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What is my right as a customer in this situation?
Posted by on
Rating: 1/51
WILLISTON, VERMONT -- I went to Wal-Mart and was brought by a friend and we walked around buying some things including a bottle of wine. I went to the checkout and he went to the car to pull it to the front by the time I got done. Well during the checkout process the customer service manager grabbed the bottle of wine out of my cart without even telling me anything and I asked the checkout person what was going on and said that they saw me with someone else so I called my friend back to see his ID so I called him back to the store. He came back in showed his ID and said this is my ID are you happy? And the guy from the checkout didn't look and pointed to the customer service manager and said he stopped the sale. Then he showed his ID to him and said the same thing.

Then the customer service manager said he didn't want to sell the wine now. So my friend asked to see the manager and he said with a smirk I am a manager. So my friend said I want to go to the office with you and fill out a paper to what's going on. The customer service manager refused and told my friend he doesn't have what to do which of course pissed him off and said with frustration this is discrimination and the whole time the customer service manager couldn't even look us in the eye.

My friend than said if you really are the manager you are a garbage and a as*hole and I will go over the internet and complain to corporate online. My friend also made the pfft sound in front of him about him saying hes a manager and my friend doesn't have what to do. Then we left without the wine and went to the car and noticed a security guy following us and than speaking in his walkie I got his number I got his number and than my friend asked what the reason for that is and he said I don't need to tell you, you need to speak with the police officer.

We left there was no cops around and didn't see a reason to stay. We tried to resolve this peacefully but obviously he didn't want to be helpful and this isn't the first time I've had a problem with him before he has given me a hard time cashing my pay checks there even though I do it almost every week there. We got home and I sent an email to corporate only to have my friend the very next day get called by the cops and asked to come in and got a citation to go to the court for disorderly conduct and simple assault and a 1 year no tresspass order. The cop said it was because my friend was being loud. Where is my right here we tried to resolve everything nicely and he kept refusing any resolution to the problem whch obviously would make you upset I don't see where the crime is. If we charge this just because you voice your displeasure than half the people that shop at these stores would get charged so do we have to shop in fear now knowing that if we are upset and no one will help us we will get called by the cops. I'm sorry I don't see how this is right my friend didn't hurt or threaten anyone he was just a little loud and frustrated which last I checked wasn't a crime. This is really the free country(USA) where you can't voice your frustrations in a non violent way. So my advice is don't raise your voice in Wal-Mart or you will get a paper to go to court so much for being about the customer and trying to help the customer. Thank You Wal-Mart!!!!!
     
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ok4now on 2013-01-27:
There has to be more to this story. Besides getting loud why was your friend charged with simple assault?
trmn8r on 2013-01-27:
I don't believe you have any "rights" here. They have a strict policy about alcohol sales, and that includes people who are in the company of the person making the purchase.

The minute your associate chose to go not accept the policy and go postal on the employees, this was bound to wind up the way that it did. Getting loud and calling someone those names are two different things. Being banned from WallsMart is a bit of a blessing. I'd wear that badge proudly.
Tezrien on 2013-01-27:
I would go to court. have my lawyer subpoena the Wal_Mart video footage. If indeed your friend did not lay a hand on anyone and was just telling the CSM off then the judge should dismiss the charges. And to be honest I don't think the police can legally charge you for any of that without witnessing it themselves first hand. And by the way if you look behind the customer service counter every Wal-Mart has a management list that includes the GM and Regional Manager. Next time don't even bother with the CSM ( who is not even close to store management) and call the Regional right then and there.
spiderman2 on 2013-01-27:
One of the rights of people that sell alcoholic beverages is the right not to serve someone. When I'm at work selling beer, its my call if I serve you or not as long as I don't discriminate for race, religion or orientation. If I don't think you are the person on your driver license I can say no, if you give me a hard time, I can say no. If you continue to give me a hard time I will call the police and you will get a trespass letter banning you from the premises. I don't work for WalMart. I work at a Mom and Pop place.

You are free to voice your frustration and WalMart is free to ask you to leave and not come back.

Vermont defines simple assault as:

§ 1023. Simple assault
(a) A person is guilty of simple assault if he or she:
(1) attempts to cause or purposely, knowingly or recklessly causes bodily injury to another; or
(2) negligently causes bodily injury to another with a deadly weapon; or
(3) attempts by physical menace to put another in fear of imminent serious bodily injury.
(b) A person who is convicted of simple assault shall be imprisoned for not more than one year or fined not more than $1,000.00, or both, unless the offense is committed in a fight or scuffle entered into by mutual consent, in which case a person convicted of simple assault shall be imprisoned not more than 60 days or fined not more than $500.00 or both. (Amended 1971, No. 222 (Adj. Sess.), § 2, eff. April 5, 1972; 1981, No. 223 (Adj. Sess.), § 23.)

Your friend probably ought to get a lawyer.
Jody on 2013-01-27:
Another reason why I will never ever shop at Walmart, the whole company is trash.
JR in Orlando on 2013-01-28:
This is the key statutory language: "(3) attempts by physical menace to put another in fear of imminent serious bodily injury." If someone (admittedly "pissed off") is standing yelling obscenities at another person in a loud and angry manner, that may certainly put the other person in fear of being hit, especially depending on the age, weight, sex, height, and build of that person. This was not just voicing one's discontent with store policies. This sounds like assault to me.
yoke on 2013-01-29:
Hopefully the OP did not buy anything at Walmart. It is very difficult to purchase wine or wine coolers at Walmart. They will not allow adults to purchase if they have their children with them. Why they offer it is beyond me.
JAKFK on 2013-02-02:
The OP has one glaring "right" that everyone else seems to have overlooked...they have the right to take their money and shop somewhere else. (The almighty power of the dollar)
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Bought a Car Stereo and Discovered There Was Only a Rock in the Box
Posted by on
Rating: 1/51
IOLA, KANSAS -- On September 3, 2012 at 9:00 P.M. I entered the Iola Wal-mart located on North State Street, in Iola, Kansas.  I was going there to purchase a new car stereo.  After entering the store and finding the particular stereo I wanted I started for the check out lane.  While checking out and paying for my item the clerk removes the "spider security device" from my box.  I start walking towards the exit and am walking directly next to another white male exiting at the same exact time.  While we were going through the door we heard a soft audible sound we both thought to be the security system. 

Both of us stopped at the door and turned around assuming someone was coming to check our receipts.  We stood there for a second, looked around and made eye contact with a couple of Wal-mart employees who didn't indicate for us to stop, turn back, or proceed.  After  few short seconds and after realizing Wal-mart didn't have any questions or concerns, we continued on to the parking lot. 

I entered my vehicle and immediately opened a box that was not taped or secured in a manner that I was accustom to by Wal-mart products.  After opening the box I not only didn't find the car stereo I thought I purchased but found a rock.  This rock after holding it in my hand it seemed to weigh or felt like it weighed what I thought a car stereo would weigh.  At least my attention was not caught simply by handling the box.  After realizing this I honestly thought this was some sort of contest or maybe when I re entered the store I would have found that I won a prize??  I had not only not left the Walmart parking lot but only made it a few feet before I exited my vehicle and immediately returned inside the store. 

I approached the customer service desk and asked if I won a prize.  The clerk was obviously dumbfounded and didn't have a clue as to what I was talking about.  I spoke with Elenore, the Store manager and I told her of the situation.  She told me she would have to review the security tapes and get back with me regarding replacing my item.  After over an hour the store manager returned and told me that the security device was placed on the electronic item I purchased which was in the box that I took from the store.  I told her that the box was not only contained just a rock but I was in possession of the box from the time I left hte store until the few minutes passed and I retuned back into the store.

I asked her what she saw on the video.  I was certain the video would show any question that she might have of me removing the stereo from the box would be eliminated,  She stated " Again, the electronic device you purchased was inside the box when you exited the store or the security system would not have gone off".  I told her that simply wasn't the case.  I asked her if the security device "if my device was what of one that alerted the system to engage" could have possibly been on the box itself or some other place because the rock was the only contents of the box.  I also asked her if the individual next to me could have had an item that made the system go off and why if the system indicated something was wrong why we were not stopped and checked. 

She again repeated that device was in the box when I left the store.  Having said that and after Wal-Mart's refusal to replace the rock with what I thought I purchased and their refusal to simply provide me what the item I purchased I called the police.  As a prior law enforcement officer of 13 years I knew that this matter was somewhat of a civil matter but I wanted record of the incident and the events noted as they transpired.  I am demanding that Wal-mart replace my the rock with the item I purchased within 24 hrs of now or I will have no choice but to pursue legal action against Wal-mart, Wal-mart employees, supervisors, and any parties directly involved with this obvious theft by deception.

If Wal-mart refuses to replace this with the item I purchased I will file a civil suit in the District Court of Allen County, Kansas, for the cost of the item, attorneys fees, and any and all damages incurred fro this incident.  Finally I will file an official complaint with the Better Business Bureau indicating the facts of this incident and seek some sort of remedy or punishment through those means.  Take notice and govern yourselves accordingly.  If Wal-mart should decide to  remedy this situation within the times limits indicated in this letter, they may contact me at 620-875-2819   S. D.Dillow                                                                                                                                    
     
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trmn8r on 2012-09-04:
Since you are threatening legal action, you must be aware that they won't respond until you sue them.

This is a method of fraud that is becoming more publicized, if not more common - replacing package contents with junk. It presents a huge loss prevention problem, and a loss problem for innocent consumers as well.

Good luck - this is a tough one.
Nohandle on 2012-09-04:
We have a longtime member here, Starlord, who worked in LP at a K-Marts. He told the story of a customer purchasing a brand new vacuum cleaner in a sealed box. He arrived home only to discover when he opened the box a cinder block instead of a vacuum cleaner. K-Marts allowed him another vacuum but thieves are becoming better at their trade. I honestly don't know what the solution is to this problem. Honest folks are being punished for the crooks out there.
MRM on 2012-09-04:
It would be a great idea if there is a window on the box so that you could visually see that the product is there.
clutzycook on 2012-09-04:
Wow, seems like you need to open the box of any big-ticket item before you leave they store. Another thought just crossed my mind: did the box look beat up? I avoid those whenever possible.
manana90638 on 2012-10-30:
I always try to open, spray, smear on or examine the contents in a BOX. I want to make sure the sprayer works, I like the smell or the item as in your case is actually in there. Making sure an item the right item should be in there, but who wants to purchase something without touching and looking at the tangable item. Do not waste your time or threats with BBB they are a joke, they are a long process, hassel and its NEVER helped me! Lesson learned!! They cost! If everyone got something that took it out of the store and then returned, the crooks would certainly thrive! Be more aware, you cannot trust ANYBODY, STORES, ETC. now days, protect yourself. Its going to get worse! I am sorry, but if I were detective, I would think a crook could have put an old radio in much better than a rock, it just does not sound right to me!
falcon3321 on 2012-11-01:
Once the item left the store they could not be sure if you swapped the radio/stone. Understandable.

Before checking out ask a supervisor to open the box, with you present. If they refuse, go to their competitors.
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Walmart's policy on acceptable ID's discriminates against Foreign Non-US residents
Posted by on
Rating: 1/51
MANCHESTER, NEW HAMPSHIRE -- Just a few hours ago I tried to buy alcohol at Walmart and they wanted my wife's ID as well. Since we are recently married she only could offer her Armenian Passport with US Visa which also has an English translation. Of course the ONLY form of ID a foreign born person living in the United States can offer is their birth countries passport. However this Walmart Manager said they would not accept her passport and would only take state issued ID's, Drivers licenses, military ID's, and US Passports. Now mind you, you can only get a US passport if you're US born. So what about the entire population of people legally visiting, living, getting educated, or working in the USA? Walmart won't sell alcohol to them? Isn't that discrimination?

Here is the full story. Now an Armenian Passport is accepted as ID all over the country and like other foreign passports has her US Visa right there as well and is clearly more legit than any driver license would be. Now after they turned us down by saying they wouldn't accept it, I pointed out that refusing to accept a foreigners ID is discrimination and accused her of discriminating against my new bride. (A lot of ignorant people seem to confuse the look with Arabs when actually Armenia was the first country to EVER adopt Christianity) We then left the store without our wine and I called to speak to the store manager. I asked the store manager one simple question... What is an acceptable form of ID to buy alcohol for someone who is not born in the US? Her first response was "well we accept US passports" and I said "a US passport is only for people born in the US." So she said she'd look at Walmart's official policy if I could hold. So I did. At this point I was SURE that she would come back and say they accept all US accepted passports not JUST US Passports and was only hoping that she would then educate the other manager so this kind of thing wouldn't happen again. I was surprised when she came back saying they take state issued ID's, Drivers licenses, military ID's, and US Passports like the other manager said but also included US naturalization papers (which are still only for people who have become Americanized). So again I pointed out that the ONLY form of ID a foreign born person living in the United States can offer is their birth countries passport with a US issued Visa at the very best. So again I confirmed that Walmart's policy on acceptable forms of ID excludes anyone who is not a current US citizen. WOW! I thought this was the United States of America? I then had nothing left to say accept to ask straight out... "So you're telling me that Walmart won't sell alcohol to anyone who does not have an American issued ID and hence is not American?" She did not respond as I waited in silence for about 20 seconds. I followed up by saying "If this isn't true than you should be able to tell me an accepted form of ID for someone who is NOT a US Citizen, otherwise this policy is discrimination." At that point all she had to say was that if someone already turned you down I can not override that decision. Which simply confirmed to me that she understood exactly where I was coming from and that I had clearly made my point. I then asked "How is Walmart going to make this right?" and she said "There is nothing I can do" and hung up on me.

