Wal-Mart Goodyear Viva 2

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Never Buy Tires From Walmart - You Get What You Pay For
Posted by on
SILER CITY, NORTH CAROLINA -- My in-laws has bought three Goodyear Viva 2 tires from Walmart in November 2007.

Since then we had to go back not once,twice,but three times since then, two of those times were back to back Friday's (June 20,2008 & June 27,2008).

And now this past Friday July 18, 2008. All three times the Viva 2 tire had a crack in the middle of the tire.

What's the deal ???? I know they say thing's come in three's, but come on three brand new tires that end up with a crack in the middle (within one month).

And on top of it all, every time you go there to have the tire replaced you have to spend $9.95 Road Hazard plus $1.50 fee which totals out to $11.24 after taxes.

This past Sunday when I went with my wife & in-laws a mechanic worker told me "maybe it's your driving" then said " maybe your van needs an alignment", at that point I told the worker "no, you need to go to automotive school because if it was to be the alignment my tires would show wear & tear on the side,this is in the middle of my tire & by the way Wal-Mart needs to also send you to school to learn customer respect!!!!

At that point I just called for a manager. Then the manager told me if I don't pay the $9.95 Road hazard plus $1.50 Fee which totals out to $11.24 After taxes my tire will not be covered.

I told her "if there happens to be another flat... I don't plan on coming back to Walmart auto center... plus this shouldn't be happening with a brand new tire."

So before you decide to buy any tires at Wal-mart... I would think twice, take my advice it's not worth the aggravation.
     
