Target Consumer Reviews - Page 3

So I go to return a single toy @ the Target in Mountain View on Showers. I take the toy out of the bag and give the employee the receipt. He starts to examine it and sees the bottom where the plastic bubble connects to blister has a slight detachment and sticks his nails and fingers and pries open the toy a more so on the bottom and corner. After which he tells me since this is a collectible that it is opened. HE JUST OPENED IT HIMSELF! What an idiot. I have to tell him that he just did it himself because all the deluxe transformers on the blister cars are like that, meaning the bottom has a slight space where the factory machines don't completely seal it.

It's very small, yet he had torn it open with his nails. Anyone would have seen that all the tape and glue on sides and top were all intact and the insides were untouched. So he gets on the walkie and calls for a supervisor or something. Wait and it takes forever. He finally gives up and decides to do the return, either cause he knows he opened it or cause of the long line forming behind me. Then he can't find it on my receipt despite it clearly being on there and calls a manager again.

Finally, one comes, and she says I returned it already which I haven't. I had bought 3 of the same toys just different characters, and had returned 2 the day before, so there was still 1 more on the same receipt that hadn't been returned. The stupid employee, he mentions it's open, and again I have to tell her I never opened it, and the employee had done that himself. They tried to do it as a no receipt return but said I would lose 2 bucks. I said, "I paid 11.99 so why should I lose money when it is clearly on the receipt?!"

Anyway, I wasn't going to take the toy back since the stupid employee had opened it, and luckily I had another receipt on me of another same toy (again, different character), so I used that to do the return. I didn't want to use that receipt because that was for a purchase I made more recently. I may try to return the actual toy from that receipt I used with the older receipt they refused to use, despite it not being expired, just out of principle.

In the end, the employee was a pure idiot for accusing me which I took great offense when in fact his ignorance cause himself to stupidly open a toy that was never opened in the first place. And lastly the inability to return my toy even though it so clearly is on the receipt is utter nonsense. They don't want you to return and treat you like a common criminal, then try to steal 2 bucks by saying they can return it with my ID. Some of the worse customer service I have ever experienced.

I used to work for Target for over eight years until I was terminated. I had blew the whistle on co-workers smoking in the employee restrooms which are a violation of the Ohio state laws, smoking in a public place.

I had been a target by bullies that constantly talked trash because of the incident.

A co-worker employee and supervisor named Millissa had always passed negative remarks about me to the new arriving co-working supervisors.

These statements were for example,"He's not a team player," and other negative remarks. I ended up becoming one of the most hated employees in the Target 1072 store location.

I was told off by a co-worker and he had lied and had said that I had pushed him, because I had whistle blown the smoking incident.

This individual should have been fired for arguing at me but management did not terminate him. I was given a final write up and was told that I was a lyer by the supervisor whose name was millissa.

A whole year had gone by and I was constantly harasshed by co-workers.

I was also asked to get in the trailer all the time by Millissa who apparently had a problem with me. I had to get a doctors excuse to prevent from getting in the trailer all the time.

When I had complained to the human relations supervisor and the other supervisors about the harasshments, the other co-workers would lie.

I was eventually fired because of a punk whose name was Vincent, he was going around the store spreading rumors that I was gay. I had gotten tired of taking peoples mess at that store and had said to Vincent,"I'm not scared of you."

Vincent had an audience and he had shown off. A co-worker, whose name is improperly spelled named Drea had gone to get help but no one had come. Vincent had made remaks like,"Did you forget to take your medication," "You need to take the blank out of you but" and so forth.

I was fired two days later becuse of the incompentant supervisors and these supervisors using their own person opinion in these matters. So I was fired for arguing with another co-worker, that management had allowed to act inapporpirate for such a long time.

But Joe did not get fired when he had gotten in my face and had made comments around an audience.

This target 1072 store also shows favortism towards the hours un fairly and had hired family such as husband, wife, and personal friends on the job. Most of the hirings are of people that work at the store knows.

Broken merchandise stays on the shelves all the time un noticed, because workers are too lasy to take the items down.

I had worked at the Lennox Shopping Center Target for six years un harasshed, had made employee of the month, but a troble maker at Easton shopping center Target Store. I was a hard worker but made out to be a trouble maker by people of authority that did not like me.

I had even made a complaint to the Ohio Civil Right Commission that had made matter worser. Team leader Kim is another co-worker that tried to make matters difficult to get rid of me. Kim had very poor management skills and is another source of my termination.

Because of these incidents, I would never shop at Target again.

