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Posted by Pagstars on 07/06/2003
MASSACHUSETTS -- I bought my 2002 Nissan Maxima last year from Nissan of Natick in Massachusetts. Two weeks ago, I was driving home from work and my "Servce Engine Soon" light came on and my car started to slow down and then stopped moving. Fortunately, I had enough time to pull over before the car had broken down. Nissan does not have 24 hour Roadside Service so I had my boyfriend call his AAA to get a tow truck. I was really upset because this car was only a year and a half old, and this should not have happened. So the following morning, I called the service center to let them know why my car was there. They told me they would get back to me later after they do some tests but they were really booked that day. I spoke to them later that day and they told me they could not finish the tests until tomorrow, but they think it is the throttle control. I asked about a loaner car but they said the loaner cars were booked until the end of July. And Nissan only paid for rental cars if I had bought the extended warranty but I didn't buy that. I called them the next day and they still did not finish the diagnostics. I called them again the day after around closing time (on a Friday)and they told me that it appears to the engine control module but they need to run one more test to finally determine what it is wrong with my car. They left me a message on Monday and said that it is definitely the ECM and they would need to get a part overnighted. So basically, they had my car starting Wednesday morning to get it tested and repaired but it took them until Monday to finish the diagnostics. On Tuesday, I called again (they called me twice during this whole crisis), and they told me that they had overnighted the wrong part and they would get the right part and hopefully it will come the following day. I called again on Wednesday and Thursday but the part still had not come in. Friday was the 4th so it was a holiday, which meant I would not get my car until Monday. This means my car has been in the shop for almost 2 weeks, and I had absolutely had no car to drive. I had told them that I really needed my car back asap because I was to go on a road trip for that weekend, plus it was an inconvenience for me having to wait for rides to work. I rely heavily on my car and they could not even provide me with a loan car to drive. I had to call the service center everyday. They told me they would get back to me, but I was the one who had to pick up the phone to call them to check the status on my car. They kept telling me that they gave me an option to rent a car, but why should I spend more money when I am spending a hefty payment on a new car I had bought last year. Needless to say, I have no car to drive right now and it has been almost two weeks. I am so irate with Nissan and the service center people. The service is awful!
     
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Posted by Anonymous on 2003-10-09:
I found out Nissan didn't have roadside service when my2003 altima didn't start and it cost$60(aaa)to tow it in.Isn't this something that should be standard on a new car?Sure it was a cold morning,but my aerostar with 103 thousand started right up.My car also did not start when I was at my house,76 miles from a nissan dealer.I called them on my cell and was told to hold the throttle to the floor because they flood,and to use my service key because the chip in the key may of been faulty.So, my next car will probably be one that has roadside service as standard,and i won't have to spend extra for it.And it will probably be a ford again as the ford dealer always has a new car as a loaner for service.
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Nissan In New York Of Garden City Are Very Rude An Inconsiderate
Posted by BGari on 07/02/2008
HEMPSTEAD, NEW YORK -- Keep in mind I drive a 2008 Nissan Pathfinder that drove beautifully before the 1st of July... Hello I am writing to share my disgust about the service department at Nissan of garden City NY. I dropped my car off yesterday to be reviewed for a clapping sound on the right front passenger side of the vehicle. I dropped it off at 8:45 a.m. approximately. I wasn't advised that it was ready for pick up until 4:45p.m.

When I pick up the vehicle I was told there was a problem with the front emergency brake cord and that the problem was resolved, but when I drove the vehicle off it had given me more problems than ever before. This vehicle started to give off a vibration where as it didn't feel like the wheel were stabilized or balanced properly.It drove like the mechanic took the weights off of them in order to cause the ride to be uncomfortable. I am extremely extremely up set right now. I noticed the uncomfortable ride after I pick my 2 year old up from day care and the last thing I needed was for to lose control on the parkway an get into an accident as a result.

Livid and all I bought the vehicle back to the dealership and what does the assistant manager tell me it was something I must have did before I bought the vehicle to be serviced. This gentleman wasn't very customer service oriented at all in fact he was very rude and non sympathizing. The manager mike tells me it's the tires. I know it's not the tires because I just bought this truck brand new last October. I feel like I have been profiled and disrespected because I am a young African American man who has been stereotyped and labeled. When in fact I am very educated I have a college degree I have served my country in the U.S. military and I am now serving my city as a police officer. I am not looking for any handouts because of my accomplishments, but I need you to understand that I have been totally screwed over by your service department. .

