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Whirlpool Microwaves--avoid at all cost

Posted by Dennis on 2012-05-11
Rating: 1/5
Filed under: Whirlpool Ranges
BISMARCK, NORTH DAKOTA -- **Amended after the previous remarks showed compliment--far from it!
After 15 months, our Whirlpool Gold microwave is dead due to a bad magnetron. Whirlpool used to make decent products and now they can't even make good excuses for their substandard products. Corwin (Bismarck, ND) professes in their radio commercials that they sell the best rated products, but it seems to be another lie and will not make any effort to stand behind the product either. I guess I was crazy to think a new convection microwave would last longer than 15 months of light use of warming oatmeal in the morning or vegetables for dinner. I have only used the convection feature once to see how it works. UGH! I want my 1980's microwave back--it is still going with a new owner.
Resolution Update 05/21/2012:
Whirlpool contacted me after posting here. We are completely satisfied with the response have since received.
     
User Replies:
WP2008 on 2012-05-11:
Hello burdolski. My name is Melanie and I am a representative of Whirlpool. We apologize about the frustration you have experienced with your microwave. If you would like us to look into this further, please provide your name, the name of the site you were contacted on (My3Cents), your user ID name(burdolski), your phone number, your address, the full model and serial number, and email the requested information to Whirlpool.Digital@whirlpool.com. We would be happy to review your concerns further. Sincerely, Melanie.
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