Maytag Corporation Washers

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1.2 out of 5, based on 21 ratings and
74 reviews & complaints.
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Maytag 4000 series Washer
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Rating: 1/51
CHARLESTON, WEST VIRGINIA -- Maytag model mhwe450ww01- Bought machine in 2011 six months into the operation had to have Maytag replace the drum and again 4 or 5 months later. Its now 2014 and guess what its down again for the third drum and bearing replacement. Called Maytag and e-mailed and found that they could care less. Good news is I bought service contract with machine only to find out that a three week wait is good service from A&E service (Sears). Try a laundry mat with clothes from 7 kids for three weeks could have bought another machine. Need to be recalled from Maytag.
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Product Warranty
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Rating: 1/51
MODESTO, CALIFORNIA -- Control panel went out on 8 month old Maytag Washer model MHWE950WW01. Parts are no longer available. Washer has been discontinued. (Maybe because it sucks. They replaced the entire drum/tub at 2 months) After 3 months of waiting on hold and for them to call back, Maytag finally agreed to send a free replacement washer under warranty. I wanted a matching dryer, so I had to pay for it. They will not let me keep the dryer purchased with the broken washer. So I had to pay for 2 dryers. Have been waiting 6 months for the replacement washer. They charged my credit card and sent the matching dryer at 5 months. Have made more than 10 phone calls with waits of 30-70 minutes before talking with someone. The department I need to talk with is never available and they will not give me direct line or email. They are not calling me back or sending the washer.
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Bearings Went Out For The Second Time In My Washer.
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Rating: 1/51
Getting close to retirement I decided to upgrade all of my appliances in the home. Maytag washer and dryer, refrigerator, dishwasher and glass top range with convection oven. Boy was I in for a rude awakening! The washer bearings went out and had to be repaired at a cost of $400. Had to put in a new ice maker in the refrigerator and that cost me $125. The oven is not working properly. Now the bearings went out of the washer AGAIN! All of the appliances are not over 3 - 4 years old.

I will NEVER purchase another Maytag product. Period! The company offered no recourse for my problems. Customer service is a joke along with the quality of their products.
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Maytag Washer Nightmare
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Rating: 1/51
POTSDAM, NEW YORK -- I bought a Maytag washer from Lowell's almost two years ago, and I have been having problems with this washer ever since. This is the second repair of this washer. Maytag advertises that you will have peace of mind that Maytag will fix your washer 24/7 if your washer breaks down under their extended service warranty. what a bunch of s***.

I called under my plan and they will not even try to have a "service provider" fix the problem. They tell me that they can't find a service provider in my area, why did they sell me this warranty if they don't have a service provider in the area? Also, I got this washer fixed the year before by one of their service providers, but they seem not to have one this year.

I've complained to just about everyone you could complain to and I am getting no where. I am seriously considering a professional complaint service to resolve this problem.
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Valerie T on 09/17/2013:
How do I start, We bought all new Maytag appliances when we remodeled our home. We purchased from Home Depot as well (Talent, Oregon). The fridge,Stove, Washer, Dryer, microwave. The first to give us problems was the Fridge. I noticed that there was water coming out the bottom. I opened the freezer drawer and there was ice on the bottom. It was so full that when the water was leaking out it was draining out to the floor. I called and they said because we did not purchased the extended plan they would not cover the repairs. So I did an internet search and found the president of the company's email address and threw a fit. They sent someone out to fix it, Here we are not a year later and it is doing it again. On top of it all the new Washer we bought is not working. It is not cleaning the clothes and it is not draining out the water. We have to barrow a friend's washer which is 25 years old. We took our new one out and it is sitting in the garage, I called and got the same story, "Sorry the warentee expired and there is nothing we can do but, If you pay 400.00 to get an extension we can fix it". Are you kidding me I responded, I have our old appliances that have been in the house we bought 16 years ago and they are still working, We upgrade and every thing is broken within 2-3 years. Needless to say I am so mad at Maytag and will never buy their products again. Now I have to waste my time emailing my complaints to get my appliances fixed again..... So my advice to you is do the same go to WWW.Maytag.com write an email like I did tell them you will spread the word to all you know that Maytag does not stand by their products. Good Luck
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Bearing on Maytag Washer Bad
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Rating: 1/51
SAN ANTONIO, TEXAS -- I bought a washer (MHWE450WW01) and less than two (2) years later the bearing $$$$$ goes bad. I was first told Maytag will pay for parts and I will pay for repairs. I am okay with that. Then the story changes and Maytag will only pay for certain parts and my total bill is close to $900.00. This is not supposed to happen so soon. I am better off buying a new appliance and it certainly will not be Maytag or Whirlpool.
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Old Timer on 07/10/2013:
Watch out for LG and many other front loaders. After a few years the bearings fry and no one wants to step up to the plate. $600 - $1,000 to repair on units that did not even cost that new. They are pushing their disposable appliance programs.