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Anonymous on 2008-07-21:
Wally World didn't manufacture the tires, Goodyear did. If you still have any of the paperwork from Wally World I suggest you contact Goodyear. They might be very interested to hear that you had 3 failures in a short time span.
Anonymous on 2008-07-21:
Just a general FYI: Wal-Mart does sell some high-quality tires at good prices. You can order them from Wal-Mart.com and have them shipped to the nearest store for installation. As for the Viva 2's they're probably bargain tires, but shouldn't be splitting if the tires aren't overinflated or abused. You might be able to report this to the feds on one of the Govt. web sites
(NTSB? NHTSA?).
yoke on 2008-07-21:
Walmart doesn't manufacturer anything they sell. They should stand by their products they sell. If they are back 3 times for the same problem it should be walmart contacting Goodyear to see if there are any other complaints. It is walmarts responsibility to make sure the products they sell are safe, they are not with this product.
Ponie on 2008-07-21:
yoke, I can't quite agree with your statement. Wal*Mart is not the manufacturer. I believe that's who should be responsible for an inferior product. I'd compare it to buying an airline tickets from a third party and the flight is canceled. The airline would be responsible, not the third party. Although if working with a travel agent, they probably would do the leg work for you.
yoke on 2008-07-21:
walmart is aware there is a problem with the product. It is up to them to call and find out if there is a recall or any other problem. walmart is not taking responsibility for the problem, they are blaming the customer.
Anonymous on 2008-07-21:
One more reason to stay away from Wal-Mart. If I bought tires at a tire shop and had this same problem, you can bet they would do something about it. If Wal-Mart valued its customers they would first make sure their employee knows what he/she is doing and this isn't employee error, and second they would contact Goodyear themselves.
Anonymous on 2008-07-21:
In this case it is a Goodyear problem and Walmart does sell name brand quality tires. The real problem with Walmart is that the guys in the auto center have no business working on vehicles. I think the only reason they are out there is because all the frozen foods have already been stocked. You'll always get what you pay for and Walmart is the cheapest.
CrazyRedHead on 2008-07-21:
Wow! I bought tires from WalMart and they are still good 4 years later. When I bought them they had a lifetime warranty on them, not to mention from balance and rotation service for the lifetime of the tires. I did have to go in twice because I picked up something on the road and it put a hole in my tire. I wasn't charged anything, they put a new tire on and I went on about my merry way. Also, my husband did the same thing for his car and had the same luck. They were the middle of the line tires.
Anonymous on 2008-07-21:
Tires with a lifetime warranty?
CrazyRedHead on 2008-07-23:
Yeah, the tires now cost more than the van does, LOL.
DigitalCommando on 2008-07-23:
The warranty is for the life of the tread and once worn down the warranty dies. Kind of like having a warranty on a popsicle huh?
polly46 on 2008-07-23:
I have problem with Viva 2 tires also -- neither Walmart nor Goodyear stand behind this product as I have contacted them. I also sent a complant to National Highway Safety Administration....BUYER BEWARE!!!
polly46 on 2008-07-28:
Even Wal-mart said "they don't know why Wal-mart is still selling VIVA 2 tires" -- that should tell you something about Wal-mart and some of their products!!!
Must love good buys! on 2008-11-18:
Read my comment on VIVA tires They are defective! They suck.
sickofbs on 2009-04-07:
Viva 2 tires are not defective; I own a set of 4 and have had very good luck with them - they give a quiet ride with great handling in rain, snow, etc. I am also an Support Manager at a Tire and Lube Express who has worked in the department for over 2 years and the only problems I've ever seen with these tires are wear on the outer edges of tread due to an alignment issue or overall uneven wear due to a problem with the struts. Get your information correct before you proceed to put it all over the internet.
buyersbeware2008 on 2009-06-09:
Hello sickofbs: ALL MY INFORMATION IS 110% CORRECT.....And The Truth Is "THEY SUCK"!!!!!!
Anonymous on 2009-06-22:
Sounds like it might be your vehicle. Walmart DOES actively pull items if we are notified they are on recall. IF we try to sell a recall item the register won't let us. It will print a recall slip and tell us to take the item from the shelves and notify the manager immediately.
James on 2012-03-08:
I don't know what happened to VIVA 2 between 2009 to 2012 , I went to Walmart in Bellingham WA and they sold me these tires, never offered me road hazards warranty, I am just praying that these tires don't bring me bad luck, that's all , for walmart I don't know if they have been alarmed with all these complaints, . . seems not, as after 3 years they still had them on their shelves, ( unless Goodyear did something ) anyone heard anything?
Sharan on 2012-08-10:
I will never do business with my Mustang or Dodge Ram there. Thanks for the advice. I spend a lot of money on my vehicles.