It just so happens my wife and I know A LOT of foreigners here with valid passports of legal age just like hers. My thought is what if I got multiple foreign born people to consecutively go through and try and buy alcohol with their passports while on film? What if we had a bus full? Is Walmart going to continue to say that they will not accept passports as a valid form of identification? Would they continue to discriminate against foreigners? What would it take to get them to change their discriminatory policy? Should they be sued? Tell me what you think.
     
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trmn8r on 2012-08-13:
You asked what we think, so here it is. The policy of not accepting id unfamiliar to employees is designed to prevent them from accepting fraudulent ids - they can't be expected to know what all foreign ids looks like, or licenses from states far away.

So, what I think it that this is not discriminatory, and the way to get around it is to not bring the wife through the checkout when buying alcohol. Problem solved.
yoke on 2012-08-13:
Walmart does discriminate when it comes to selling alcohol. They also will not sell alcohol to parents of teenage children.
clutzycook on 2012-08-13:
Agreed trmn8r. Now that you know that Walmart will not accept your wife's passport, you should look into getting her a state ID.
Dukemom on 2012-08-13:
That doesn't really solve the problem if his wife or anybody else with that form of ID wanted to purchase alcohol. I also don't think that Wal-Mart is intentionally discriminating. I think that it's simply an oversight in their policy. Something that they probably never considered. Should the store manager have used his own good judgment, probably but he didn't. If the OP really wants to change the policy he should probably make contact with their corporate legal department to start the process.
yoke on 2012-08-13:
What I don't understand is why Walmart felt the need to card his wife also? If he was the one doing the purchasing that should have been good enough. They do the same thing to parents of teens. If the teens are with them the parents are NOT allowed to purchase alcohol.
clutzycook on 2012-08-13:
It may not be fair to the parents, but I don't think Walmart is the only place that does this. As hard as regulatory bodies come down on business that are caught selling to minors, many stores go into hyper-CYA mode and refuse to sell to people who even have one underage person with them in the event they are buying alcohol for that minor.
amy on 2012-10-30:
I just went through the same thing. I'm outraged and I'm calling my lawyer to find out what we can do. Did you talk to anyone?
anneke.v on 2012-11-06:
I too experienced a similar situation with Walmart, the customer service manager would accept neither my foreign passport as evidence of out-of-state residence nor my foreign driver's license. He demanded a US passport to verify that I lived abroad. Well duhhhh, how does that rhyme? Besides, does anyone's passport include their residency address?
Shortbit on 2012-12-24:
trmn8r and clutzycook are correct. This is a policy in place to deter fraudulent IDs from being accepted and keep alcohol out of minors' hands. It may be an irrational extent, but it's definitely not discrimination.

You need to remember, Walmart does not care about you. They are too big. Simply stop going there, instead, support your local businesses.
tobigto? on 2013-04-01:
just experienced the same thing. I think its harder (or the same) to get a fake foreign passport than a fake U.S id.. I don't c the point. I don't get why my passport is good enough for everywhere else but Walmart..
todd on 2013-05-01:
The policy is that a foreign passport is not acceptable. BUT!!! If they have a visa it is acceptable. And the policy for whom they card is if the person did not hand the purchaser money or they did not touch the alcohol they are not supposed to be carded.
Vib on 2013-07-03:
I just had the same experience the other day. It is definitely discrimination.

I am now a resident, so I guess I can kind of blame myself for not having gotten my state-issued ID yet. But for years, I just came here visiting, and would neither have a VISA or any state-issued ID.

Their policy is basically not to sell alcohol to foreigners. That is discrimination.
Caitlin on 2013-09-02:
I had the same experience with my partner, a Korean man visiting the United States before moving to Canada for work. We were at ACME Fresh Market in northeastern Ohio and he wanted a beer. (He was just going to buy 1 bottle!) They wanted to see both of our IDs, so I provided my driver's license and he showed his South Korean passport, which was in English unlike his Korean driver's license. The cashier couldn't ring us out, so a manager came over and said they don't accept passports, and that he would have to buy an ID for the state of Ohio. I explained that he's moving to Toronto and won't be living here permanently, but the manager kept saying "that's our policy." If my friend visited me from Texas, would they not accept her ID from another state?! I'm still not sure how to proceed, but something needs to change.

Funny enough, at the Beer Store in Toronto, they have a sign: "OUR SOCIAL RESPONSIBILITY" And below it, the types of ID they accept. The last one states "any government document displaying your picture and date of birth."

If anyone has advice, I'd appreciate it.
ileana on 2013-10-23:
They accept your money but they won't return the money with a foreign passport
that discrimination they ask me to get u.s passport. I returned items before and they did not said anything about it. I felt discriminated.
anonimus on 2013-12-06:
It just happen to me.I bought a car battery in wallmart and the battery after 3 years stop to work ,I did come back to the store to claim the warranty and by the time I was trying to get the warranty they ask for id. I did not have a valid id. just my Mexican passport and they didn't accepted.
they told me that I have to come back with somebody that do have a valid state id I feel discriminated. my question here is why when I buy the battery they never ask for id and when I was trying to get the warranty they ask for id that is discrimination.
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Store Does Not Honor Posted Return Policy
Posted by on
CHIPLEY, FLORIDA -- I had purchased a number of items for a church event. Our participation was unusually low and I tried to return several of the items at the end of the weekend. These were several bags of chips, a bulk can of cheeses sauce, a case of sodas, and two boxes of multiparty large candy bars. The value was less than $150 for everything. I was told by the lady at customer service that they do not accept return of food items. I asked for a manager.

Two assistant managers came and explained they did not accept returns of food items. I explained these were only purchased a day or two before, I had the receipts, and I had returned items at other Walmart stores. I was told this is the policy. I asked if it was a national policy, I was not given an answer. I asked if there were signs posted saying there are no returns for food. They said no. I said I would like to see their policy. They did not answer. They then asked if there was anything else I needed.

I asked about media ads saying they accept returns and the sign in the service area explaining the policy. They said this was their policy at the Mariana and Chipley Florida stores. They said it was due to safety concerns. I asked if someone could buy clothes, contaminate them and return them, they said this was the policy and asked of I anything else that I needed. I explained that I did not feel this was right due to no notification and it being contrary to signs in the store and national advertising. They again asked very sternly if there was anything else I needed. I said I would not argue, rather would take it up with corporate.

I then asked the lady at the desk if I brought back a case of beer, if she would take it back, She said no. I told her she needs to read the sign behind her, that it listed the return policy for alcohol. She said she would not discuss this with me.

My first concern is that the assistant managers gave no flexibility, even for the canned items. They did not answer my question about the origination of the policy or about the corporate and advertised policy. They gave nothing of consideration other than to listen, state their policy and end the conversation. Note, I had not raised my voice or gotten disruptive.

I am also concerned that the advertisements, signs and store past precedent is that Walmart takes back items as long as you have a receipt and do so within the correct time period and state policy, yet I was not able to make a return. These items (not fresh perishables) were bought by me for a church event and now I am out of pocket for things I do not need, based on making purchases under their stated policy.

I am also concerned that this is a store policy and goes against the corporate policy. I might also note I help with several events a year and we purchase from our local Walmart instead of buying from a commercial service.

I registered a complaint on the Walmart website and it said an email was sent to the store manager. I also registered a complaint with the Florida Department of Consumer Affairs. I have never received any reply from Walmart, not even a letter saying too bad. The state tried to mediate, but sent me a letter saying the store refused to participate.

Having worked in retail and grocery sales, I understand and could even agree that returns of grocery items should be limited. My concern is I was not told the truth by the posted policy and advertisements about returns. The local store has a policy that contradicts the national policy and does not state this at the store. I am also concerned that the store did not reply to my complaint in any way.

I have been a fan of Walmart, met Sam Walton several times and defended Walmart and the retailing ideas Sam Walton established. One time I refused to walk a picket line in front of a Walmart while a member of a meat cutter’s union. This is not the Walmart I want to shop at.
     
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Anonymous on 2011-12-30:
To be completely honest, I would not want to purchase food items that had been returned by customers...even canned food items. I would like to think that all stores do not allow food items to be returned.

You could always keep these items for the next church event, or see if another church in your area could use them. Or maybe a boys & girls club?
Nohandle on 2011-12-30:
I tend to overbuy for a function since I've never been able to judge the amount of food needed. I just don't want to run out. It never occurred to me to attempt to return unused items even with a receipt. I have on occasion grabbed the wrong can of something and when I went back to purchase the correct product was allowed to swap it out. Soft drink cartons tend to change their packaging daily and I've been known to haul back the wrong product and swap it out as well. I don't make a habit of it but mistakes do happen even when you have your reading glasses on.

You quoted the value as less than $150.00 as the amount you wished to return for a refund. That's quite an overage. I found your review helpful in the event others find themselves in your same situation.
lexophiliac on 2011-12-30:
Consider helping local families in need by donating the food items to your local community food bank.
clutzycook on 2011-12-30:
I like lex's idea-especially for the stuff that won't keep until your next event.
Goldopals on 2011-12-30:
I would not like to buy food that had been returned by another customer. I would not consider soda, chips and candy bars to be non-perishable.

I have looked around for an official return policy for food and have been unable to find one. It seems that there is no national policy. Is there anyway your church would reinburse you for the unsold food?
lexophiliac on 2011-12-30:
Returned food items are not put back out on the shelves for resell. I would not consider asking my church to reimburse me for a voluntary purchase at a voluntary event.
trmn8r on 2011-12-30:
You stated several concerns.

Hypothetically, let's assume they accepted food items back....

I can't express how concerned I would be to purchase a food item that had been outside the store for any length of time in the possession of another customer.... there is no way I would risk buying it. Think of the sick people who might tamper with it, using needles etc. It makes me nervous just thinking about it.
lexophiliac on 2011-12-30:
The food items are disposed of and written off as a loss. It is against the law to resell them.
At Your Service on 2012-01-01:
Per Walmart's posted policy:

"Perishables (Plants and Food): Perishable items cannot be returned by mail or to a Walmart store."
D. Bunker on 2014-01-14:
Most of you are missing the point. It doesn't matter that you wouldn't want to buy returned food items - Although I think a lot of you are excessively paranoid. The point is that OP relied on Walmart's published return policy which Walmart refused to honor. If they don't want to accept unopened canned goods for return they need to say so in their published policy. Canned goods, including soda, are NOT perishable. If they won't accept those items they won't accept any food item and should clearly say this in their policy. You have every right to be upset, OP. If I were you I would take my future business elsewhere.
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Walmart Great Value Mild Italian Sausage full of WORMS
Posted by on
ST.MARY'S, PENNSYLVANIA -- I'm still Gagging on Walmart 'Great Value' Mild Italian Sausage, cooked up, took a slice, tasted like Pine-sol.

So I thought, I better be sure, doubting my own taste buds, assuming the sausage was good since we just bought it and it had an expiration date of 7/14 and this was only the 8th~

So I cut & tasted a different piece from another sausage that also had a -soapy Pine-Sol type taste, but was clearly gamier, so spit it out~

Then I looked closely at the sausages I had removed from the frying pan and placed on a plate -It was FULL OF WORM 100'S OF WORMS springing out all over the encasement - long white strings~

So Disgustingly GROSS~!!!

Recapping my actions in shock and totally grossed out~!!!.........

Since I had steam/boiled them in a frying pan, I didn't see all those long thin white thread like worms that had broken through their encasements and were hanging out cooked, [ as they tried to escape being parboiled.. ] since the fat that was boiled out frothed the water.

[I always parboil/steam sausage, then take them out cut them up to add to sauce]...

Not this time~!!!

I took off a small piece while cutting them and popped into my mouth to taste.

Tasted like PineSol smells~

So I forced it down, thinking 'agh', just some different seasonings or maybe the frying pan was a bit soapy{?}, so I decide to test another bite from another sausage to see if they were good or not..expecting the next piece to taste right....


Stronger yucky taste~!
What the heck??

This piece I spit out immediately...I couldn't believe that I got 2 items of bad meat from the St. Mary's Pennsylvania Walmart~!

