts have been replaced, its not even the same dishwasher I purchased. I purchased your top of the line. Now with the replacement parts that was used its not top of the line anymore. It seems you don't make replacement parts for my dishwasher. I always wanted a Maytag I was so excited when I purchased it. No I am so sorry I did.
Read 1 RepliesAdd reply
User Replies:
At Your Service on 12/01/2012:
It's too bad you've had such problems. Overall I think they've produced a good quality product. What model was it that you purchased exactly? There was a problematic model that was produced around the time you're speaking of -- a 9000 series with 3 racks. It was soon after releasing this model that Maytag was purchased by Whirlpool.

If you'll provide us with the model I may be able to provide you with a little more insight. I look forward to hearing from you.
Close commentsAdd reply
StarEmpty StarEmpty StarEmpty StarEmpty Star
Sad Saga of Maytag Dishwasher MDB7600AWW
Posted by on
Rating: 1/51
BENTON HARBOR, MICHIGAN -- Saga of the Maytag dishwasher, model MDB7600AWW started July 27th when we discovered a puddle of water under it and our counter top warped. Inspecting it, we discovered the bottom was cracked in the right rear. We called the dealer we’d purchased all our Maytag appliances from, he directed us to our warranty, which states the unit will be replaced if the tub fails within 20 years. It was almost 9 years to the day since it was installed.

We called Maytag, which is now Whirlpool, and were told we needed to have a service person confirm the crack. July 30th the service person confirmed it was cracked and told us it was a known problem. He had already replaced a few for his customers. He said he would call Maytag, confirming the problem and we should call. That cost us $75 for 3 minutes. (Talk about adding insult to injury!)

July 30th, called Maytag and was referred to Jennifer, who said she would get back to us with replacement options.

July 31st, we did our own searching in local stores for available options for replacement and called Jennifer, giving her the unit we’d prefer. She said she’d check and get back to us.

Aug 6th, call Jennifer, got voicemail, left message. (No return call.)

Aug 7th, went online to the chat and finally got the answer that we’d have our replacement within 10-12 days. No mention of what model.

Aug 17th, called Jennifer, got voicemail, left message. (No return call.) Then we called the dealer again. He couldn’t believe we still didn’t have a replacement. He didn’t understand why he couldn’t make the replacement with the unit we preferred, which he had in stock. He called Maytag and was able to get a job number and the name and phone for the company handling the replacement. He was being cut out completely!! He was told we’d be getting the model we’d requested and it was tentatively scheduled to be installed Aug 23rd.

Aug 17th, we called the company now handling the replacement. It seems the unit was shipped to the wrong address and returned. No info on when to expect replacement.

August 22nd, (today) called Jennifer, got voicemail, left message. (No return call – yet. Anyone see a pattern here?) Called Maytag. Now we’re told the unit is in transit, should be delivered today and is scheduled for installation Aug 31st! Asking to speak with a supervisor, we were told it wouldn’t do any good.

At this point, I am so fed up with the whole process, I will post my disgust with Whirlpool everywhere I possibly can. I have, and will continue, to tell everyone who will listen not to purchase anything from Maytag or Whirlpool. Check Whirlpool’s site and find out how many other things you should avoid purchasing. I was not happy to find they are involved with Direct TV. That probably explains why I wasn’t happy the last time I had to contact them!!!

Whirlpool took the good name of Maytag and drug it through the mud. When the rest of my Maytag appliances need replacement, I will avoid anything to do with a Whirlpool product!

And I’m not holding my breath about that Aug 31st promised installation. . . .And none of this addresses my warped countertop, and any other damage we may find when the unit is finally removed for replacement. . . .