LEWISVILLE, TEXAS -- DO NOT SHOP AT THE VISTA RIDGE, LEWISVILLE, TX STORE!! I shop there quite frequently for several reasons. They have always given superior customer service, the products are always of a higher quality and the atmosphere is clean. Well not tonight!

Last week I was there purchasing an item that I found at Wal-Mart for a cheaper price. At the checkout I told the lady about the cheaper price that I found. A manager came over and explained to me that they did price matching but only if the item was in a printed ad. Of course, I was excited to find this out. I buy all kinds of things from Target and these days, like the majority of us, I watch what I spend and try to find coupons to maximize my spending power. That day I happily purchased my item without having the price matched (because this day I did not have the printed ad).

Several days later I went back and purchased just a few items that I was able to get matched because I brought in my printed ads. WELL, TONIGHT WAS DIFFERENT! At the checkout, the lady smacked her lips, huffed and sighed when I explained to her what I wanted to do. She told me that Target did not price match. I explained to her that I had been told by a manager last week that they did. She called over the manager for tonight. He immediately told me that Target did not do price matching. So I responded with, "Even though there's a sign that says you do?" (I noticed the previous time that I came that it was there).

He thought for a few moments and snatched the ad from my hand. He scrutinized every item that I had and said "No, we don't price match this one because... and this one because... and this one because..." Some of my items were produce. He told me that they don't price match produce because they don't have brand names on them. He pointed his bony little finger at the pineapples in the ad and said, "See, these don't say what brand they are." Well, let me tell you something. Neither did the pineapples at Target!!! Nor did the cantaloupes or onions!!!

At this point I was still trying to be cordial and accepted the fact that HE was not going to let me price match those items. Let me also point out that the oh so gracious checkout lady was on top of the world as she kept smacking her lips, sighing, huffing and giving me the sassy "UMM, HMM."

I pulled out the items that were going to be at regular price and put those up front and let her know that I still intended to purchase those items but at the regular price. Of course, I should have expected her response. She continued to smack her lips, sigh and huff as she reluctantly began to ring up my items. The manager, who was still standing there, I guess to "monitor" my purchase gave me the response that put the icing on the cake.

I stated to him that I had been to Target before and had items matched. He, in a very sassy gruff said "No you didn't". Well, let me tell you something. There is no store worth shopping at where you get called a liar in front of the other customers!!! After all that harassment, that was it. I left and drove straight to their competitor, Walmart who happily rang up my purchase, price matched or not, I got my items.

Let me reiterate, the items that I intended to purchase included both price matched and regular priced items which I honestly informed them of. This experience has pointed out the obvious. Target employees are not honest, the service is misleading, and they obviously don't need the business.

I received some high-end hair products as a gift that were purchased from Target. I didn't want those particular items and the purchaser lives out of state so I just figured I would easily be able to exchange the items for something else. WRONG! When I arrived at guest services and notified the clerk that I didn't have a receipt because the items were gifts, she called the manager over. He was very abrupt and stated that with no receipt, I could not exchange the items and he told me to read the return/exchange policy sign.

I told him that I had returned some makeup that I purchased from that exact location with no receipt and was allowed to exchange with no problem. I probably just tossed that particular receipt because I purchased mostly grocery items and didn't think I would need to return anything. But once I got home and tried on the makeup, it didn't blend well and the clerk kindly exchanged it with no hesitation, so why the issue now?

He said that was the policy. So, I proceeded to call guest relations and the representative stated that without a receipt, they were to do an exchange using my license and allow me to exchange up to $70 worth of merchandise. I told the manager this and he said that was not the policy, so the representative requested to speak with him.

The manager refused to speak on my cell phone (even though the 1-800 number was displayed on the screen). He also stated that guest relations could not override the store policy (Even though the policies are one and the same). So the representative said he would call the store. The manager walked off, I heard the phone ring a few minutes later but no one ever said anything to me so I called back. The next representative gave me a reference number and told me to call back on the Target phone since the manager wouldn't speak on my phone.

I did this, got a third representative and gave him my reference number. He stated the same policy regarding using my license number and allowing an exchange, so I asked the clerk to call the manager again. Up walks a different person and she stated the manager that I spoke to initially wasn't there. Interesting how he wasn't there after a matter of minutes.

So she spoke to the rep, tried to argue and asked for the guest relations reps supervisor! The supervisor came to the line and they talked for a while, then the floor manager handed the phone to me. I explained the situation to the supervisor and she asked to speak to the manager again. The manager was trying to be difficult, but evidently the supervisor stated that I will be allowed to exchange the merchandise. So the supervisor speaks back to me and says the manager will exchange the items and take care of it so we ended the call.