drmarkflies on 2013-03-27:
Sure sounds like a Goodyear problem. I have a Porche, BMW and Scion... expensive and hard to find tires. I get them all from WalMart... best price best selection... and within the limits of the warranty WalMart always takes care of issues. I'm surprised at the VIVA warranty problem. I wish WalMart sold airplane tires.
Dodo Lurker on 2013-06-30:
My experience tells me theres a problem.... With the customers whiney,uninformed,wimpering.Remember Firestone 500's? Walmart sells EVERYTHING.From bottom of the line to the top, it.s up to the buyer to decide how wide to open his wallet. Caveat Emptor!
anonymous on 2013-07-02:
I am looking for tires,and honestly I am lost.! there isn't such a thing like "made in America"anymore .on all fields. Besides the lack of respect for customers ,patients and citizens ,Do you remember the "Golden Rule principle"? Looks that we customers are not appreciated anymore.
Logos229 on 2013-07-04:
Those have always been bad tires. Bought a set from Goodyear and they were trash. All they wanted to do was put more of them on. If you want tires by good tires not the cheapest price.
vivas_stink_walmart_shady on 2013-09-07:
I know this thread is somewhat old, but - sickofbs - YOU ARE WRONG. If Vivas are soooo great, why is Walmart refusing to sell them due to complaints? I bought 4 Vivas one year ago, and for a "3 year/60,000 mile" tire I have had to have one fixed five times, two replaced once and fixed twice, and one replaced twice and fixed once...and to top it off, Walmart was shady through the ordeal by insisting we pay the pro-rated(over charged) price and repay the road hazard each time, when they failed to document the mileage each and every time...I have not even put 25,000 miles on these 60,000 mile tires and frankly - overall - they suck, walmart sucks, and I extremely agree with the author of the original post, buyersbeware...I am desperately seeking info on whether Goodyear is going to make things right and recall all Vivas, especially the Viva Authority.
ozero on 2013-09-20:
My Walmart suck experience was a simple flat repair. The Walmart tire guy first could not find me on the computer, so I whipped out my receipt! Next excuse was not enough thread, so we measured!(they were new tires) next excuse was that there were to many flat repairs already and I had exceeded 3! I knew I had only 1 flat repair on my tires since purchase! So, we literally had the guy count the patches to prove my point! I confronted the guy and flat out (ha)asked him why so many excuses for a simple repair,(honor my warranty) he had no answer! OK, now another Incident! Remember I had only 2 patches of the 3 so called limit, (I'm sure its not the same tire but owell seems I only get 3 for entire set.Here we go again, I was prepared for battle! Again,not on the computer, so I whip my receipt! Including repairs and dates that matched theirs, But the problem this time was that,when I purchased the tire, the Walmart guy only entered 1 tire code #!(So they were refusing to fix tire Cuz code did not match code that was on the inside of the tire, that they could confidently not read but could not confirm on the rest), thus, pretty much implied I was lying! So, I called the manager, pointed out what had happened in the past and was prepared for their excuses! The tire was fixed, a apology from the manager later and was told that was my last flat repair. Go fig. So, road hazard only pays for 3 flats, on entire set in my case! At 10 buks plus, you do the math if worth it! Bottom line a big hassle, keep your receipts and prepare to demand your service you paid for!
The final complaint for the road! (Ha)!My daughter purchased a pair of tires for her kia! Put them on the front! Less than 2000 miles later , blowout on front passenger side causing loss of control into a concrete median, pretty much made up my mind on doing business at Walmart! Goid!
coovargo on 2013-10-24:
I decided to grab the between tire. At the time the viva was not the most expensive and not the cheapest. I would have been better off going with the cheapest after what these put me through. I took it to walmart and they said it was my alignment and my steering components. I replaced the old tires because of a wobble. I got it aligned and spent 1500 replacing every component on the front end over 6 months. Steering rack, ball joints and lower control arm, tie rod ends, brake rotors, wheel bearing, link stabilizers, cv joints(I had an increased failure rate for some reason. Felt like the front end was hopping some days once I got to 50 it was so bad. 3 of the 4 tires I bought had issues. Mostly belt separation. Walmart refused to replace them as defective because they had irregular tread wear. I replaced them with Goodyear eagles and have not had an issue since. Where do they make the vivas at? Why are they so failure prone?
Keith on 2013-11-27:
Have had Viva and Viva 2 tires from WalMart on two Escorts and two Taurus' over several years, many thousands of miles. That is why I keep buying them. Good price, great traction in winter. Just put some on our Dodge van. Never a problem with any of them. Tried to get some for my Sebring for last winter, they don't have that size. Got some pricier Eagle somethings, tires have no problems, they just don't go in snow like the Viva2. Maybe you got a bad batch somehow, I like the tires, wish they had the size for my truck, I am tire shopping now.
