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Ford Motor F-150

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Ford Cannot Service What They Sell
Posted by on
WAUKESHA (MILWAUKEE), WISCONSIN -- Buyer Beware - Please do yourself a huge favor and DO NOT BUY A FORD! My experience with Ford Motor Company and my vehicle, a 2005 F-150 King Ranch, exceeds reality and certainly explains why the company is in serious trouble.

I purchased the vehicle new, from a local Ford Dealership. I've stayed away from Fords since 1976 due to poor quality and service then. Stupid me for thinking they have gotten better. I would be embarrassed to work at Ford.

I have so many problems with the vehicle that to trust it as reliable is foolish. Ford simply cannot service what they sell and after several discussions with the company, I realize they don't stand behind what they sell either.

I wanted to "Buy American" and made a huge mistake with Ford. I now carry a battery charger, jumper cables and cell phone with me at all times when driving the vehicle.

THE VEHICLE APPEARS TO BE AN ELECTRICAL NIGHTMARE. For $50,000 DOLLARS HERE'S WHAT FORD QUALITY CAN OFFER TO YOU!

My vehicles Short List of "Cannot Duplicate" or cannot fix problems from Ford Authorized Services (Dealership). By the way, these ALL began during the first year of ownership (under 12,000 miles). - You can expect Ford "quality" to rear its ugly head early in your unfortunate relationship.

- The vehicle goes into "Creep mode" which is a feature to protect the engine when there is
"something" wrong. You'll be glad to hear that each time mine has done this the Ford experts cannot figure it out - This is a comforting situation FORD provides to many vehicle owners that I've spoken with.

- Vehicle battery drains "at will" - at which time the vehicles driving lights will come on and cannot be turned off! Also the 6 disc CD player will index continuously assisting to drain the battery - this always requires a cable jump to start the vehicle - the battery drains too rapidly during normal battery charging and never reaches the point of being able to turn over the engine. Expect a hardy "Cannot Duplicate" on this one from the experts at Ford.

- The engine when started will occasionally shake the vehicle continuously with notable performance problems (seems as if its not firing on all cylinders). The solution is to stop the vehicle, wait 1 minute and restart. Continue this procedure until the engine runs properly. Here's another "cannot duplicate" by the experts at Ford.

- Similar to above, if while driving the engine suddenly runs erratic, pull off to the side of the road, wait 1 minute and restart.
Known to Ford is the problems with this vehicles fuel injectors. I received THE MASS MAILING BY FORD ABOUT THE FUEL INJECTORS AND TOOK THE VEHICLE IN THE FOLLOWING MORNING. They were so nice to replace ONLY 1 OF THE 8 injectors so that I could still enjoy the same problem - guess that's Ford - Quality IS NOT job one. They tell me there's nothing wrong... live with it. Truth is there's something really wrong at Ford and it goes much deeper than poor vehicle quality. I wish this was an employee vehicle!

- Gas mileage has fallen from 18 hwy to 13 although I keep proper maintenance - Service department is really concerned and delivers the "oh well..." on this one. Hey - could this possibly relate to fuel injector problems...da!

- The four wheel switch (used as recommended) often produces a "clanking" engagement noise, shaking the vehicle. The last event caused the vehicles rear to jump airborne, slide on the ice and exit the roads shoulder - fortunately it was not a big ditch! The kids don't want me to use the switch when they're in the truck - they've been frightened by it too many times.

- The heat or AC will turn itself off on occasion - this is especially appreciated during the winter or when the windows are fogged - leaving it alone for a few minutes seems to be working so far. By the way - another "Cannot duplicate" from the experts.

- The "door ajar" indicator will come on at random and "dings" while driving - turning off vehicle for 5 minutes eliminate the false indication.

- The driver side window mirror rattles so badly that items are unidentifiable. The added cab makes these side mirrors important but Ford can't fix it.

- The rear backup sensors are faulty and unreliable more often than not - I actually backed into an upright post while delivering meals to the elderly. The indent to the bumper is right there at the sensor location. Ford installed an override button which needs to be used frequently to avoid the anoying beeper. The sensors are ABSOLUTELY USELESS.

- The interior center console does not appear to be firmly attached to the vehicle and lighting of the dash and console are so dim that often, during the early evening hours, they can't be read. A serious engineering mistake made by Ford

- The dome light has never worked properly - we now smack it a few times at night when we absolutely need it - sometimes that works...

- The CD player is good for 3-4 hours then without exception will fail to read/play properly - turning it off for 30 minutes gives another couple of hours of use prior to failure again.

- The vehicles painted bumpers are rusting well beyond what should be expected - suspect these were not prepped or finished properly.

- The plastic steps along the doors for the vechicle were poorly designed and crack with normal use.

- The rear sliding power window decides when it wishes to work. This is a hassle during the winter if it has been open to access the cab area - We've decided not to use it at all.