The 5 lb roll of 80/20 hamburger that I had just opened earlier, made a poping sound when I cut the tube open and it let out a smelly gas, so it was bad and now the sausage was full of worms~!!

Earlier, before cooking their sausage, I had opened a new 5 lb tube of the 80/20 hamburger, which let out a gas hiss and had a slight odor~ I wrapped that back up planning to return it to Walmart.

It wasn't supposed to expire til 7/14 & we only bought it the night before! So I had my son, James smell it to confirm it was funky and put it back it the bag, tied it and placed it in the freezer so I could return it next trip to Walmart.


Because the hamburger was 'bad', I had decided to make spaghetti & sausage~

Yuck~!

I am glad I cook sausage separately before adding to sauce to cut down on the grease, but since I steam/boil it to get all the fat out, the water gets frothy a bit, so I didn't see that each sausage had these long thin white threads popped perpendicularly through the encasements!



I had cut off a chunk from the end of one sausage [before seeing the worms] and had eaten a piece that tasted kind of like soap or pine-sol, thinking my taste buds were 'off'...

Then I figured I needed confirmation, so I cut another piece off another sausage and it tasted even worse so I spit that one out...



I took them out of the water, put them on a plate and then saw the little stringy things. I called James to see and initially he said it looked like it was just the encasements breaking down from boiling them, but ass we looked closer we then realized that there were more, as I turned the sausages over to look at the little strings, we then realized that they were long stringy white worms!!!!!



GROSSED OUT AND OUTRAGED, I IMMEDIATELY PUT MY FINGER DOWN MY THROAT- to try to vomit out the piece I had already swallowed. my stomach still remains queezy today!



James called up Walmart immediate and they apologized and said to bring them back, we decided to take the ride 15 miles to them and show them so they could put out a recall.



So we took them back to Walmart - grossed them out too~

Told them they better recall their crap~

They said they get it all premade, pre-frozen and even though it had the label and UPC that they weren't saying whether or not they would send in a recall~ Come on~!!

If it was like that in my package, it had to be in others~!!



They gave me a $20 Gift Certificate [big deal!] but I can still feel that lump in my throat-


Although I know the worms were dead, its still grossing me out~!

Thinking about it, makes me wonder if at the meat plant perhaps when cleaning up and scraping away scraps, that someone must have put them into the vat and processed them into sausages- since they had a soapy, pine-sol type taste...sick~!

Disgusting - How many other packages will be like this??? Who else will be affected???



I normally love sausage, but now can't consider eating any.. especially their brand.

James and I then went to buy some non-meat food products, but I stopped by their sausage, seeing some packages still icy from being just brought out.

They had a 7/18 expiration date - so they either sold out all the 7/14 or maybe did know about it and removed them all.

Out of curiosity I started looking real close at their new packages and could see that under the encasements they those too looked like there were little white stringy things...that if boiled will most certainly pop through.



Where ever this pork sausage was processed at needs to have the FDA go in and inspect their plant and make them get rid of all their wormy meat!!



DON'T BUY GREAT VALUE ITALIAN SAUSAGE!!!

DON'T BUY ANY 'GREAT VALUE SAUSAGES' AS THEY ALL LOOK LIKE THEY COME FROM THE SAME PLACE~!!
     
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User Replies:
trmn8r on 2011-07-08:
This makes me feel great for deciding not to buy any meats at WalMart when I used to shop there. The meats I viewed just didn't look right.

Sorry this happened to you. This is the kind of thing that stays with you for a while.
oldisgood on 2011-07-08:
I will gladly pay a slightly higher price to get meat I know is cut in the back by a live person (butcher). I am not sure where Walmart meats come from but they just don't look good in the package. I very seldom shop for anything at Walmart anymore. Poor quality and workers who couldn't care less about helping.
Venice09 on 2011-07-08:
This is the most disgusting thing I have ever read. You were very brave to even consider buying anything else. Please don't wait until you become ill from spoiled or contaminated food to finally write them off.

*I* may never eat sausage again after reading this.
Skye on 2011-07-08:
This is very repulsive. Just another reason why I have not shopped in a Walmart for about 6 years.
madconsumer on 2011-07-08:
do you have pictures you can upload? I find this very difficult to believe.
Venice09 on 2011-07-08:
I don't find it difficult to believe at all. I have always thought the meat sold in Walmart stores was highly questionable. This review is an excellent eye opener and warning to everyone who shops at Walmart. The OP purchased two meat products, and one was worse than the other.. much worse! What else is there to say?

The last thing I want to see is a picture. The mere thought is already embedded in my mind.
Venice09 on 2011-07-08:
Madconsumer, are you saying the OP made this up?
trmn8r on 2011-07-08:
"some people are just haters of walmart."

Not in this case. I hate meat that looks like it came from alien animals on Planet X. That was my experience when browsing the "fresh" meat section at Wally World. I picked up packages several times and set them back down - never could bring myself to buy a single one.

I had the same experience with "fresh" vegetables and fruit.

FWIW, I also hate meat with worms in it.
Venice09 on 2011-07-08:
The meat in Walmart always looked fake to me. I don't know how else to explain it.
madconsumer on 2011-07-08:
since walmart did not produce this product, this complaint is not against walmart but the manufacturer of the sausage. all store brand items are made by the same manufacturers that produce top shelf items.
trmn8r on 2011-07-08:
On the Great Value web portal, it says that if you aren't satified with the product, return it to the store with your receipt. It doesn't say to try to contact the manufacturer.
Venice09 on 2011-07-08:
The meat was packaged under Walmart's name and specifications, making them responsible for the contents. The same applies to all store brands.
madconsumer on 2011-07-08:
since this has been posted other places on the internet, pictures of the product would be helpful.
Anna Molly on 2011-07-08:
Interestingly enough, I actually cooked this sausage last night (I was NOT the purchaser). Everything was fine, maybe a little bland. No worms. I'm not saying that can't happen, I personally do not buy meats from Walmart.
madconsumer on 2011-07-08:
""what company makes the sausage patties?

Answer:

Due to supplier confidentiality agreements we are unable to share who the manufacturer of the product is.""


therefore, walmart did not manufacturer this product.
madconsumer on 2011-07-08:
I have a question, where did the worms come from?

was the health department called?

was the fda notified?
Venice09 on 2011-07-08:
Good grief. No one is saying Walmart manufactures the products bearing their name. However, they are responsible for those products.

I wouldn't admit to manufacturing products for Walmart either!.. haha
madconsumer on 2011-07-08:
"As a house or generic brand, the Great Value line does not consist of goods produced by Walmart, but is a labeling system for items manufactured and packaged by a number of agricultural and food corporations, such as ConAgra, Sara Lee which, in addition to releasing products under its own brands and exclusively for Walmart, also manufactures and brands foodstuffs for a variety of other chain stores."
Venice09 on 2011-07-08:
Since the consumer has no way of knowing who manufacturers a store brand, it stands to reason that complaints be directed to the store. The store is ultimately responsible for the product bearing its name.
madconsumer on 2011-07-08:
if I purchase a crappy chevy, and it breaks down, who is responsible? the dealership where purchased or the manufacturer?
Venice09 on 2011-07-08:
If you buy a crappy Chevy from a dealer, you know who manufactured it.
AveHurley on 2011-07-09:
I wanted my son to take a digital picture of the meat but he said it was 'too gross' and that we should just bring it back to Walmart, right away.

He called the St.Mary's Walmart immediately and their manager asked us to come in right away and return the meat with its labels & packaging, so that's what we did.

My son felt bad as he was the one who chose the Great Value brand sausage because it was cheaper and was trying to shop smart.

PLEASE DO NOT MISUNDERSTAND -I am not a Walmart hater !! [although now I can understand why some are]

I have done the majority of my shopping at many Walmarts nationwide for over 15 yrs.

I buy lots of their other Great Value products, just not their sausage as I had it once before and didn't like the spices used in the 'mild',so hadn't bought their mild sausage in a long time but had bought their spicey/hot sausage from time to time and that always tasted okay.

I am not here to endorse or condemn Great Value products.

I am here to expose the disgusting bad batch of meat currently being sold.

It should be recalled and others need to be warned about for their safety.

Maybe I should have insisted my son taking a picture of it, but its a picture that will never leave my mind!!

I have been blogging about this as a warning to others.

These were their large link sausages, cooked in a frying pan with just enough water to cover them. I always cook sausage this way to keep it soft and to leach out the excess fats.The water ends up a bit frothy when they are done, so that was why I didn't see the worms til after cutting off the end of one and eating it.

They cooked looking the typical light beige/brown color but I didn't see that they had numerous thick white threads protruduing like hair all the way around each sausage, until after I had taken the rest of them out of the water.

Initially I because I don't have the best eyesight, I thought that it was just part of the casements breaking[as they sometimes split when being cooked] but upon closer examination and turning them over, seeing all the white stringy things, which were fairly uniform with each worm extending out about 1/4th - 3/8th of an inc.

Each protruded perpendicularly to the sausage. They looked like the thickness of button thread or slightly thicker.

My immediate concern was that I had cut off two end chunks and I had already swallowed a piece and after I had tasted the second chunk of the end of another one that tasted worse than the first that I even though to look closer at them.

It was only that the second chunk tasted worse than the first that I spit that one out and then removed the sausages from the pan to plate to look at them more closely that I discovered that all the white lines were actually protruding and hanging out of the sausages were WORMS~!!!!

We went to Walmar right after my son called them. The manager and a few other employees looked at them and were just as grossed out as we were. They apologized, gave me a refund of the purchase price and then asked me to wait a minute and also gave me a $20 Gift Card for my 'trouble'.

I still went shopping there & looked at their sausages again to see if any resembled the ones we had. I saw that all the ones dated 7/14 were gone and ones marked 7/18 also had those thinner white lines under their casements!!

Whoever they used to maufacture these pork products needs to have their plant inspected and cleaned up!!
Venice09 on 2011-07-09:
AveHurley, thank you for the explanation. I did not get the impression from your review that you are a Walmart hater. On the contrary, you came across as an avid Walmart shopper who will continue to shop there.
AveHurley on 2011-07-09:
Dear madconsumer~
Thankyou for the advice. I just called the Dept of Health & reported it.Now while I don't drive a chevy, they at have their name on them just as the meat I bought had Walmart's name on it and I bougt the meat from Walmart, they decided who to contract to prepare their meat, but based on both the hamburger & the pork being bad and probably coming from different suppliers, Walmart is still the common denominator. Neighbors told me today that they have also gotten bad meat at that Walmart & that they heard they had recent refrigeration repairs done there.One neighbor told me that he stopped buying meat there years ago for a similar problem.
AveHurley on 2011-07-09:
Dear madconsumer~ While most pork manufacturers are careful about processing their pork, it is known that pigs are more prone to carry worms than beef and is therefore supposed to be refrigerated properly and also cooked thoroughly. Worms will commonly grow in meat that has had bad refrigeration or animal was infested. Pork products are known to cause Trichinosis You can read more about it here http://en.wikipedia.org/wiki/Trichinosis I am hoping that the piece I ate doesn't infect me. It was thoroughly cooked so I hope that will end it there, but I still feel sick from it.
Alain on 2011-07-09:
Contact the Pennsylvania Department of Health at 778 Washington Road, St. Mary's, PA 15857 (814) 834-5351.
jktshff1 on 2011-07-09:
Ave....very good and intelligent responses and post.
A company is not going to use it's "secret recipe" for its product to manufacture a product for someone else. Ie King Cotton ain't going to make a store brand that would compete with theirs. They have to keep the price down in order to sell it to the store.
Yes, you pay less, but it is still an inferior product compared to the name brands...does that make sense?
Skye on 2011-07-09:
The secret recipe obviously includes tapeworms. After doing some research, it apparently is common to find tapeworms in sausage.

This is beyond repulisive.
trmn8r on 2011-07-09:
Ave - very intelligent replies. Let's hope the right people read and understand them.

This one caught my eye:
"Walmart is still the common denominator"
Churro on 2011-07-09:
I forwarded this to my friend who works for walmart corp in bentonville. She'll pass it along to the store. I sure do hope this story is true because if not then this very well could be defamation.

Interesting review.
Venice09 on 2011-07-09:
Skye, I did some research, too, and this is completely possible.

This line got my attention:

"Whoever they used to maufacture these pork products needs to have their plant inspected and cleaned up!!"