If this problem was fixed then I would not be writing you about it right now. I have no reason to make any false statements against your company but I sincerely feel I have been bamboozled unnecessarily. I have written the Better Business Bureau about this matter, ABC, NBC, CBS, News 12 Long Island and every other outlet available to let this region know that I have been screwed over by your service dept.

Again I am not looking for notoriety or a free handout but I think the right thing to do is restore my car to the ride I experienced before I left the dealership yesterday morning. Thank you for your time!
     
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Posted by dan gordon on 2008-07-02:
do they only screw up cars if your black? You lose instant credibility. It seems there are a few posters on here that use the race card. What about the other poor slobs that get bad treatment. Whats their excuse?
Posted by Aerocave on 2008-07-03:
First of all, drop the "race card" as dan stated and throw out your unrealistic and ridiculous threats of bringing TV stations, CNN, congress, or whoever you think is going to help your cause. You need to contact the General Manager in a calm, professional manner and explain the situation...this will be much more effective and probably get the situation handled.
Posted by Anonymous on 2008-07-03:
What did they do that specifically made you feel as if you were being targeted for being African American? I believe racism exists but I hate it when people just assume racism is the reason they were treated poorly -The fact that your car was not fixed is not evidence that you were being singled out - as Aerocave said, you need to go back to Nissan and ask to speak to the manager.
Posted by Anne1668 on 2009-03-15:
You have not been Bamboozled, this is the Nissan Service we all got have every corner of the world.....Nissan is Junk, and the customer service is horrible they are all programed like robots to say the same things over and over again....they are ripping off customers with the vehicle and the Service charges....never again for me..Honda or Toyota the next time for me....Sorry for your pain
Posted by Anonymous on 2009-03-15:
Unfortunately, this dealership probably treats everyone the same--badly. And, apparently, they do inferior work, too. I would definitely talk to management and try to get the problem resolved.

For future repairs, I would find another repair facility--it doesn't necessarily have to be Nissan. The AAA always has a list of recommendations for good mechanics/auto repair facilities, if you happen to be a member or know someone who is. As long as you keep repair records (for warranty purposes), it doesn't matter where you have the vehicle serviced. Hope you are able to get this problem resolved to your satisfaction.
Posted by Anne1668 on 2009-03-16:
WOW Thanks for the feed back....I have been reading Blogs from all over concernning other folks who have had issues with Nissan. We are (all) being ripped off, and I agree, we are being charged outrageously for warrenty checks that should be free, (exception oil changes). All I can say is do not purchase a Altima, 2008-----they are loaded with issues, and the Muranio has seat issues, the seats actually snap off the tracks....not a good thing..
Again,
Thanks for your support
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Nobody wants a lemon even nissan
Posted by Jbeez on 06/05/2007
VALDOSTA, GEORGIA -- I purchased a 2007 nissan 350Z in March. I was very impressed with the car for the first 1,000 miles especially since I traded my 04 350Z for this one. I have always been a big nissan fan and have purchased three cars from them to show my loyalty. This is no more!!!! I started having problems with the clutch pedal 2 weeks after I got the car. The pedal started losing pressure one morning and by the end of the day almost all pressure was gone and the ability to put the car in gear diminished. I made it to Griner nissan in Valdosta GA, where they attempted to bleed the clutch system which was not working so they ordered a master cylinder and replaced it which took 6 days. I got the car back and everything seemed fine until I drove home from work the next day and found myself coasting into the garage at 2 in the morning because the pedal pressure went out again. This time nissan tells me "well if it is not the master cylinder it must me the slave cylinder" which was re-designed in 06 as an internal slave within the transmission.(smart move nissan). The part was back-ordered and they did not know when the part would be in. After 2 weeks of waiting for this part I called nissan consumer affairs which I might add is completely worthless. I talked to several people on the phone and they were complete robots with no intelligence. It takes some sort of skill to handle angry consumers. The Regional manager finally called me a week later because he was out sick and no one bothered to handle his cases. He said they would do what they could to get a part for my vehicle and also they would compensate me for the time it was down. Nissan said they would give me 2 months payments or buy my car back. Well May 18th I got my car back and if you remember I bought it brand new on march 22nd. I drove it for a weekend exited about having it back well that was short lived. It broke again...same thing I took the car back to nissan called headquarters and asked them to buy it back. I get a call a week and a half later and nissan tells me they will not repurchase the vehicle or compensate me in any way. So I filed with the BBB and also with the GA Governors office for consumer affairs and I am also debating a civil suit against nissan for the time I have been without a car and the amount of stress this car has caused. I will never purchase a nissan product again with the chance nissan might actually have to stand behind their product. The car was driven 16 days total and I have been 62 days and counting without. If car dealers are going to over charge you for vehicles they should at least stand by them. When I asked the dealer to make good on the product he sold me he said he would loose money if he helped me out. That is a shame we would not want them to loose money to keep a customer. The next time I am in IRAQ serving this country I will pray for all of you back in the US getting robbed by corporations on a daily basis.
     