Here's the latest development - the vehicles front windshield separated from its seal - evidenced by a sequence of loud popping noises. The FORD dealership told me that the windshield was missing clips and must have been a replacement windshield. I ended up having to pay for the re-seating of it!!! My confidence in Ford grew on that one...

There's a lot more as well but I think you get the picture -

DON'T BUY A FORD !!!
DON'T BUY A FORD !!!
DON'T BUY A FORD !!!
DON'T BUY A FORD !!!
DON'T BUY A FORD !!!

Save yourself a lot of grief and time by buying a vehicle from a company that will stand behind and can ACTUALLY service what they sell.

I have been left with no choice rather than to replace this rapidly depreciating vehicle. The old acronym from the 70's still holds true: FORD -"Fix Or Repair Daily". Do not allow yourself or any friends to become victim to this companies problems.

It's clear to me why Ford is asking for a bailout - the real question is "Are they worth it"? You know my answer. As an Engineer, companies like this will be filtered out naturally - a Ford bailout only lengthens the companies inevitable outcome.

Bottom Line - I've been instrumental in keeping dozens of people from making my mistake and tabbing lost sales for Ford. I'm at about 30 vehicles and close to 1 mil in sales (not to mention service resulting from...)

What Ford has done for (to) me will forever keep alive my quest to inform car buyers of the pathetic positioning Ford has established in the automotive industry. Only the strong will survive and Ford can't compete.
     
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Soaring Consumer on 2009-02-11:
I would consult an attorney about your options for lemon lawing the vehicle. I don't know if it is too late to do that though.
madconsumer on 2009-02-11:
it is a 2005 vehicle, unless purchased inthe last 30 days, the lemon laws won't help.

I have driven fords for nearly 20 years, never any issues.
ChuhBaca on 2009-02-11:
I would have to say you have a lemon. It's unfortunate, but buying any car from any car company is like playing roulette. It doesn't matter which car company, they all let a stinker out every now and then. Based on Consumer Reports, you will find that Ford build quality and reliability is better than the lesser Japanese vehicles (Mitsu, Isuzu, etc...) and better than all of the European models. If you really want to reduce the odds, look to Lexus and Acura, but even the put out the occasional lemon.
The entire auto industry is in trouble right now, and the substandard service you received is one of the reasons. I've heard of similar situations specifically with a Toyota and a Kia.
Personally, I have a 2000 Mustang and a 2003 Supercrew. Haven't had any issues to speak of with either.
Aerocave on 2009-02-12:
ChuhBaca=Best Answer!

If this truck is really that bad and has that many issues, I'm truly surprised that the dealer did not work with the District Service Manager to get you out of the truck...Not every Ford, or any vehicle for that matter, has that many weird problems...
i want to sit on the lizzard on 2009-02-17:
I know how you feel....I am driving around with a flight recorder, you said your back end goes airborne well I better watch out...I HAVE A FREAKIN FLIGHT RECORDER IN MY TRUCK! I wrote don't buy ford, been in shop x times in x months and drove around even by all the local ford dealerships...all that did was allow chevy drives to say "should have bought a chevy." next I am going to put driver returns on foot across the front of my truck and sit with a sign and my flashers on in front of the dealership, maybe I can get enough of ford's attention to fix my truck...Sorry about all your trouble, I know exactly how you feel, so don't feel like your the only one screwed over by FORD.
Anonymous on 2009-02-17:
Flight Recorder??? Really?? Umm, OK.
If you have one, I'd sell it. L3 Communications sells them to airlines for about 25K, that will buy you a lot of repairs on your truck.
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StarStarEmpty StarEmpty StarEmpty Star
Ford Motor Company Refuses to Honor Warranty on 2008 F150
Posted by on
Rating: 2/51
DEARBORN, MICHIGAN -- I purchased a 2008 F150 Super. I had Cam Phaser issues. My Ford dealer attempted to fix it twice, under warranty. Their efforts failed. I had to park the non running truck while I deployed to Afghanistan and came back after 16 months. Truck is still under warranty and the mileage had not changed. As soon as I got back I had it towed back to the dealer. Now I am told it will have to have the engine replaced to correct the same issue but Ford won't cover it. They said the engine shows signs of varnishing.

Ford took my service records which showed regular service and made a comment about me being "out of town for 16 months." The only answer I get from Ford is they are not participating in the warranty. I have asked the question "Could sitting unused cause engine varnishing? Or the use of the multifuel? My answer back was from the dealer "I don't know, I am not an expert." Ford has lost its way on customer service. CSM won't even speak directly to customers. I guess Fords don't run on the high road. If this is their definition of "Ford tough," I certainly wouldn't want them in a foxhole next to me.
     