I once read about the horrific conditions in Wampler plants. It was so nauseating that I made a mental note to NEVER buy a Wampler product again. Both of my local supermarkets actually stopped carrying that brand. It wouldn't surprise me if Great Value is produced by Wampler.
AveHurley on 2011-07-09:
Thankyou for your responses and advice. I have contacted the St.Mary's Health Dept and left a message as they are closed so if they don't call me back on Monday I will call them. AS to those here that wonder if this is true, I know online you have to take everything with a grain of salt~ as you never can know for sure about anything you read. I had asked my son to take pictures as he has a digital camera, but he said it wouldn't make any difference and would be too gross. There were 3 employees including the night manager that looked and smelled the meat and saw the worms. I stood one of the middle checkouts, I think it was aisle #14 checkout{?} the one that is used late at night for returns and also sell cigarettes at ~ it was a lady night manager and 2 other lady employees. There was a young man employee nearby watching but he didn't say anything that I recall. Each of the women were totally grossed out. I brought in the wrappers so they could use their UCP's to track it down to whatever plant it came from so they could recall them. The hamburger was never out of the wrapper as I had slit it lengthwise and was going to make burgers that I precut and put into individual baggies BUT it hissed/popped when I cut it open and the odor was gamey so I closed it back up put it back into a Walmart bag, placed it in my freexer as I planned ongoing back to Walmart in the morning since it is about 14 miles from my home. I decided to cook the sausage instead. It was only after both the hamburger and the sausage were both bad and seeing the worms that my son decided to call Walmart right away [ meat was still warm] that the Manager asked us to come in right away, so we went just after 1am-2am.
I told them I am not sure when I will consider eating sausage again so went to buy cheese ravioli instead of replacing the bad meat. The gift card they gave me 'for my trouble' they said was #605774432547 with appr code 985695 and ref 0311954 so it would have to be recorded in their log as to why they gave it to me so anyone from Bentonville should be able to look up that at least and see what the manager at the store did to followup. Now I ma not sure if the worms were tape worms or hookworms but they were long skinny and about as thick as button thread. I have since looked up online to try to see if I can find the ones that best resembled the ones in the sausage and without being a worm expert, they looked more like hookworms or young roundworms, but my eyes aren't the best, they could have been tapeworms.
I suppose had it not been the middle of the night, I might have thought it through better and brought them to the health dept instead, but since this never happened before to us, we just went back to Walmart so they can handle it and make sure there weren't any more on the shelves and do whatever they need to due to make it safe. I did see they had the same sausage dated for 7/18 and some was still frozen as it had just been put out. I saw that there was no 7/14 ones out so they were either already sold or removed when we called them, I don't know which. I did look up close to the casements of the sausage however and there definitely were thin white lines mixed into the little ground chunks of meat and fat, whether or not they were worms, I don't know for sure but they looked like they could be worms as they were as thick as the ones that stuck out of the sausage I bought and cooked.

I just hope no one gets sick. I am still sick to my stomach and my gut has been rumbling ever since I ate the one piece that I tried to but couldn't vomit up.

I hope that with it being cooked long enough that it the larvae of the worms that supposedly stays dormant in meat were dead and pass through without me getting sicker feeling.

I am hoping that this sick feeling is from the emotional trauma of finding out I ate a piece of sausage that had worms in it and not going to cause any physical problems.I have debated going to the doctors but think I will make an appt on Monday to find out if I should be taking any precautionary meds to make sure I don't grow any worms in me...eww. its still just sooo gross~!!!
AveHurley on 2011-07-09:
Madconsumer~ These were the Great Value Brand - Mild italian Sausage - single long sausages, 6 I think in the pack - they come prepackaged and are sold alongside the other name brand ones Johnsonville [which I normally buy, but my son did the shopping this time and got the GV brand because it was cheaper]
These are raw pork product, which according to cooking instructions say to be sure to cook thoroughly all pork products, which I did.
These worms were in the ground sausage itself and encased to make links and then frozen for shipment. Walmart puts them out frozen and they thaw and then have to be sold, cooked and eaten before the expiration date which on these, which were bought Thurs morning and cooked late Thurs night after midnite so actually cooked Fri about 12:30am -
I placed them into a frying pan, covered them with water and a lid and let them steam/boil til done. That leaches out the fats some to make them leaner..The water gets a bit frothy so I didn't see the worms until I removed them from the greasy water. I had unfortunately cut a piece off while it was in the frying pan and ate it when it started to taste funny and kind of like the smell of pine sol slightly. I thought it was just the seasonings they used so swallowed it. The aftertaste was funkier, so I cut a piece of another sausage on the other side of the pan to test, because the after taste was kind of like cleaning fluid like pinesol, so this time the taste was even stronger than the first bite.

I spit it out first over the trash but then picked it out and put it into a baggie. I have that in my freezer, saved only in case I get feeling sicker in case the doctor night need it to find out what kind of worms it if I might need some sort of treatment. I have been sick to my stomach since this happened so if it isn't gone by Monday I may call a doctor.So far I have to make more frequent trips to the bathroom than normal and my stomach remains nauseated and grumbly. The piece I swallowed was at about 1:30ish yesterday morning.Sorry if I don't have it down to the exact minute as I wasn't wearing a watch and my kitchen doesn't have a clock hanging, but we returned the meat within about 1/2 hr -45 minutes of when I ate a bite and then found it had worms int he other pieces.
The appearance was still sausage link shape, but sticking out perpendicularly to the skin was straight out long strings some 1/4 inch long some about 3/8" long.Turning the sausages over, I could see they had popped out all over each sausage.There may have been 80-100 showing altogether as each of the 6 sausages had at least 15-20 spaced out all over them on every side.

For this to happen, the larvae had had to have had time to hatch and grow into the next stage which was long stringy worms. Even freezing doesn't kill worms all the times. Some survive being frozen in the larvae stage and can then grow once thawed. I suspect the meat was bad at the plant that packed them since they freeze and then deliver to WAlmart where they stay frozen til placed out for sale.UNLESS what a neighbor told me was that recently Walmart had refrigeration problems and had repairmen in there during the day, so which day it was, only the St,Mary's Walmart could say for sure, as I don't go there every day. If that's the case maybe they thawed and the worms either were already hatched or hatched before being refroze and later out out. I kind of doubt that as Walmart is pretty diligent about its frozen foods, so I would lean towards thinking that for that many worms that I saw, and that my son saw and that the Walmart manager saw along with a couple of employees~ that proving what I am saying is not an issue. I have better things to do with my time than try to warn people about bad sausage~
Believe it or not this is traumatic just remembering and reliving it. I was going to eat a cup of soup earlier but after making it looked at it and just the shape of the noodles turned my stomach. I would have wanted to cook some new burgers but the thought of that repulses me too now.

The only thing I have been able to eat since yesterday is vanilla ice cream and water along with some sliced American cheese. The thought of the sausage still gags me. I guess the chewed chunk of sausage I had spit out thinking to only keep in case it was needed to identify the worms, if I get sicker. I am not even sure they make a safe wormer for humans or what can possibly happen to me if any of the piece I had swallowed had other bacteria or worms or whatever~ all I know is I feel sick to my stomach and am grossed out.

I just moved to this are 2 months ago and haven't met a doctor yet, so now I will have to make some calls on Monday to see where I should go to have this looked into.
AveHurley on 2011-07-09:
ps Madconsumer~ they had to be live when I cooked the sausage or they wouldn't have tried to escape the sausage and be hanging out of them perpendicular to the casements,they were straight out hanging.
AveHurley on 2011-07-09:
ps Madconsumer, my son just told me he thinks there were 5 in the package not 6,so I am not sure, but it was the small flat pack.
Anonymous on 2011-07-09:
Ugh, that is so gross. You have to be careful with meat. The last time my hubby bought chicken at Walmart, it did not even look like normal fresh chicken. Since then we no longer buy meat there, and I no longer shop there at all.

I can't imagine having your experience. I hope no one else has to deal with that. Ick!
trmn8r on 2011-07-09:
We have a BINGO! at table 3. Give the charming young lady a free hotdog and coffee. You win, Nicole. Their meat does not look normal.
Anonymous on 2011-07-09:
Isn't that strange, Trmn8r? I wonder what is done to the meat. It's nothing against Walmart...had I seen meat like that anywhere I would skip shopping there. I've had that conversation with others and it seems to be the norm around here. MadC must have a great Walmart.
trmn8r on 2011-07-09:
I've said it several times - when I walked down the meat aisle at my WalMart, I didn't recognize any of the meat. It was the wrong color, had odd puncture marks on it, and the labeling was totally different that what is typical at a grocery store.

I don't know what is up with it, but I refused to take part in the experiment.
Anonymous on 2011-07-09:
That's right Mr. Trmn8r, I do remember you saying that before. Have you watched Food, Inc.? That may explain some things.
trmn8r on 2011-07-09:
I've seen *WalMart* Inc. I think that explains a lot (:
Anonymous on 2011-07-09:
Lol. Yes, yes it does.
DebtorBasher on 2011-07-09:
I never buy any kind of ground meat or sausage that I can't see through the packaging. They have their reasons for hiding the view.
Anonymous on 2011-07-09:
My boyfriend and I bought steaks at Walmart a few years ago. The day after we bought them, I opened the package and the steaks had a shiny greenish-blue color to them. We were grossed out and didn't eat them. I cooked them and tried to feed them to the dogs, and even they wouldn't eat the meat
Venice09 on 2011-07-10:
I've said it before, and I'll say it again. Walmart meat looks fake. I wouldn't even buy brand names from Walmart because if fresh meat/poultry isn't handled properly and at proper temps, it can spoil. Sorry, but I don't trust Walmart to handle it properly, especially in the summer.
madconsumer on 2011-07-10:
I must be the only person in America that has had no issues with walmart meats. call me lucky!!
jktshff1 on 2011-07-10:
Mad, your new nic should be VERY Lucky with a horseshoe as an avatar...:)
madconsumer on 2011-07-10:
my karma!
AveHurley on 2011-07-12:
Well it happened again~!!!!!!!!!!
Walmart's Great Value Applesauce

BUG LEGS LOOK LIKE CRICKET LEGS OR BEATLES

My son saw it as soon as I poured the applesauce on his plate with noodles last night. At first I thought it was a piece of core or stem, but then he said,"Oh,Yeah! Look at this" and pointed out the yucky little leg and then dug through the applesauce finding Bits and Pieces of black bugs!!!
Today I drove 16 miles in the other direction to buy groceries at Save A Lot instead.Their meat looked real and clean.
I am going back to Walmart tomorrow to return the Applesauce AFTER I STOP AT THE HEALTH DEPT ON THE WAY!!!
AveHurley on 2011-07-12:
Mad C~
It has only been since I moved to this area that I have had thse issues. Once in Mansfield I got a bad tube of hamburger like I did here , but that has to do with them not being properly refrigerated along the way, perhaps a truck broke down and had its refrigeration off too long or something. I don't know but its ridiculous and something is going on. I spoke with neighbors here who said they knew this Walmart has had bad meat for years~!!
I never got bad meat in Arizona or Oklahoma when I lived there.
You might be lucky, or maybe you need to look a little closer before you bite into anything.
Iit is said to believe that humans eat about one pound of insects every year without even knowing it!

But that is just myth!! There is no scientific proof that we eat a pound of insects every year.

There are insect pieces in almost all processed foods sold in any grocery store. How much processed food we eat determines how many bugs we eat. YAY!

Read more: http://wiki.answers.com/Q/How_many_insects_do_humans_eat#ixzz1RsavzQUs
madconsumer on 2011-07-12:
do you have a picture you can upload??
madconsumer on 2011-07-12:
I wanted to followup on this. I had a chance today to speak to our food scientist in our world class laboratory. I wanted to verify the validity if it is possible for worms to survive sausage processing. to say the least I got an ear full.

first, without pictorial evidence, and physical evidence, no one can verify the truth or what parasite it is.

secondly, most parasites are destroyed by meat processing.

thirdly, the ONLY worm that 'could' be in pork is, pork tapeworm.

the last comment I was told, if the 'worms' were about 1" long, it sounds like black fly maggots. these mature in a very short time.

the main parasite found in pork is 'trichina' resulting in trichinosis, by eating undercooked or raw pork.

finally we ended the conversation with their search of the usda and fda recall status, and nothing was found.

the poster can be held libel for slander.
Venice09 on 2011-07-12:
Maybe I'm missing something, but how does that discredit the OP's claim?

Ms Aubie on 2011-07-14:
I actually regret clicking on this article and reading it but I have no doubt of it's validity. I live in a rural Alabama town with Wal-Mart being the biggest "grocery" store in town. I have purchased bad hamburger, my Uncle purchased ruined pre-frozen ribs and my Employers wife warned me against purchasing Wal-Mart meat after having purchased bad pork and chicken. I took the ribs back for my Uncle and explained the problem. The Customer Service Associate looked at me and asked "Don't you know you don't buy meat from Wal-Mart?" I said, "well I do now." The associate said she stopped buying the meat after getting sick off a package of hamburger and that all the employees at that store know to not buy the meat. You have to admit, there must be some truth in all these stories if Wal-Mart employees know to avoid and/or won't purchase the meat. Whether it's a refrigeration problem limited to certain stores or a Meat Processing Facility problem-something is going wrong somewhere.
I will not buy meat from Wal-Mart again. I now use the local grocery store that cuts and packages the meat in the store. It cost's a little more but it's worth it to me.
trmn8r on 2011-07-21:
The "WalMart meat department manager"? I wonder what qualifications that requires.
Venice09 on 2011-07-21:
Haha.. of course he's going to say it's impossible. He doesn't wanted to be demoted to his old position of collecting carts.

