Extended Warranty Sham
COLUMBUS, OHIO -- On 11-28-2009 at a "Black Friday Sale" I purchased a matching set of Maytag Washer/Dryer with the last of my savings. Less than 2 years later, the washer died. I had purchased an extended warranty for ... read full review10 Replies - Latest reply on 10/22/2012
Valspar Paint Problem
I have been trying to resolve a paint peeling/coverage issue for over 1 year. The company stops just short of fixing the problem by trying to get me to take a lesser offer. The paint is peeling and ... read full review7 Replies - Latest reply on 10/21/2013
8520 HAMPTON ROAD, TEXAS -- I purchased 6 gallons of Vaspar paint during Lowes rebate campaign. The rebate forms were printed on the cash register receipts. I filled out each form and removed my credit card information from the ... read full review3 Replies - Latest reply on 07/17/2009
The Mower Purchase From ****
GOLDSBORO, NORTH CAROLINA -- Saturday I went to Lowes to buy a riding lawn mower.
So I get there about noon. I picked out the mower that I thought I wanted. So I get up on it and sit and start playing around with it. I decide ... read full review11 Replies - Latest reply on 06/23/2013
What to Expect
TAPPAHANNOCK, VA, VIRGINIA -- I am a kitchen specialist and I love working with my customers to make their dreams come true. I have a few suggestions for those planning to purchase.
1. A new kitchen takes about 3 months from ... read full review4 Replies - Latest reply on 01/13/2011
Carpet Installed Backwards
CLEARWATER, FLORIDA -- I didn't think there was a right and wrong way to install carpet until I went back to Lowes 3 days after my living room carpet was installed.
I had ordered a chocolate sculpted stainmaster carpet for ... read full review3 Replies - Latest reply on 09/19/2008
Dangerous Dryer Installation
NORTH EAST, MARYLAND -- I built a brand new duplex. My tenant purchased a washer and dryer from Lowes with delivery and installation. They told them it was a brand new place and told them to include whatever it needed. They ... read full review6 Replies - Latest reply on 06/08/2013
EAST PEORIA, ILLINOIS -- The reason Lowe's employees act like you're interrupting them is because you are. The corporation has set it up so all floor associates are customer service associates, there to help customers, but as ... read full review16 Replies - Latest reply on 04/25/2013
Bad Installation on Vinyl Flooring
BOSSIER CITY, LOUISIANA -- August 15, 2005
On March 29, 2005, I purchased 57 1/3 yards, (kitchen, dining room, laundry room, a walk-in closet, a small hallway and two bathroom areas) of Congoleum Vinyl flooring for my house ... read full review1 Replies - Latest reply on 03/13/2013
Lowe's Rebate Scam
ALEXANDRIA, VIRGINIA -- I purchased a $1,200 Kitchenaid Dishwasher online on June 29, 2012. Right under the "Add to Cart" buttom, it stated a rebate was available. After I paid for the diswasher, I was taken to another screen ... read full review7 Replies - Latest reply on 08/02/2013
Storm Door Installation
PISCATAWAY, NEW JERSEY -- The only experience, and a poor one at that, was attempting to get a 36 inch storm door installed on the front door of my home from the Lowe's in Piscataway, NJ. Lowe's usually charges $149, but through ... read full review4 Replies - Latest reply on 07/07/2013
Countertops don't fit
ILLINOIS -- I paid $35 to Lowes for their specialists to measure my cabinets for a countertop. They measured, turned the measurements into Lowes. I paid for the countertop based on (I thought) the specialists measurements. ... read full review5 Replies - Latest reply on 07/11/2010
What you will get at Lowes
NE INDIANAPOLIS, INDIANA -- I have worked at Lowes for several years now, and having previously been employed by Home Depot, can tell you that this company is going down the same road toward Customer Service Hell.
In the store ... read full review19 Replies - Latest reply on 05/12/2009
Extremely Poor Customer Service
HILLSBORO, OREGON -- I ordered carpet from Lowe's in Hillsboro Oregon. Initially, they seemed helpful and knowledgeable. They day of the install, the installers were over 2 hours late. They said that the carpet was not ... read full review2 Replies - Latest reply on 03/09/2009
Worst Place I've Ever Worked At
BRADENTON, FLORIDA -- I've worked at Lowe's for almost a year now and it has to be the most backwards run store I have ever worked for.
Staffing is a joke, to boost numbers and make management look good they keep payroll ... read full review3 Replies - Latest reply on 09/24/2012