robert on 2013-12-18:
Keep in mind how we think how companies handle issues with defective products they sell in their stores is very poor and unfair but now days all companies sell products to make money and the warranties are very strict. Store's usually offer a replacement warranty for the 1st 30-45 days after purchase. Any issues that the consumer has a problem with the store,or the sellers, are and will not handle any replacement of the product.It's actually out of their hands passed that time. If the companies will not refund the seller for a defective product sold at their store after 30-45 days after purchase,why should they replace it and lose money. I know it sounds unfair and improper business practices. I used to work for Firestone and Tire and Rubber Co. back in the mid 70's to early 80's and I remember the issue with the Firestone Radial 500 tires that had come apart and caused and Ford Pinto to loose control and people got killed..Of coarse back then they didn't have any seat belt laws or anything like that to protect people in car accidents. At that time that was the 1st time radial tires was produced to the public to replace the bias-ply tire so with any new products there is always issues with a new product when in production to work out the problems that arise but unfortunately people got killed on the tire tread coming apart.This was a material problem within the product which caused the tread of the tire to come apart so the store seller could not fix this issue,they were just selling the product. They blamed Firestone Tire and Rubber Co. for the issue. It made national news and was very bad publicity for the company. So what I'm saying is if any product you purchase has a defect and it's not noticed before 30-45 days of your purchase the store will not handle the replacement for any reason but now it's up to the consumer to handle it with the manufacturer of the product and usually has to go through the process of a lawyer and contacting the news media for satisfaction of the consumer. It's a shame that the consumer has to go through all that but this is true with any product the consumer purchases now days and now has to investigate anything they think about purchasing and if it's a new product that is introduced to the public should be handled in a way to wait till all the bugs are worked out with the new product before purchasing. Quality control is a thing of the past and they produce the product and throw it out to the public to purchase and if any defects in the product arise the consumer has to take their time to deal with the seller and manufacturer of the product to get the problems corrected. If any new product is introduced to the public I do not even think about purchasing the product for a period of time to see if any issues come about and the bugs are worked out and corrected.If you purchase anything the consumer has to understand the warranties of all products and the process. The warranty of all products have limitations and replacement warranties are under a very low time frame so when the consumer purchases anything the seller will not replace the product anymore if it's passed the replacement warranty time frame which is usually 30-45 days from date of purchase..So keep this in mind when purchasing anything from any retail store.......
Thelisha Thomas on 2014-01-21:
They sell the defective tires that the company won't allow the real tire places to sell. I went to a local tire place that explained how he is a Goodyear vendor and Goodyear won't allow him to do it but Wal-Mart can. I had the same issues with tires. Never again. Not to mention the f****d up customer service you get.
Jim on 2014-02-23:
Wal-Mart does not stand behind their on-line tire servicing advertising. I just bought five tires from Wal-Mart and intended to have them installed via the "carry in " service they advertise for $5.00/tire. The tire service center worker said that was only good for Wal-Mart centers, not this particular one in Chesterfield, MO. It is operated by Jiffy Lube who charge $15.00/tire. Repeated efforts on line and via phone resulted in Wal-Mart refusing to honor their on line, misleading ad. There is no indication either in the store or on line that the quoted price of carry in installation may be good at only some distant stores. In my case, I was told that the nearest store honoring the $5 charge is probably 50 miles or more from my home or nearby store.
I guess the Walton family really needs to mislead their customers to increase their wealth. You just can't trust Wal-Mart!
todd69 on 2014-02-25:
The tires and many Wal-Mart products are made especially for Wal-Mart. That is why companies will not warranty them. The products are so cheaply made in order to sell at Wal-Mart. You are true when you say you get what you pay for. When Sam Walton died so did Wal-Mart.
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Goodyear VIVA 2 Sidewall Blowouts
Posted by on
ORANGE CITY, FLORIDA -- I have bought two Goodyear VIVA 2 tires at the local Walmart and both sidewall blowouts. Neither tire had high mileage and both under 6 months old with plenty of tread left on the tire.
     