An hour and a half later, the manager then tells me that I can only exchange the items for items in that same department which I felt was ridiculous. In most stores unless they are a hole in the wall, typically if you don't have a receipt you get a store credit or can exchange for an item or items of the same or greater value. It doesn't matter what department the items come from.

With Target being a larger corporation, I was shocked at the trivialness of the policy. Regardless of what department the item is in, the exchange is still in the store so I don't understand why it matters. Anyway, I had to just find random items in that department which was not ideal.

A couple of items would have been fine, but the items I received were kind of pricey and there were no items in that department in that price point so I had to get a lot of random things to amount to the returned merchandise. If the merchandise was purchased from there then people should be able to exchange it for anything in the store. Also, instead of just returning all of the items in one transaction and then doing the exchange the manager exchanged EACH item individually which caused me to have to come out of pocket for the differences because none of the exchange items completely evened out the exchange.

It was a total nightmare, and now I STILL have products that I don't want! So I am back to square one and on top of that, I am some dollars short due to having to pay for the differences since I had to be exact or over the amount of the items. Total ripoff.

WYLIE, TEXAS -- On 12/30/10 in the Target Optical store located in Wylie, Texas, a salesman sold me a pair of eyeglasses. After selecting only the frame, the salesman took a measurement of my eyes, processed the order, and told me my total out of pocket cost was $137.99. He never informed me of what options were available concerning the type of lenses, UV coating, anti-glare, anti-scratch, etc.

When I asked the salesman why he didn't, he told me I was getting polycarbonate lenses which include all the various coatings. I then asked him how much I was being charged for the coatings and he responded that they were all included in the price of the lenses.

I then again told him that I did not want any additional coatings, and asked how much I was being charged for them. He again insisted that all the coatings were included with "the type of glasses you picked out" and that "they are included in the price of the lenses." All I did pick out was the frame; not the lenses, or anything else because he never gave me the opportunity to do so.

Suspicious of the salesman's behavior, I asked the salesman who was in the store this evening when I arrived to pick up my glasses. He reluctantly admitted to me "you could have got the glasses without getting the coatings, but we won't sell them to you that way because then you wouldn't like the glasses. That's how all of us do it here." When I asked him if I was charged for those coatings he asked me if I had insurance. I told him I did, and he said, "then they paid for it."

The insurance I have is from EyeMed, which is owned by Luxottica, the same Italian company which also owns Target Optical. My policy only paid for a portion of the charges. I was stuck the balance of the charges even though I did not want any upgrades/additional products. Target Optical's sales practices are deceptive, misleading, and blatantly fraudulent. I demand I be immediately refunded the additional fees I was tricked into paying which total $85.

I received the Jaybird JB-200 Bluetooth Headphones as a gift for my birthday in September of 2009 from my best friend in Boston. She knows how often I go to the gym (6 to 7 days a week) and overheard me talking about how much I liked the Bluetooth headphones I had seen at Target. As a surprise, they were mailed to me here in South Florida as a belated birthday present. Since I had only seen them a few days prior, I know that the cost was about $130. Included in that package was a three-year extended service plan from Target.

I was excited to use them and couldn't wait to get to the gym. I charged the battery as instructed and when completely charged I hurried off the gym. I had to adjust the headphones until they fit in my ear, but after a few moments they seemed to fit. I noticed that I had to adjust them about 10 seconds later, then another 10 seconds and then another 10 seconds; this last through the entire length of my hour and a half long workout. Stubborn as I am, I figured I must be doing something wrong, I reread the instructions and tried them again the next day at the gym; but I kept experiencing the same ill fitting problem.

Since then, I have tried to use them half a dozen times, but have been unsuccessful. These headphones have done nothing but sit and collect dust since then. Yesterday, I decided that since they still have the extended service plan for over another 2 years, I was going to see what could be done at Target.

I walked into the Fort Lauderdale store with my extended service plan and headphones in the original package. I told the woman at the guest services counter my issue. I was then told that I had to call an 800 number, submit a claim, mail the product back to Target and wait for it to be repaired or by chance given a new one. I know for a fact that this was not explained to my friend who purchased the 3 year agreement for me, otherwise she would have never done so in the first place.

