MARIETTA, GEORGIA -- I had a minor accident on a Sunday, took the car to the concierge on Monday morning. Arrived 45 min prior to my appointment and offered to wait. Connie handled my case and I was in a rental and out the door before my actual appointment time. My car was repaired and ready for pickup two days later!
I have used Travelers for autos and homes 80s and would not dream of using another insurer. They really take care of you.
DULUTH, GEORGIA -- Through their Concierge service, Traveler's handled my claim and the necessary repairs in a very professional manner. The repairs were completed in the timeframe quoted. And the vehicle was even delivered to my home because I was not able to pick it up that day.
GEORGIA -- My wife hit a deer on a Friday afternoon so I called Travelers (1800claim3).
Within the time I could pick my wife up from her disabled car, Travelers had
arranged a claim which included towing service, rental car, and repair for
her car. Everything was handled quickly and professionally. I could not
have had a better experience. I would recommend Travelers to anyone
OHIO -- I own old car and windshields not covered. When I have rock chip, I have epoxy seal put on so it would crack completely across. Travelers is very good company to work with. They take report, mail response and claim conformation. End of story at that point. I listen at work about others troubles with a claim and it's like a big fight with customer, travelers has always been very nice and respectful when working with my family. They are not always the lowest cost insurance but why save $$ with a company that won't satisfy your claim.
CHANTILLY, VIRGINIA -- Changed insurance carrier to save money. Within a month as a new customer with Travelers Insurance, lightning fried our house generator. Thinking we would be on our own to make an "unnecessary" and costly repair, we filed a claim anyway. In 2 weeks, we were reimbursed. A week after that, we enjoyed listening to the hum of our generator during yet another power outage. With Travelers, there's no place like home!