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Posted by Pomona Guy on 2007-06-05:
Does your state have a lemon law? If it does, contact a lawyer in your state that specializes in the lemon law and get your money back. Good luck!
Posted by spiderman2 on 2007-06-05:
Here is a link to a summary of Georgia's Lemon Law. http://autopedia.com/html/LemonLaw/GA_lemonlaw3.html
If I were you, I would contact a lawyer ASAP. Good luck.
Posted by adzidek on 2007-06-05:
To all the people on here who's first and only recommendation to all complaints on M3C is to get a lawyer: have you ever actually hired a lawyer for anything (other than real estate)? do you know how much lawyers charge? Can you imagine the legal fees over a drawn-out lawsuit against one of the world's largest auto makers? Even if they only dragged it out (which they do) to 5 years, the legal fees would exceed the cost of the vehicle.
Posted by chemman on 2007-06-05:
You could try sending your complaint out to your local tv stations investigative reporters. I found this site the other day that will send it out to them all for free, it might be worth a try;

http://www.complaint.tv/
Posted by spiderman2 on 2007-06-05:
Ad - I think in a lemon law case if you are proven to have a lemon, the fees will be paid by the company. (At least that is what I have been lead to believe by reading info on the net). Is it better to spend some money or pay for years on a car that does not work? I do know how much lawyers charge because BK (before kids) I worked for one. Trust me, I don't advise anyone to go to one if I don't think it would help or is appropriate!
Posted by Pomona Guy on 2007-06-05:
A guy at my work hired a lawyer specializing in lemon laws. It was free and it was fast. He quickly got a pay back. That's why you go to a lemon law specialist.
Posted by adzidek on 2007-06-05:
Good point, but I would still be wary, considering that if you are proven not to have a lemon (or fail to prove that you do have a lemon - whatever), you might have a hefty legal bill staring at you. It's a tough spot, to be sure.
Posted by Anonymous on 2007-06-05:
All states have a lemon law. You should have already qualified since each states have limitations for how long a vehicle can be out of service for the first 18 months. At 62 days I am nearly 100% sure you already qualify. You need to start the arbitration process with either a lawyer or there are some very helpful websites that will help you do it yourself. You should be entitled to either a new 350Z or a refund including your tax and tag fees. Unfortunatley these matters are out of the control of the selling dealer and are strictley between yourself and the manufacturer so looking to the dealer for assistance is beyond their ability. Good Luck
Posted by Starlord on 2007-06-05:
Ad, old buddy, one thing you fail to take into consideration. When you win the case in a civil suit, the losedr usually has to pay all the legal fees. I have seen case where each litigant is ordered to pay their own, but the norm is the loser pays the freight.
Posted by Anonymous on 2007-06-05:
Starlord: True, but these cases are not really considered civil suits. Lemon laws are governed typically by an arbitrator , not a judge. Since the vehicle has been out of service for 62 days it is pretty much a slam dunk! You can hire an attorney if you like but usually these matters can be resolved with a little research on the consumers behalf.
Posted by jbeez on 2007-06-06:
Thanks for everyones help. I am mainly P/O because of the way nissan handled this case. They left me high and dry and I did not expect that from them. I expected them to stand by there product and the consumer. This is quoted direct from nissan "Nissan North America and your Nissan dealer are committed to excellence in the quality of our vehicles as well as our sales and service efforts. We want you to be completely satisfied with every aspect of choosing, owning, and servicing your Nissan. Our corporate goal is focused on exceeding your expectations in all aspects of doing business." This is disturbing that they might actually think this. They are selfish greedy and care only about thier intrests and not the consumer. Is it just me or is the quality going down while the price is going up. I finaly got them to start repairing my car for the third time. At first they said they were not going to touch my car anymore since I was seeking arbitration under the lemon law. Last time I checked I was still paying on a brand new car and it was still under warranty. Also I might add several times they asked if I was financed with nissan and it seemed because I was not they where even less motivated in helping me. Just venting hope you enjoy the read. I HATE NISSAN and will probably be a expert on screwed consumers once this is all said and done.