Furthermore, the packaging on the 3 year service plan doesn't have say anything about shipping the product back AT ALL. In fact, one would only know what the exact terms and conditions are by purchasing the gift-card-esq packaging then opening the perforated edging and read the conditions which were folded up into a tiny, one inch long, square.

Why would I have to send a product back to Target that does not fit my ears correctly and wait for a 'repaired' one to be sent back to me, when I know they will not find anything electronically wrong with the product. The Jaybird headphones work, but I cannot use them! I am beyond irritated! So am I just to assume that this was $149 ($130 + $19 Three year service plan) plus tax and shipping thrown down the drain? I haven't even told my best friend that these do not really work well, as I know that she not only spent a lot of money on these, but wanted to do something really special for me.

I received a call from a very rude woman in the Target executive team who would not help. After communicating, each time I talked with her to the corporate office, she called a few minutes ago. She told me that Target absolutely would not help and that I should work with the manufacturer. As if that wasn't bad enough, told me to ‘respectfully not contact' the executive team anymore and proceeded to hang up. NEVER AGAIN WILL I SHOP AT ANOTHER TARGET EVER! That was the last dollar they get from me or any of my friends, family or co-workers.

HOUSTON, TEXAS -- I was furious on April 4, 2010 at 7 pm because the store on Westheimer and Fondren refuses to take my manufacturer's coupons. They said only one coupon can be used by each customer even though I have 6 coupons for 6 items. The front end manager told me one coupon per transaction. Then I said, "Can I pay for them separately?" He said only one coupon per customer per transaction per visit per day!!! Then I spoke to the store manager name Tynesha. She was no help. She said that "We can not take more than two coupons per transaction..."

Even though I read the coupon out loud and it says "limit one coupon per product purchased on specified item" which means on each specified item I purchased I can use only one coupon. Which mean I can not use two coupons on one item... She said no... But she went ahead and take scan my items... She said, "We have the right to limit the amount of items you purchased." I agree with her but I said, "You can not limit my coupon. If I have 6 items I am able to use 6 coupons." Then she scanned my coupon, the computer says item not found on display. She looked at me and said the computer is not taking it so I can not do anything.

I asked her to read the coupon again and please verify that the coupon is valid for the item I purchased. She agreed that that is the item on the coupon but since the coupon is not taking it she can not do anything. I said, "I know that if the coupon is right then usually you guys take it by pushing k1." She said, "I don't have to" Oh my God... I can't believe what she just said... So I said, "I know you don't have to but it's the only right thing to do if the coupon is valid for the item I purchased..." She said "No ma'am I can't take your coupon..." I said "OK..."

And there is another issue that we have with another coupon I have. The item was on clearance for 1.25 and I bought 2 it comes out to 2.50. But my coupon is for $4 off 2. So she looked at it and said, "We can't take it since the coupon is over the amount of the item..." I said, "Then Target policy says that you are able to adjust the price down to 2.50 and not give me the full 4 off..." She said she can't do that because the item is on clearance... "We don't take coupons for clearance items ma'am," that's what she said next... And I know that is a load of bull... Because I have never had a problem with Target taking coupons for clearance items.

She said, "If this item is not on clearance then I am more than happy to take your coupons..." Hmmmmm... I told her that first you not going to take my coupon because "the system won't allow it and you can't do anything about it." Then you won't take the other coupon because "the item is on clearance and we don't take coupons for clearance items. And plus the coupons exceed the amount of the item so we can't take it." Then she says, "I can't give you free stuff... If I adjust this coupon then you will be getting it for free and if you decides to return the item you will get back the money for these coupons...!!!"

I said, "Why would I go here and go through all this trouble to return an item I got for free..." "I don't know." I took all my coupons back and end up standing there waiting and talking to a manager that doesn't really give a rats ** about her customers nor the corporate policy! So I decided to give a comment so that she will be retrained on how to interpolate the corporate coupon policy, how to treat her customers, how to resolve an issue using her knowledge of the customer service guideline, and how to not judge people who bargain shop trying to save a few bucks. Plus she need to go back to management school...

The first rule is never ever ever starts off a conversation with a customer already have an issue at the time with "No we can't do it and I can't do anything ma'am!" Oh and "I don't have to do it." That's my piece of mind... Please get contact me with any updates... Because obviously the whole store including the cashier, the front desk manager, the store manager is misinformed by the coupon policy... Please, please, please contact the store and let them know the policy... Because this is the only Target close to my house... And it's not even that close... Thank you.