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cabletech on 2013-08-27:
Stories like this hurt my heart........as a military family I do completely understand where you are coming from. Unfortunately corporate business just doesn't care......to them the truck has maybe been used or stored improperly and even if it wasn't this is their 'golden ticket' so to speak to get out of spending money to make it right. They have an 'out' and they are going to use it. When you leave it is always best to ( if you can) call all of your accounts and add a trustworthy person as an authorized user to handle your affairs while you are gone. Also get a POA signed ( there is 2 kinds....I know the one you need in the more detailed one for a deployment) so that person can make sure your best interests are covered while you are away . I am sorry about what they did to you and thank you for all you have done!
Soaring Consumer on 2013-08-28:
I suggest getting the local media involved... this might be of interest to them.
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2010 Ford F150 Lariat
Posted by on
HUDSON IOWA, IOWA -- I live in the midwest and we have had a lot of snow I have owned 5 ford f150 king ranch and lariat over the past 13 years. The truck I own now a F150 2010 lariat bought last year - I have contacted the dealer I bought the truck from but they did not seemed so concerned. The problem I have had with this truck are the tire rims. At times the rims will become packed with snow I believe because of the design and it makes the front end shake violently- this also happens with mud- My concern is that this week when I was driving to work it started to do this and the front end was shaking so bad that I hit a patch of plowed snow and it through me into the passing lane losing control of the steering - I think that this could become a major safety problem not to mention the wear on the suspension and tires - just don't want to see a bad accident happen over this and the Ford dealership I bought it from in Iowa don't seem very concerned - I have always bought ford and never had any problem with my previous vehicles.
     
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trmn8r on 2010-12-15:
My guess is that even if these wheels catch 5 times the amount of snow as one of your other rims, Ford would not do a thing. They might tell you to stay home in bad weather, or reduce your speed. Or get out and clear your rims when you notice adverse performance.

Not to be snarky, but honestly you bought a truck, not a snowmobile. Its primary use is on cleared pavement.

I have had various vehicles that had a similar problem under the right road/temperature conditions. If I experienced a shimmy, I'd get out and clear the rim.
doomer on 2010-12-15:
It will probably take a few people getting killed before Ford would do anything with the faulty rims
trmn8r on 2010-12-15:
How are the rims faulty? A shimmy warns you something is wrong - when I get one I stop and find out what is wrong.
werelucky on 2010-12-15:
I'm only on my 2nd Toyota pickup truck in 20 years.
Anonymous on 2010-12-15:
The wheels on my 2004 blazer are the same way. I just make sure I clear the wheels once or twice a week during winter or after I go through deep mud.
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Parts Warranty
Posted by on
We have a 1999 Ford F150. The heater core has been replaced twice and now needs another replaced. It was replaced at a Ford dealership the second time, then replaced again on their 12 month, 12,000 mile parts warranty. Less than 10,000 miles later and only 9 months, Ford refuses to honor their warranty for a 2nd time. Must be a faulty part anyway. Searched the net and found thousands of them being replaced numerous times each. Ford says they won't replace it because the vehicle is too old to honor their warranty. If you plan on keeping a vehicle for several years, choose a different brand. I won't ever buy another Ford vehicle and advise you to do the same.
     
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steve101 on 2010-09-22:
The truck is TWELVE years old!
unhappy999 on 2010-09-22:
I don't know of any vehicle that carries a 12 year warranty. Maybe it's time to get something a little newer that does have a warranty.
Anonymous on 2010-09-22:
Come on the truck is obviously out of warranty.
Mrs. V on 2010-09-22:
I think that the OP is complaining about Ford not covering the 'parts' warranty for the 2nd heater.

