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Company Contact InfoContact Info: 1095 Avenue of the Americas | New York, New York 10036 | 800-621-9900 | www.verizon.com | billingservices@verizon.net
Top Customer Complaints & Reviews:
I have heard the they don't make batteries for that phone anymore line one too many times from Verizon. This time when my cell phone battery got weak, I went to the Verizon store and heard it again.
If you receive an offer from Verizon that looks to good to be true, it is.
I would like to bring to your notice the unacceptable, extremely frustrating and appalling business practices in dealing with the Verizon customer service team.
Latest Reviews:
TEXAS -- I just started with Verizon huge mistake. They are very underhanded with how they present the plans. They do not inform you of ...
ROCHESTER, MINNESOTA -- I signed up for $30 2G month-to-month for my iPad in Feb 2013 to use on a trip. I cancelled well before the 30 days was up, ...
I went in on the 20th of February and got service. Paid $800 deposit and was assured I'd have excellent signal where I live. ...
MACHESNEY PARK, ILLINOIS -- Recently I was talked into the Verizon home service, $25.00 per month, all US calls free and will not change until you stop the ...
We have had Verizon Fios, internet and digital phone for over a year. We can honestly say that we have never experienced such ...
PHILADELPHIA, PENNSYLVANIA -- It's been several months in trying to get my messages! Verizon is holding my telephone messages hostage!! My doctors, friends, ...
SOMERSET, MASSACHUSETTS -- Verizon phone co. changed the billing date, as a result are showing a balance every month. People only look at the amount owed, ...
ALTOONA, PENNSYLVANIA -- I have had Verizon service for years. I did not receive a bill for two months but since I paid over what I owed I thought I was ...
COPPELL, TEXAS -- I recently called Verizon to find out about better rates for my TV/internet bundle. I was told they could offer me a $20 discount ...
TEXAS -- We are a new customer and if this is how they are treated, I can't believe anyone wants to be there customer. Sadly to say we ...
I recently wrote a complaint about an unwanted pay-for-view charge I incurred due to mistakenly clicking on a PFV channel. There ...
PHILADELPHIA, PENNSYLVANIA -- While Verizon internet delivery itself is decent, it seems that Verizon customer service policy is built around the idea that ...
WEST CHESTER, PENNSYLVANIA -- I just upgraded from standard FiOS with 10/2 (upload/download) to 75/35. However, even after the upgrade, the most I am getting ...
NEWARK, DELAWARE -- I've been a Verizon customer for over ten years. Bought their bundle when we moved to another state three years ago as well. ...
LIHUE, HAWAII -- I have heard the "they don't make batteries for that phone anymore" line one too many times from Verizon. This time when my cell ...
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