CRYSTAL, MINNESOTA -- I used to shop at Target at least once a week (spending an average between $30-$100 every time), had a baby shower gift registry there, and always filled out their surveys giving them good reviews until this happened. I went to my local Target 3 weeks ago (2/2010) and right before I finished paying, my 2 year old was trying to stand up on the shopping cart seat. I went to sit her back done and in doing so I forgot my purse at the register. I didn't notice my purse was missing until I got home and as soon as I did, I went straight back to Target.

During the ride over there the worst things are running through my mind like "did it get stolen." I had my checkbook, credit card, Driver's License, everything in my purse so I was practically in tears by the time I got to Target. I asked 3 employees: the boy who was bringing in the shopping carts; a cashier; and the customer service rep, all three told me "Sorry ma'am, no one has turned in a purse". I went home very distraught and I canceled everything (2 hours on the phone doing so), I filed a report with the police the next day for my missing purse and I had to get my work ID and parking permit reissued.

I called my mom the next day, she used to work in retail and she told me that the Target employees were supposed to direct me to their Loss Prevention team, she told me to call the Target store and asked that team to review the footage when I was there. I did exactly that and within 20 minutes my purse was found. Apparently the cashier forgot to turn it in to the lost and found and just put it somewhere behind her counter.

When I went to pick it up, the loss prevention guy told me that it was still under the register. I was very upset by this because I went through so much that could have been avoided if the cashier would have brought it to the lost and found. I asked to speak to the manager, I explained to her what had happened and she said that she's sorry to hear that and that the Loss Prevention Manager, Andy, will contact me in 2 days.

When I got a chance to speak to Andy on the phone he said "So you wanted me to give you a call?" very unprofessional. I had to re-explain what had happened and wait on hold for him as he reviewed the footage of the moment I lost my purse. When he finished, he said "So I see you left your purse at the store because your little one got fussy, and you got it back".

I asked him what is the store's procedures for returning customers lost items and as I was explaining to him the stress that I had to go through that night he said in an aggravated tone "You're the one who left your purse here, what do you want me to do about it, it wasn't stolen, you got it back". Upset by this, I thanked him for his time and hung up the phone.

I called Target's Guest Services hotline and spoke to someone in India, they filed a formal complaint I guess. I said I wanted to be contacted by someone in Target about this and the person said that I would. That was 3 weeks ago. I haven't been to Target since and I do not plan on shopping/spending there like I used to.

MANHATTAN, KANSAS -- My son's birthday was Saturday, March 13th. One of the things that he wanted was a Nerf Longstrike Rifle. We went to Wal-Mart to see if they had it, and they didn't, so we searched Target.com, and found that when you searched for “Longstrike” the rifle came up. We chose to see if it was available in the store, and found that it was, so I called to make sure. Sure enough, the item number 087-11-0002, was available, it was the Nerf rifle. So I drove 25 miles to the Target in our area with my son to purchase it.

When I got to the store, we couldn't find the gun so I went to customer service to see if it was simply misplaced or if it was out of stock. The girl at the customer service desk was very pleasant, and showed us how to look up the item and get her the item number. She then called back to the toy department and they brought up the gun.

Unfortunately, it was the wrong one. Eric **, the toy department manager at the Manhattan, Kansas store told me that the item number I had was for the wrong gun, and also said that Target Stores and Target.com have nothing to do with each other, even though they share the name. I told him that we had looked the item up online, had checked availability, and Eric told us that checking if it is available in store doesn't matter, because Target.com and Target are two different entities and that they don't talk to each other, it's just the way it is and that there is nothing Target is going to do about it if their customers are unhappy.

If I had a complaint, address it to the customer service number. So I called the customer service 1-800 number (1-800-440-0680) which was given to me by the Manhattan, Ks. Target store. The first and second times I called, I got through the IVR and was hung up on. The third time I called, Kathy answered the line. I explained the whole thing to Kathy, and was told that it was too bad that I had the experience I had, but that Target and Target.com were two separate entities and that they really couldn't help me. I asked if Target and Target.com were owned by the same company, and she said yes.

I asked if both were connected, and she said yes, and when I asked if that didn't make them the same company in the eyes of the public, she said no, they were two separate companies. Again, I explained that in the eyes of the public they were one and the same, but she said it didn't matter; they were two different companies and that whatever Target.com had, EVEN if it said it was available in store, to not believe it unless you called the store. I explained that I had called the store, and that the item number was available according to the store. She then said that since Target.com had the item number on two separate items, to call them and order it.