"12 month, 12,000 mile parts warranty. Less than 10,000 miles later and only 9 months"
Starlord on 2010-09-22:
When I worked at a Ford/Lincoln/Mercury dealer in Arizona, they were advertising that if you had your vehicle repaired at a Fomoco dealer, and that repair ever went bad, they would do it again, however many times it was needed. I knew it sounded too good to be true then.
Anonymous on 2010-09-22:
We have a 12 year-old Ford truck and also had to have the heater core replaced a couple of years ago. It was very expensive, but the truck was in good condition, so we went ahead and did it. It's still going strong--the truck and heater. I do think Ford should honor their part/repair warranty. Did you write to the corporate office too?
cgarner on 2010-09-23:
Our 1999 F150 is almost 12 years old but has less than 90,000 miles on it. No the truck is not under warranty which was never the discussion. Honoring the 12 month, 12,000 mile parts warranty is the problem. Have talked to several in Ford consumer relations, no progress so I filed a complaint with the FTC using Moss-Magnusson Act as basis.
Anonymous on 2010-09-23:
They should defintely honor the 12,000 mile parts warranty. I wonder why they are not? It definitely sounds like a faulty part/installation based on my experience. I hope you get some help with this.
BmCarson on 2011-01-28:
you should flush the block and radiator and use distilled water when mixing your anti-freeze. the anti-frezze goes bad and actually starts making electric because it turns to acid over time and will even eat the fins off your water pump. the tech might have missed that the last time they sent it back and the claim got kicked back from ford because they found acid in the old core. All the parts we replace under the parts warranty get called back to detroit for testing. and if it isn't a defect they don't pay
Carla on 2013-07-16:
Our 1997 Ford F-150 is currently at the Ford dealership in Putnam, CT having the heater core replaced for the 4th time since 2008 at a cost of $1000 per heater core. The heater core has been replaced by 4 different Ford dealerships (in Westlake Village CA, Bend OR, Murrieta CA, and Putnam CT). Note that we didn't encounter a heater core issue from 1997 (when we bought it NEW)to Feb. 2008 when it first failed. I had a conversation with Ford customer support today, 800-392-3673, and was told that he will note the heater core issue in their database "in case anyone reports a similar issue". He said that Ford is not aware of the problem because no one else has reported anything. We have searched the internet and find that plenty of people have complaining about heater core issues. Evidently no one is reporting the issues to Ford. Of course this is support's required canned response. I'm sure they have a database that show quite clearly what parts are frequently replaced at Ford dealership service centers. I was told that I have no recourse. There is no one higher than the customer support tier one that I can speak to at Ford. So basically, if the heater core has to be replaced again next year, we have to pay another $1000.
I understand about the 'warranty' on the part (12 months or 12,000 miles) but that doesn't make any of this right. Our truck had 160K miles on it by Feb 2008 and HAD the original heater core without issue. It's only been a problem with all the replacements.
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Windshield Wiper Assembly
Posted by on
GREENBRIER, TENNESSEE -- I recently went to Tracy Langston Ford with the wiper assembly from my truck. It had pulled apart because the wipers had stuck to the windshield over night. I went to the parts counter and asked for the plastic caps that hold the assembly together. After looking up the part on the computer I was told that they did not have the caps available. I would have to order the whole assembly. This was 125 dollars. I got on line and looked for Trico wiper parts and found the caps for 4 dollars and 99 cents for 4 caps. I contacted Trico and complained to them and they sent me 2 of the caps for nothing. I was able to find the missing part still in the area where the assembly attaches and was able to reassemble the wiper control assembly.

I just wanted everyone to know that Ford and its dealers are taking their customer to the cleaners on items like this because they don't carry the insignificant parts to repair some assemblies so they can charge a higher price for the whole assembly.
     
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Toni I. on 2009-03-19:

You should have known better than to buy a

Fix
Or
Repair
Daily
Anonymous on 2009-03-19:
Most dealer parts are stocked and sold like this.

I had to replace a sensor in my car. The only way to get the one sensor I needed was to buy a kit of three sensors. or, as you did, search the web to find a single sensor.
tnchuck100 on 2009-03-19:
Robf is right. I had a small plastic cable retailer clip break in a power window. The 50 cent clip comes as part of the $200.00 widow operator assembly. Tracks, cables, mounts, motor, and this little plastic piece. It's disgusting. But the manufacturers love it.
Tara on 2012-10-04:
where did you find the parts?
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StarEmpty StarEmpty StarEmpty StarEmpty Star
2010 F-150 Despicable Product Of My $34,000 And Can't Get No Satisfaction
Posted by on
Rating: 1/51
PENNSYLVANIA -- Poor visibility of instrument cluster, outdoor temp is always wrong, front end shakes when brakes applied going downgrade, driver seat wear, shifting sucks with the 3.55 rear, had the steering wheel replaced due to premature wear to the first one, see how long 2nd one will last,(It probably won't be around for that). The finale is the rusting of both rocker panels rusting,(truck has had mud flaps and solid running boards from the beginning) is still under warranty. I took my time to go to dealer and go through the motions and ended with denied from FORD!
     
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old fart on 2012-08-18:
F.O.R.D..... fix or repair daily!!!!
KevinTX on 2012-08-18:
Hmm, where do you live to have rust already? I also owned a 2010 F-150 and had none of these issues. I hope a man-to-man talk with your dealership would be helpful?
FoDaddy19 on 2012-08-18:
On what grounds did Ford deny your warranty claim? The visibility of the instrument panel should've been apparent before you bought the truck. The brake should be a valid issue, I'd have to see the driver's seat to make a call on that, This truck likely has the 6 speed automatic which will shift more frequently than the older 4 speed automatic. The rear axle ratio really doesn't impact the quality of the shifting itself. But the transmission may have a fault, the rust warranty doesn't cover surface rust, just rust that eats all the way through, though on a truck that new it shouldn't be rusting at all, though you do live in state where they use a lot of salt on the roads, in which case it's a good idea to run your truck through car wash with an undercarriage sprayer after every big snow storm.
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Ford F150 King Ranch
Posted by on
I started looking for a replacement for my 1994 Dodge Ram Laramie SLT about 2 years ago. I looked at everything and was on a first name basis with many managers of internet sales departments in many dealerships. Tundras, Tacomas, Rams, titans, F150s, I drove them all and kept hounding the dealers for the best price. I was getting a reputation for being just a talker about getting a new vehicle with my coworkers. But the bottom line was, I just couldn't find that deal I couldn't walk away from. I did not want to regret signing for $300+ payments for 6 years. Then, out of the blue, I found it. A 2006 Ford F150 King Ranch, owned by an elderly woman, one owner, only 36k miles, and in very very good condition. She only wanted $19.5k. KBBG was $25.5k. I bought it, detailed it, tinted the windows, and dropped in a bedliner. It, of course, drives like a dream and I still can't believe that I'm driving such a nice truck. I keep it looking immaculate and my wife and kids like it as much as I. What a deal. And I have not once regretted buying it.
     
