Lowe's Installation Services Consumer Reviews - Page 18

MIDLOTHIAN, VIRGINIA -- We had 22 new windows installed. I must say that the installers were great, hard working, on time and both were gentlemen. Total turn key project from start to finish. They explained the installation process, the operation of the windows and ask us to review the job when they were finished. We are very happy with the windows and the installation. We would recommend LOWE'S windows to anyone.

OSAGE BEACH, MISSOURI -- Do not buy from Lowe's. We bought a washer and dryer. They delivered it today. It keeps blowing circuits. The manager said they will get here sometime tomorrow, but she can't give me a time. I told her to pick up, the crap, and she said fine, we can do that. I said I will buy from some company that cares about their customers.

LAUREL, MARYLAND -- In 2008 I had Lowe's install a Larson storm door. Two years later, it's hanging only by the 2 bent hydrolic pieces. Slowly, the screws holding the door to the door jamb have worked loose. Now all of them are out and you can see that they were screwed too close to the outside of the wood. Obviously, the door was too heavy for it to be screwed in less than 1 inch from the edge of a strip of wood. I DIDN'T let the door swing in the wind and took very good care of it. I called Lowe's to come put it back on and that's when I found out they only guarantee the work for a year. Oh well!

I was a little concerned about having an opener installed by someone that I didn't know but had no other option. "Jay" was very professional, polite, knowledgeable, informative and caring. I would have him return for more projects if he was available.

HANOVER, PENNSYLVANIA -- I have been a homeowner for a very long time. I have always been pleased with Lowe's products, customer service and installers. Just recently, I had my entire 1st floor done. Living room and hallway were laminated and 3 bedrooms carpeted. I thought this was a big project for Matt to handle. But he did it professionally and did not complain one bit about the job. He was very courteous and polite.

I had some errands to run and left him alone in my home while he was working and when I came back I was just thrilled the progress he made. It took him 5 days and just about 10 hours a day to complete the job. At this time, I see no flaws or imperfections. I am hoping next year I am going to order flooring and accessories for my 2 bathrooms and will ask Matt to be my installer. Thank you Matt and Lowe's for a job well done.

LITTLETON, COLORADO -- Today the installer came and did a great job installing the special order blinds I bought. He was courteous and professional and prompt. He did a great job, and the blinds look wonderful!

MORGANVILLE, NEW JERSEY -- I purchased a storm door from Lowe's and had them installed the door, big mistake period! After individual took the measurements we went to order the storm door, the salesperson said that measurements cannot be right for a double storm door. They sent another person, and I order the door. The "kid" that installed the door took almost four (4) hours.

When my husband checked the door - we couldn't believe Lowe's use installers who doesn't know how to install a simple storm door. You can see through from the bottom of the storm door. After you turn the locks on you can push the door open. He never drill a hole to secure the double door. On a windy day the door rattles. Trims are loose.

We contact Lowe's, someone came over (June 14/10) and tried to fix it, but, couldn't. He told me he will have to re-order a few parts and that will take one week. Two weeks after someone called and set up an appointment to come over the following Thursday. They never showed. I called Lowe's and they told me they were sorry and they are still waiting for the "part". Just called Lowe's again (July 14/10) and was told "Not sure what happened, I'm very sorry, but, for some reason your parts were never ordered. But, my manager will make sure it's ordered and we'll take care of it". THANK YOU VERY MUCH LOWE'S.

SOLON, OHIO -- Just had blinds installed. Matt came to install the blinds and was extremely professional. Blinds looked great. After he completed putting up the blinds he made sure to clean up and even asked me if he could take the old blinds outside. Great service all around!

LINCOLN, NEBRASKA -- I had Lowe's install my new door and Shawn and Corey did a great job. They were on time and quick to respond to schedule the install. My new door looks fabulous!

MAPLE GROVE, MINNESOTA -- I ordered 14 Levolor shades in varying sizes and had them installed by Lowe's as well since Lowe's had an measure/installation deal. The installer was on time to measure and on the day of the installation; worked quickly and was very courteous. Lowe's staff called several times to update me on my order and kept me informed as to the progress. Installation was scheduled easily and went well. Thank you, Brad.