Miss Aubie, apparently the quality of Walmart's meat is common knowledge even with the employees. I don't know what it will take for Walmart supporters to concede to the fact that the meat is less than desirable and can even be dangerous. I don't need reviews or photos to warn me not to buy it. I, too, only buy meat that is cut and packaged by my local grocery store.
madconsumer on 2011-07-28:
as of yet, there have been zero recalls on great value sausage.
Venice09 on 2011-07-28:
That doesn't say much for Great Value. I guess they don't care what their customers consume. In fact, wasn't that part of the OP's complaint?
madconsumer on 2011-07-28:
the usda and fda controls all food recalls, not walmart.
Venice09 on 2011-07-28:
The worm infested sausage was still in the meat case. That's reinforces my belief that Walmart doesn't care.
Anonymous on 2011-07-28:
Walmart does care about its customers. That is why more shoppers frequent them, then target.
Venice09 on 2011-07-28:
Unlike you, I believe the OP and did not accuse her of slander.. which, by the way, I'm surprised is allowed here.
Anonymous on 2011-07-28:
Venice, I would think that goes under


: Comments which seek to diminish the importance of the review are not allowed
Anonymous on 2011-07-28:
Best answer, Wally!
Anonymous on 2011-07-28:
Even better answers. Churro (not charro) and madconsumer.
Venice09 on 2011-07-28:
Wally, you would think. But apparently there are exceptions.
Tinkerbell13 on 2013-06-12:
I read this and my first reaction was I don't think this is possible. And then I read several other people said the same thing. Also white strings are very common in sausage. Course that does not mean that there aren't bad cases of meat sometimes. To say that they aren't blaming Walmart is wrong, because that is exactly what this person is saying, not to get your meat at Walmart. I don't primarily buy my meat there, but my mother does and I have bought meat there a lot of times. Never experienced something like this. We have never had a problem with any of our meat. Again, doesn't mean it can't happen. Obviously with hundreds of stores all over the place this bad batch of meat could have been delivered to a bunch of stores. I hate to break it to people but just because your store has a butcher behind the counter does not mean that he personally handled every piece of meat out there. For the most part they cut up meat that people bring to them (already packaged). Some of them do cut meat, but not all of the meat in the store. Just certain ones. Mostly it's their job to stalk the meat shelves not to butcher all the meat in the store. As for store brands they may put it in the package and throw plastic wrap on it. Which leads me to....

As for it being the store vs the manufacturers problem it's both. For one the store is only responsible for refunding the money you spent. If the worms were inside the sausage and if it looked OK enough for you to cook it in the first place then how could an employee stalking the shelf be responsible for not knowing there were worms in there? If you want to take it farther than getting your money back from Walmart you have to go to the manufacturer or at the very least the distributor.

You cannot blame all walmarts for this. That is not fair at all. Again back to the fact that we've shopped their our entire lives and never had a problem. It is bound to happen when there are millions of stores and tons more people shopping in them.
Tinkerbell13 on 2013-06-12:
Madconsumer I really like what you had to say. There is not proof of any of this. And I too found no reports of any of this anywhere. Meaning this was an isolated event and that person did not report it. Personally if something like this happened to me I would first provide the physical evidence, want to see the pictures or not, I'd rather see it and know the truth. If this person was the only one who experienced this specific thing then I don't believe the store is responsible at all. One of my first thoughts is exactly what you said about it surviving the meat processing. If this happened to me I would have taken pictures no matter how gross, obviously you'd need it to prove this had happened in the first place. No way would I not report this or let it go.
Wes on 2013-12-14:
I typically don't buy meat from Walmart, but I would say that you have as much of a chance of getting spoiled product from a supermarket. My local grocery store has outdated product on the shelves often. The date doesn't mean a lot because you don't even know how many times the product has thawed. I highly doubt there were worms in your sausage. The only meat you can really be sure about are the cuts that are butchered on site.
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Beware of the Wal-Mart Money Card
Posted by on
When you purchase the card, you have to pay $3 to put money on it and you are given a card at the register, but you cannot use it until you go online and activate it with the activation code provided at the bottom of your receipt. I only needed to use the card twice, so I went online and activated it...should have run from it as soon as I started registering, but they say hindsight is twenty-twenty.

When you go online to activate the card, you are asked questions about signing up for daily emails, given offers for free fill-ups on the card as long as you set up a recurring direct deposit from your bank account, etc. I skipped the direct deposit and everything else but did sign up for the free daily emails giving me my card balance. You MUST sign up for a permanent card to be sent to you that has your name on it when you register. I didn't understand it but since I couldn't use the card without doing it, I signed up for that as well.

After I filled everything out and printed out the paperwork, as requested, I noticed in the fine print that you are charged a monthly maintenance fee of $3. I thought not a problem since I was going to use it twice and shut it down. I received the emails daily after the first bill was paid and every one of them stated my remaining balance was $5.32 (from January 3 through February 5).

I went to the local Wal-Mart today (February 5)to purchase a re-loader card (another $3) and after I arrived home I tried to add it to the current balance. I had to input the information about the permanent card and then they transferred everything from the temp card to this permanent card. That was when I found out that I didn't have $5.32, I had $2.32.

I called customer service to find out why I wasn't charged the $3 fee AFTER having the permanent card for 30 days and according to the agent, the fee isn't charged after having the account or permanent card for 30 days, the first fee is charged 10 days after you open the account (which coincidentally coincides with the arrival of your pretty permanent card).

I told them they had misled me for the past month as to the balance on the card and I wanted to speak to a supervisor about the fact the company had misled me on daily emails for the past month. The gentleman put me on hold for almost 10 minutes and then I was suddenly transferred to a customer service survey asking me to rate that particular representative, his knowledge, and his ability to help me.

I promptly hung up and called back and was able to connect to another representative She also gave me the song and dance about the fact that yes there is a fee...in essence the same spiel the other guy had said. I again asked to speak to a supervisor about getting the fee refunded because of being misled for the last month...she puts me on hold and comes back to say she can refund the fee, but I have to wait two business days for it to be processed through. I tell her that will not happen because I refuse to drive back to Wal-Mart to pay another $3 to put $3 on the card to pay the bill so I ask a third time for the supervisor and after being put on hold again, I still don't get to speak to a supervisor but suddenly they are able to refund the fee immediately.

Trust me, these cards are not worth the heartache or the hassle. The only reason I took out the card was because the bill collector wanted an account number to pay off the bill and I refuse to let them near my bank account...momma didn't raise any fools there.

So for anyone reading these reviews, be very leery of these cards. I have learned they are not all they are cracked up to be and you will way more in fees than what you expect.
     
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Anonymous on 2011-02-05:
I had a wal mart money card for a VERY short time when I was in between banks. I hated it. you are right, their fees are ridiculous. I couldn't wait to get rid of it.
Skye on 2011-02-05:
Sounds like nothing but a big headache. Thanks for sharing your experience, especially for those, who may be considering a Walmart money card.
Starlord on 2011-02-06:
Clark Howard has warned people about the fees with the reloadable debit cards. Don't get taken by them.
b1ackm8tal on 2011-02-06:
Very helpful! Doesn't sound worth the trouble.
tnchuck100 on 2011-02-06:
I checked their "Cardholder Agreement" and found this statement in section 20:

"You remain responsible for any use of your Walmart MoneyCard even after the card is terminated or expires. To the extent permitted by law, you agree to pay attorneys' fees and collection costs we incur in collecting amounts you owe us and enforcing our rights under this Agreement."

The question becomes how can this condition exist at all? No money on the card, card is expired and yet they appear to continue to honor transactions and will hold you responsible. This represents a conflict of terms. Any time you find terms such as this you can rest assured they have the capability (if not the inclination) to create misery in your life.
danny54 on 2011-02-06:
I don't think it's limited to just these reloadable debit cards. I bought gift cards one Christmas and couldn't believe the fee I had to pay (like $10 per card) on top of the amount I wanted on the cards. Haven't bought any since.
melmac on 2011-08-09:
Yes this card is quite the racket. My 10 year old received this card with $25.00 on it for a bday gift. I called and activated it. They wanted her social security number and address and other info . I would not give it! She went to buy something and it would not work. Called the number on the card and they had put a block on the card and would not give me a reason. After calling 5 times the card finally worked and she used $16.50. Later the same day she went to use the other $8.50 and they had already deducted $3.00 from the card. Will never buy one of these cards and will tell friends not to either.Next time I hope she gets a regular gift card!
Burch on 2013-07-29:
I sympathize with people who have had trouble with the Walmart Money Card, I however have been using mine for quite a while, 7/8/2012 to be exact, I have not had the first incident with my card, I cash my payroll check and add it to my card, I am charged a $3 fee which they charge for cashing my check, I have used this for hundreds of purchases and had no trouble to this day.
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Walmart worst ever
Posted by on
BENTON HARBOR, MICHIGAN -- Christmas eve, I purchased a corned beef roast. Now, over the years, I do know that most of these have a hunk of fat attached. Usually I trim this off, But upon cooking this dang thing. The whole thing was nothing but a huge hunk of fat with just tiny few threads of any meat at all. Worst thing I ever purchased in decades. You have got to be kidding me, does anyone inspect things over there?
I have heard the advertising on how reasonable food is, but, upon going there, I found only one loaf of bread to be 75 cents, that was cheap, the rest of the items were twice as much as other places I have gone to. Lettuce everywhere else is like 99 cents, there it was 1.79. Cucumbers, most places around here are 59 cents, there they wanted 1.79. Most everything was almost one dollar more than other stores. I noticed they accept WIC coupons, is this why they over charge? This store was very dirty. I was very disappointed. I normally would return and complain and hopefully get a refund for the meat, but, I just do not wish to subject myself to that store again. What a horrible experience. Most people that I have talked to say the same thing. "walmsrt sucks".
I was a member of Sam's club for many years, they keep thing clean and have quality products, but, I could no longer afford the membership or the gasoline to get there. same owner, but totally different. Maybe it is management, or poor quality control. I have a photo of this meat, if anyone interested wishes to see how this looks. Most disgusting.
     
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Anonymous on 2009-12-27:
I remember when I was just a kid, no more than 6 or 7 probably, same thing happened to my mom with a ham. My dad piled us in the car and brought the ham down to the supermarket where it was purchased, still in the roasting pan it was baked in. He walked out with a new ham. I hope you did the same.
Anonymous on 2009-12-27:
Ask for a refund.

You should know that Walmart does not own the farm, they do not raise the cattle nor do they slaughter the steers. All they do is sell the meat. MOST is already prepackaged. What brand was it?

And how do you think a store gets 'dirty'? Couldn't possibly be the customers since the employees have nothing to do all day but make messes. And funny how a store is always dirty when a complaint is being made about something totally unrelated.
Anonymous on 2009-12-27:
I agree, most of that stuff comes to the store prepackaged. the blame goes on the plant, and store are always happy to refund when this sort of thing happens.
madconsumer on 2009-12-27:
I have also purchased these corned beef roasts. since they are packed in clear plastic, one can look them over to find the best one. corned beef is a fatty beef.
PepperElf on 2009-12-27:
Good point about the store being dirty - it's unrelated.

1) If it was so dirty, why would you buy your meat there anyway

2) If the meat hadn't been fatty, would the store suddenly be clean enough for you then?
Anonymous on 2009-12-27:
Couldn't you tell what it looked like through the clear packaging? I agree with you its appearance is disgusting.
Ytropious on 2009-12-27:
"I noticed they accept WIC coupons, is this why they over charge?"

WIC is accepted at grocery stores too OP, so why would that make any difference in price? Also not every item is WIC eligible.
Starlord on 2009-12-27:
We do not buy WalMart meats, outside of a chub of ground beef once in a while. I am a big fan of Alton Brown and Good Eats on the Food Network, so I want to get to know my meatcutter, so here that means Micheal's Meat Market or Safeway. A good knowledgeable meat cutter can vastly improve the quality of your family's meats. The dirtiness or cleanliness of the store is unrelated, and I believe thrown in to give your complaint more weight. WIC is a federal program that reimburses the store the cost for qualified items purchased with WIC coupons, and has nothing to do with prices of other people's purchases.
Abbie13 on 2009-12-27:
Target accepts WIC too (now called SNAP I believe). It has nothing to with how they price items. It could be due to where they get their vegetables from. From my shopping at Walmart the food pricing has been very comparable.
Inat on 2009-12-27:
you purchased meat at a discount retailer - what do you expect? Why does your corned beef look like bacon strips?
Skye on 2009-12-27:
Just because they purchased their meat at a discount retailer, is still not any reason for her to have just ended up with a slab of lard.

OP, I hope you took this Corned garbage back to Walmart for a refund.