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trmn8r on 2011-12-10:
I don't see curb rash on the wheeel, but did you hit anything with the sidewall? They won't tolerate much of that.

I know that the Viva 2 is made especially for WallsMart, which would be the #1 reason I would avoid it. When it comes to tires, I want something quality on there, not something marketed most likely to be cheaper than that found at a real tire store.
madconsumer on 2011-12-10:
to me, that tire looks pretty old. the writting is almost un-readable.

also, walmart does not manufacurer the tires, Goodyear does. this complaint should against Goodyear.
trmn8r on 2011-12-10:
The reason the tire looks old is after the blowout occurred, the tire was driven on its sidewall.

"both under 6 months old"
Starlord on 2011-12-11:
Were the tires run underinflated? This builds up heat that can cause the tire to blow. tires should be maintained at the recommended pressure. It is a sad fact that since self-serve gas arrived, no one checks tire pressure anymore.
Notsohappy on 2013-07-03:
I just googled Goodyear Viva 2 tire blowouts and this was at the top of the list. This is the 2nd blowout of the same tire and less than 1 week for the 1st then 3 weeks later for this one. Both times bumped into a curb. Seems more like a danger issue at this point. I usually get the mileage out of these tires and the treads wear. I had never had sidewalls blow like this and I do hit curbs.
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Stand behind what you sell and keep your word!
Posted by on
HENDERSON, KY -- I bought four Goodyear Viva tires with lifetime warranty for my 17 yr old daughters car. The car after having 20 thousand miles driven on the tires now drives as if it has a flat tire. I took it to a mechanic and he told me three out of the four tires has flat spots on them. I took the car back to Walmart and one of the tires had a broken belt in it. Walmart replaced that tire. The mechanic that worked on the car at Walmart then said the reason the car drives that way is because one of the wheels was bent. Myself being a single parent out of work due to losing my job because Whirlpool took my job along with 1,200 other jobs to Mexico came up with enough money to buy my daughter new wheels. After taking the car back to Walmart because I thought WALMART was a family orientated business and cares about the customers, had them to put the same tires on the new wheels. The car still drives the same. I then had another reliable mechanic look at the car again. As soon as he took the tire off the car rolled it across the floor told me this tire has one huge flat stop and another small spot on it. He said there has to be something wrong with these tires because you hardly have any wear on them. I went back to Walmart and they said there was nothing they could do about the tire because the tires where over a year old except sell me another new tire because it wouldn't be safe for my daughter to drive the car in this conduction. Now what does this say for the quality of care Walmart provides to their loyal customers?
     
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Venice09 on 2011-06-27:
"Now what does this say for the quality of care Walmart provides to their loyal customers?"

It says never put your safety and the safety of your family in the hands of Walmart.

Helpful review.
GenuineNerd on 2011-06-27:
I am one of the lucky ones. I was able to get over 60,000 miles out of a set of Viva 2's, but I will be due for tires by the time the snow flies again. Although I like Walmart for many items, I won't buy another set of tires from there...my next set will most likely come from Sears or Conrad's (a local chain).
trmn8r on 2011-06-27:
My "go-to" resource for tire research is TireRack.com. There are thousands of reviews, with detailed ratings for things like wear, ride comfort, handling in rain, handling on snow, etc etc. I've used this procedure to screen tires on several occasions with great success. I'm going there right now...

Oops, viva 2 is only sold at WalMart. Ha. I wouldn't buy such a tire.

"I thought WALMART was a family orientated business and cares about the customers"

What led you to this belief?
whatsthepoint on 2011-06-27:
Walmart cares only about making money. Family is the least of their concerns. One needs only to look at their labor force in China. I wonder how many USA jobs went there to stock Walmart shelves.
Anonymous on 2011-06-27:
great review, very helpful
redmx3racer on 2011-06-27:
What tires have a lifetime warranty? Quite a deal since all tires eventually wear out.

trmn8r on 2011-06-27:
A lifetime warranty is only as good as what it covers. The OP has tires with flat spots, can't drive on them, and can't get them replaced under warranty.

How the tires perform is even more important to me. I want predictable and good performance. Out of 25 reviews on one site, here are the stats for viva 2:

Pros
available in my car's size (15)comfortable ride (13)good price (10)acceptable traction in rain (9)servicable at any walmart (7)none (6)
Cons
unpredictable emergency handling (9)minor hum on the highway (7)constant shimmy (6)scary ride (5)sidewall defect (4)zero traction in wet or winter weather (3)unacceptable tread wear (3)bad ride comfort (3)none (2)not had long enough to know (1)

Looking at this list, I would avoid them. Bad emergency handling, shimmy and scary ride - not good.
Venice09 on 2011-06-27:
So Goodyear makes these tires exclusively for Walmart? No wonder I never heard of them.
Buy USA on 2011-07-06:
A valuable cautionary tale, but I have to ask---as a person whose job was sent to Mexico, why patronize a store that notoriously pressures its suppliers to move production to foreign countries? Greedy Wal*Mart has turned its back on the American worker, and we should all turn our back on them. I bet those "Wal*Mart exclusive" tires were made outside the US.
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Walmart Viva 2 Tires
Posted by on
NORTH LOGAN, UTAH -- Was bent over by WalMart service Tech because they no longer carried Michelin Brand tires for which I had purchased road hazard guaranty! I was sold 4 Goodyear Viva 2 tires (not sold anywhere but WM), again with all the warranties. These tires are crap! All have slow leaks, and as much tread as my snow tires, reducing summer gas mileage by 4 mpg. I had no choice, with a flat rubber donut and slashed full size tire on a Sunday.

