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Ford Motor Focus

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2012 Focus
Posted by on
Rating: 1/51
FERNDALE, MICHIGAN -- I bought a 2012 Focus SE in August 2012. Lousy mileage, poor transmission. We traded in a 2008 Civic w/80,000 miles. Focus quality doesn't even come close to the Civic. The mileage with the focus is 26/28 at best and is driven very conservatively on freeway's and mileage really stinks. I have an 2002 Intrepid that gets as good or better mileage. Very sorry we got rid of the Civic. After first of the year we will be trading in the Focus on a Dodge Dart. Ford has mass produced the Focus to be a "throw-away" vehicle. Trade-in for this 2012 Focus is 9k to 11k with only 7,600 miles on it. How very pathetic, Ford, shame on you. Shades of the Escort and Pinto have returned in the Focus!!! Never another Ford product, EVER! Wish we could start a product reimbursement claim from Focus owners who are as dissatisfied as we are.
     
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Tezrien on 2012-12-19:
I have a 2012 Focus SE and I love it. It commonly gets 28-32 mpg city which is great for a non-hybrid. We drove it to Myrtle Beach and it got between 38-40mpg highway. The transmission is a new type for the USA. It has no torque converter. It uses a manual clutch in an automatic mode. It's actually really fun to drive once you get used to it. And in "Sport" mode you can control the transmission with buttons on the shifter to act like a manual. Sorry you didn't like yours but this car is the best vehicle I have ever owned and that is coming from the son of a Master Technician for Toyota.
Bill on 2012-12-20:
I think I would steer clear of the Dodge Dart also.
You had a good car 08 Honda with 80k, hardly broken in. Why did you get rid of it?
That Honda would easily run to 150k with minimal problems.
ok4now on 2012-12-20:
The Focus is an entry level vehicle sold at a very modest price point. It's basic transportation with no frills. Don't expect more than it is. Many rental companies use this vehicle because it is cheap and reliable. When my car was in the body shop I drove a Focus for two weeks and liked it. It was fun to drive, good on gas and easy to park. I would consider it for a 2nd vehicle not my primary.
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Issue With Steering On 2012 Ford Focus
Posted by on
Bought 2012 Ford Focus (LS) 5 door hatchback in Ohio on June 2, 2011. Steering seems to stiffen up after driving several miles. Is more likely to do so on straight road. Highway trips are a real chore. Takes much pressure to turn wheel as if it is stuck or binding. When it does move, results are (over correction), and back we go the other way. Have had it back to seller twice (100mi. away), and to local dealer twice.

Problem is intermittent, and HAS NOT SHOWN UP WHEN AT DEALERSHIP. Would appreciate feed-back, or suggestions as how to deal with problem. Anyone else with this problem? Today's date=7/5/2011.
     