Anonymous on 2009-12-27:
Sky, it comes in a clear plastic wrap. There is no reason the OP could NOT see what she was buying.
Skye on 2009-12-27:
I understand how it comes wrapped. Even if the OP didn't inspect it, it still is a nasty looking lump of lard. It is really gross looking.

It looks like something out of a horror movie. She should still return it for a refund, if she has the receipt and is within the return time frame limits.
*Brenda* on 2009-12-27:
If it normally comes with a hunk of fat on top she probably didn't think twice. You think she would have purchased it if she knew it was all fat? Please. Wal-mart sucks!
Nohandle on 2009-12-27:
You shared a photo of the corned beef roast you purchased but also mentioned the price of other items as being higher. When will people realize Walmarts is perceived as being the cheapest. They are not. Please folks, check into your local grocery store..well, while you still have a local grocery store still remaining in business.
Skye on 2009-12-27:
I totally agree NH. We never shop at Walmart for anything. Not worth saving a few bucks to deal with the long lines and crowds. I would rather save my sanity, then a few bucks, lol. I do my grocery shopping at King Soopers, Safeway or Albertsons. You have to shop around, and sometimes the cheap does come out expensive.
Ytropious on 2009-12-27:
Actually I was at both Target and Walmart today to browse clearance Christmas items and it was Target that only had 2 lines open and long lines. Walmart however had lots of lanes open and no wait. I guess it just depends.
bunnyhead on 2009-12-27:
That blubbery piece of meat looks disgusting...yuk yuk yuk!!!
DebtorBasher on 2009-12-27:
May I ask what brand this meat was?

Judge, my Mom would always to the same thing. I remember one time when she bought some ground beef. She started to mix it with her rice when she found something wrong with it (I don't remember what though)...she took it back to the store with the rice in it and got her money back. She was always like that, wasn't going to pay for crap or take any crap from anyone...I guess that's where I learned it from, because I'm the same way. Some of the things she did, was really funny and we laugh about it to this day.
Abbie13 on 2009-12-27:
Ytropious that sucks I had too many cashiers at my store (Target) I could have give them some of mine.
Venice09 on 2009-12-27:
I'm not sure if the condition of this meat can be blamed on Walmart if it was not packaged in the store, but I would definitely throw the entire mess into a bag and return it for a refund. I am also not sure how the OP didn't notice the amount of fat because corned beef usually only has fat on one side, and that is not the side that's visible through the plastic. It is packaged with the fatty side down. I wouldn't buy any meat if all I could see was fat.

A lot of people are brainwashed into thinking Walmart has the cheapest prices, but it's just not true. I get better prices at local supermarkets, not to mention a better shopping environment and customer service.
DebtorBasher on 2009-12-27:
I do 98% of my grocery shopping at Save-A-Lot...yes, they have name brands! But I can not find better meats than the meat they have there. The only issue I have is, they carry a lot of Hormel meats, which I won't buy. Their corned beef cooks perfect every time...very little fat on it and never grissly. My Much Older Brother bought his corned beef at Giant Eagle and it was all fat!
PepperElf on 2009-12-27:
I didn't notice the WIC comment

that's as unrelated as the "store is dirty" comment.


so the OP also wants to blame WIC for her troubles?

Hell might as well blame the Slitheen from Raxacoricofallapatorius.
Anonymous on 2009-12-27:
Pepper I have no idea what you said, but I think I couldn't have said it better myself. LOL
PepperElf on 2009-12-27:
The Slitheen tried to take over the world again of course
and this must have driven up prices

come to think of it they've tried it a couple of times.
x64 on 2010-01-19:
Why did you buy it if it appeared to be mostly fat? Most people generally will look through the roasts and pick one they like. Do you buy clothes without trying them on or a car without seeing it run first?
Anonymous on 2010-01-19:
X64, my boyfriend buys clothes without trying them on first. Then wonders why they don't fit
Anonymous on 2010-01-19:
So he aint your EX anymoore?
Anonymous on 2010-01-19:
He is.....I forgot to type ex.
JULIEANN on 2010-01-20:
The corned beef, which I purchase only one side was visible and very cloudy, the other side had large label that covered the other half. I think because so much grease? I usually do look at see through packages. It was Christmas eve and the only store open. My husband did not get paid until late that night and we were quite out of food. I usually would not go to Walmart, I would not ever go back because of the store being so dirty, that night I really did not have much of a choice. I do love Sav-a-lot for a great many items. Quality food for very low prices. I do not remember the brand name something with a G. Economy has hit us very hard. But, I have dealt with returning some items before, and, other store I did a return, no longer took back perishable items. That time I got a turkey that had over 4 pounds of water and fat, because I weighed it. Anything basted or injected with broth or fat. The refused to take it back, I just want a turkey with no additives, I do look now.
No MSG, no aspartame, No splenda. No frutose, or anything I cannot spell.
Chrismas day we had toast and corn and salad. I guess that is why I wanted to tell people to beware of things like this. I was never so disappointed when none of it was even edible.
Anonymous on 2010-01-20:
WIC checks are not coupons by the way. They are actual CHECKS. There is no reason to 'overcharge' just because we take WIC. Hell, I even asked if we could do price matching on WIC and was told NO, it was not allowed BY WIC.

You bought a bad product. You could have returned it for a refund.
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1 year warranty- with strings attached
Posted by on
MICHIGAN -- September of 2009, I went to Walmart Vision center to get a new glasses to replace my old one (old one was about 5 years old) They had nice pricing and warranty on custom made prescription glasses. However it seems their warranty is extremely limited and they were able to find all sorts of excuses not to honor it.

I took care of my glasses and only used water to clean them, no solvent of any kind. I also avoided wiping the glasses when there were dirt to prevent scratching. Pretty much the same as I've done for over 30 years. But despite my best care, my glasses seemed to fall apart in just a few months and I am back on my 5 year old glasses.

First issue, just 3 weeks after I got my glasses, there were noticeable blotches on my lenses. Specifically when viewed at certain angle, I could see area of glare where anti-glare coating had failed. While it was still usable, under bright lighting people would notice my glasses looked funny or very unclean, so I took it back. But they wouldn't honor it because the damage to anti-glare coating seems to be "my fault" somehow.

I don't see how plain water can cause so much of the anti glare coating to come off. It looked like the coating was poorly applied or something, and I am positive the issue is factory defect and not customer issue as they claimed. I wasn't happy they wouldn't cover it despite their warranty that covers every defect. My 5 year old glasses still has anti glare coating intact except for where there's a few scratches.

A couple weeks ago (December, only 3 months after my glasses was made), the arm broke off of my glasses. Back to the store I went, and this time they said they will replace the frame. However they ran into a snag: the frame had been discontinued and while they offered any replacement frame of comparable price, they didn't have any frame in stock that can take my existing lens. Worse, they will not replace the lens because that part isn't covered in warranty.

I have tried to deal with them reasonably but they would not replace the lens, and they could not get a new frame that would fit with my existing lens so I am left with broken glasses that they "can't" fix and no way to wear them without having unsightly tape holding the glasses together.

In the past I've had glasses from different stores that lasts me a few years and up to as long as 10 years with nothing more than a few hairline scratches. I am very disappointed that Walmart would sell garbage that started having problem in just a few weeks and be unusable in less than 4 months. And conveniently have clause in warranty that exempts "customer damage" from any warranty repair, even when damage is due to defects. With this clause, the store can easily refuse all repair and simply claim it was customer's fault.

It seems all they are interested is selling glasses to make profit, make a warranty claim that looks good in advertisement, and claim customer damage on every returned glasses so they would never lose money. Well, guess what? Losing customer hurts more. I've told my relatives and friends about this and many have agreed to avoid Walmart. I also took my glasses business back to my previous store. I'd rather pay an extra $50 to have a pair that lasts a lot longer than 4 months.
     
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madconsumer on 2010-01-16:
this is the problemn with the new polycarbonate lenses. they scrath very easy, and the coatings often turn bad in a short time.
WalmartOptician on 2013-03-29:
The warranty is in writing yet very vague and left up to the discretion of its Vision Center Manager and what the manager lays out for its Opticians.

The warranty states: 1 year frame breakage, 60 day lens warranty and 60 day 100% satisfaction from the original order date. The only thing they will cover on the lens after 60 days is breaks, cracks, chips or defects and that is for 1 year.

If a frame breaks within that year and it is no longer carried at the store, first they must check the area to see if any other store has that particular frame. Next, if no frame was found they submit a request to a department for them to do a corporate wide search which typically takes 2 days. If nothing is found the next step is to allow the patient to select new frames and we remake new lenses covered by the warranty.

Sometimes it is hard to distinguish the difference between defects and a patient who didn't properly take care of them or wasn't taught how. In the end, we must take care of the patient. As you now there are people out there who would lie, most tell the truth so it makes our job that much more difficult. Some things are very obvious, for example leaving your glasses in a car and it being very hot outside can and will cause the coatings to completely crack across the whole lens, that is not our issue but a patients fault. If a patient uses cleaners with chemicals such as Windex, then yes it will eat away at your coatings causing them to flake off and again that is not our fault and not covered by warranty. If you come to a vision center and tell us that you don't know how it happened because you care for them properly we are likely to say "the only way this could happen is if you used the wrong cleaner" and "however this can happen because of a coating defect" then we have to replace it within warranty. Can you see how this becomes an issue?

You visit to that vision center should have been handled better, especially by the vision center manager.
anothertotallydisgustedcustomer on 2013-12-14:
I bought a pair of Walmart transition glasses a couple of years ago. First, the arm broke off the frame. I took extremely good care of the glasses, they were always stored in a case when not worn, never dropped or anything that should have caused the arm to break. I took them to the Walmart where I bought them and found out that the warranty had expired about a week earlier. Since the warranty was expired, I sucked it up and they shrink wrapped the arm to "fix" it. I wasn't about to pay $100 more for the frame again. About six months later, I put my glasses on one morning and noticed they had a "spiderweb" look to the lenses, I thought that I had gotten hairspray on the lenses even though I am extremely careful about using hair products around my glasses. Tried cleaning them and it didn't help any. Over time, the "shattering" in the lenses got worse. I tolerated this for a while and finally, after they got pretty bad, went to real optical firm to 1) see if they could fix them and 2) if not, possibly buy a new pair through them. When there, I showed the lenses to the optician. He asked a few questions about the materials I had purchased in the glasses then he said that the reason my glasses had done the "spiderweb" damage was that the film used in the lenses to make them transition is rigid and the lenses they sold me with this film inside them were flexible so it had been just a matter of time until it happened. I was sold a pair of glasses that were not made from compatible materials. He also told me that mine was not the first pair he had seen with the issue. A pair of $500 glasses, paid cash, no insurance. It would be a cold day in hell before I EVER set foot in a Walmart for anything optical again. Their "opticial assistants" know nothing about what materials can be used with others and it leaves you stuck when their crap falls apart or becomes unusable. At this time, I am going without glasses since I cannot afford to pay $780 from a real optical firm and won't ever use Walmart again. I know one other person in my area that had the same problem and I am certain there are many out there who also did. If I could find them, I would start a class action suit against Walmart for using defective materials in their products. So, if you are considering using Walmart optical for glasses, PLEASE, wait a few months, save the extra $200 and go to a real optical firm. You'll regret it if you don't.
peggy schrier on 2014-02-07:
I have bought glasses 2 times from Wal Mart Vision, my latest pair is 5 months old. I called them when I noticed that where the no line bifocals meet there is a hazy look and I cannot remove it. When I called the store to make an appointment to get a new pair she said I was only covered for my frames, of course that is not what they said when I bought them. I am blind in my left eye and need all the vision I can get in the right side. Now I have to wait till I can afford 300.00$ just to replace my no line bifocal on the right side. Great work Wal-Mart no wonder your vision centers are getting a bad rap. I have informed all my friends at college and they will not be going back to Wal Mart even though it is in a college town. Sorry Wal mart, lies do not pay, you have lost a lot of customers, like student whose parents want whatever the child wants, KARMA DOES NOT PAY.
Jeannine on 2014-02-18:
I have had my glasses for only 3 days now and already the left lens is scratched. I didn't use anything to wipe them clean other than my photographer's lens cloth which is rather soft and if I don't scratch my camera lens with it, I wouldn't expect it to scratch my glasses. And the best part, I can't find my receipt which has the warranty attached to it. AAARRRRGGGGHHHH!!!!!
Stacy on 2014-03-10:
I purchased my Transition Lenses about 1 year 3 months ago. I only wear my glasses in between contact changes which is about 2 days a month at most. They are kept in a case, in my aircondition house in a dresser the rest of the time. About a month ago, I noticed a waving pattern inside my lenses, both of them at the very top of the lense. Now that wave goes to the bottom of my lense making them impossible to use.

My prescription has not changed, there for I am not eligible for new glasses for almost another year. So unless I cough up the cash again...I am stuck in this position.

I had Transition Lenses do this before, only it happened within 9 months and they completely covered under warranty at a different vision service.