Posted by rapow on 2007-06-07:
Jbeez, I feel the same way. I am floored by Nissans lack of interest regarding customer satisfaction (read my problems posted yesterday about my 07 Armada). I would be broke and embarrassed to go into public if I ran my business the way Nissan is runnig theirs. In our disposable society I guess we as consumers do not matter any more.
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Awful service
Posted by Pagstars on 07/06/2003
MASSACHUSETTS -- I bought my 2002 Nissan Maxima last year from Nissan of Natick in Massachusetts. Two weeks ago, I was driving home from work and my "Servce Engine Soon" light came on and my car started to slow down and then stopped moving. Fortunately, I had enough time to pull over before the car had broken down. Nissan does not have 24 hour Roadside Service so I had my boyfriend call his AAA to get a tow truck. I was really upset because this car was only a year and a half old, and this should not have happened. So the following morning, I called the service center to let them know why my car was there. They told me they would get back to me later after they do some tests but they were really booked that day. I spoke to them later that day and they told me they could not finish the tests until tomorrow, but they think it is the throttle control. I asked about a loaner car but they said the loaner cars were booked until the end of July. And Nissan only paid for rental cars if I had bought the extended warranty but I didn't buy that. I called them the next day and they still did not finish the diagnostics. I called them again the day after around closing time (on a Friday)and they told me that it appears to the engine control module but they need to run one more test to finally determine what it is wrong with my car. They left me a message on Monday and said that it is definitely the ECM and they would need to get a part overnighted. So basically, they had my car starting Wednesday morning to get it tested and repaired but it took them until Monday to finish the diagnostics. On Tuesday, I called again (they called me twice during this whole crisis), and they told me that they had overnighted the wrong part and they would get the right part and hopefully it will come the following day. I called again on Wednesday and Thursday but the part still had not come in. Friday was the 4th so it was a holiday, which meant I would not get my car until Monday. This means my car has been in the shop for almost 2 weeks, and I had absolutely had no car to drive. I had told them that I really needed my car back asap because I was to go on a road trip for that weekend, plus it was an inconvenience for me having to wait for rides to work. I rely heavily on my car and they could not even provide me with a loan car to drive. I had to call the service center everyday. They told me they would get back to me, but I was the one who had to pick up the phone to call them to check the status on my car. They kept telling me that they gave me an option to rent a car, but why should I spend more money when I am spending a hefty payment on a new car I had bought last year. Needless to say, I have no car to drive right now and it has been almost two weeks. I am so irate with Nissan and the service center people. The service is awful!
     
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Posted by ian on 2004-03-09:
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IPDM Intelligent Power Distribution Module
Posted by Kathleen1 on 11/12/2009
Be careful when buying a Nissan! I first purchased a Nissan Exterra and when the dealership could not get the ABS system to keep working, they traded me for a new 2005 Nissan Frontier LE.
Yesterday the truck cut out leaving me stranded on the freeway several times, the last time with a diesel right behind me.
I was able to restart and barely got to the closest repair location from there. After testing all afternoon yesterday and today, they finally figured out it was the IPDM.
The part is not available anywhere, due to so many consumers needing it. Japan can not keep up with orders and it could be as much as a month to get the part- and the truck does not run without it! There should be compensation for this inconvenience as well as a recall due to the many of us who are stuck with no vehicle to drive due to the faulty design on the system.
I am stuck now, no car, little money and nothing anyone seems able to do. Nissan Corp representative simply stated "what can I tell you, it is what it is." Awesome customer service. Any suggestions for me? This could very well cost me my job as I am in outside sales in an area with very little work available. Wonderful.
     