Solution to problem? Pay for over priced warranties or buy very basic durable top loaders like we grew up with.
BigAl on 07/12/2013:
Paying for overpriced warranties is not a solution. If people actually read these warranties they would never buy them.
MnBob on 07/25/2013:
Actually, changing the bearings is not very difficult for someone with mild mechanical skills. But I recommend using better quality bearings than Maytag would give you. And packing around them with water repellant grease such as lubriplate to slow down the penetration of water past the seals. I changed my bearings for about $100 and now you can't even tell it is running!
Kathy on 12/13/2014:
I purchased Maytag MHWE450WW in 2010. 2 years old and the drum and bearings needed replacing. Maytag sent the parts but I had to pay the labor. It is now 2 years later and the washer sounds like a jet plane taking off during the spin cycle AGAIN. Maytag will do nothing to help. A $1000 washer lasts only 4 years? Why is there not a recall? I will never buy another Maytag product.
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Bad Bearing - Great Help
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Rating: 4/51
ALTOONA, PENNSYLVANIA -- Our Maytag washer recently started making a lot of noise during the spin cycle. I was able to determine that the bearing on the drum is bad. My washer is 5 years old and I was very pleasantly surprised when I contacted Maytag. While the first woman I spoke to said there was nothing they could do for me because it was out of warranty the supervisor I spoke to immediately asked what she could do to help me with this problem.

When I said if you get me the parts I will do the repair she ordered them and they are on their way. She also informed me that part of the problem is the use of non H. E. detergent and using too much detergent.

THANK YOU MAYTAG!!!
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Alain on 04/13/2013:
Nice to see a compliment about Maytag for a change.
Bug on 04/13/2013:
If you return I'd be interested in knowing how use of incorrect detergent and or too much causes bearing failure. The drum is a sealed unit from the bearing and soap viscosity is about the same. Increased foaming from non H.E. is virtually resistance free. Not saying you are wrong, just curious how they came to that conclusion.
WP2008 on 04/15/2013:
Hello dstwrt47. My name is Amber and I am a representative with Maytag. We truly apologize for the frustrations you have experienced with your washer; however, I am happy that we were able to resolve the situation for you. Please feel free to reach out to us if you have any further questions or concerns regarding your washer. Best regards, Amber.
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Poor Quality
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Rating: 1/51
ST. PAUL, MINNESOTA -- Purchased a top of the line Maytag front load 3000 series washer on the sales associate's recommendation at Lowe's. After just over 2 years and minimal use the main drum rotor failed. The repair technician said there was no repair and not to purchase Maytag as they very seldom lasted more than 1 to 2 years. Maytag's response to the problem too bad sucker we do not stand behind our product, sometimes they work and sometimes they don't.
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At Your Service on 01/22/2013:
I've worked with and own Maytag products and can comfortably state they produce some great products that generally hold up well. I've also not seen them refuse to back something that should otherwise be within warranty.