I will never use Walmart Vision Center again.
Another unhappy customer on 2014-03-23:
I purchased glasses with warranty for my son at Walmart Vision Center and within 4 months the screw came out and one of the lenses was lost. I took them back and they gave me a hard time about replacing the lens even though the only reason it was lost was because the frame fell apart. They ultimately replaced it but now, three weeks later we notice the lens is all scratched up. What the heck Walmart!? what sweat shop are you importing these from?
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Walmart Money Card - Don't Do It!!!
Posted by on
I sent the following email to Walmart today:

Here's what happened:

I opened a prepaid Visa card at your Walmart store located in Mt. Dora, FL 6 months ago. When I spoke with the cashier who sold the card to me, I let her know that I would be having my pay check direct deposited on the card, and many deposits would be in excess of $5K (I get paid 2 times per month). She assured me this was fine as long as the money was direct deposited, so I bought the card, did the direct deposit, and off I went.

Now, six months later, your company decided that my deposits are too high, and without contacting me, went ahead and closed my account without my knowledge. I was stranded in the middle of nowhere and tried to get gas, the card was declined, so I called your Customer Support number from my cell phone. They explained this ridiculous mess to me (my deposits are too high). Then, they reopened the card for an hour, just long enough for me to remove what was left on the card, and the account was closed. A couple of days later, your Loss Management department called me and said how "sorry" they were, that the account was closed in error, and they offered to re-open the card, which I accepted so I didn't have to cancel my direct deposit, and for my "pain and suffering", they gave me a HUGE $25.00 credit (lol).

Yesterday there was $15.74 on my card. I went to check the balance today, and it was "ZERO", so I called your Customer Service department (and was transferred to Philippines, Pakistan, and Guatemala....I thought this was a US based company???). Ana, ID #10838 informed me the account was closed a second time in error (I was supposed to have a $5K direct deposit on the card at midnight tonight), and she promised it would be re-opened in 10-15 minutes, and the $15.74 would be put back on the card. Four hours later, nothing happened, so I called Loss Management yet AGAIN. I spent better than an hour talking to them, who then informed me that it was tough 'S _ I T", (Kathleen....another Supervisor at Loss Management) the account was closed again permanently, and there was nothing I could do. They also informed me that my direct deposit would be DENIED, completely screwing me up royally since I had bills that I paid right off the card, not to mention that the payroll would have to be sent back to ADP, then back to my company before it could be forwarded to me. Thanks Walmart......

Then, the idiot "Claudia" (Supervisor at Loss Management), offered to open me another card!!!! After I was done laughing (why in the name of God would I do THAT???), I told her I wanted nothing more to do with Walmart, and I mean that completely. My sister works for channel 9 news in Boston, and is Diane Sawyer's neighbor on Martha's Vineyard, and they are friends. This will make a WONDERFUL human interest story once it hits the airways, don't you agree??? I am going to be SURE that this story is told everywhere. From your idiot cashiers, right down to your incompetent Loss Management group (you get a different story from everyone you speak to), I can't think of ONE good reason why I, or anyone else would want to shop at Walmart. I find it interesting that no one will give you their last name or ID number (except Ana), and they spend the majority of the time putting you on hold so they can pass the buck, all the while telling you how sorry they are!!! In reality, they couldn't care less, they just want to pass you onto someone else so they don't have to deal with you.

Having said all this, Walmart is TRASH and not only will I not get another card, I will no longer patronize your store. I am starting a Blog as well, and when my sister speaks with Diane Sawyer (this is happening first thing in the morning), I am sure they will be contacting you for comments (especially the lawyers).


     
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User Replies:
Anonymous on 2009-08-13:
Unless you are using a Wally World card to hide a source of income, why are you using such a card? Wouldn't it be better to open a bank account considering that you have such large deposits on a regular basis? A bank debit card is much safer.
Anonymous on 2009-08-13:
Exactly, Passingby. There is a lot of BS here. If 5k+ is getting deposited every 2 weeks, and all getting spent down to 15 bucks before the next deposit, that's just stupid!
Anonymous on 2009-08-13:
C2O, how often do you deposit?
Anonymous on 2009-08-13:
Nightly, when I was a young man.
Anonymous on 2009-08-13:
You had a job back then?
Anonymous on 2009-08-13:
Yes, and I still do get jobs pretty regularly.
I'm highly sought after.
Anonymous on 2009-08-13:
You must have great qualifications.
Anonymous on 2009-08-13:
* sprays lysol *
Anonymous on 2009-08-13:
I believe I do. Never had any complaints. How about you?
Are you currently seeking a new venture?
Anonymous on 2009-08-13:
Always
Anonymous on 2009-08-13:
I believe I have something you could handle, given your qualifications. Are you available during business hours?
Anonymous on 2009-08-13:
I'm available all day
Anonymous on 2009-08-13:
Like the OP, do you have a tendency to make sure it's all spent before the next deposit?
Anonymous on 2009-08-13:
Be nice to make that kind of money.
Anonymous on 2009-08-13:
Sometimes
Anonymous on 2009-08-13:
That's not always the best method, imo, but I'm sure there are other options to explore.
Anonymous on 2009-08-13:
I'm always up to new challenges
Anonymous on 2009-08-13:
I'm always up too, for a new challenge.
Anonymous on 2009-08-13:
There is no channel 9 in Boston, never has been. I suspect that's not the only bit of BS in this story.
Ben There on 2009-08-13:
C20, littleyaya and wallyworld... behave! Diane Sawyer is going to be here soon, and what will she think of such innuendo?
Anonymous on 2009-08-13:
Ben, I'm the innocent one here!
PepperElf on 2009-08-13:
Diane might join in...
you never know :)
Eloise on 2009-08-13:
'My sister works for channel 9 news in Boston, and is Diane Sawyer's neighbor on Martha's Vineyard, and they are friends.'
I'm calling bs on that!
Eloise on 2009-08-13:
'Walmart is TRASH and not only will I not get another card, I will no longer patronize your store'
So they were great until they got suspicious and closed your account?
PepperElf on 2009-08-13:
Eloise - ROFL.


Eloise on 2009-08-13:
I'll do anything for a laugh, Pepper.
BokiBean on 2009-08-13:
"I am starting a Blog as well, and when my sister speaks with Diane Sawyer (this is happening first thing in the morning), I am sure they will be contacting you for comments (especially the lawyers)."

What a fascinating dream!
Ytropious on 2009-08-13:
LOL lady can I have some of whatever your on? I'll gladly pay you the 15 dollars you lost for a taste of the wonderful delusion filled world you live in.
MSCANTBEWRONG on 2009-08-13:
Why in the world would you direct deposit your paycheck on a prepaid Visa card? The IRS may be interested in taking a look at your finances. There's something not quite right about this review.
Eloise on 2009-08-13:
Ms Cantbewrong, I think that is exactly why the OP is using a prepaid visa. Or perhaps she's hiding the money from social services, or a tax lien, or nonpayment of child support.
MSCANTBEWRONG on 2009-08-13:
Could very well be Eloise. Didn't think about those scenarios...
PepperElf on 2009-08-13:
well that and...w hat if you were right?


I'm reminded of some stories I've read from people who worked at walmart.
where some customers try to take advantage of a language barrier to tire the employee/management out over a return or policy etc..

at least that's what the employee suspects... because often in those stories another employee comes up who can speak the other language
and the customer suddenly looks very annoyed...
CrazyRedHead on 2009-08-14:
I wish I had a payday of 5k every month. But then, I would be in a bank or a credit union. There is something fishy going on here, my gut tells me so (and it is rarely wrong).
bargod on 2009-08-14:
I'll bet Diane Saywer can't wait to sink her teeth into this powerful and griping news story. It will probably be her lead story of the night.
Anonymous on 2009-08-14:
This story is bigger than the passing of Michael Jackson! Diane better get on this story fast!
BrianTumor on 2010-10-08:
The Walmart money card is owned and supported by GE Money Bank. This whole story is a lie because you do not call Walmart to address issues with the card.
momsey on 2010-10-08:
If you make that much money, why are you using that type of card??? People who net over $10,000 a month usually have the standard bank account with debit card.
Cort on 2011-05-22:
You can add my name to the list of disgruntled Walmart Money Card customers. Here's my story.


That is the worst money experience I ever had. Everything below is actually true.

First I was told I could use the card to transfer money out of the country - that was wrong.

Then the card was compromised - used by someone else to buy something before I even activated it. Asking Walmart why my balance was all of sudden lower than what I had started with - they informed me that an Amazon.com purchase had been made - and that I would have to take it up with Amazon.com. Yet when I went to my online account there was no evidence of that purchase...simply are reduced balance!

Once that happened I decided to remove all the money from the card. I went to an Walmart ATM, which honest to God, broke in mid transaction forcing me to go to another store.

That ATM worked but a) it told me that I had a $300 cash advance limit. In the process of removing the $300 I was told that except for two kinds of cards, one of which was the money card I was holding in my hand, I would be charged a $1.50 fee. Despite the fact that I was using the Walmart Money Card which was supposed to be free, it charged me the fee.

I went out and called customer service where I was informed, contrary to the ATM machines instructions, that my cash advance limit was actually $400/day. They also told me that ALL cash advances came with a fee. I went back into store and brought an employee over and showed her the screen stating that there were no fees for using the Walmart Money card. After paying the fee I was able to take out the rest of the money.

When I went to the online site it didn't show any of the cash advance fees, despite the fact that they had been charged. All it showed was my monthly $3 fee.

This was like a comedy of errors. I actually feel kind of lucky that I got anything back at all and given Walmarts customer service, which doesn't seem to know what's going on, the missing data on the online account, etc. I shudder to think what would have happened if someone had charged a substantial amount to the card.

I would never trust Walmart with my money again and I wonder why I did in the first place...I recently bought a rake there that became bowed in the first hour of use....
suzanne on 2012-10-01:
I'ts true!!! Walmart stole $190.00 from my prepaid money card. I called everyday to inquire about my funds, and everyday I got a different answer. I talked to 3 different supervisors,still no help. Never again will I do any kind of business with walmart. This card is a scam!
SDMAR11 on 2013-07-12:
I was double charged on a transaction and when I called Walmart MoneyCard to dispute they asked me to contact the processing company that made the mistake , so I did.. the processing company acknowledged they double charged me and they reversed the charges back into my account , I called MoneyCard customer service and dispute department more than 11 times after that and they never released my money that was refunded back from the processing company, they asked me to provide proof, so I called the processing company and they faxed the refund letter to Walmart along with the case number, transaction number and trace number , I called Walmart and they said the case has been closed and they can't refund the money, even after I supplied them with multiple proofs that the company had refunded the money back to me , I am $310 poorer and Walmart never cared , and it looks like their support and customer service is outsourced somewhere because they all seem to have the same foreign accent , I lost $310 and no one at Walmart MoneyCard is willing to help , they even told me they cannot make any outside calls to investigate the matter.
upset consumer on 2013-08-06:
DO NOT DO IT!!!!!!! I have had soooo many problems with these people, it’s not even funny. Latest quagmire: One of their employees reported my card lost/stolen in error and they cancelled my card. I called to have the problem fixed and they tell me it’s nothing they can do, they ave already mailed a new card out, I have to wait 2 weeks in order to get it in the mail and access my funds. This happened one day after my paycheck was direct deposited on the card. I told them I need to buy groceries to feed my children, and I need to put gas in my car to get to work, so I cannot wait 2 weeks. They say they cannot tranfser the funds to a bank account, only anothe rwalmart card. They tell me the only thing they can do is if I buy andother card, and deposit more money onto it so it can be activated, then they can transfer the funds. I told them my money is on the care they cancelled, so I hace no cash to buy another card. All I get is attiude from their employees. It has been over a week, and I haven’t received a new card. I have had to take my kids to a homeless shelter to eat dinner, and I have missed several days of work. I asked to speak to a supervisor, who said te same thing, so I asked to speak to another supervisor. The woman in th ecorporate office says “I’ve told you what to do, if you have nothing else to say, I’m going to disconnect this call.” I asked to speak to her supervisor and she refused to transfer me. Their customer service dept. is horrible!!!! Save yourself... the headache!!! I should not have to suffer for a mistake their employee made, but I am. I trusted them with my money and this is how they repay me!!!

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Horrible Experience
Posted by on
SOUTH CAROLINA -- I went to the Wal Mart super center hair salon. This was the worst experience of my life. I wanted a very simple cut with a few layers. Well there were 4 stylists there with no customers. I walked in asked about the cut and style and if any in there were able to handle it. The lady at the register said she would do it, to just have a seat and she'll call me. Well I felt, first off with no customers and 4 stylists...there should not have been any wait. But I waited anyhow. Waited 20 minutes before she finally got done yapping to the other stylists. She sits me down, asks me if I wanted the shampoo. I told her there was no need for I just came from another salon to have my hair colored. (I didn't want a cut from the other place because it was very pricey). Like I said this cut was simple and wasn't worth the price from this other place.
So she said "oh good, whatever." Instantly I felt that may be I should have said yes to it, where at first I thought it was a favor to her to skip a step. But she formed an attitude about it.