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Alain on 2010-10-14:
Persistence and research paid off.
ChuhBaca on 2010-10-14:
I have an '03 F150 Supercrew. Best truck I have owned. It's not really a high mileage vehicle at 83k, but it's been problem free longer than my last truck (a Dodge Dakota) still runs as good as when it was new, and gets the same gas mileage as the much smaller Dakota that I had.
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Instrument cluster
Posted by on
LEBANON, VIRGINIA -- I have a 2008 Ford f-150 that is only about 2000 miles beyond the 36,000 warranty period.

There were just a few minor corrections to be made befor the warranty expired and Ford took care of these.

My problem now is that the speedometer illumination comes and goes and I was told by my local Ford dealer that the entire instrument cluster would need replacing at a cost of $393.46 plus labor! This information also cost me $75.55 for the diagnostic. (they knocked on the panel to make it switch on an off)

Is there no way Ford can take care of this since it is barely out of warranty, and I can't believe that a instrument light would burn out this quick with today's technology.

Mike Jones

     
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Anonymous on 2010-09-29:
out of warranty is out of warranty be it 1 mile or 200,000. Sometimes stuff just breaks regardless of how new the technology is.
Spend $15 on a repair manual, buy the part elsewhere and install yourself.
Slimjim on 2010-09-29:
I think Mike has a point. That's an expensive item that isn't really a Wearable part and sure did fail prematurely. It isn't completely unheard of for a manufacturer to offer some warranty assistance for those in the close neighborhood in cases. Maybe a new cluster and the poster just pays the labor would have been a nice good will offer on a two year old vehicle.
jktshff1 on 2010-09-29:
I'm with slim, this is not a tire, or ball joint, it's a part that from what I can find hardly ever goes out. A responsible dealer should be willing to split the cost or some other arrangement.
BmCarson on 2011-01-28:
The service manager should've ran it through CUDL to get it half covered. Unless you didn't buy it there or rubbed him the wrong way. Also the 75.00 usually includes checking online for TSBs scanning for codes and checking the wiring and possibly a pinpoint test. I have seen 6 or 7 of those clusters do what your saying, you probably paid 30,000 for the truck what's 400. The side mirror costs around 600 so I don't see that being a bad deal
Wolf on 2012-02-23:
I have the same truck had same problem with mileage gage . Ford replaced it with 400. Miles past warranty . But I have a/c compressor problem that they have yet to fix been two 3 dealers they are nothing but parts changers . I will never buy another ford truck.
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MY 2007 FORD LEMON
Posted by on
Sit back, grab a coke and listen!!!!!! We purchased a new 2007 f150 truck, only has 469 miles on it and the company has had it more than us. The Ford Motor company does not stand behind their junk. The truck started leaking when it had 400 miles on it. Guess what...It has a leaking head gasket. After I wanted a new truck just like the one that I bought, I was told that they were going to fix it and when I put up a fight, susan said that she would close my file if I didn't like it. Now they can also make threats to the person that bought their junk. Where does anyone go to get help from these thiefs? Not the main company because they will tell you that they don't care. What a company. Everyone say a little pray that these kind of people will get their paybacks. All I can do is tell as many people as I can about the thiefs in Michigan. Please don't buy their junk and run them out of the united states. If anyone that reads this lives in Ohio, a word of advice. Stay far far away from dutro ford in zanesville, they sold us the junk truck, refuse to fix it, were smart--- to us. Said that it wasn't their problem, we bought the truck, it's our problem. We had to cancel our vacation and lose money because we didn't have our truck to pull the camper. I guess we got the last laugh, because I had a week to get back at them. My goal is to tell 1,000,000 people. They also put in a bedliner wrong that we bought from them, now we have to get it done right. What ever happen to quality products made in the usa and good decent people standing behind their products? Oh, one more thing, I guess they don't mean it when ford says quality is job one, and built ford tough.... Figure that one out!! Remember one thing, don't buy from dutro ford and ford sucks.
     