Meanwhile, I’m washing dishes by hand, which is not pleasant. I suffer from psoriasis and my hands are like raw meat. Washing dishes is torture. I can’t wear gloves because my hands sweat in them and makes them even worse. And husbands can only be expected to help out once in a while, not every day. . . .
Read 1 RepliesAdd reply
User Replies:
Sara on 08/22/2012:
Why can't husbands be expected to help out every day? Isn't he your partner? Wouldn't he expect you to do the same for him if he had a medical condition that made it difficult for him to do a particular job, if so he should be willing to do the same for you. It's part of the wedding vows, the "in sickness and in health" part. I know this has nothing to do with your problem concerning Maytag or Whirlpool, just a pet peeve of mine.

In keeping with the subject of the post however, Maytag appliances, all of them from what I can tell are no longer made to last any longer than what it takes to buy them and get them to your house. Have my own story with one of them, so I agree, stay away from all of them.
Close commentsAdd reply
StarEmpty StarEmpty StarEmpty StarEmpty Star
Dishwasher
Posted by on
Rating: 1/51
PENNSYLVANIA -- My dishwasher has not worked in the five years that we had it I have a house full of Maytag and am not too happy about the dishwasher. Needs fixed twice a month for five years its just my husband and me and use it once a week. Same old thing the board on the front of washer. I have been raised on Maytag my dad fixed they were called black then. What happened. My contract is through A & E and they are not reliable they change rules every time. Were there any recalls on this model. numbers are, take your choice: E39927, LR111720, MDB7601AWS, 32815458JE.

THANK YOU
Read 3 RepliesAdd reply
User Replies:
Alain on 02/21/2012:
Take a moment to file official complaints via http://www.attorneygeneral.gov/consumers.aspx (for PA) and at http://www.ftc.gov/bcp/index.shtml It will at least add to the numerous complaints about Maytag all ready on file and there is some hope that eventually someone will notice and possibly encourage them to improve their quality.
Venice09 on 02/21/2012:
You can check those numbers online to see if they are included in any recall.

I'll probably take some heat for this, too, but I think dishwashers, like ice makers, are often more trouble than they're worth. All that stacking and unloading, detergents and other stuff, seems expensive and a lot of work. Then there are all the complaints about how they don't work properly. My house came with a dishwasher. Every time I used it, something either broke or melted. So I gave up. I guess I'm just not cut out for modern appliances. I wash dishes the old-fashioned way. Sure, it's boring and tedious, but it's also very reliable. And cheap!
WP2008 on 02/28/2012:
Hi, my name is Chris; I am a Maytag employee and would like to help resolve the situation with your dishwasher. Please respond to this e-mail address (Maytag_Digital@Maytag.com) with a phone number, the best time to reach you at that number, your model & serial number and I will call you. Please also include your complete name, User ID, and address where the dishwasher is located. We will be happy to discuss this situation with your dishwasher. Thank you.
Close commentsAdd reply
StarEmpty StarEmpty StarEmpty StarEmpty Star
Complaint on Maytag Dishwasher and Washing Machine
Posted by on
Rating: 1/51
SEBRING, FLORIDA -- I bought a Maytag dishwasher 3 years ago I am on my 4th control panel and only works on medium clean. Bought a Maytag washing machine two years ago clothes do not spin out. DO NOT BUY MAYTAG.
Read 2 RepliesAdd reply
User Replies:
Venice09 on 02/03/2012:
I see Maytag washers still have the same problem. That's what was wrong with mine, but it was quite a few years ago. After a year of trying to get it fixed, it was finally replaced. I hope you have better luck with yours.
WP2008 on 02/16/2012:
Hi, I am a representative of Whirlpool. I am sorry to learn of the issue you are having with your product. If there is anything that I can do please reach out to me via e-mail at Whirlpool.digital@Whirlpool.com please include your user name, the site we contacted you on and your complete contact information.
Close commentsAdd reply
Maytag Dishwasher - Can't get the parts!!!!
Posted on
MICHIGAN -- Dishwasher is just two years old. Stopped working in November. Needs a new control panel. Seems strange that a two year old anything needs a new control panel. Problem is, you cannot get it. Its been on back order since November and Maytag keeps changing the delivery date. I just spoke to Maytag and now the estimated shipping date is Feb. 2012. The Maytag representative also said that Maytag had made the parts but they were defective and had to be remade. Which is probably what is wrong with the original part that is broke after two years - it was probably defective too. Very frustrating that no one can help you. You have to live with this problem and delay according to Maytag. Maytag is owned by Whirlpool so that makes both of them on my avoid list from now on.
Read 12 RepliesAdd reply
User Replies:
tnchuck100 on 01/13/2012:
If you do decide to buy a new dishwasher I would recommend finding one with mechanical controls, not electronic. They still exist but are getting harder to find.
Venice09 on 01/13/2012:
Great advice, chuck. Even if the OP had a warranty, it wouldn't help. Warranties can't manufacture parts.
At Your Service on 01/14/2012:
There are extended service guarantees that thankfully guarantee against these circumstances. It considered a part availability or obsolescence clause. If parts become unavailable for lengthy periods of time, such as you're faced with, they'll replace the unit for you.

