Extremely Poor Performance
LINCOLNWOOD,, ILLINOIS -- For those of you who think dishwashers are all the same - you are very wrong. When my husband and I renovated our kitchen - we decided to put all our money in the high end stove and refrigerator, and thought if a dishwasher can give you clean dishes at the end of a cycle, it does it job. In the little over a year and a half we have owned this dishwasher - the heated dry cycle does not do that. I am always shaking off the excess water before I remove the clean dishes from the dishwasher. I remember when I was a kid my parents Kitchenaid dishwasher performed so well, if you opened the dishwasher immediately after its cycle - you really received a nice facial. We had a technician from the appliance store come out and he said it was working properly. Secondly, the rinse aid cap twice has come loose during the cycle and completely melted it. Next time I look at a price tag, and say $554.00 will get the job done - I absolutely will contest it. I called Whirlpool and they took my notes, but of course were going to charge me for a technician to come out and service our dishwasher due to age of the dishwasher.
Is it me, or are all Customer Service people people who just take notes, and say " I am sorry you are having this problem, but there is nothing we can do?"