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Posted by Jim on 2013-07-21:
I too have the same problem with my 2005 frontier. Except I first paid to have the Catalitic convert replaced, $1200, fuel pump and fuel gauge sender $800.00, ICM replace $280.00. After all of this Truck still stalls while driving. Luckily I have always had a place to pull over and wait for it to restart but one of these days I will not and be involved in a bad crash.
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StarEmpty StarEmpty StarEmpty StarEmpty Star
Horrible
Posted by Margieandwoody on 02/14/2014
ST CHARLES, ILLINOIS -- Worst dealership ever!!! They lie about everything pretty much. Lied about the value of my trade in and told me it was "black book" price. .well we all have access to that you idiots! They were off by about $4000!!! Then to escalate matters, they ran my credit through a bunch of places without telling me! And. .I did find the right car at a great dealership. .they ran my credit only once and got me approved for a really good rate & gave me a fair price for my trade in right away and the service at that dealership was fantastic! Tried to post this all on Dealer Rater but apparently they only allow Good posts on that site. Stay clear these guys lie and are very rude! Check out the Better Business Bureau site they have an "F" rating with the BBB.
     
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Posted by FoDaddy19 on 2014-02-16:
Actually you don't have access to NADA's true black book price. It's only available to dealers and it's updated twice a month. It costs a dealership or dealer group about $3600 a year to subscribe to it. The values you get on the Nada website for consumers is not the same as the black book. It should be pointed out that the Blue Book is not the same as the Black Book, the values given in those are from two different companies. And again as I mentioned before, the NADA black book value you see on the consumer NADA site is not the same as the updated values on the dealer-only NADA site.

Low balling trade ins is how dealerships make the bulk of the revenue. It's something that should be expected, and it's the consumer's responsibility to be informed on the actual value of their trade in. The didn't lie about the value of your car, they made you an offer on it. The value of any product where negotiation is a factor is whatever the other person will pay. Car buying is not like retail sales.
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StarStarEmpty StarEmpty StarEmpty Star
Nissan pathfinder from 2004-2007
Posted by Suzonka on 12/12/2013
The radiator leaks into the transmission oil and destroys the transmission.[2]
the tiny set screws on the V6 swirl valve trottle plate come loose and get sucked into the engine, destroys the engine.
[3]
the front shock and d strut mounts rust out and could cause a crash. recall on this one
     
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Nissan Cars Are Overpriced Junk
Posted by Lindaroberts7462 on 07/17/2013
ALABAMA -- Nissan cars are junk. Beware do not buy one. Costs more to keep running than payments. No use to complain to them. They treat you like dirt and take you're money. Guaranteed trans. Will go out on all their vehicles. I wish they would go bankrupt and out of business. I have never dealt with a company with such bad customer relations. Have they ever heard of the customer comes first and is always right?
     
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Posted by Bill on 2013-07-17:
That's a broad statement to make. I've owned 4 Nissans (94 Altima, 98 Altima, 00 Maxima and 03 Altima) and non of them have been junk.
The Maxima has 120,000 miles on it and the trans is fine.
You beef needs more substance.
Posted by maw maw on 2013-07-17:
amen to everything that you said . customer is supposed to come first but no they dont they need to realize that without customers they would not even exist. things that they tell you (quote ) your brake complaint is only normal things that occur. like you I WILL NEVER BUY OR RECCOMEND ANY ONE TO BUY A NISSAN !!!!!!!!!!!!!
Posted by FoDaddy19 on 2013-07-17:
Your compliant would be far more effective if you gave first hand examples of why you feel Nissans are junk. Rather than the sweeping generalities you presented.

"Have they ever heard of the customer comes first and is always right?"

The thing is the customer is *not* always right. People don't seem to grasp the idea, that being told "no" by a company when they request something that they are not entitled to, is not bad customer service.
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Clear Coat Paint
Posted by Sales9179 on 06/18/2013
I have a 2008 Altima . In its 3 rd year the top, rear, and hood, looks liked someone scratched it with sandpaper. The sides look fine. Nothing I've tried to polish it out works. Nissan Shame on you!! These cars should have been recalled.
     
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Poor Quality Not Honored
Posted by Russ.leonard on 02/17/2013
INDIANAPOLIS, INDIANA -- I purchased a one-owner Infiniti FX35 with about 60,000 miles and the dashboard started developing bubbles which in time have got progressively worse. I called the Infinity dealership shortly after the purchase and questioned them about the problem. Since I had found online that many had the same issue I didn't expect much. I was told by both the dealership and Nissan/Infiniti corp. that there was nothing being done about the issue. The problem is now so bad that the first thing anyone says when getting into my car is "What happened to your dash?" When I googled recently about the cost to repair the dash I noticed that there is now an extension to the warranty that will repair the dash. Called (Jan. 2013) and yes it was extended, but no, my extension had expired (May 2012). I would think it would have been good customer service, and not at all hard to do, for the dealership to notify all their "loyal" customers affected by the issue. When I questioned the dealership and corporate I got conflicting responses from "since it is not a recall there was no notification made," to "there was a letter sent out which may have been sent to the original owner." Both seemed more concerned with my service information and how often I brought my car into the dealership for maintenance. I had work done to the car a few months after purchasing the car about $800 in repairs, and was told additional work was needed (about another $400). That turned out not to be necessary.