Actually, the use of the term mechanical control infers that the knobs or buttons used on some appliances are only mechanical in nature. Respectfully, they are not. Any knob or button is now connected to some form of circuit board, along with any monitors.
Venice09 on 01/14/2012:
Nerd said it best:

"As for knobs being on circuit boards, I am aware of this. But appliances that use knobs are mostly mechanical, not electronic, in nature, even if a circuit board is used. This technology has been proven with years and years of use. A knob-control appliance will not have problems with "error codes" or touch screen controls that do not respond. You just set the dial and forget it until the cycle completes. That's why I prefer a basic knob-control appliance as opposed to one with all the bells and whistles."

OP, please come back and let us know if Maytag replaces the unit! That promise may look good on paper, but it's not the way it works in the real world.
ok4now on 01/14/2012:
"Maytag is owned by Whirlpool" stop right there. Who makes most Kenmore products sold by Sears....Whirlpool. What appliances have the most complaints on this site??? That would be Sears. Hmmmm..Don't rush me.. Let me think. Okay I got it. Whirlpool/Kenmore/Sears generate the most complaints . So after this highly astute observation I have concluded...Don't But This Crap!! How many negative reviews do you need to read before it sinks in? Buy something simple with mechanical controls, not with an idiot board. Do you have my back on this one Venice?
At Your Service on 01/14/2012:
Actually ok4now, it's been a very long time since Whirlpool made Kenmore appliances. In fact, a few years ago Consumer Reports did an article about Kenmore stating, "LG and Frigidaire have become the main producer of Kenmore appliances. Other manufacturers are Haier and Danby for some of their small refrigeration units."
Venice09 on 01/14/2012:
Whirlpool, Maytag, LG, Frigidaire, etc.. it doesn't seem to matter. There are plenty of complaints to go around, including Kenmore, which I can no longer recommend in good conscience.
madconsumer on 01/14/2012:
best comment AYS +1
Nohandle on 01/14/2012:
I'm truly surprised a company representative (any company) admitted the part was defective. Most act as if yours was the first complaint. It unfortunately takes a while for the gurus to get it together and figure out what the problem is. At least they didn't ship out the same faulty defective part. I think they need to get into overtime production and get the customers taken care of. Who knows how many folks are in the same position as you. Companies, get the corrected part to them immediately or recall the entire unit and provide a new appliance without the problem.
Venice09 on 01/14/2012:
Bravo, Nohandle! This dishwasher is only TWO YEARS OLD! This is why warranties are often useless. If the OP had paid for an extended warranty, the clock would be ticking while waiting for a part that may never arrive. And I'll bet the bank that Maytag will not even consider a replacement.
Old Timer on 01/14/2012:
Chuck, Venice, OK, NH, all great info and comments. We are all getting a little sharper when it comes to the appliance biz due to you folks.
At Your Service on 01/14/2012:
Great comment madconsumer :)
Close commentsAdd reply
Maytag Quiet Series Dishwasher Control Panel/Board Issues.
Posted by on
Same problems as everyone else…mine lasted 2 years and lights started failing on control panel. Not sure if board or panel problem but after dissassembling back of door and checking board for problems…would not start. Got so frustrated that I wrote Jeff Fettig (CEO of Whirlpool) last week complaining of this problem and which should be recalled..haven’t heard yet but always went to the top to get some satisfaction and would advise others to do the same…maybe they will build a better dishwasher in the future…getting a Whirlpool replacement in a few weeks through Lowes and hoping for a better outcome & more durability…why did they have to go to electronics ….the old turn dial worked fine & no problems!!!!!!!!!!!!!
Read 14 RepliesAdd reply
User Replies:
Venice09 on 01/02/2012:
"why did they have to go to electronics ….the old turn dial worked fine & no problems!!!!!!!!!!!!!"

