CHARLESTON, WEST VIRGINIA -- Maytag model mhwe450ww01 - Bought machine in 201.1 Six months into the operation, had to have Maytag replace the drum and again 4 or 5 months later. Its now 2014 and guess what its down again for the third drum and bearing replacement. Called Maytag and e-mailed and found that they could care less. Good news is I bought service contract with machine only to find out that a three week wait is good service from A&E service (Sears). Try a laundry mat with clothes from 7 kids for three weeks could have bought another machine. Need to be recalled from Maytag.
MODESTO, CALIFORNIA -- Control panel went out on 8 month old Maytag Washer model MHWE950WW01. Parts are no longer available. Washer has been discontinued. (Maybe because it sucks. They replaced the entire drum/tub at 2 months) After 3 months of waiting on hold and for them to call back, Maytag finally agreed to send a free replacement washer under warranty. I wanted a matching dryer, so I had to pay for it. They will not let me keep the dryer purchased with the broken washer. So I had to pay for 2 dryers. Have been waiting 6 months for the replacement washer.
They charged my credit card and sent the matching dryer at 5 months. Have made more than 10 phone calls with waits of 30-70 minutes before talking with someone. The department I need to talk with is never available and they will not give me direct line or email. They are not calling me back or sending the washer.
Getting close to retirement I decided to upgrade all of my appliances in the home. Maytag washer and dryer, refrigerator, dishwasher and glass top range with convection oven. Boy was I in for a rude awakening! The washer bearings went out and had to be repaired at a cost of $400. Had to put in a new ice maker in the refrigerator and that cost me $125. The oven is not working properly. Now the bearings went out of the washer AGAIN! All of the appliances are not over 3 - 4 years old. I will NEVER purchase another Maytag product. Period! The company offered no recourse for my problems. Customer service is a joke along with the quality of their products.
POTSDAM, NEW YORK -- I bought a Maytag washer from Lowell's almost two years ago, and I have been having problems with this washer ever since. This is the second repair of this washer. Maytag advertises that you will have peace of mind that Maytag will fix your washer 24/7 if your washer breaks down under their extended service warranty. What a bunch of **.
I called under my plan and they will not even try to have a "service provider" fix the problem. They tell me that they can't find a service provider in my area, why did they sell me this warranty if they don't have a service provider in the area? Also, I got this washer fixed the year before by one of their service providers, but they seem not to have one this year. I've complained to just about everyone you could complain to and I am getting nowhere. I am seriously considering a professional complaint service to resolve this problem.
SAN ANTONIO, TEXAS -- I bought a washer (MHWE450WW01) and less than two (2) years later the bearing $$$$$ goes bad. I was first told Maytag will pay for parts and I will pay for repairs. I am okay with that. Then the story changes and Maytag will only pay for certain parts and my total bill is close to $900.00. This is not supposed to happen so soon. I am better off buying a new appliance and it certainly will not be Maytag or Whirlpool.
ALTOONA, PENNSYLVANIA -- Our Maytag washer recently started making a lot of noise during the spin cycle. I was able to determine that the bearing on the drum is bad. My washer is 5 years old and I was very pleasantly surprised when I contacted Maytag. While the first woman I spoke to said there was nothing they could do for me because it was out of warranty the supervisor I spoke to immediately asked what she could do to help me with this problem.
When I said if you get me the parts I will do the repair she ordered them and they are on their way. She also informed me that part of the problem is the use of non H. E. detergent and using too much detergent. THANK YOU MAYTAG!!!
ST. PAUL, MINNESOTA -- Purchased a top of the line Maytag front load 3000 series washer on the sales associate's recommendation at Lowe's. After just over 2 years and minimal use the main drum rotor failed. The repair technician said there was no repair and not to purchase Maytag as they very seldom lasted more than 1 to 2 years. Maytag's response to the problem too bad sucker we do not stand behind our product, sometimes they work and sometimes they don't.
We bought this washer less than a year ago and have numerous complaints including: 1) load capacity 2) deepness of tub 3)time to run cycle and most recently 4) leaks oil onto our clothes. This Maytag replaced another Maytag washer we had owned for over 25 years but could no longer get parts for. We had been warned by the repairman that Maytag wasn't the same company and he was right. It is a disgrace that the name is put on the appliance because it is not anything like the original Maytags. I am ready to just junk it but hate to pay out again for another washer.
SIMPSONVILLE, SOUTH CAROLINA -- This washer moans, groans, clicks, and walks. The user has no control over how much water is needed, and some loads have dry clothes in the middle. I have been washing clothes for 65 years and this is, without a doubt, the worst washer I have ever used.
If it actually got my laundry clean, I could put up with the weird noises.
CHICAGO, ILLINOIS -- Do not buy Maytag washers! in the 6 years we have owned ours it has had several failures and a recall. multiple problems include front door lock?latch failure, fire hazard recall, and now the motor and water pump have failed! tie for a new machine as the repair is in excess of $700.00. please do yourself a favor and DO NOT BUY MAYTAG GARBAGE!