RICHMOND, VIRGINIA -- We had freezing pipes during the winter blast of February that damaged the ceiling and destroyed the interior of our home. Traveler's was there for us when we needed them and they worked with us every step of the way to return our home to a better situation that it was before. We had excellent communication with our adjuster and we are very happy and proud customers of Travelers.
GREAT FALLS, MONTANTA -- My truck was hit broad side while I went through an intersection. My truck was totaled so, I sold it to the towing company for a great loss. Travelers Insurance was helpful in letting me know I qualified for medical treatment if I was injured. They gave me the OK to see a chiropractor, which I have been doing. I stopped seeing him last week because I didn't know if it is still ok to get treatments. I didn't want to run the bill too high if coverage has stopped.
ALABAMA -- I had a minor "bump" in a parking lot. I submitted the claim and was directed to a Concierge claim center the following day. They noted the damage, reviewed the process, scheduled an appointment. My car was returned good as new in 1 week. I also got a rental car for the week as part of the deal. Travelers' personnel were great.
MARIETTA, GEORGIA -- I had a minor accident on a Sunday, took the car to the concierge on Monday morning. Arrived 45 min prior to my appointment and offered to wait. Connie handled my case and I was in a rental and out the door before my actual appointment time. My car was repaired and ready for pickup two days later!
I have used Travelers for autos and homes 80s and would not dream of using another insurer. They really take care of you.
DULUTH, GEORGIA -- Through their Concierge service, Traveler's handled my claim and the necessary repairs in a very professional manner. The repairs were completed in the timeframe quoted. And the vehicle was even delivered to my home because I was not able to pick it up that day.
GEORGIA -- My wife hit a deer on a Friday afternoon so I called Travelers (1800claim3).
Within the time I could pick my wife up from her disabled car, Travelers had
arranged a claim which included towing service, rental car, and repair for
her car. Everything was handled quickly and professionally. I could not
have had a better experience. I would recommend Travelers to anyone
OHIO -- I own old car and windshields not covered. When I have rock chip, I have epoxy seal put on so it would crack completely across. Travelers is very good company to work with. They take report, mail response and claim conformation. End of story at that point. I listen at work about others troubles with a claim and it's like a big fight with customer, travelers has always been very nice and respectful when working with my family. They are not always the lowest cost insurance but why save $$ with a company that won't satisfy your claim.