Remember that the initial warranty on most products is a single year. If this was something you found unacceptable, I would recommend researching extended service guarantees. These extended warranties can guarantee one doesn't sustain unexpected costs.
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The Maytag Washer MVWC200YW1
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Rating: 1/51
We bought this washer less than a year ago and have numerous complaints including: 1) load capacity 2) deepness of tub 3)time to run cycle and most recently 4) leaks oil onto our clothes.

This Maytag replaced another Maytag washer we had owned for over 25 years but could no longer get parts for. We had been warned by the repairman that Maytag wasn't the same company and he was right. It is a disgrace that the name is put on the appliance because it is not anything like the original Maytags. I am ready to just junk it but hate to pay out again for another washer.

Patty Sears
Whiteland, IN
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At Your Service on 01/21/2013:
I'm not familiar with this exact model, but I am aware of a model MVWC200XW. This is part of Maytag's Centennial line and is considered a crossover product between standard and high efficient washes.

The first misconception is that any east lasts 25 years commonly. They do not. One note tries for a good decade now. This is still a design that you want to be careful of overfiling ad it can be damaged by doing so. My concern is that, whereas you've suggested the capacity is not as big as you would have liked,that you may have overcooked the tub causing a forum of damage.

Although I like Maytag, if you're considering replacing it, you might do so with the LG 5170 or 5070 top loading washer. The tub is large and they've created a wash system calledWaveforce which does a superior job in cleaning.
At Your Service on 01/21/2013:
Sorry for the few 'typos'. Swype isn't all its cracked up to being. This should read:

I'm not familiar with this exact model, but I am aware of a model MVWC200XW. This is part of Maytag's Centennial line and is considered a crossover product between standard and high efficient washes.

The first misconception is that any washer lasts 25 years commonly. They do not. One tries for a good decade now. This is still a design that you want to be careful of over-filing and it can be damaged by doing so. My concern is that, whereas you've suggested the capacity is not as big as you would have liked, that you may have overloaded the tub causing a forum of damage.

Although I like Maytag, if you're considering replacing it, you might do so with the LG 5170 or 5070 top loading washer. The tub is large and they've created a wash system called Waveforce which does a superior job in cleaning.
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Maytag Washer Is Garbage
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Rating: 2/51
SIMPSONVILLE, SOUTH CAROLINA -- This washer moans, groans, clicks, and walks. The user has no control over how much water is needed, and some loads have dry clothes in the middle. I have been washing clothes for 65 years and this is, without a doubt, the worst washer I have ever used.

If it actually got my laundry clean, I could put up with the weird noises.
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At Your Service on 01/18/2013:
Respectfully, a lot of older people have a more difficult time becoming accustom to the new design of high efficient washers on the market. All of these designs are produced without using a great deal of water. They use approximately a fourth of the traditional design. The washing takes place by pumping the water and detergent from the bottom of the tub, showering the top of the laundry and allowing gravity to move the moisture back through the fabrics and to the bottom again.

I couldn't comment on, what you find to be, unusual noises; however the unit shouldn't have a problem with walking. The Maytag Centennial uses something referred to as MCT, or Maytag Commercial Technology. Among other things, this includes a better set of suspension which should keep the washer from walking even on poorly supported, secondary floors. If it is doing this, along with what you've described as unique noises, I would have it checked out by an authorized service tech. It's very possible that something has happened to the suspension and support, thus causing the noises and issues with cleaning.

Best of luck and let us know what a tech may find.
Obsfucation on 01/18/2013:
I have a Maytag Bravo, and I got to say we love it. I think I know what OP means about the noise. It is not loud at all, it just isn't the traditional swish-swish noise you think a washer ought to make. Instead, I believe what you hear is the pump spinning up, and it sounds like a soft groan.

