Horrible Business Practices
FORT WORTH, TEXAS -- We walked foolishly into this transaction with Chase out of desperation of needing a car. We were not coaxed nor talked into it. We were persuaded by the cost of replacing the transmission in the vehicle ... read full review3 Replies - Latest reply on 02/04/2013
Why is it so hard to get logged into Chase? None of their categories bring up a way to log on. Maybe they should just give up on the online crap. 2 Replies - Latest reply on 01/24/2013Add reply
Chase Bank Refuses to Cooperate
DETROIT, MICHIGAN -- In January of this year, my parents notified Chase bank that their automatic payments on their Ford F150 truck were being taken out too early and causing overdrafts on their account. In February, they ... read full review3 Replies - Latest reply on 08/03/2012
FLORIDA -- I arrived at my condo in Florida and discovered that the locks had been changed and I was locked out. After I was able to get in I discovered a notice that my mortgage company had requested that my locks ... read full review4 Replies - Latest reply on 05/31/2012
AUSTIN, TEXAS -- I have never had any trouble with Chase, in fact they were very helpful when I lost my card (which the finder/thief) used! I had absolutely no trouble having my card replaced and having erroneous charges deleted while they pursued the "perp".
2 Replies - Latest reply on 04/19/2012Add reply
My positive experience may not outweigh others' issues, just wanted to add to discussion.
Generally the use of credit is much more complicated than in years past.
Outrageous Customer Service.
BOISE -- I purchased an item in the South Korean Airport in October and have diligently done everything they and the merchant required for a return. No one at this store could speak or write English. Finally through ... read full review2 Replies - Latest reply on 04/18/2012
No fee for cashing a check
BECKLEY, WEST VIRGINIA -- I went to Chase Bank to cash a check written on their bank. I had proper ID. After checking to make sure the money was in the account, the teller told me "I can cash the check for you, however, I will ... read full review35 Replies - Latest reply on 07/20/2013
CALIFORNIA -- I closed my account with chase bank because there was cash advanced electronically getting money out of my checking acct, without my consent, then I opened another account, yes I had signed documents ... read full review4 Replies - Latest reply on 03/14/2012
DENVER, COLORADO -- My name is Justin from Lakewood, CO. On Dec 29th 2011 I became aware of a debit card transaction that wasn't mine un the amount of 584.84. I immediately called chase and faxed the required paperwork. They received said paperwork Jan 5th 2012. On the 6th they realized I had incorrect date of dispute. I called four times to check the status and was told it was still being investigated. Finally on fifth call Jan 17, I was told I had to do paperwork over again about the wrong date one day off. Afer 17 days after they received claim. Now the whole process is started again.2 Replies - Latest reply on 01/20/2012Add reply
Rod Stewart looks to find a reason to believe, Chase looks for a reason to Deceive. A year ago, I needed 1500.00 worth of dental work. The nurse said it could be finance by Chase with no interest. They said they sell the account to chase at a reduce rate. I made the payments on time every month. the last statement I paid on time. Next month, received for 6 dollars. What. A few months later started getting calls from Chase telling me I owed over two hundred dollars in late fees and interest. I told them That I paid the bill in full. They said payment was late and I should pay. I had two credit card with Chase, cut them up and sent card and letter to chase. Would you believe that I still get offers From Chase. I told that lady that I was aware of them ripping off Military people and senior folks. Was told that did not matter.
1 Replies - Latest reply on 12/07/2011Add reply
Chase - A bunch of crooks.
EAGLE, COLORADO -- We recently received a loan modification from chase, we made our payments on time and now they want 14,000.00, I ask before we started this modification about banks that were approving modifications and than months later sending a large payment to home owners? They assured me this would not happen? And that all missed or late payments would be put at the end of the loan if approved? We were approved and they lied? Please let us know if you can us?? Thank you! 2 Replies - Latest reply on 11/14/2011Add reply