Then, the Tech put back the directional wheels (Lincoln) mismatched on each side. I had to get out of there. Goodyear should shop their product resellers.
     
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ChuhBaca on 2011-06-22:
In general, it's good to get tires from a tire shop. They are more familiar with details such as directional wheels, and using the proper torque on the lugs (instead of using an air tool to tighten them until something breaks, like Pep Boys did to my truck).
saj80 on 2011-06-22:
The Goodyear Viva is a tire made with cheaper materials, which is the modus operandi of the entire WalMart operation. In addition to being a cheaper grade tire, Goodyear tire dealers will not honor the Goodyear warranty on these tires, which WalMart fails to tell customers.
Churro on 2011-06-22:
Goodyear manufactures a low quality tire that their authorized dealers refuse to honor the tire's warranty? Call me crazy but that reflects more poorly on Goodyear than it does Walmart. Walmart just sells the junk. Goodyear manufactures it and refuses to stand behind it.

Good review. I learned today to avoid Goodyear.
GenuineNerd on 2011-06-22:
Consider me one of the lucky ones...I managed to get close to 60,000 miles out of a set of Viva 2's, although one of them now has a slow leak, which I sealed with a can of Slime. I am due for new tires this year anyway, and will most likely buy them from Sears or a local tire shop...no more Walmart tires for me.
don t buythere on 2013-05-21:
I bought 4 VIVA 2 tires and went back the next day because 1 of the tires shaked, the walmart tech checked balance and said my rim was bent. I put my spare tire on and drove a month no problems, then had a local tire shop swap the BAD TIRE to my spare rim. still vibrates and spare on the supposed bent rim soes not. NOW a yr later the front wheels DIVE while driving on the highway. Suspect the side walls are coming loose from steel belts. THESE TIRES ARE CRAP..I WON'T BUY WALMART TIRES EVER AGAIN OR "BAD-YEAR'S" TIRES EITHER.
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Goodyear Viva 2 - No complaint - good traction, good price.
Posted by on
VIRGINIA -- I have 4 Goodyear Viva 2 tires on my car and I am very pleased with the traction they provide in all weather.
I did have a couple replaced a few years ago because they were reaching their end of life and I still bought the same tires.
Currently I have a defect on one tire but it is because that wheel is out of toe. After I pick up my car today from the alignment, I will go to Walmart and buy guess what, a Goodyear Viva 2.
For the price, you can't beat that, traction is good and tread life is long. I am sure there are better tires out there, but these are fine with me.
     
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StarEmpty StarEmpty StarEmpty StarEmpty Star
Goodyear Viva Tires Cheap Quality
Posted by on
Rating: 1/51
PITTSBURG, CALIFORNIA -- Bought 4 Goodyear viva tires on March 2013, after 13000 miles on Feb 2014 one got flat, no hole was found and the tech said they could not repair it. Three months later a different one blew up while driving at 35 MPH on a city road, paid half of the price to get it replaced, great Walmart warranty right? and six weeks later the same tire blew up while on the freeway at 65 MPH. I emailed Goodyear about this issues and they told me the tires are manufacture for and guaranteed only by Walmart. I'm going now to buy a new set from a different manufacturer, of course, I can't risk my family by keep using those cheap, bad quality tires. My recommendation : do not use Goodyear tires and never buy tires from Walmart. I have learned the hard way.
     
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clutzycook on 2014-08-09:
Goodyear tires that aren't sold by Walmart are usually just fine and they usually have a warranty from Goodyear. But because Walmart demands that they be allowed to buy products at lower than usual prices, companies like Goodyear typically make different (read cheaper) products just for Walmart.
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Goodyear Viva 2 Poor Quality
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INVERNESS, FLORIDA -- I purchased 4 Goodyear Viva 2 tires. First they seemed like good tires. They they started to bounce and vibrate. Going back to Walmart I was told that my rims were bending while I was driving and the tires were fine. I took my car to a local shop who told me that there was nothing wrong with my rims. Walmart just does not care about service they want sales. They knew the tires were bad but did not want to help me. Do not go there.
     