Agreed. Electronics are great until they don't work. And they often don't work and are expensive to fix.

If Lowe's is replacing a two year old dishwasher, it would be nice if you wrote another review complimenting them. That's great!
At Your Service on 01/02/2012:
I agree that getting the replacement for your dishwasher is absolutely great. Was this through an extended service program on the unit? It can sure be worthwhile when such problems show up.

Actually, the mechanics of analog parts generally create many more issues than that of digital. Even today, when one opens an appliance with analog type controls, you'll find the connectivity to a digital panel. This is because mechanical has a way of wearing over time whereas digital is solid state.

I've got a family member with a Maytag dishwasher and seems to absolutely love it. Hopefully you'll find you like your new one too. Please let us know if you don't.
trmn8r on 01/02/2012:
Is this replacement coming free, prorated, or are you paying for it?

I was thinking tonight as I ran 3 loads through my 90's washer how reliable and well it works. Dials only, no computers. Wastes water by today's standards, but I don't care.
Venice09 on 01/02/2012:
Mechanical has an impeccable track record of reliability. Not so much with electronics.
Venice09 on 01/02/2012:
Trmn, I know water should be conserved, but our water comes from a reservoir, and as long as we're not having a drought, who cares how much I use? The funny part is that our water bill never seems to change regardless of usage.
trmn8r on 01/02/2012:
Water conservation is all the rage these days, and the government recently decreased again the flow rate for shower heads and such.

I don't know if the conservation efforts are directed at places like California and Arizona that don't have their own water or what. Seems like they are getting ready for the end of the world.
Venice09 on 01/02/2012:
I don't get it. If the residents serviced by our reservoir don't use the water, who will? I searched high and low for a regular shower head but could only find ones with restricted flow. How annoying!
trmn8r on 01/02/2012:
That's the givemement at work. Here'e 10% ethanol that you have to use, which ruins your small engines and results in reduced gas mileage and stresses the corn supply, and from now on you get 4 ounces of water to take a bubble bath.
Venice09 on 01/02/2012:
Mr. Bubble should file a complaint. :)
At Your Service on 01/02/2012:
Unfortunately, the stewardship that we hold doesn't have as good of a future for our descendants as long as people continue to think that way.
Anonymous on 01/03/2012:
And filling the landfills with crappy appliances with short lifespans is good stewardship?
Venice09 on 01/03/2012:
Haha.. perfect response, John. Nothing could be worse than that!

I have to ask again. If I don't use the water, who will? It's not like I can send it to someone who needs it. What happens when the reservoir is full or overflows? I have to admit that I don't know.
Molly76 on 01/03/2012:
There are several part sites that have a parts schematics. If you look around you can tell which dishwasher has basic parts.

