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Travelers Insurance Company Claims Consumer Reviews - Page 3

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Excellent Resolution Following a Collision. The Agent Was Gracious, Professional and Organized.
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Rating: 5/51

AVON PARK, FLORIDA -- I backed into a parked car in a parking lot. My phone contact with Travelers was professional, organized and very helpful.

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Good timely professional insurance claim help
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Rating: 5/51

SAN ANTONIO, TEXAS -- We had roof damage due to hail storm. Travelers Insurance agents inspected the roof and approved the claim. The claim representative gave us the check on the same day so that we could start the roof repair process quickly. The claim was handled very professionally and on time.

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Claim
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Rating: 5/51

DUNCAN, OKLAHOMA -- My auto was damaged in a hailstorm. The claims process was very smooth and timely. An adjustor was here the day after my claim, and the communication with Traveler's was excellent. The payment was received very quickly. I am impressed with this company.

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Great Experience, Good Customer Satisfaction!
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Rating: 5/51

CALIFORNIA -- The claims process was very respectful and efficient, my claim representative was caring and thorough. My claim was processed and completed in a timely manner. My representative even gave me a follow-up call once my claim was completed.

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Water Damage Claim
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Rating: 5/51

WASHINGTON -- Our refrigerator's water supply line sprung a leak causing water damage to our kitchen and office below. Travelers property technical specialist Matt Gjersee was easy and great to work with on getting resolution for our loss.

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Tree damage to my commercial property
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Rating: 5/51

OHIO -- Tree hit my building and a storm. Roof was damaged, trusses damaged, water damage, and even HVAC damaged. That's one big tree. Travelers advocated me the whole way. They even found damage that I hadn't thought of. They paid every claim without fighting our contractor. I highly recommend them.

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Great very efficient and in a timely matter
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Rating: 5/51

COLORADO -- I was involved in a home invasion. I called the next day, filed a claim with my Insurance and they got right to it and were very helpful in assisting me. It only took about two weeks to receive the insurance check from them. After the experience had just went through they were a breath of fresh air. I would recommend Travelers to anyone.

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Windshield Broken With a Stone
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Rating: 5/51

MC KEES ROCKS, PENNSYLVANIA -- The agent was truly concerned and very helpful and explained everything. Very nice dealing with people and a company that cares.

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I Had a Kitchen Fire That Left Noxious Plastic Smoke Throughout the House
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Rating: 5/51

CALIFORNIA -- I had a kitchen stove fire and filed a claim on 12/17/15. An adjuster was here on the 21st. The service was exceptional all through the process. Travelers, especial my claim adjuster gets the highest rating.

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Accident claim
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Rating: 5/51

Vehicle accident claim

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Travelers Insurance Company Claims Rating:
Star Star Star Star Half star
4.6 out of 5, based on 123 ratings and
161 reviews & complaints.
Contact Information:
Travelers Insurance Company
One Tower Square 4GS
Hartford, CT 06183-9079
866-336-2077 (ph)
860-954-3956 (fax)
www.travelers.com
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