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Skye on 2007-07-25:
What are the lemon laws in your state??
old fart on 2007-07-25:
Fix Or Repair Daily (FORD). People , especially my brother in-law who is a rabid UAW member, constantly chide me for buying a KIA. So far in 6 years I haven't spent one red cent on car repairs, and I still have 3 and 1/2 years left on my warranty. The last used car he bought 2 months ago
was a Buick with 30,ooo miles on it. Last week he had to replace the entire radiator system for $800. Gee golly whiz!, I can't imagine why the Detroit automakers are going down the toilet!
Back in 1967 I worked in a GM plant for 91 days. The crap that we put out on the street was horrible then and it apparently hasn't improved since then despite all the industry slogans like Fords "quality is Job One" slogan.
Shu-Shu-Shop on 2007-08-10:
HI IT'S SHU-SHU WITH AN UPDATE. GUESS WHAT THE LEMON WAS SUPPOSED TO GET FIXED TODAY BUT THE NEW PART DOESN'T WORK EITHER. DEALERSHIP CALLED AND SAID THAT IT WOULD BE MONDAY OR TUESDAY BEFORE THE TRUCK IS DONE. THIS IS REALLY GETTING FUNNY, NOT MUCH LONGER TILL THE LEMON LAW SETS IN.
Shu-Shu-Shop on 2007-08-10:
HELLO SHU-SHU AGAIN, JUST TO LET YOU KNOW THAT WE GAVE UP AND JUST PUT A PICTURE OF OUR NEW LEMON IN THE GARAGE. THE PICTURE LOOKS PRETTY GOOD BUT IT IS STILL A FORD LEMON!!!!!!!
ONtheEDGE on 2007-08-12:
SHU-SHU,I sent you a PM please read it.
I am going through the same thing with Ford's attitude so I believe you first handedly.
I have a 2007 Ford Edge with a drift to the right problem that has a TSB that is supposed to fix it but it didn't but Ford claims it did.
Also many other problems with the car and it is supposed to be Ford's ticket out of bankruptcy, oh well I would Suggest they start looking for a new job if these cars are an indication of their best.
Shu-Shu-Shop on 2007-08-13:
ONtheEDGE, DON'T GIVE UP. REPORT THEM EVERYWHERE YOU CAN. I'LL EMAIL YOU WITH THE LIST. FORD THINKS THAT THEY ARE GOD, PLAYING WITH OUR LIVES, BUT I'M HERE TO SHOW THEM. THANK YOU FOR CONTACTING ME. DAY 52 AND STILL NO TRUCK. ONLY 7 MORE DAYS AND THEY WILL HAVE TO TAKE THE LEMON BACK. THANK YOU, SHU-SHU
Shu-Shu-Shop on 2007-08-14:
HI IT'S SHU-SHU. UPDATE ON THE LEMON, FORD MOTOR COMPANY CALLED LAST NIGHT AND SAID, "THE BAD NEWS IS, YOU HAVE A CRACKED HEAD, BUT THE GOOD NEWS IS, IT'S JUST A SMALL CRACK.....DUH." A CRACK IS A CRACK IN MY BOOK. HOW STUPID OF THEM.... GREAT NEWS..THEY SAID THAT THEY HAVE THE PART IN STOCK. MAYBE WE WILL HAVE A NEW TRUCK, ONE PART AT A TIME!!!!!!! PLEASE PASS THIS STORY ON TO OTHERS. SOME DAY IT MAY BE A BEST SELLER.
Shu-Shu-Shop on 2007-08-18:
DAY 57, GUESS WHAT, THE TRUCK CAME HOME LAST NIGHT. WELL IT CAME HOME WITH 2 SCRATCHES ON IT FROM THE DEALERSHIP. THE DEALERSHIP SAID THAT THEY ARE NOT RESPONSIBLE FOR DAMAGE DONE ON THEIR LOT. WELL LETS SEE, YOU BUY A LEMON, THEY HAVE IT FOR 26 DAYS TRYING TO FIX IT, TRUCK GETS DAMAGED THERE......HUM, I GUESS THEY NEED TO SELL GOOD TRUCKS FROM THE START AND THEN THIS WOULD HAVE NEVER HAPPEN!!!!!! DO NOT, DO NOT BUY THE FORD LEMONS. THE NEXT CHAPTER IN MY BOOK, "THE FIGHT WITH NEWLONS FOR SCRATCHING MY NEW 2007 F150 LEMON." BEWARE OF FORD.