Don't believe the salesperson, take it upon yourself to find the most basic dishwasher. Also, on the parts sites look to see if the dishwasher of your choice parts available or are they backordered.
Anonymous on 01/03/2012:
Far from a Al Gore fan or "green" by any stretch I will say that not understanding that water conservation is important versus flawed inference does not make it true.
Close commentsAdd reply
Dishwasher MDB6100AWB
Posted by on
We have a Maytag dishwasher MDB6100AWB who's main control panel brain is not functioning. We have been informed that this panel needs to be rebooted, and for a 50.00 fee they will tell us how. Maybe this is why we deal in Whirlpool now.
Read 2 RepliesAdd reply
User Replies:
Venice09 on 11/28/2011:
Sorry to say, but Whirlpool owns Maytag.

Maybe someone will see your review and advise you how to reboot the panel. My guess would be to unplug the dishwasher, but I'm sure there's more to it than that. I hope you come back to read the responses.

I just found this online:

It can be reset by pressing two of the front panel buttons through various cycles … or by simply unplugging it, waiting 30 seconds and plugging it back in.

Hope that helps!
redjuke on 01/13/2012:
I have the same problem but they have not told me anything about rebooting. The part has been on back order since Novemeber and today I was told that now it looks like it will not be available until Feb. 2012. I will try your reboot suggestion. I have not had any success with numerious calls to corporate Maytag - I will never purchase this brand again. (that includes Whirlpool!)
Close commentsAdd reply
Dishwasher Broke Only After Two Years Of Having It
Posted by on
We bought the built in dishwasher only two years ago and now the control board and control panel doesn't work. I would not recommend this dishwasher to anyone when you buy a new dishwasher you expect it to last more than two years.

I would tell anyone buying a Maytag dishwasher not too they do not hold up.
Read 4 RepliesAdd reply
User Replies:
Venice09 on 09/20/2011:
I agree that a dishwasher should last more than two years even if it's heavily used.
Starlord on 09/21/2011:
While I agree to a certainextent with the OP and venice, I also realize that nothing made by man is indestructible for eternity. Things break and break down. That is reality. This is why a. Warranties are for one year or 90 days, depending on product, and b. They put erasers on pencils. Now if the complaint is the companies attitude on repairing it, I cna understand it to a degree, but you are not going to get it fixed for free. You alone can decide whether the cost of repairing it would outweigh that of replacing it. Best wishes.
Venice09 on 09/21/2011:
I would agree if the breakdown rate wasn't so high and there weren't so many complaints. There's a difference in occasional breakdowns and an epidemic.
Katwrangler on 06/26/2013:
We have experienced this same issue. After two years and two months, the control panel has broken. Plastic parts to blame according to repair man. It was 510.00 new and 260.00 to repair! Are you SERIOUS? Obviously planned obsolescence by the manufacturer. I will not buy another Maytag as this was the same issue with the one THIS ONE replaced. BOGUS
Close commentsAdd reply
Made to last.......hopefully a year!
Posted by on
I moved in with a woman that had a new Maytag in the box just waiting to be installed. It had sat for about four years until then. After less than a year the door latch is broken, four of the rack wheels have broken, the entire top washing section fell off and the door leaked.

Other than that it's almost done it's job. Maytag couldn't care less what type of complaint one has in regards to their substandard products. Oh and don't be fooled by their sister companies.
Read 3 RepliesAdd reply
User Replies:
Venice09 on 09/17/2011:
I agree that today's appliances are substandard, but in this case, Maytag has no way of knowing what happened to the dishwasher in the last four years. It could have been dropped, fallen off a truck or stored improperly.

What exactly were you expecting them to do? Repair it? Replace it? I can't imagine them doing either of those things.
At Your Service on 09/17/2011:
Parts of an appliance can degrade by just setting for four years, unused.
WP2008 on 09/19/2011:
Hi my name is Kyle and I am a representative of Maytag. I am sorry to learn of the issue you are having with your appliance. If there is anything that I can do please reach out to me via Facebook (Maytag) or Twitter (MaytagCare). Or contact us directly via e-mail Maytag_Digital@maytag.com please include your user name and what site we contacted you on for our records.
Close commentsAdd reply
Top of Page | Next Page >