The washer performs beautifully.
k nelson on 06/07/2013:
This machine is a piece of junk.
Yes, the commercial size is great. But after washing a large blanket 3 times I had to soak in a tub and wash by hand to get the dirt out before washing for the 4th time to (somewhat) get it clean.
Bleaching white clothes is a joke. I have resorted to keeping a bucket in my bathroom with bleach/water to drop my whites in before dumping the entire contents, water and all, in the Maytag Centennial washer.
the water savings is great, and drawing is a breeze because the clothes are still dry when coming out of the washer.
I tell everyone I know looking for a new washer not to bother with the Maytag Centennial.
they might as well save their money and wash their clothes by hand
Gerry on 07/06/2013:
We bought a Centenial today..HATE IT! We have to close all the doors to talk or watch TV from all the horrible noises. No way you could sleep through all that like our old machines. We are taking it back and buying a lower 'quality' for more peace of mind.. I couldn't care less if I waste a little water, we have lots of it here...
gina on 08/31/2013:
I have two maytags thay stopped working I only had both washers a year. It stops washing or spinning your clothes the bravo Maytag machine is garbage.
Connie Jones on 10/12/2013:
a rusty piece of garbage
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Horrible quality and reliability
Posted by on
Rating: 1/51
CHICAGO, ILLINOIS -- Do not buy Maytag washers! in the 6 years we have owned ours it has had several failures and a recall. multiple problems include front door lock?latch failure, fire hazard recall, and now the motor and water pump have failed! tie for a new machine as the repair is in excess of $700.00. please do yourself a favor and DO NOT BUY MAYTAG GARBAGE!
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HonestForSure on 12/10/2012:
Standards have gone down since Whirlpool purchased them. Consolidated production facilities and no differentiation.
At Your Service on 12/11/2012:
I have a considerable amount of background in appliances and can hopefully provide some insight to your letter.

Unfortunately, you fail to provide the exact model you are experiencing problems with. This is helpful in that Maytag was its own company several years ago. Under this company, they produced a line of front-loading washers called the Neptune. There were several models of the Neptunes, some of which had a considerable amount of problems. Others, however, were engineered brilliantly. To make a rather long story short, Whirlpool bought out the Maytag name, making all the Maytag labels Whirlpool's. Whirlpool had already become very well known for the Duet line of washers and continued to improve upon this design under the Maytag label. Their products have consistently been awarded some of the best in their particular industries by such companies as Consumer Reports and J.D. Powers. Pretty impressive to say the least.

This doesn't mean that any particular brand or model won't run into individual problems. By no means is Maytag immune to such problems. But I wouldn't hesitate buying another one. Take a look at a line they call the Maximas. They have a considerably large capacity and impressive features. If that isn't the perfect fit, consider the 94HE, 96HE or Whirlpool 97HE models. These Whirlpool products offer a wide variety of options and at pretty respectable pricing.

Please let us know what you end up doing.
maytag garbage on 01/25/2013:
have a maytag WHWE450WW02, TUB BEARING IS SCREAMING AT 13 MONTHS, MAYTAG WILL NOT COVER REPAIR ONLY SUPPLY BEARING, LABOR IS MORE THAN WASHER IS WORTH, ABSOLUTELY GARBAGE...DO NOT BUY MAYTAG!!!!
caroline on 07/28/2013:
Maytag Centinnel Washer just turned a year old garbage, won't clean start, lid lock flashes repaired twice, now won't even fill, maycrap! never again wish I researched before purchase
Valerie T on 09/17/2013:
Maytag is the worst company ever!!!! We purchased all new appliances from them 3 years ago and my washer is broken, My fridge is broken the freezer ice over and leaking on Our new bamboo floors ruining them. Maytag does not stand behind their products. No wonder the Maytag repair man is lonely I should have realized it is because their products are CRAP. I am sooooo disappointed at them. Maytag used to be a good brand with a good name that is why we choose them. Now sad we spent thousands on appliances that lasted 2 years.
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