Travelers Insurance Company - Page 5

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4.2 out of 5, based on 95 ratings and
133 reviews & complaints.


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Accident Claim
Posted on
Rating: 5/51
LOUISIANA -- Accident claim was handled fast and fairly. In less than 2 weeks, my car was repaired and back on the road. Great service.
     
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Glass Claims!
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Rating: 5/51
OHIO -- I own old car and windshields not covered. When I have rock chip, I have epoxy seal put on so it would crack completely across. Travelers is very good company to work with. They take report, mail response and claim conformation. End of story at that point. I listen at work about others troubles with a claim and it's like a big fight with customer, travelers has always been very nice and respectful when working with my family. They are not always the lowest cost insurance but why save $$ with a company that won't satisfy your claim.
     
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Lost Bracelet
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Rating: 5/51
NEW YORK -- Bracelet lost while travelling in Paris. Agent helped me through the entire process and was very patient and quick to respond to me.
     
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Totaled car
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Rating: 5/51
WALHALLA, SOUTH CAROLINA -- The representative was very understanding and very helpful. I have no complaints and it was handled in a timely manner. I would recommend Traveler's Insurance to everyone.
     
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New Client; Big Claim; No Problem
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Rating: 5/51
CHANTILLY, VIRGINIA -- Changed insurance carrier to save money. Within a month as a new customer with Travelers Insurance, lightning fried our house generator. Thinking we would be on our own to make an "unnecessary" and costly repair, we filed a claim anyway. In 2 weeks, we were reimbursed. A week after that, we enjoyed listening to the hum of our generator during yet another power outage. With Travelers, there's no place like home!
     
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The Worst Home Insurance Company Ever!
Posted by on
Rating: 1/51
I have had Travelers Insurance for over 15 years without a single claim. I recently had a pipe burst with flooding and they not only refused to cover it, but canceled my insurance after they told me they were not covering it. They did not even have the decency to inform me. I found out from my bank / lien holder on the house. This is the WORST company. I strongly advise you to SWITCH if you have them.
     
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Crooks That Do Not Work on Claims.
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Rating: 1/51
RIVERSIDE, CALIFORNIA -- I had a work place accident that rendered me 100% disabled. Jocelyn [snip] is a woman who does not work, she never answers her telephone, she does not return calls, emails or faxes from Pharmacies, Doctors or Lawyers. If you have to deal with this mess of a woman get a strong attorney, contact the department of insurance and file complaints.
     
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They Handled My Claim Quickly and Professionally.
Posted by on
Rating: 5/51
NEW YORK -- I lost my engagement ring which I had for more than 30 years. I thought that it had fallen off in my car, as I've had that happen in the past to a bracelet. When I realized that it wasn't in my car, I was very upset, as was my husband. I called Travelers to report the loss, and was very pleased to have someone call me back almost immediately. They sent me all of the necessary paperwork very quickly, and settled my claim very quickly as well.
     
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Travelers Insurance Company Provide Excellent Service
Posted by on
Rating: 5/51
ATLANTA, GEORGIA -- Travelers Insurance has always provided excellent service and products. I have been with the company about 8 years. They have provided excellent service and work very hard on my claims. They have provided men with an excellent product with a very reasonable price. I have gotten quotes from other insurance companies and none of them came close to beating their price. I highly recommend this company for your insurance needs.
     
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Weather Related House Damage Claim
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Rating: 4/51
NASHVILLE, TENNESSEE -- On December 22, 2013 midnight, there was a huge storm and wind. We heard alarm from house smoke detectors. We waked up and checked each room. We found leaked water from smoke detector on the second floor game room ceiling. We put a big plastic container under the smoke detector immediately and called Travelers insurance next morning. Travelers claim representative took a very quick response after we reported the weather related damage on my house and did professional way to inspect the damage on the roof and ceiling and resolved issue quickly……
     
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