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trmn8r on 2011-07-05:
I don't know anything about it, but evidently the Focus now has electric power steering, not hydraulic. Hopefully there is no software involved.
onlooker on 2011-07-06:
document each and every event. Date, time, mileage, speed, temp etc. Have someone witness it - or even better ask other drivers to drive until/as it happens again - an event that can be recreated will help 'prove' the problem. Go to the local dealer, State AG Office, DOT and Ford Motor company headquarters.
fanddp on 2011-07-06:
I have the same problem.My dealer really tried to help.The answer from ford to the service tech as follows
((intermittent fault probable rack issue,parts unavailable at this time due to quality issue at vendor))
I spoke to Ford customer relations today to try to resolve issue.I will get a call from Ford in the next two days.Good luck
fanddp on 2011-07-08:
Ford corporate returned my call.A new rack assembly is on order and I received a case #.If you want more info,get back on line.
Wondering What To Do? on 2011-07-09:
I bought a 2012 Ford Focus Hatchback in Minnesota June 29, 2011. The test drive was great (only 3 to 4 miles). When driving the car home (which is about 60 miles from the dealer), after 25 miles or so, the steering seemed to stiffen up and I found myself kind of zig-zaging within the lane (new cement freeway less than one year old). Thought maybe I was not used to the new car, or maybe it was the road? Since then, I paid close attention to the steering. I don't know what causes the steering to stiffen and free up at times. For now it seems to happen only at crusing speed (60-65) after some distance...and the distance seems to vary. So I decided after several hundred miles it wasn't the road or my ability to drive, it was the steering in the car that was the problem. I brought the car back to the dealer to be fixed and they said it drove fine. I asked them how far they drove it, and they said less than 10 miles. I asked them if they would drive it 20 to 30 miles on the freeway. They did, and found the car to be doing what I said it was doing with the steering getting stiff and then free. But they said nothing could be done about it. I am wondering how the car is going to act on ice this winter driving down the freeway.
fanddp on 2011-07-12:
Look on fordfocusfanatics.com for more such issues.
GET INVOLVED don't just drive it as it is.
flygry 1 on 2011-07-13:
I have experienced same thing on 2012 SE sedan. Go to ford focus forum and you will see some other with same problem. Ford must be aware of this and should come up with a solution
Wondering What To Do? on 2011-07-14:
Posted by Wondering What To Do?, on 2011-07-09
I bought a 2012 Ford Focus Hatchback in Minnesota June 29, 2011. The test drive was great (only 3 to 4 miles). When driving the car home (which is about 60 miles from the dealer), after 25 miles or so, the steering seemed to stiffen up and I found myself kind of zig-zaging within the lane (new cement freeway less than one year old). Thought maybe I was not used to the new car, or maybe it was the road? Since then, I paid close attention to the steering. I don't know what causes the steering to stiffen and free up at times. For now it seems to happen only at crusing speed (60-65) after some distance...and the distance seems to vary. So I decided after several hundred miles it wasn't the road or my ability to drive, it was the steering in the car that was the problem. I brought the car back to the dealer to be fixed and they said it drove fine. I asked them how far they drove it, and they said less than 10 miles. I asked them if they would drive it 20 to 30 miles on the freeway. They did, and found the car to be doing what I said it was doing with the steering getting stiff and then free. But they said nothing could be done about it. I am wondering how the car is going to act on ice this winter driving down the freeway.
HammerWI on 2011-08-15:
2012 Ford Focus, same problem with the steering. Just fought it for 5 hours of highway driving.
Steering get so tight when you tried to correct for lane drift it over corrects. More to come just beat from driving it.
joe on 2014-03-14:
We just bought a 2014 Focus , same issues tight steering at higher speeds you tend to over correct and wander side to side in your lane. This steering sucks and I filed a complaint with NTSB . Of course the dealer can't find a problem it's obviously a design defect .
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Ford Focus Poorly Designed
Posted by on
Rating: 1/51
TEMPERANCE, MICHIGAN -- I do not know where to start I have never owned a car that eats tires and rattles knocks like this car does I will never own another Ford I don't know how they get all the press about their cars having any quality this one is a bucket of bolts that is rattling apart. I traded a Dodge Ram in on this and with the exception of gas millage was a step down to say the least. This car is an nightmare. Can someone from Ford please comment on this poorly designed car.
     
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clutzycook on 2012-03-03:
Not here they won't. You'd be better off contacting Ford directly.
trmn8r on 2012-03-03:
I agree - the chances someone from Ford will come here and opine on the deficiencies of the Focus are probably about 1 in 1000.

Ford has seemed to have earned an improved reputation recently - maybe you got a lemon.

Has the dealer given you any feedback/insight on your specific complaints?
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Its a sad time
Posted by on
I know what you all mean in a time when the economy is in bad shape it seems like the quality and workmanship on any thing has been reduced to very poor
it seems like to me that these companys have either laid off or let go all the good workers and kept the people that have a high seniority
these people know how to dictate out the work but don't know how to do it so the products that you are buying now are either going to break or fall apart
seems like just yesterday the government was bailing out Chrysler ford and Chevy
now dealerships are being shut down
if you have bought a used car most likely there was a problem with it its always buyer beware and what about the cars that were damaged in the hurricane were are all of those
I have not trusted a dealership to work on my stuff ever there labor rate is way to high and I have found a guy that is independent that will do a fantastic job you just have to hunt around
and his labor rate is less than half of a dealer there are many independent shops that can do the repairs always get a written est and request to see the old parts
     
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redmx3racer on 2009-10-23:
Actually, Ford did not take any bailout $$$ from the Gov't.

Have you had any problems with your Focus? What basis do you have to say the products will fall apart?