So anyway, she begins spritzing my hair with water and just starts hacking hair off...straight to the short length. Most stylists work their way to the desired length, and make sure as it gets shorter that its the cut you really want. The other girls started to talk to her and was pretty much making her hurry. They wanted to do some lunch thing they were talking about. I caught a glimpse of her expression as she tells them shes going to miss it because of me. She made this "I don't want to do this , nasty look". Shes almost got my hair to a short length that I asked for, all that was needed were my bangs a small spot on one side and some layers. When she plucks a piece of hair and walks away. comes back and says I cannot cut your hair no more, you have nitts. I was like no I don't, I just came from another salon for coloring, they would of said something then. So that's crap. Then I asked to see the hair she pulled. she said she dropped it on the floor. I said well if I have them then pluck another out and let me see. then I made a comment that's its probably heavy dandruff.

I color my hair a lot and dryness was normal. She says "oh no I can't do that." I said its OK, pull one, I need to see. She refused to pull out another hair. The reason she refused was because there was nothing there. I told her, shes not going to stop cutting, that she cannot leave my hair half done. So she grabs a chunk and hacks it off, and says, "There, its the style you wanted". And sends me to the counter. well I'm paying, and as I'm paying shes grabbing her coat and hand bag and walking out with 3 of the girls. The girl at the register didn't say a word to me. needless to say, I'm in Wal Mart with chopped wet hair. I walked around for a bit to help my hair dry. I go to a mirror in the lady's department and notice, its shorter than I asked and there were no layers at all. Not a single layer. She was so worried about missing her lunch-in that she totally F*ed up my hair. well I went back over there and no one was even there. I had the customer counter page someone there, but no one showed. I waited a half hour. The girl at the counter knew the other girl purposely messed up my hair and didn't want to hear me complain.

Well, its the last time I will ever go there for a quick cut. Oh and by the way, I ended up going back to my other stylist, he said, all stylists check first. he said there was nothing but some minor dandruff in my hair. I had him give me the layers I had wanted, not to mention, he also had to even out my hair. one side was longer than the other. I left him a great tip along with his pricy layer cut. but he fixed it so guess it was worth it. Has anyone else had this kind of experience or one similar from Wal-Mart.
     
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User Replies:
tander on 2008-05-07:
Walmarts where I live don't have hair salons but I don't think I'd trust a Walmart salon to cut my hair, you get what you pay for, you should have had your hair cut where you had it colored.
Anonymous on 2008-05-07:
I'm going to go out on a limb here and say that you were really angry when you wrote this and it might be a bit exaggerated. If the haircut was as bad as you say, and the stylist acted the way you say she did, I would not have paid for the cut and I would have waited all day if I had to, to speak to management about it.
GothicSmurf on 2008-05-08:
1. It's hair, it'll grow back.

2. You get what you pay for.

3. What did the girls manager say? Did they offer to pay for any of the repair cut?
yoke on 2008-05-08:
You get what you paid for. You did not want to pay the money ar a real salon, you would rather get it done at walmart. Did you really expect a salon haircut at walmart?
DebtorBasher on 2008-05-08:
Sorry about your experience, but a place that takes walk ins and there are no customers there, would tell me there is a reason.
You should have had some pics taken of what they did and taken it higher with your complaint. The comment about the head lice would have put me over the edge. I wouldn't have paid. Sounds like these are trainees and I feel for you. Others may think you overacted, but I don't think you acted enough. Yes, it's only hair and will grow back as the others said, but that's not the point here...the point is, these people are supposed to be professionals and they acted like idiots. I never make my appointments before lunch, because I don't want them rushing...I like being there when the place opens...the more customers they have before me, the more chances of them being irratated by the time they get to me...This goes for my dental appointments as well.
DebtorBasher on 2008-05-08:
"You get what you paid for" ?????

She didn't pay to have her hair chopped like that...she paid for a layer cut and did not get it.
Anonymous on 2008-05-08:
Like I always say... you pay peanuts, you get monkeys.
cherpep on 2008-05-08:
Sometimes you wonder if it would be worth saving the dollars and getting a cheaper hair cut. I guess in this case, it was not. Live and Learn. Good post, obviously that Walmart does not hire professionals. I would expect that other Walmarts hire the same level.
CrazyRedHead on 2008-05-08:
My hair is long and one length, except the bangs. It has taken me 6 looong years to grow it out from a military buzz cut and it isn't hard to cut. I went to Walmart salon once and that was the last time I will go there. I asked for about an inch off all the way around, and she took off 3. Needless to say I was very unhappy. It was a wet cut and not washed. I normally go to Queen City, but they were closed that week. I wouldn't pay and they called the cops, but once the cops saw the hair on the floor and what I had asked for they let me leave. I know that hair will grow back, but mine seems to grow very slow and it took a long time to get it there.

I can get a shampoo, cut, a coloring rinse, and a blow dry for about $10.00 there and they do a really good job, but again, my hair is not difficult to do.
sarahnkrystal on 2008-05-08:
Like the other places in Walmart the salon may not even be owned by Walmart and they may just lease the space so Walmart may not be able to do anything about your complaint. I am not sure though. There is nothing that I hate more than when people mess up my hair because it either is expensive to fix, or it takes forever to grow back.
Ponie on 2008-05-08:
Wow, CrazyRed! Where's this place that you can get all that done for $10? Around here, that's the price you'd have to pay to just walk into a barber shop to sit down to read their outdated magazines.
GothicSmurf on 2008-05-08:
Crazy- Last time I got my hair cut, I went to a walk in place. They had a "sale" on cuts. I asked for no more than an inch and a half, the woman even showed me on her comb how much she was going to take off. 4-6 INCHES later I wasn't happy. I paid and left and vowed to never pay for an inexpensive hair cut because they are just cheap in the end.

Actually, I need a trim.. it hasn't been cut since that woman chopped my hair.
Anonymous on 2008-05-08:
Since hair is your "crowning glory", why take chances with a bargain cut? You definitely learned a valuable lesson. I can't believe they even expected you to pay after not finishing the cut. What a bunch of losers! It seems they were more concerned about eating than cutting hair.

Since I have moved to different areas of the country (and world), I have found it best to ask someone with a good cut and color where they have their hair done when I am looking for a new place. This has never failed--and no one ever minds telling you where they go after you have complimented them.

Sorry for your bad experience, Crazyredhead. Hopefully, it will never happen again.
Anonymous on 2008-05-08:
I hang my head over a trash can and buzz my head with a #1 clipper cut. I paid $15 for the clippers 10 years ago so I figure I have saved $1,000's in the last ten years.

Wake up in the morning and I'm off, no fuss, no muss.

You nice Ladies should give it a try, maybe you can start a new trend?
cherpep on 2008-05-08:
That's the life, super! I may just try that.
DebtorBasher on 2008-05-08:
Thanks for the tip Super...but I think I'll pass. But like Crazy...my hair seems to take it's time growing, it's all the way down to the bottom of my back right now and I won't let anyone touch it...if I need a "slight" trim, I have my niece do it for me, she only takes off what I tell her. When I want bangs, I cut them myself, but right now I don't have bangs, I've been letting them grow out for over a year...and they are down to my chin chopper.
CrazyRedHead on 2008-05-08:
I'm sorry, I meant $20.00. I go to the Beauty College. Although they are students, I know the instructor there, and she will put the ones that are fixing to graduate or she will do it herself. She loves my hair, it is very healthy with very little splits. It took me a long time to get it there and it is very fine. She is the one that recommended the color rinse, said that it is works like a conditioning treatment, it works well. I won't let no one else touch my head. I look like a deer in the headlights when it is being cut. I wanted to bleach it once and go blond, just for a little while. She refused to do it, although it would have been more money for her, she was very truthful of the results, and it wasn't good. She has given my two daughters free hairstyles and cuts for getting good grades (a deal set up between us.)

I go there for eyebrow waxes. They do aesthetics there and brazilian waxes which I haven't worked up the nerve for.

They are very good at what they do, and you aren't going to find those prices anywhere else. There business is always jumping. The owner/head instuctor/manager knows my girls by name since they were little. She wears more rings/bracelets/necklaces/toe rings/earrings than Mr T. She has more rings than knuckles on her hands.
oldisgood on 2008-05-08:
We wintered in Florida last year. Not knowing any salons in the area, I reluctantly went to Wal-Mart just because it was close. I had my hair cut there 3 months in a row. I had 3 different stylists, who cut my already short hair 3 different way (none of which I liked) and charged me 3 different prices (and NO, the price did not go up in the meantime). I was very glad to get home to the stylist I always go to. She fixed it up like it should be and my hair looks good again. A previous comment was correct. You get what you pay for. I just didn't feel like paying $50 for a haircut I didn't like so I paid $20 for a haircut I didn't like
proudmother on 2008-05-14:
Just so everyone knows, the hair salons in Walmart are not owned or run by Walmart. They simply rent the space, just like the Subways, etc., that are in the stores.
katstove on 2008-09-01:
I too had a bad experience, but not with a hair cut. I went in to buy hair care products and the cashier was rude and incompetent. Charged me completely different prices for the products than the stickers on the products stated. Had to ring them up twice and still charged the wrong prices. Of course, they only accept cash or credit card so I now have two pending charges on my account. And on second time ringing them up she still charged me the wrong prices. I did not make her ring them up a third time because I wasn't confident that she even voided the first mistake. I still ended up paying more than sticker price. Will NEVER go back again.
sarah30000 on 2008-12-22:
I took my 2 year old daughter for a trim on her bangs. (I know a lot of people would do it themselves, but I am really bad at even simple hair things.) Anyway, the woman made her look like Moe from the 3 Stooges! Are you kidding, it was a pretty simple job and my little girl stood still the entire time. I took her to a salon and it cost $20 to fix it. This was 18 months ago, and I will gladly spend the extra for a kids cut at a "real" salon.
Amateras on 2009-04-15:
Hi! I had this happen to me when I went to the same salon in the Wal-Mart. I asked for a long layer cut, and the stylist cut my hair in two parts, one short, and one even shorter!! My hair is always long and the stylist cut the longest part up to my neck.
2XMommy on 2013-07-13:
I had a terrible hair experience at Smart Style salon as well. I am mixed black/white so my hair is wavy but really easy to manage. I had the ends of my hair dyed blue about 3ins of it. My hair was about 30 inches long. I asked if they could cute the blue out. Just the bottom 3 inches of hair. They told me the kid doing my hair had been doing hair for about 5 years so I was OK with him cutting it. come to find out he had only been doing hair for 5 months. when I left I had so much product in my hair I had to wash it 3 times. On top of that I left with 18 inch hair. He did just a blunt cute. He started where the shortest part of the blue was and cute all my hair that length. I complained to the manager who refused to do anything. Luckily my husband came in about that time and talked me out of choking the manager and got me a discount. I'm a big believer that hair grows back so have fun with it but the managers attitude about my dissatisfaction turned me off. I had a similar experience at one of these salons in Hawaii. But When I lived in TN their salon was always packed and hard to get an appointment at. You never know.
Princessy on 2013-07-24:
I personally like Walmart. Where I live they do an amazing job on my hair. I rather go there then a pricey salon and when I usually go to one they always do something else with my hair. So I rather go to Walmart where I like how my hair gets done and it's cheap. It must just be where you guys live cause I love love love the Walmart I go to. And they give you exactly what you want.
Oatluvaduva on 2013-08-01:
All of you people who are saying she gets what she paid for doesn't make sense at all. She didn't pay to get her hair chopped off just like that. She EXPECTED to get her hair done the way she wanted. She's the customer, not the stylists, so therefore, it's the stylist's fault. Not her. Don't just say things if you haven't been in her shoes. And it's not walmart's fault or the customer. It's the stylist's fault for not being careful and not getting it done the way the customer wanted. If I were you, I would've told the manager and get that stupid stylist fired.
Danielle on 2013-08-02:
What an awful thing to say
"You get what you pay for"

How inconsiderate, you know if you were in this girls situation and someone completely screwed up your hair you would not be so nonchalant about it. I completely sympathize with you here a bad haircut or color can be a horrible experience. I have gone to salons that have hair dressers that are just as rude and the ones you encountered. It isn't a "you get what you pay for deal" because you can pay a lot and still get terrible treatment from indecent people.
Steff on 2014-01-28:
Next time go to a beauty school, half the price, and it takes a while, but the girls do a great job and care about the client!
joe422 on 2014-04-25:
Smart Style Salons (http://www.smartstyle.com/) located in Walmart stores are owned by the Regis Corporation and are not affiliated with Walmart. Every hairstylist is different no matter where you go. If you find one you like, stick with that person and treat them well!
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