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Anonymous on 2009-08-24:
I believe Walmart is Spanish for poor quality.
Frenchie on 2009-08-25:
You didn't solve your problem and the above comment doesn't help either -- do you want to solve the problem.

Go back and get the name of the person who told you the rims were being bent. I would again ask him if he was sure such a thing could happen by just driving. (I would have a hidden tape recorder).

Then I would type up a nice police but terse letter to the point outlining everything and ask WM how they will resolve. You will have to explain what is wrong with the tires. Send a copy to the store, one to Bentonville attn: Customer Service and another to Mike Duke CEO of WM>

Letters beat phone conversations all the time.
PepperElf on 2009-08-25:
so did the OTHER mechanic find anything wrong with your car to explain the shaking?

I would think maybe your alignment is off myself
honestyplz on 2011-06-26:
I bought four Goodyear Viva tires with lifetime warranty for my 17 yr old daughters car. The car after having 20 thousand miles driven on the tires now drives as if it has a flat tire. I took it to a mechanic and he told me three out of the four tires has flat spots on them. I took the car back to Walmart and one of the tires had a broken belt in it. Walmart replaced that tire. The mechanic that worked on the car at Walmart then said the reason the car drives that way is because one of the wheels was bent. Myself being a single parent out of work due to losing my job because Whirlpool took my job along with 1,200 other jobs to Mexico came up with enough money to buy my daughter new wheels. After taking the car back to Walmart because I thought WALMART was a family orientated business and cares about the customers, had them to put the same tires on the new wheels. The car still drives the same. I then had another reliable mechanic look at the car again. As soon as he took the tire off the car rolled it across the floor told me this tire has one huge flat stop and another small spot on it. He said there has to be something wrong with these tires because you hardly have any wear on them. I went back to Walmart and they said there was nothing they could do about the tire because the tires where over a year old except sell me another new tire because it wouldn't be safe for my daughter to drive the car in this conduction. Now what does this say for the quality of care Walmart provides to their loyal customers?
viva problems on 2011-12-18:
I also experienced belt separation and flat spots on my Goodyear vivas from walmart. Walmart provided no help for me. Don't buy these tires.
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Don't Buy Viva 2 Tires. Me Too! Look At The Many Defective Tires Here
Posted by on
KINGMAN, ARIZONA -- I was forced to change my tires at a local Kingman Arizona Walmart and unknowingly was given an EXCLUSIVE Walmart issue tire manufactured by Goodyear called VIVA 2. Four months and only several hundred miles later, I had a flat on the sidewalls which actually melted. When I took the car to the nearest Pep Boys store the manager showed me where the rubber had melted on the inside.

He said the sidewalls had melted and the puncture was in a place which was leaking and could not be repaired. I took the tire as evidence and I encourage anyone has had this problem to email me and we might start a class action suit.

Also, I bought them on my Walmart Discover card which states that you can contact them if you buy a defective item. I contacted them but I sense they will try to give me the run around. So I put the transaction into dispute.

This is fraud from my viewpoint, and I strongly believe Walmart is very much aware of the problem. One of the CSR representative commented that they have many problems with another tire called Douglas.

Walmart paid 2 million dollars on a high profile case where people was several injured in a crash with other Walmart tires.

I could easily have been killed or stranded in the high desert. This corrupt operation needs to be exposed as the smiley face is a cover for corrupt and fraudulent. Sam's Club offers a much better service. I didn't have the chance to get there. And now I know that Walmart and Sam's Club are joined---I may avoid them as well.
     
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Anonymous on 2008-11-18:
Tell us exactly how you were forced to buy tires at Walmart. You cannot be forced to buy anything at any store against your will.