Shu-Shu-Shop on 2007-08-18:
GAVE YOU AN UPDATE THIS MORNING AND IT HAS ALREADY CHANGED. THE LEMON IS LEAKING OIL AGAIN. IMAGINE THAT, HAVE IT HOME FOR LESS THAN 24 HOURS AND IT'S LEAKING. ONCE AGAIN I WILL TELL YOU. DON'T BUY A LEMON FORD
Shu-Shu-Shop on 2007-08-24:
UPDATE ON THE FORD LEMON......WELL THE FORD LEMON IS BACK AGAIN, FOR HOW LONG IS THE QUESTION. LOOKS LIKE THE LOCAL DEALERSHIP WILL GET OFF SCOTT FREE BECAUSE THEIR MECHANIC'S WORK FOR FREE. NO KIDDING, THEY DIDN'T SEND IN A BILL TO THE FORD COMPANY THE FIRST TIME THEY HAD IT FOR REPAIRS, SO WE ONLY HAVE 28 DAYS OF WORK ORDERS. CAN YOU BELIEVE IT? NOT ONLY DO THEY SELL CRAP BUT THEY ALSO LIE FOR EACH OTHER. IMAGINE THAT!!!!!!! WE STILL HAVE A LEMON BUT THE H--- THAT I CAUSED IS WORTH IT. I WILL NEVER GIVE UP ON TELLING THIS STORY. I HOPE THAT I CAN SAVE SOMEONE ELSE FROM GOING THROUGH THIS. THE FORD MOTOR COMPANY HAS WITHDRAWN THEIR OFFER OF MAKING TWO PAYMENTS AND GIVING US THE PREMIUM WARRATY. WHY? I'LL TELL YOU. AFTER OUR ATTORNEY CHECKED OUT THEIR PAPERWORK IT STATES THAT IF WE WOULD HAVE SIGNED IT, THAN WE WOULD FORFEIT OUR 28 DAYS OF WORK ORDERS THAT WE HAVE NOW,,,,,,,,SNEAKEY PEOPLE AREN'T THEY. BUYER BEWARE OF FORD MOTOR COMPANY, FIRST THEY DON'T HAVE THE PARTS TO FIX IT AND THEN THEY WILL LIE TO YOU. IF YOU WANT TO BUY A FORD TRUCK, GO OUT TOWN AND TRY YOUR LUCK. DON'T COUNT ON THE FORD MOTOR COMPANY FOR ANY HELP, THEY'RE ALL IN IT FOR THEIR SELF. WISH US LUCK WITH OUR LEMON, 2 MORE DAYS OF WORK ORDERS AND IT WILL BE THEIR LEMON. SPREAD THE WORD!!!!!
Shu-Shu-Shop on 2007-09-06:
DAY 75 AND FINALLY WE GOT A BUY BACK. IT'S BEEN A LONG HARD ROAD TO GET TO THIS POINT BUT IT IS WORTH IT. PLEASE DO NOT LET ANY ONE TAKE ADVANTAGE OF YOU. FIGHT FOR YOUR RIGHTS. IF I WOULD HAVE BACKED DOWN FROM DUTRO FORD OR THE FORD MOTOR COMPANY, I WOULD STILL BE SITTING HERE WITH A LEMON. THANKS FOR ALL OF YOUR SUPPORT AND GOOD LUCK IF YOU BUY A FORD. EMAIL ME AND I'LL TELL YOU WHAT TO DO. THANKS, SHIRLEY
Shu-Shu-Shop on 2007-09-19:
DAY 89 AND THE LEMON IS STILL HERE!!!!!!! WHAT A BUNCH OF PEOPLE THAT DON'T KNOW WHAT THEY ARE DOING. ONE PERSON TELLS ONE THING AND THE OTHER PERSON DOESN'T KNOW HOW TO DEAL WITH IT. IF AND I SAY IF WE EVER GET THIS LEMON OUT OF OUR GARAGE, WE WILL BE HAPPY CAMPERS. DON'T BUY OR TRUST FORD. TRUST ME WHEN I SAY, I WILL NOT STOP FIGHTING THE FORD MOTOR COMPANY AND THE LEMONS THEY SELL. THANK YOU, SHIRLEY
Anonymous on 2007-07-25:
Toyota makes good cars!
Shu-Shu-Shop on 2007-10-08:
THE LEMON IS GONE........FULL BUY BACK.
jktshff1 on 2007-10-08:
Thanks for the update! Way to stat with it!
Pomona Guy on 2007-07-25:
Oh come on. He says he wants a new truck because his has a bad head gasket. Just get the head gasket replaced and be on your way.