I explained I didn't want to since I couldn't tell which item would be shipped, and she said that this was her point, Target.com had it wrong, not the store, and so it was their fault. I asked if there were an executive customer service team, and she said no. I asked if Target had a CEO that was in charge of both areas, and she said yes, but that the call center took the calls for the CEO because the CEO was too busy to deal with this trivia. I then asked for her supervisor, and after several minutes wait Kelly came on the phone.

Kelly (female) told me the same thing, that Target and Target.com are two separate entities (which, by the way, I was getting tired of hearing) and that Target.com had a disclaimer stating that items may not be available in store. I explained that I had checked with the store, and was told it was available, and she agreed that it should be, but since the website had screwed up the item number, all they had was the other rifle. She also explained that Target.com was run by Amazon.com, and that they were going to be changing this because of “customer feedback”.

I explained that I wanted to know what Target was going to do for a longtime customer who had been misled, and she explained again that there was a disclaimer on the website stating that Target was not responsible for information on Target.com, and that it was unfortunate, but there was nothing she could or would do, but please do check the website for weekly online ads.

I told Kelly, as I am telling you: I will no longer be a Target customer, since the service is poor, and since the website and the store are two separate things. I will be blogging this online on Facebook, Twitter, and any other website I can find that takes complaints, and I will make sure that people know that Target does not care about its customers.

This is unacceptable. Target and Target.com are, to the eyes of the public, the same company. I followed all instructions and drove 50 miles round trip for nothing, and I felt that Target should make sure that the information that they gave BOTH on the website and over the phone were correct. Since I was not aware of the screwup in ID's, I did not do the ID search online, but simply searched for the product.

LIVONIA, MICHIGAN -- I usually LOVE Target. I live in Target... but the past few times haven't been very good at all! Specifically this review is about my visit today... I was searching for a perfect camera for my mother for her birthday. This camera is going to special because it's her very first digital camera. I wanted this camera to be easy to use and up to date... IT WAS NOT ABOUT PRICE. I just wanted to buy the perfect camera.

I saw a camera that was on display. It was a SONY CYBER SHOT. It was black. It had a nice LCD screen and it was very simple and I previously owned a Sony cyber shot myself and from experience it was a great camera for a first time digital camera user... The camera I was looking to purchase today was on display for $99.98. I asked if they had anymore. They said no only the display.

The person helping me had no idea how to get the camera off the display and she asked a manager to come and help her and the manager who was rude and seemed to have an attitude who was named CHRISSY... Could not get the camera off the display either.

We were there a little over a half hour and they could not remove the camera from the display and as she tried she was unknowingly scratching the camera more and more.. I asked if there was a way to find out what other stores may have this camera. Before the other person could answer my question CHRISSY the manager says they may have it - the camera but the price won't be the same and IT CAN'T BE GUARANTEED...

As I said before it's not about PRICE, it's about the PERFECT CAMERA... so the other person locates another store (Livonia, MI) Plymouth and Middlebelt that also has the camera. I take out my phone google the store location and find the number myself and call the store. I began to ask about the camera to see did that have and did they have all the parts to the camera and the person on the phone quickly says "yes we have everything but the box" and I say "are you sure you have everything?" She says yes and the camera is also 30% off of the 99.98 but the store I was at never said that it was on sale for an additional 30% off of the 99.98.

Since the 2 stores close at different times, it was now 9:30 and their store was only open for another half hour and the store I was in was at least 20 minutes away... so I drove all the way over to the that store to buy the that camera. I get to the store with 10 minutes to spare. I literally ran through the store and the guy takes the camera off the display and he says "just let me go and grab the parts" and he comes back and he says "we don't have any of the parts for this camera..."

At this point I was upset. I was irate and I was irritated... I was pissed off. I asked was there anything that they could do and the person at the counter says "oh no, there is nothing we can do.." There was no apology and no so for the inconvenience or anything.. I was sooo disappointed! And yes I had the money to purchase any camera I wanted but it was the fact that I wanted that specific camera... Not to mention I also wanted to buy a memory card and I case to put the camera in.

I have never been this pissed off leaving a Target.. I love Target. It was like a second boyfriend but now I feel as though I have to break up with Target because I'm afraid that customer service is not a priority and making the customer happy isn't either... I plan to tell everyone about my experience. Family and Friends including Facebook and Twitter. How horrible Target's customer service is. I will probably just buy a camera from BEST BUY! Even if a camera is on display it should still be treated as merchandise that is going to be sold. If that's the case why not just put up a fake plastic toy camera as the display? From A BROKEN HEARTED EX-TARGET LOVER!