Sears Home Improvement Complaint - Do Not Deal With Sears Home Improvement!
CLEVELAND, OHIO -- Several years ago I put siding on the top half of a two-family house I own. I used Sears - and paid the higher-than-market price - because a friend advised it would be worth getting a lifetime warranty from a company that would always be around. Skipping the minute details I will just say that the job was sub-par (confirmed by one of Sears' own repairmen), I later discovered that the "warranty" covers materials only and you obviously have to use them and pay their labor to get the materials, I've had to have someone come out to replace siding/trim pieces almost every year, and now today they've wanted to charge me labor and MATERIALS because they claim the problem all along has been that my roof needs work. (Funny that the roof wasn't a problem when they initially installed the siding and they had no answer for the trim replacements that were nowhere near the roof.) It has been one problem after another with this siding job and I highly recommend that you stay as far away from Sears Home Improvement as you can. They are indeed still around but they use bad sub-contractors and they don't keep their word.