You could sense that you would get the run around from Discover, so you put the transaction into dispute. In my opinion you got impatient because you did not get an immediate affirmation of your complaint because they probably want to investigate your claim. Did Walmart provide a warranty or did you purchase an extended warranty? If not, your dispute is with the manufacturer, not with Walmart.
casterramom on 2009-04-14:
Hello. We also encountered a problem with this brand of tire. We have a 2005 Chrysler T&C and we had no problems except we had a blow out on the white wall of the front drivers tire. We had WalMart place a Viva 2 on this and they checked the rest and said everything was fine, it was a "rarity" to have a problem. We got this tire on Feb. 21st, 2009. On March 19th, 2009 (less than 1 mth later) I was driving with our 3 children to meet their Dad for lunch. The sidewall blew out on the new tire in the middle of an intersection! We hit someone head on then went into on coming traffic spun and ended up in the ravine head on into trees. All three children and myself were injured obviously, but according to most "not very severe". Our van was totaled beyond belief of course and we have thousands in bills, we still owe $15,000 on the van and we don't want this drawn out. We don't know what to do! Goodyear came to our house to pick up the tire and determine "if it's their responsibility" and said it can take another month before even that is established. We hate to get a lawyer. Anyone have any advice? Thanks and God bless.
scrub_of_joy on 2009-09-17:
Wal-Mart does not MAKE these tires,. So how is it their fault?
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Do Not Buy Viva 2 Tires From Walmart
Posted by on
TIFTON, GEORGIA -- In December 2007 I purchased a Viva 2 Goodyear tire from Walmart .... On July 22, 2008 this tire failed. I went to Walmart and they said the bubble on the tire was from the belt but since I did not purchase the road hazard plan, I would have to pay full price for another tire.

Goodyear wouldn't stand behind the product either and told me to contact Walmart. So you are caught between two major companies that will not take ownership for this product.

BUYER BEWARE!!!!
     
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Anonymous on 2008-07-23:
That is kind of an old tire for them to warranty unless you bought road hazard insurance. In that much time anything could have happened to cause the problem. Did you try going direct to a company owned Good Year store?
Hugh_Jorgen on 2008-07-23:
I thought I remembered the Viva 2 was a Wal-Mart exclusive - and here is the word from Goodyear's website: "The Viva 2 is manufactured exclusively for Wal-Mart and its subsidiaries. It is marketed, sold, and warranted solely by Wal-Mart."

When you Google Viva 2, you find nothing but unhappy customers.
Anonymous on 2008-07-23:
Cheaper quality for the cheapest store. Why Goodyear wants to join the party is a mystery to me.
buyersbeware2008 on 2008-07-25:
Hello polly46: It's A Good Thing You Didn't Purchase The Extra From Wal Mart,,,,,,,Because They Would Have Gave You Another Brand New Tire & CHARGED YOU AGAIN For Another NEW Warranty On The NEW Tire,,,,What A Scam That Is.
P.S. Can You Give Me The E-Mail Address For "National Highway Safety Administration" ? Thank You
Must love good buys! on 2008-11-18:
SEE MY REVIEW ON FAILING viva 2 WALMART TIRES.
I AM PLANNING A CLASS ACTION LAWSUIT.
DANNYBOYROSE
scrub_of_joy on 2009-09-17:
why wouldn't you buy the protection plan? that's your warranty smart one.
gmc69 on 2011-11-17:
a bubble on the side is not a road hasard it is a tire defect in the tire and should have been replased.
Josh on 2013-07-15:
I've never been able to get a tire repaired at WalMart. They just won't do it.
Ben on 2014-06-14:
CAUTION! Unreliable tire.
After buying four new Goodyear Viva 2 P225/60 R16 tires I had to return to Walmart six times in fourteen months due to vibration problems. The first five times I returned, the tire shop guys just balanced the tires. At my request, on the sixth visit they looked at the tires more closely and determined that more than one of the tires had tread separation issues.
I had all four tires prorated and replaced under the road hazard warranty.
I hoped that the first set was just a bad batch, and anticipated no trouble from the new set.
Nine months and four return visits later due to vibration again, another tire was replaced because of tread separation. And I had to pay 7/8 of the cost. You see, because of the defects in the tire there was more tread wear in that one single tire compared to the others. Still, I had to pay as though I received that much value out of the tire.
In reality, I only got 17,375 miles out of a tire that has a 60,000 mile tread wear warranty. That's only twenty-nine percent, but I had to pay eighty-seven percent.
I feel cheated.
What do you think?
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