Toyota full size trucks cost $10,000 more than a Ford. Buy a Toyota if you are rich.

That said, American quality is not as good as Japanese quality but it is close on the trucks.
Anonymous on 2007-07-25:
It's got to be under warranty, you can't expect them to just give you another vehicle. Did you drive it too hard during the recommended break in period?
Shu-Shu-Shop on 2007-07-26:
TO PirateWithParrot: THE TRUCK HAS 469 MILES ON IT. HOW COULD I DRIVE IT HARD DURING THE BREAK IN PERIOD, OUT OF 2 WEEKS AND 2 DAYS OF HAVING THE TRUCK, WE DRIVE IT 9 DAYS. THE REST OF THE TIME THEY HAD IT TRYING TO FIGURE OUT WHY IT WAS LEAKING! THANKS
Shu-Shu-Shop on 2007-08-01:
HELLO, IT'S ME SHU-SHU-SHOP. DAY 39, STILL NO TRUCK THAT WE PURCHASED ON JUNE 23, 2007. GUESS WHAT, THE FORD MOTOR COMPANY DOES NOT HAVE A PART TO FIX IT. THEY TOLD ME THAT THEY HAD 8 OTHER TRUCKS OUT THERE WITH THE SAME PROBLEM AS OUR TRUCK. CAN YOU BELIEVE IT, NO PART TO FIX OUR BLOWN HEAD GASKET, WAS TOLD THAT IT WAS INDEFINITE AMOUNT OF TIME. I WAS ALSO THREATEN BY THEM, STATING THAT IF I DIDN'T LIKE IT, THEY WOULD CLOSE MY FILE AND I WILL BE ON MY OWN TO GET IT FIXED. OH IT GETS BETTER, THE OWNER OF DUTRO FORDS THREATEN ME ALSO. MY GRAHAM SAID, "YOU KNOW THAT I COME FROM A LONG LINE OF LAYWERS" NOW I ASK YOU, WHAT DOES THAT HAVE TO DO WITH A BROKEN DOWN FORD LEMON. HUM....I HAVE THE AG'S, BBB, HELP NOW. I HAVE A 2 DAY WORK ORDER AND A 10 DAY WORK ORDER SO FAR. ANOTHER 18 DAYS AND MAYBE I'LL GET MY MONEY BACK AND BUY A REAL TRUCK THIS TIME. GUESS WHAT, THE DAYS THAT THEY ADVISED ME NOT TO DRIVE IT TILL THEY FIGURED OUT SOMETHING DOESN'T COUNT AGAINST THE LEMON LAW. YOU HAVE TO HAVE A WORK ORDER FOR THAT. GO FIGURE.......I'LL CONTINUE TO GIVE YOU UPDATES. PLEASE TELL YOUR FAMILY AND FRIENDS, TO DATE I HAVE BE ABLE TO TELL OVER 5,000 PEOPLE. MAYBE JUST MAYBE I'LL GET JUSTICE FOR MY BROKEN DOWN LEMON.
Law Writer on 2007-08-06:
Sounds like someone needs to show those small town lawyers to lay off the working people. Keep them on the ropes and don't let up! Also...In your situtation...with a new vehicle...If they can not fix the vehicle, they must replace it. It's the law!
Law Writer on 2007-08-06:
Sounds like someone needs to show those small town lawyers to lay off the working people. Keep them on the ropes and don't let up! If they can not fix it...they must refund your money...or replace it. It's the law!
Shu-Shu-Shop on 2007-08-08:
DAY 48 AND STILL NO TRUCK OR PART TO FIX IT WITH. AFTER OUR TV STATION CONTACTED THE FORD MOTOR COMPANY THEY DID HAVE SOMEONE CONTACT ME. CUSTOMER SERVICE TO THE EXECUTIVES. WHAT A WASTE OF TIME. SHE SAID THAT SHE WOULD PASS IT ON TO SOMEONE ELSE. REALLY FUNNY NOW, DAY 20 ON THE LEMON LAW, 10 MORE TO GO THEN I'LL HAVE TO DEAL WITH THE NUTS AT DUTRO FORDS, YOU KNOW THE ONES THAT SOLD US THE LEMON AND DIDN'T KNOW WHAT WAS WRONG WITH IT. DO YOURSELF A FAVOR AND STAY AWAY FROM FORDS I MEAN LEMONS.
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Truck Jumped Out Of Gear And Crashed Into Garage
Posted by on
TEXAS -- Today my truck ran out of gas in my drive way and I put 5 gal of gas in it while in drive way. Truck is standard, I had the clutch in and car in 1st I went to start it and the second I turned it on it lunged forward into my garage door and the brakes would not work. Thank GOD the garage was closed to stop it from going through the house.

Has anyone else had an occurrence where truck jumped out of gear?
     
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Slimjim on 2009-05-25:
Sounds like your clutch failed to disengage for some strange reason. I wouldn't say it jumped out of gear, since the transmission seemed quite in gear. Are you sure that clutch was on the floor?
Anonymous on 2009-05-25:
True slim. An '02 should also have the neutral safety switch too, not allowing the starter to engage if the clutch isn't depressed. Was alcohol involved?
Starlord on 2009-05-26:
C2O is right, cars and trucks have had neutral safety switches for many years. A 2002 ford should require the clutch be fully depressed before the starter will engage. Our 2006 Dodge Dakota, with auto tranny, requires your foot depresses the brake pedal with the tranny in park to allow the starter to engage.
Slimjim on 2009-05-26:
That's what I was wondering. If the pedal is down to the boards, then the clutch didn't disengage, which is very odd. Maybe possible with a hydrolic clutch. maybe also the safety switch was disabled. I had to do that once to install a remote start kit on a camaro.
klobbersaurus685 on 2009-09-17:
that's why you never start a vehicle with a manual transmission when it is in gear. Always have it in neutral
old fart on 2009-09-17:
Neutral with clutch IN... repeat after me... neutral with clutch IN..
Anonymous on 2009-09-17:
I have hear of this with an automatic, but never with a standard. Odd.

klobber, that's what I do...have for years. No idea why lol.
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