Or are you just upset about the way big companies run? Companies are there to make a profit, layoffs are unfortunate, but a part of business/life.

Your review reads like that a disgruntled former employee who got laid off. Not Helpful.
Anonymous on 2009-10-23:
So... what exactly is wrong with your car?
JR in Orlando on 2009-10-23:
eh??? Wasn't the 2002 Ford Focus made in or about 2002? How do current events affect the production of a vehicle 7 years ago?

Dealer mechanics almost always have been, and always will be more expensive than an independent mechanic. Just like a name brand is almost always more expensive than an off brand. And the point is?
Critical_level2 on 2009-10-24:
I would disagree with bad workmanship on new vehicles. Ford is ranked #2 in quality right behind Honda. They beat out Toyota earlier this year.
Gm is revamping their vehicles, so it is a bit early to tell what will happen with their quality. They may come back to the top 3 like Ford has done. Chrysler is a money sink hole. Daimler let them go due to losing money on them. Fiat is thinking of doing the same.
My wife ran her little Focus to well over 100K without any issues, with the exception of normal stuff like brakes, tires, etc.
nibbler on 2009-10-24:
OK the point is seems like a lot of things are failing like parts for cars t.vs I think you get the point
was talking to a mechanic and had been told that a lot of parts have been failing maybe I THINK that companys have scaled back the guys that were their best workers and kept the ones THAT DON'T KNOW S*** and no I am employed run my own business I would never never work for anyone again screwed to many times fact of life 2002 ford focus 42 thousand miles and engine failed would not warranty and if you THINK that ford didn't take anything think again
nibbler on 2009-10-24:
not just the dealers or auto manufacturs but part supliers
I need phones seems like their not making them like they used to and the ones I get I have to warranty and replace
products that I used to get are taking like 2 weeks or longer to get and that helps my business
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Ford Doesn't Stand Behind Warranties
Posted by on
GRAND JCT, COLORADO -- Last week we took our 2003 Ford Focus down to Ford. It was down there for 2 days and they couldn't find what was wrong with it. Then they did and they said it was probably the transmission. They will not fix it at all and its still under factory warranty. Why buy a extended warranty when the first warranty doesn't ever going to exist.

If its still under warranty, why wouldn't they fix it.

Don't buy a Ford!!!!!!!!!! Let them go out of business too. Faulty Fords.....
     
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Anonymous on 2009-03-08:
Why did they refuse to fix it?
dan gordon on 2009-03-08:
if your going to post a rant not giving any information and just wish to complain why waste our time? Its a six yr old car. Probably had a 24-36,000 3 yr warranty. You give no information so unable to comprehend your 'issue'.
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What a piece of crap it is...
Posted by on
Here's another problem I've come across in my Focus:

When I put the key in ignition, it does not turn at all. Last night I'd spent ~1 hour trying to resolve this, but all in vain.

I've come across hundreds of complaints from several people experiencing the same problem with their Focus. Today, when I'd called the Ford service dept., they acted as if they do not know anything about this problem, but that they'd have to drill & replace the ignition cylinder (cost $300+); and because it's a delicate operation, if some other part gets damaged I'd end up paying much more.

Given that it's a widespread problem, I'm surprised that Ford has not issued a recall for this...

Other than this, I've had numerous problems with this vehicle, e.g., engine stall problem, scratching noise when I press on the gas padel.
There have been several recalls in the last 2 years.

This is my first Ford vehicle, and hopefully it'd be the last one.
     