Also when they called about the work being done, I mentioned that there was a rattle under the car that sounds like something was loose if they could check that out. I was told it was an additional $75 to check that. That rubbed me the wrong way since I just paid $20,000 for the car and withing a few months it is in the dealership needing about $1,000 repairs. I also brought it in again recently because it seemed nobody else was able to replace the battery. I did get general oil changers, brakes and general maintenance elsewhere. That seems to be an issue with them. Anyway, I asked that since I questioned that problem twice before any extension was issued and then was never notified once an extension was issued, where I was at fault for not being aware that an extension time. I was told I did nothing wrong but there is nothing that would be done for me. It seems like the Nissan/Infiniti took ownership with the dashboard problem, but not too proactive in putting the word out and seems like if there are still problems the issue would still be a result of poor workmanship or inadequate materials. Read the posts, this is very widespread! I am a loyal customer and would like to be treated the same in return.
     
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Posted by BigAl on 2013-02-18:
It's a shame but it seems like manufacturers care very little about second owners.
Posted by trmn8r on 2013-02-18:
What you report is all pretty much what I would expect from my dealings over the years with auto manufacturers.

If there is a recall that is safety related, they'll find a way of getting your address and sending you a notice. But if it isn't safety related, you likely won't be receiving anything.

The part where they give you a hard time because you have routine service done elsewhere is standard also.

Often a manufactuer won't cover something like a dash. It must be a really bad problem.
Posted by Beth Wingfield on 2013-07-09:
Same experience
Totally disgusted!!
No help!
Dash is embarresing
Posted by Mike(aggravated) on 2013-07-15:
Nothing being done at all
I owned a 2005 fx35 which developed these same "bubbles"
I figured they would have solved the problem by 2008 when I bought my next fx 35 but I was completely wrong. That will be the last Nissan/infinity product I will ever buy!
Posted by Cindy on 2013-07-16:
I have a 2008 Fx35 with 45,000 miles that started developing bubbles on the dash about two months ago. I have contacted Infiniti but doubt I will hear from them especially since reading how many others have experienced this issue. Has anyone had their dash replaced at their own expense? Just wondering how much it costs. So disappointed in this car and the poor quality. I will never buy another one and will tell everyone I know how poor the quality of this car is considering how much it costs. I love the look and how it drives but it is literally falling apart. The sun visors fell off, there are cracks in the molding around the windows, the guard in the front fell off and now the bubbles in the dash. My Cadillac with 67,000 miles held up much better. I am going back to Cadillac!
Posted by Mercedes on 2013-09-19:
I just had the same experience. I am the original owner of an 2005 FX35 Infiniti. I bought it in July of 2006, so even though I only owned it for 7 years and 2 months, the clock starts ticking as soon as it ships out of the lot. I loved my car until recently. My dashboard did not start bubbling until recently. In late Winter 2013, it had 1 bubble, that was not noticeable. So I left it. In early June there were 5 bubbles that was very tiny. I went on vacation in early June and by the time I got back in August 26, the entire dashboard was covered with bubbles. It was pretty gross looking. I was shocked and immediately went to a auto body shop to look into repairing it. They said I needed to see a dealer. A car wash attendant told me that they cleaned 3 other FX cars that had the same issue and that there is a recall. That was when I went online. Sure enough I am not the only one. It seems that this problem is pervasive in the 2005 models. My issue is that Infiniti calls it a warranty extension, but they should make it a recall because they used defective materials on their so-called luxury car. I invested $48K of my hard earned money and keep my cars for over 10 years. I've never had a problem of this proportion. The fact that Nissan knows about it and is not standing by their product really makes Nissan is criminal. They used defective parts! Just like Toyota used defective brakes they did a recall. Why is Nissan not held to the same accountability?! I hope more people write about this and continue to scream and yell to be heard by the US Consumer Affairs. Nissan should have a recall on this dashboard bubbles!
Posted by mike lippold on 2013-11-20:
same thing, bubble 100 months after car off the lot, warranty goes 96 months, infiniti told me they could care less if it after 96 months.
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