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parker on 2004-03-23:
next time buy from safford dodge, but NOT from britt..I hear its highly recommended by lwrhps or whatever.
Anonymous on 2004-03-23:
Sometimes the steering wheel lock will freeze the ignition switch, try this move the steering wheel slightly back and forth, left to right, then let me know if the key works.
sanford31031 on 2004-03-24:
yeah parker, I hear Safford Dodge is # 1 in repairs and customer service!
gman3fan on 2004-03-24:
Yeah, Safford Dodge Rocks! LWRHPS... Can U say Hemi?
Slimjim on 2004-03-24:
Safford is WORD!!
DebtorBasher on 2004-04-29:
I had the same problem with mine. Stuck the key in and couldn't turn it. I was ready to call to have it towed in. My neighbor came out and all he did was put both hands on the steering wheel and gave it a quick jerk to the right then left (in the motion of turning a quick right then left) and the key turned and I never had another problem with it and it has been about 6 months.
DebtorBasher on 2004-04-29:
Sorry, I just noticed Dealer's advice, same as mine. SO, I guess it really works, I thought it was just me, didn't know there was a history of it.
DebtorBasher on 2004-05-05:
!!!
commentator on 2004-07-31:
Same problem you had and it is nasty to be sitting in the hot sun to get a key out of an ignition. It's defective on all the Focus from what I hear.
Frdtek04 on 2004-10-23:
The ignition lock cylinder is a continuing problem on 00- 13 Focus. If you have this problem, it can be fixed by replacing the ignition lock cylinder and in most cases the original keys, which if under warranty will be free. If you are out of warranty, you'll most likely be replacing the cylinder and 2 PATS keys out of pocket. Don't blame the dealer, they can only do for free what Ford Corp is willing to pay for.
anya08 on 2006-08-24:
Had the same problem with my dear hubby's focus. Took a can of dust-off out to the car and used it in the ignition cylinder and then put a few drops of WD40 in which seemed to help alleviate the problem.

The Focus is the worst car I've ever encountered. I had fewer troubles with my 95 GMC Jimmy than my husband's had with this piece of junk. We've both sworn off Ford products.
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Key won't work
Posted by on
REDDING, CALIFORNIA -- I jumped into my 2003 Ford Focus this morning to go to work and low and behold! The key wouldn't turn. I tried all the tricks and ended up with having my car towed to FORD and $400 later it's fixed. At least it was the same day, but they guy had the nerve to tell me "Yep. We get at least two of those a month."

Why isn't Ford fixing a known problem?

bonbow

     
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Aerocave on 2007-10-24:
Just because a service advisor at 1 dealership says this does necessarily mean it is a "known problem." I understand it stinks to have to shell out $400, but your car is 4 years old...parts do wear out, especially something that gets used a couple times a day.
GWbiker on 2007-10-24:
I NEVER replaced an ignition switch in a German automobile or a German motorcycle and one motorcycle was at least 30 years old. Oh wait....I'm talking about a vastly superior German product. OP was ranting about an American piece of schitte! My bad!
Aerocave on 2007-10-25:
German cars reliability? Have you checked lately where VW falls in these rankings? I guess you think a trade off is replacing transmissions.
FoggyOne on 2007-10-25:
Take a look at Consumer Reports ratings of Mercedes. You have to be rich to drive one and pay for the mechanics. Terrible repair record.

I've never replaced an ignition switch in any car and I've owned cars for over 43 years.
Hugh_Jorgen on 2007-10-25:
Let me guess, you have a keyring that weighs somewhere around two pounds....it has a bunch of keys on it, some cute little animal figuines, a couple of tags with your name on it, some little jewel encrusted thingies and a can of mace, right? That's why your ignition switch wore out early. Get rid of the excess weight on the keyring and you will never wear out another ignition switch.
MRM on 2007-10-25:
"Hugh" are so right!
warddw1526 on 2007-10-25:
Excellent point Hugh. Also, 2 instances per month at a busy garage does not mean it is a common problem.
MRM on 2007-10-25:
Does anybody know what's going with our long time member "Tnchuck?" He hasn't been in here for a while now.
Anonymous on 2007-10-25:

"tnchuck100 (09/08/2007)
..."Anyway, just wanted to say goodbye. I'm taking a vacation from this site. Certain people make my skin crawl, and there are too many fakes here."

So, I, too, am outa here."


MRM - Let me introduce myself... I'm 'certain people', dang glad to meet ya!
MRM on 2007-10-25:
Well, hopefully, Tnchuck will be back.
Anonymous on 2007-10-25:
I miss Chuck too, I hope he reconsiders
GWbiker on 2007-10-25:
Aerocave and all. VW cars are now assembled in Mexico. Engines are made in Poland. Transmissions are made in Brazil. It's no longer a "Made in Germany" car in many years. The current Mercedes Benz automobiles are a far cry in quality from the 115 or 123 series Mercedes Benz DIESEL powered cars I owned for nearly 25 years. FWTW, I've worked on a few Ford Focus cars -- you couldn't give me a Ford!
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